Help & Hope Center

What Help & Hope Center does

Help & Hope Center is a 501(c)(3) nonprofit organization (EIN 74-2395223) founded in 1984 and headquartered at 1638 Park Street, Castle Rock, Colorado, serving residents of Douglas and Elbert Counties experiencing financial distress. The organization delivers emergency assistance across four core service lines: a grocery-store-style food pantry with weekly distribution and a mobile food pantry serving three low-income senior apartment buildings; a voucher-based clothing and household essentials program connected to its social enterprise Treasures Thriftique; direct emergency financial assistance covering rent, utilities, and emergency lodging; and seasonal programs including Hope for the Holidays and birthday gifts for children. In 2025 it served more than 31,000 people and provided over $3M in total assistance, including 938,343 pounds of food valued above $1.8M.

The business model is a hybrid of charitable donations, foundation grants, and social-enterprise income. Primary revenue flows from individual donors, corporate sponsors, and grants, supplemented by thrift store proceeds from Treasures Thriftique (selling donated clothing, home goods, toys, and books with $0.91 of every dollar directed to programs) and event fundraising such as the annual Turkey Rock Trot 5K ($40-$50 registration). The organization reports a 91% program-expense ratio and operates with a lean paid staff supplemented by 300+ active volunteers who contributed 50,600 hours in 2025, equivalent to 24 full-time team members. Service delivery is anchored at the Castle Rock headquarters with online appointment booking and an online donation platform.

The technology stack is non-proprietary and limited to third-party administrative systems — Empowor for client tracking and Salesforce for donor management — supplemented by an online volunteer management platform (Volunteer Hub). No mobile application, API, or proprietary technology platform is in use. Governance is provided by a volunteer Board of Directors, and the organization is led by Executive Director Eric Coronis (appointed January 2026) following his eight-year tenure as a volunteer, with prior Fortune 50 leadership experience.

Name

Help & Hope Center

Legal name

Help & Hope Center

Website

https://helpandhopecenter.org

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

11–50 employees

Short description

Help & Hope Center is a 501(c)(3) nonprofit founded in 1984 in Castle Rock, Colorado, providing emergency food, clothing, and financial assistance to over 31,000 residents of Douglas and Elbert Counties annually through a volunteer-driven model and its Treasures Thriftique social enterprise.

Ownership category

akta.pro rank

Product category

Social Services Emergency Assistance

NAICS

Community Housing Services (62422), Community Food Services (624210), Emergency and Other Relief Services (62423)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Food Assistance & Nutrition Relief (Emergency Feeding) (BPAGAAAD), Financial Assistance & Benefits Navigation Services (BPAGAEAK)

Keywords

• Emergency assistance services
• Food pantry programs
• Financial assistance programs
• Thrift store operations
• Community social services

Headquarters

HQ city

Castle Rock

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Donations and Grants: Primary revenue stream from individual donors, corporate sponsors, and foundation grants. The organization is a 501(c)(3) nonprofit with EIN 74-2395223. 91% of every dollar raised goes directly to client assistance programs.
2. Thrift Store Proceeds (Treasures Thriftique): Revenue generated from the sale of donated gently used clothing, home goods, toys, and books. $0.91 of every dollar from thrift store sales goes directly to Help & Hope Center's client assistance programs.
3. Event Fundraising (Turkey Rock Trot): Annual 5K Thanksgiving race with registration fees ($40-$50 per participant) that directly benefits Help & Hope Center.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

Help & Hope Center delivers emergency assistance to low-income residents of Douglas and Elbert Counties through a Food Pantry, Clothing and Essentials distribution, and Emergency Financial Assistance for rent, utilities, and lodging. The organization supplements its charitable services with earned revenue from Treasures Thriftique, a social-enterprise thrift store that funds ongoing programs.

Product overview

Help & Hope Center operates as a multi-service non-profit organization offering emergency assistance programs including a food pantry, clothing and essentials, emergency financial assistance (utility, rent, and lodging), and a thrift store social enterprise. The organization also runs seasonal programs like Hope for the Holidays and hosts the Turkey Rock Trot fundraiser. The core portfolio centers on immediate crisis intervention to prevent homelessness, with Treasures Thriftique providing a sustainable funding mechanism. All services are targeted at Douglas and Elbert County residents in financial distress.

