Stadtverwaltung Hennigsdorf

What Stadtverwaltung Hennigsdorf does

Stadtverwaltung Hennigsdorf is the municipal administration of the city of Hennigsdorf, located in the Oberhavel district of Brandenburg, Germany, directly bordering Berlin's Spandau and Reinickendorf districts. The city serves approximately 26,000 residents through a public administration organized into five divisions (Zentrale Steuerung, Stadtentwicklung, Soziales und Gebäudemanagement, Bürgerservice Ordnung und Sicherheit, and Finanzen) and operates multiple wholly-owned municipal enterprises including Stadtwerke Hennigsdorf GmbH (district heating utility), HWB (housing), BBG mbH, PuR, and LSO. Service delivery follows a hybrid model combining a physical Bürgerbüro (citizen office) with digital channels including a 24/7 Online Serviceportal, online appointment booking (Online Terminvergabe), and a Ratsinformationssystem for council transparency.

The administration's most distinctive technical and strategic asset is the municipal heating infrastructure: a 61-kilometer district heating network operated by Stadtwerke Hennigsdorf GmbH, supplying 11,090 households and over 70% of commercial and municipal customers, with an 80% household connection rate. The network has achieved coal phase-out (2019) and currently produces 65% climate-neutral heat, targeting 80% via the "Wärmedrehscheibe" (heat turntable) project integrating biomass, industrial waste heat, solar thermal, and an 18,600 m³ heat storage facility. Supporting technology includes a city digital twin for the Kommunale Wärmeplanung (municipal heat planning, mandated under Brandenburg state law), Matomo web analytics, KWIS survey tools, Google Maps/YouTube integrations, and growing municipal photovoltaic capacity (97 kWp across Rathaus, Kita Schmetterling, Conradsberg, and Hort Nordlicht). €80 million was invested in district heating infrastructure between 1992 and 2019.

Revenue mechanics are statutory rather than commercial: municipal taxes (Grundsteuer A/B, Gewerbesteuer, Hundesteuer), administrative fees set by city council fee schedules, SEPA direct debit processing, and district heating tariffs from Stadtwerke. The city has positioned itself as a sustainability leader, receiving the "Klimaaktive Kommune 2021" award and serving as a model municipality for climate-neutral heating transition. Customer segments are geographically captive: residents across all demographics, local commercial enterprises in Gewerbegebiet Nord/Süd and the Innovationsforum, families using municipal childcare/schools, and senior/vulnerable populations served by the Pflegenetzwerk.

Name

Stadtverwaltung Hennigsdorf

Legal name

Stadt Hennigsdorf

Website

https://hennigsdorf.de

Company type

Public

Operating status

Operating

Headcount range

11–50 employees

Short description

Stadtverwaltung Hennigsdorf is the municipal administration of Hennigsdorf, Brandenburg, Germany, serving approximately 26,000 residents through digital and in-person public services. It operates wholly-owned municipal enterprises including Stadtwerke Hennigsdorf GmbH, which runs a 61-kilometer district heating network supplying 11,090 households and 70% of local commercial customers, currently 65% climate-neutral.

Ownership category

akta.pro rank

Product category

Public Administration

NAICS

Executive Offices (921110), Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Urban Planning and Community and Rural Development (92512)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

• Municipal administration services
• Civil registry services
• District heating supply
• Public sector governance
• Citizen service portal

Headquarters

HQ city

Hennigsdorf

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Municipal Taxes (Steuern und Abgaben): The primary revenue source for the municipal administration consists of property taxes (Grundsteuer A and B), trade tax (Gewerbesteuer), and other local levies collected from residents and businesses in Hennigsdorf.
2. Administrative Fees (Verwaltungsgebühren): Fees charged for individual administrative services including civil registry documents, building permits, residency registrations, and other official acts performed by city departments.
3. District Heating Revenue (Fernwärme): Revenue generated by Stadtwerke Hennigsdorf GmbH through district heating supply to 11,090 households and over 70% of commercial and municipal customers via a 61-kilometer district heating network.
4. Dog Tax (Hundesteuer): Annual municipal tax levied on dog owners residing in Hennigsdorf, administered through the FD Finanzsteuerung und Gemeindesteuern department.
5. SEPA Direct Debit Administration: The city processes SEPA direct debit collections for various municipal charges, fees, and taxes through its treasury department (FD Stadtkasse und Vollstreckungsbehörde).

Distribution channels6 records

Marketing channels10 records

Core offering

Stadtverwaltung Hennigsdorf delivers statutory municipal administration services to approximately 26,000 residents of Hennigsdorf, including citizen registration, civil registry, business licensing, building permits, and tax administration. It also operates, through its municipal utility Stadtwerke, a district heating network and accompanying municipal heat planning, together with a digital Serviceportal for online citizen services and appointment booking.

