HENRICO, COUNTY OF

What HENRICO, COUNTY OF does

Henrico County, Virginia is a political subdivision of the Commonwealth of Virginia, and its Police Division is the primary law enforcement agency serving the county. The Division operates from its headquarters at 7721 E. Parham Rd and runs three police stations (Central, South, West), a 60,000-square-foot Training Center opened in 1998, and provides patrol, investigations, emergency response, community policing, alarm oversight, traffic safety, and youth engagement services. Core digital products include the Duty Officer Reporting System (DORS), an online portal launched in 2025 for citizen-filed reports; TEMPO (Technology Enhanced Modern Policing Operations); and a Public Crime Data Access portal exposing incident, arrest, and call-for-service data. Programs such as the Police Athletic League (K–12), Public Safety Cadets (ages 14–20), Connect Henrico County (voluntary residential camera registration), Neighborhood Watch, Business Watch, Faith Community Coalition, and Intercultural Liaison Partnership extend the Division's reach into community and youth engagement. The Division is funded through Henrico County tax revenues and budget appropriations; most police services are free to residents, with the only direct user fees being alarm registration and tiered false-alarm charges ($15–$75 within a 180-day window and a $100 reinstatement fee after police-response termination). On March 22, 2025, the Division earned CALEA TRI-ARC reaccreditation, placing it among only 39 agencies worldwide to hold that distinction.

Name

HENRICO, COUNTY OF

Legal name

County of Henrico, Virginia

Website

https://henricopolice.org

Company type

Public

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Law Enforcement and Public Safety Services

NAICS

Police Protection (922120), Police Protection (92212)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industries

Traffic Enforcement & Road Safety (Highway Patrol, DUI, Collision Investigation) (BPAIAGAJ), Crime Prevention & Community Policing Programs (EDALAEAG)

Keywords

• Law enforcement services
• Public safety services
• Community policing
• Crime prevention programs
• Emergency response services

Headquarters

HQ city

Henrico

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Distribution channels4 records

Marketing channels5 records

Core offering

The Henrico County Police Division provides law enforcement and public safety services to residents and businesses of Henrico County, Virginia, including patrol, criminal investigations, emergency response, community policing, crime prevention, and youth engagement programs. Service offerings are delivered through in-person stations, online portals (DORS), emergency 911 dispatch, non-emergency phone lines, and community outreach programs. The division also operates the Henrico County Training Center for personnel development across multiple public safety agencies.

Product overview

Henrico County, Virginia provides government services primarily through its Police Division, which serves as the core public safety product. The Police Division offers a unified platform of law enforcement services including patrol, investigations, and emergency response. Key digital service products include the Duty Officer Reporting System (DORS) for online police report filing, the Alarm Security System Registration for managing commercial and residential alarm systems, the Traffic Complaints System for submitting traffic safety concerns, and Public Crime Data Access for transparent crime statistics. Community-oriented programs such as the Police Athletic League (PAL), Public Safety Cadets Program, and Connect Henrico County (camera registration) complement the core police services. The county also operates the Training Center facility for personnel development across public safety agencies.

Differentiator

Problem solved

Functional benefit

Products and services

• Henrico County Police Division Core Services The primary law enforcement agency for Henrico County, Virginia, providing patrol, investigations, community policing, and emergency response services to county residents and businesses.
• Duty Officer Reporting System (DORS) An online reporting system enabling citizens to file police reports via the internet for certain incidents, including fraud, identity theft, larcenies, and suspicious situations. Targeted at Henrico County residents and businesses.
• Alarm Security System Registration Registration service for security alarm systems at businesses and residences in Henrico County, with false alarm fee schedules and police response management. Free registration with no charge for the first false alarm.
• Traffic Complaints System Online system for submitting traffic safety complaints including speeding, reckless driving, CMV violations, and traffic sign/signal violations to the Traffic Safety Unit. Used by Henrico County residents.
• Public Crime Data Access Portal Provides public access to crime statistics, incident reports, arrest reports, calls for service data, and active police calls. Available to Henrico County residents, businesses, researchers, and the general public.
• Connect Henrico County Camera Registration Program allowing Henrico County residents and businesses to register and integrate their security cameras to enhance the Police Division's ability to investigate and solve crimes in the community.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Commission on Accreditation for Law Enforcement Agencies (CALEA)coreStrategic or Co-development Partner · 22 March 2025CALEA awarded Henrico Police Division TRI-ARC reaccreditation, placing them among only 39 agencies worldwide to hold this distinction. This partnership ensures compliance with international standards for law enforcement excellence.
• U.S. ArmyminorStrategic or Co-development PartnerU.S. Army PaYS (Partnership for Youth Success) program partnership to help with recruiting diverse individuals to the Police Division through military recruitment pathways.
• 30x30 InitiativeminorStrategic or Co-development Partner30x30 campaign partnership focused on recruiting more women to the policing profession, part of broader diversity recruitment initiatives.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Richmond Police Department: Municipal police department for the City of Richmond, Virginia, adjacent to Henrico County. Operates in the same metropolitan area with overlapping jurisdiction boundaries, providing directly comparable urban-adjacent policing services.
• Virginia Beach Police Department: Police agency for the City of Virginia Beach, another large Virginia municipal jurisdiction. Comparable in scale, CALEA accreditation posture, and community-program offerings to Henrico County Police.
• Chesterfield County Police Department: Police agency for Chesterfield County, Virginia, a neighboring suburban Richmond-area county. Comparable in jurisdiction type (county-level), community policing approach, and operational scale to Henrico County Police.
• Prince William County Police Department: Police agency for Prince William County, Virginia — another large Northern Virginia suburban county. Comparable in jurisdiction size, demographic profile, and operational structure to Henrico County Police Division.
• Fairfax County Police Department: Primary law enforcement agency for Fairfax County, Virginia. Closest geographic and operational peer to Henrico County Police — both serve large suburban Virginia counties with similar demographics, CALEA accreditation standards, and community policing programs.

Direct peers

• Charlotte-Mecklenburg Police Department: County-level police agency serving Mecklenburg County, North Carolina (including Charlotte). Comparable in jurisdiction structure, community policing programs, technology adoption (online reporting, public data access), and CALEA accreditation status.
• Montgomery County Police Department (MD): County-level police agency serving Montgomery County, Maryland — a large suburban jurisdiction with CALEA accreditation, similar technology investments in online reporting and public data portals, and comparable community policing focus.

Others

• International Association of Chiefs of Police (IACP): Professional association for law enforcement leadership that sets standards, offers accreditation support, and provides training resources used by agencies including Henrico Police. Comparable as the broader ecosystem peer rather than a direct operational competitor.

Broad incumbents

• Los Angeles Police Department (LAPD): Major metropolitan police department serving the City of Los Angeles. Comparable in core law enforcement function and CALEA accreditation, though at significantly larger scale and with different urban policing dynamics than Henrico County.
• New York City Police Department (NYPD): Largest municipal police agency in the United States, providing law enforcement services across NYC's five boroughs. Shares operational function with Henrico but operates at vastly greater scale, with broader geographic, demographic, and budgetary complexity.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/c/HenricoCountyGovernment
• LinkedInlinkedin.com/company/henrico-county-of

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

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Frequently asked questions about HENRICO, COUNTY OF