Differentiator

Problem solved

Functional benefit

Products and services

• Food Pantry Provides free groceries and food to individuals and families facing food insecurity in Douglas and Elbert Counties. Clients visit the on-site pantry or receive food through mobile distributions.
• Clothing and Essentials Program Provides free clothing, shoes, and essential household items to clients in need through the on-site distribution center.
• Emergency Financial Assistance Provides short-term financial assistance for rent, utility bills, and lodging to households facing imminent homelessness or utility shutoff.
• Treasures Thriftique Retail thrift store selling donated clothing, furniture, and household goods to the general public, with proceeds funding Help & Hope Center programs.
• Turkey Rock Trot 5K Annual community 5K running/walking event held around Thanksgiving; participants pay registration fees that fund Help & Hope Center services.
• Hope for the Holidays Annual holiday-season program that matches donors with children and families to provide Christmas gifts and seasonal support.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• Food Bank of the RockiescoreStrategic or Co-development PartnerAssociation with Food Bank of the Rockies enables Help & Hope Center to purchase groceries at significantly discounted prices, maximizing the impact of food dollar donations and supporting larger food distribution operations.
• Whole Foods MarketminorOthersDonates food items to Help & Hope Center's food pantry program.
• Sprouts Farmers MarketminorOthersDonates food items to Help & Hope Center's food pantry program.
• King SoopersminorOthersDonates food items to Help & Hope Center's food pantry program.
• SafewayminorOthersDonates food items to Help & Hope Center's food pantry program.
• WalmartminorOthersCorporate donor supporting Help & Hope Center's mission through product donations.
• TargetminorOthersCorporate donor supporting Help & Hope Center's mission through product donations.
• Rotary Club of Castle RockminorGTM or Marketing PartnerCommunity service organization partner supporting Help & Hope Center through volunteer engagement and community outreach.
• Plum Creek ChurchminorGTM or Marketing PartnerChurch community partner supporting Help & Hope Center through donations and volunteer engagement.
• Provision RefreshmentminorGTM or Marketing PartnerLocal business donor supporting Help & Hope Center's operations.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Salvation Army Denver Metro: National incumbent operating in the same Colorado geography with emergency assistance, food, rent/utility support, and thrift store fundraising (Family Stores). Comparable core services but at significantly larger scale and broader portfolio.
• Mile High United Way: Denver-metro community fundraising and grantmaking intermediary that funds and convenes human services nonprofits. Comparable Colorado operating geography and overlapping donor and volunteer base with Help & Hope Center.

Direct peers

• Hunger Free Colorado: Statewide food assistance nonprofit working to connect Coloradans with food resources, including SNAP navigation and emergency food. Directly comparable food-security focus and Colorado operating geography.
• Food Bank of the Rockies: Direct peer and existing strategic partner of Help & Hope Center. Operates a comparable food distribution and hunger-relief model in the same Colorado geography, sourcing from retailers and distributing through partner pantries. Both rely on volunteer-driven food distribution with a similar funding mix.
• Arc Thrift Stores: Colorado-based thrift store chain whose proceeds fund programs for people with intellectual and developmental disabilities. Directly comparable thrift-store-as-fundraising-engine model to Treasures Thriftique, with overlapping geographic footprint.
• Goodwill of Colorado: Operates thrift retail stores in Colorado whose proceeds fund mission programs, directly parallel to the Treasures Thriftique model. Similar social enterprise architecture with proceeds tied to client assistance programs.
• Catholic Charities of Denver: Large Colorado-based emergency assistance and social services nonprofit offering food, rent/utility assistance, housing, and family support. Directly comparable in service mix to Help & Hope Center's emergency assistance model, particularly housing and utilities.
• There With Care: Colorado-based nonprofit providing wraparound support (food, clothing, essentials, family services) to families facing medical or financial crisis. Highly comparable service taxonomy and volunteer-driven delivery model.
• Denver Rescue Mission: Community-based emergency assistance nonprofit serving the Denver metro area, providing food, shelter, clothing, and transitional services to people in crisis. Closely comparable mission profile to Help & Hope Center with a broader geographic and service scope.
• Project Angel Heart: Denver-based nonprofit providing food and meal services to individuals facing severe illness, with a volunteer-driven food preparation and delivery model. Comparable Colorado operating geography and food-security focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/helpandhopecenter

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Help & Hope Center