Product overview

Stadtverwaltung Hennigsdorf operates a digital municipal service platform offering citizen-facing administrative services. The portfolio comprises an Online Serviceportal for 24/7 digital administrative procedures, Online Terminvergabe for appointment scheduling, and a Kommunale Wärmeplanung tool for climate transition planning. Supporting infrastructure includes the Fernwärmeversorgung (district heating network), municipal Photovoltaik-Anlagen on public buildings, a Bürgerhaushalt participatory budgeting system, and a Ratsinformationssystem for transparent local governance. The city also maintains an active environmental sustainability program including green initiatives, bike-sharing cargo bikes (Henrietta and Henry), and biodiversity projects.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Serviceportal Digital municipal service portal allowing Hennigsdorf residents to submit administrative requests and access government services online.
• Online Terminvergabe (appointment booking) Online appointment scheduling service that enables residents to book time slots for visits to municipal offices such as the Bürgerbüro.
• Standesamt (Civil Registry) services Civil registry services (marriage, birth, death records, family matters) provided by the municipality to residents.
• Gewerbeangelegenheiten (business registration) Administrative service for businesses covering registration, licensing, and related matters in Hennigsdorf.
• Hundesteuer (dog tax) administration Administration of the local dog tax (Hundesteuer) for Hennigsdorf residents, with payment via SEPA direct debit and dunning processes.
• Fernwärmeversorgung (district heating supply) District heating supply service operated by the municipal utility Stadtwerke Hennigsdorf, providing heat to residential and commercial customers in Hennigsdorf.
• Kommunale Wärmeplanung (municipal heat planning) Municipal heat planning service that sets out the path to climate-neutral heat supply for the city of Hennigsdorf.
• Ratsinformationssystem (council information system) Public information system providing access to council and committee records and decisions of the city of Hennigsdorf.

Quantifiable outcome

• 65% of district heating produced climate-neutrally (currently); target of 80% via Wärmedrehscheibe project
• +11 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

Twelve partnerships are on record, tiered moderate, core and minor.

