Hempstead House Hotel & Spa

What Hempstead House Hotel & Spa does

Hempstead House Hotel & Spa is a privately owned AA 4-star country house hotel located on London Road in Bapchild, near Sittingbourne, Kent, operated by the legal entity Hempstead House Restaurant Limited. The property occupies four acres of landscaped gardens in the Kent countryside, approximately one hour from London, and offers 35 individually styled bedrooms split between the original Victorian Country House wing and a newer wing with lift access, including accessible ground-floor accommodation such as The Ashby Suite. The hotel employs 32 people and provides an integrated hospitality experience combining accommodation, dining, spa, weddings, and corporate events under one estate.

The core service portfolio includes Lakes Restaurant (an AA Rosette-winning fine dining venue led by Head Chef Paul Field), The Brasserie (relaxed all-day dining), and AquaManda Spa, which features a heated swimming pool, hydrotherapy pool, sauna, steam room, six private treatment rooms, and a relaxation lounge. Wedding services are anchored by the Heritage Suite (up to 110 guests) and an Intimate Wedding package, with seasonal pricing variation between May-September and October-April. Corporate events are served through five flexible meeting rooms with AV technology. The business generates revenue through seven distinct streams: accommodation, dining, spa services, weddings, corporate events, afternoon tea, and private functions.

The go-to-market model is direct-to-consumer, with bookings primarily through the hotel's own website (powered by onejourney.travel) and telephone reservations, with no evidence of third-party OTA distribution. Marketing channels include the company website, email newsletter, SEO-optimized content, and social sharing. Customer segments span leisure and wellness guests, wedding parties, corporate event bookers, dining guests, and family/accessibility guests. The business has no disclosed funding, no parent company, no subsidiaries, and no public listing, operating as an independent privately-held company.

Name

Hempstead House Hotel & Spa

Legal name

Hempstead House Restaurant Limited

Website

https://hempsteadhouse.co.uk

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Hempstead House Hotel & Spa is a privately owned AA 4-star country house hotel in Kent, England, operating 35 bedrooms alongside AquaManda Spa, AA Rosette dining, wedding venues, and corporate function facilities, serving leisure guests, wedding parties, and business events.

Ownership category

akta.pro rank

Product category

Country House Hotel & Spa

NAICS

Hotels (except Casino Hotels) and Motels (72111)

SIC

Hotels & Motels (7011)

akta.pro primary industry

Destination Spa Resorts (THAGAMAA)

akta.pro secondary industry

Conference Retreat Hotels (THAGALAG)

Keywords

• Country house hotel
• Luxury spa services
• Wedding venue
• Fine dining restaurant
• Conference venue

Headquarters

HQ city

Sittingbourne

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D, Others

Revenue model

1. Accommodation: Room bookings across 35 individually styled bedrooms ranging from Standard to Deluxe categories and The Ashby Suite. Revenue generated per night stays with full English and continental breakfast included.
2. Dining (Lakes Restaurant & The Brasserie): Award-winning Lakes Restaurant serving classical à la carte menus with AA Rosette recognition, and The Brasserie offering relaxed informal dining. Afternoon Tea service available daily. Revenue per covers/covers.
3. AquaManda Spa Services: Spa day packages, spa breaks including treatments, and day access to thermal facilities. Both hotel residents and day guests welcomed. Revenue generated through package pricing and treatment add-ons.
4. Wedding Events: Wedding ceremony and reception hosting including Heritage Suite packages (60+ guests) and Intimate Wedding packages (30 guests). Revenue includes venue hire, catering per head, beverages, and accommodation packages. Seasonal pricing varies May-September versus October-April.
5. Corporate Events & Conferences: Meeting room hire and conference facilities for business events including 5 flexible meeting rooms with AV technology. Custom catering packages for corporate events and multi-day conferences.
6. Afternoon Tea Service: Traditional afternoon tea served daily in Lakes Restaurant at £23.50-£36.50 per person depending on day and sparkling upgrade option. Children's afternoon tea at £15.50.
7. Private Dining & Functions: Function room hire including Heritage Suite (up to 110 guests), Oakly and Maple Private Dining Rooms, and AquaManda private spa hire (14-30 guests, Saturday evenings).

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Hempstead House Hotel & Spa is a privately owned AA 4-star country house hotel offering 35 individually styled bedrooms, the AquaManda luxury spa with thermal facilities and six treatment rooms, the AA Rosette-winning Lakes Restaurant, The Brasserie, afternoon tea service, wedding ceremonies and receptions, and corporate conferences and meetings. All facilities — accommodation, dining, spa and events — are co-located on a four-acre landscaped Kent countryside estate approximately one hour from London.

Product overview

Hempstead House Hotel & Spa is a country house hotel offering a portfolio of hospitality services centered around its AA 4-star rated accommodation and AquaManda Spa facility. The core offerings include fine dining at Lakes Restaurant (AA Rosette), relaxed dining at The Brasserie, luxury spa experiences at AquaManda, individually styled guest rooms and suites, wedding venue hire, afternoon tea service, private dining and event spaces, and conference facilities. These services are designed to work together as an integrated hospitality experience for leisure breaks, special occasions, weddings, and business stays.

Differentiator

Problem solved

Functional benefit

Products and services

• Lakes Restaurant AA Rosette-winning fine dining restaurant at Hempstead House, led by Head Chef Paul Field, serving classical à la carte dishes in an elegant setting for hotel guests and visiting diners.
• The Brasserie Relaxed, informal dining venue at Hempstead House offering lighter meals, small plates and a three-course option with a leisure dress code and all-day menu.
• AquaManda Spa Luxury spa facility at Hempstead House featuring a heated swimming pool, hydrotherapy pool, sauna, steam room, thermal experiences, six private treatment rooms and a relaxation lounge, open to hotel residents and day guests.
• Hotel Rooms & Suites 35 individually styled bedrooms ranging from Standard to Deluxe categories plus The Ashby Suite, featuring Smart HD televisions, complimentary Wi-Fi, en-suite bathrooms and garden or countryside views, with full English and continental breakfast included.
• Wedding Services Country house wedding venue offering Heritage Suite packages for 60+ guests and Intimate Wedding packages for 30 guests, with seasonal pricing, exclusive use options and a dedicated wedding team.
• Afternoon Tea Traditional afternoon tea served in Lakes Restaurant featuring sandwiches, scones with clotted cream, cakes and pastries, with sparkling and children's options available at per-person pricing.
• Private Dining & Functions Function room hire for celebrations including the Oakly Dining Room (up to 20 guests), Maple Dining Room (up to 32 guests), Heritage Suite (up to 110 guests) and AquaManda private spa hire for 14–30 guests.
• Spa Days & Breaks Spa day packages and overnight spa break packages including treatments, dinner and access to AquaManda thermal facilities for residents and day guests.
• Business & Conference Facilities Corporate meeting and conference facilities comprising five equipped meeting rooms with modern AV technology, high-speed Wi-Fi and customisable layouts, supported by tailored catering and competitive rates.

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Alexander House Hotel & Spa: Independent AA 4-star luxury country house hotel in Sussex with Utopia Spa, fine dining, and wedding facilities. Closely comparable in scale, service mix, and South East England leisure positioning.
• Brandshatch Place Hotel & Spa: Handpicked Hotels country house property in Kent with spa, fine dining, weddings, and conference facilities, directly competing for the same South East England leisure and corporate customer base.
• South Lodge Hotel & Spa: Luxury country house hotel in West Sussex with extensive spa, award-winning dining (Michelin-recognized), weddings, and conference facilities — comparable premium positioning and multi-service model.
• Bailiffscourt Hotel & Spa: Independently operated heritage country house hotel in West Sussex with spa, fine dining, and weddings, comparable in boutique scale and character-led positioning.
• The Spa at Bedford Lodge: Independent country house hotel in Newmarket with dedicated spa facility, dining, weddings, and conference offerings — closely matched in scale and integrated spa-retreat positioning.
• Rowhill Grange Hotel & Spa: Privately owned country house hotel near Dartford on the Kent/Surrey border with spa, award-winning dining, weddings, and conferencing — an almost identical operating model within overlapping geography.
• Ockenden Manor Hotel & Spa: Historic country house hotel in West Sussex with destination spa, award-winning restaurant, weddings, and conferencing — same independently owned boutique luxury model.

Broad incumbents

• Pennyhill Park Hotel & Spa: Five-star country house hotel in Surrey with one of the UK's largest destination spas, multiple restaurants, and conference facilities — represents the upper-tier scale play in the same country house spa category.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/hempstead-house-hotel-&-spa

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hempstead House Hotel & Spa