• Energieportal Brandenburg (Energie- und Klimaagentur Brandenburg / WFBB)moderateStrategic or Co-development Partner · 1 January 2026The Energie- und Klimaagentur Brandenburg operates the Energieportal Brandenburg, providing tools, data, and information for municipalities on energy transition including solar potential analysis, municipal heat planning support, and renewable energy strategy. Hennigsdorf utilizes these resources for its climate planning activities.
• NBB Netzgesellschaft Berlin-BrandenburgcoreTechnology or Integration · 1 January 2026NBB (Netzgesellschaft Berlin-Brandenburg) is involved in the Kommunale Wärmeplanung process, providing network data and participating in stakeholder workshops (Wärmetisch) to discuss heating network infrastructure and future supply options.
• Stadtwerke Hennigsdorf GmbHcoreStrategic or Co-development Partner · 1 January 2026As the municipal utility company, Stadtwerke Hennigsdorf is a key partner in the city's energy transition, operating the district heating network, participating in the Wärmetisch discussions, and pursuing the transformation of heating supply toward renewable and climate-neutral sources.
• NBB Netzgesellschaft Hennigsdorf StromcoreTechnology or Integration · 1 January 2026NBB Netzgesellschaft Hennigsdorf Strom participates in the municipal heating planning process (Wärmetisch), providing electricity network data and contributing to discussions on future heating solutions for the city.
• B.A.U.M. Consult GmbHcoreImplementation/ SI/ Consulting Partner · 1 October 2025The City of Hennigsdorf commissioned B.A.U.M. Consult GmbH along with Institut für Energietechnik IfE GmbH to develop the municipal heating plan (Kommunale Wärmeplanung) aimed at achieving climate-neutral heating supply by 2045. B.A.U.M. Consult leads the planning process including data collection, potential analysis, target scenarios, and heating transition strategies.
• Institut für Energietechnik IfE GmbHcoreImplementation/ SI/ Consulting Partner · 1 October 2025The City of Hennigsdorf commissioned Institut für Energietechnik IfE GmbH along with B.A.U.M. Consult GmbH to develop the municipal heating plan. IfE contributes technical energy engineering expertise for analyzing the heating network, building stock, and renewable energy potentials in the city.
• e.dis Netz GmbHmoderateTechnology or Integration · 1 January 2025e.dis Netz GmbH (energy grid operator) provided the authorization for the final commissioning of the Rathaus photovoltaic system, enabling the system to go live and connect to the local electricity grid.
• e-plan-d (Oranienburg)moderateImplementation/ SI/ Consulting Partner · 1 January 2024e-plan-d, a specialized engineering planning firm based in Oranienburg, was engaged as the technical planning consultant for the municipal photovoltaic system installations on the Rathaus and other municipal buildings, ensuring compliance with climate neutrality and functionality requirements.
• Gexx aeroSol GmbH (Wildau)moderateImplementation/ SI/ Consulting Partner · 1 January 2024Gexx aeroSol GmbH from Wildau was the contractor for installing the photovoltaic systems on the Rathaus and other municipal buildings, handling the physical installation and connection of solar panel systems.
• ADFC Berlin-Initiative fLotte Berlin – Freie Lastenräder für BerlinminorStrategic or Co-development Partner · 1 January 2020The City of Hennigsdorf partnered with the ADFC Berlin initiative 'fLotte Berlin – Freie Lastenräder für Berlin' (Free Cargo Bikes for Berlin) to offer cargo bikes 'Henrietta' and 'Henry' for free lending to residents. The cargo bikes are available for pickup at local businesses Skribo (Havelpassage) and Duckys Glück (Nieder Neuendorf). The partnership promotes sustainable mobility through shared cargo bike usage.
• NABU (Naturschutzbund Deutschland e.V.)minorStrategic or Co-development Partner · 1 January 2020The city collaborated with NABU to produce a flyer on alternatives to gravel gardens (Schottergärten), providing tips and tricks for colorful gardens and balconies. NABU shows valuable alternatives and practical examples to promote biodiversity and reduce the environmental harm caused by gravel gardens.
• Kommunen für biologische Vielfalt (Bündnis)moderateStrategic or Co-development Partner · 1 December 2019Hennigsdorf has been a member of the 'Kommunen für biologische Vielfalt' (Municipalities for Biological Diversity) alliance since December 2019. The alliance strengthens the importance of nature in people's immediate living environments and brings biodiversity protection in municipalities into focus, providing information exchange and supporting public relations.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Stadtwerke Hennigsdorf GmbH: Wholly-owned municipal utility subsidiary operating the 61-km district heating network and serving as the city's energy-transition execution arm. Embedded within the subject entity but separately governed — relevant as an in-group operational peer.
• Stadt Hohen Neuendorf: Brandenburg municipality directly bordering Berlin-Reinickendorf (Hennigsdorf's other Berlin neighbor) with similar S-Bahn connectivity. Comparable population (~26,000) and similar mix of family-oriented municipal services and sustainability initiatives.
• Stadt Velten: Neighboring Oberhavel town with the Business Park Velten co-located in Hennigsdorf's economic zone. Comparable population (~12,000) and shares the same regional labor market and infrastructure — useful peer for sub-scale municipal operations.
• Stadt Bernau bei Berlin: Brandenburg city with Berlin S-Bahn access, similar population size (~40,000), and comparable municipal administration portfolio including Stadtwerke utilities and digital citizen services. Direct functional peer for energy and administration benchmarking.
• Stadt Oranienburg: Brandenburg district capital with similar size (~45,000 residents) and location northwest of Berlin. Operates municipal utilities (Stadtwerke Oranienburg) and provides the same spectrum of municipal administration services, including digital portals and climate programs. Closest functional peer in the Oberhavel/Havelland region.
• Stadt Falkensee: Adjacent Brandenburg city directly bordering Berlin-Spandau with similar growth profile from Berlin spillover. Provides comparable municipal services (citizen portal, climate initiatives, district heating) to a population of roughly 44,000 — closely mirrors Hennigsdorf's geographic positioning.

Emerging players

• Stadt Wolfhagen: Small Hessian town widely cited as a 100% renewable-energy municipal pioneer in Germany. Direct peer in 'small-town energy transition' category and useful comparator for Hennigsdorf's climate-neutrality ambition.
• Gemeinde Saerbeck: NRW municipality recognized as a model 'Klimakommune' and bioenergy village with renewable district heating. Smaller scale (~7,000 residents) but a more mature climate-neutrality reference case, useful as a peer for benchmarking the Wärmewende trajectory.

Broad incumbents

• Landeshauptstadt Potsdam: Brandenburg state capital providing the broader public-administration benchmark in the region. Operates a much larger municipal portfolio including Stadtwerke Potsdam and comprehensive digital services, useful as a broader-incumbent peer in the same state.

Others

• NBB Netzgesellschaft Berlin-Brandenburg: Grid operator providing network data and participating in Hennigsdorf's Wärmetisch workshops. Functions as a critical infrastructure partner rather than direct competitor, but its regulatory framework directly shapes the city's heat planning options.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/hennigsdorf.de
• LinkedInlinkedin.com/company/stadtverwaltung-hennigsdorf

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stadtverwaltung Hennigsdorf