Henrico County Sheriff's Office

What Henrico County Sheriff's Office does

The Henrico County Sheriff's Office is a county government law enforcement agency operating under the authority of Henrico County, Virginia, with Sheriff Alisa A. Gregory serving as the elected constitutional officer (first elected November 2019 and re-elected November 2023). The office delivers a broad portfolio of public safety services to Henrico County residents: it operates two jail facilities — Regional Jail East and Regional Jail West — provides courthouse security, executes civil process documents (including eviction papers and mental health commitment orders), and administers inmate rehabilitation programs such as O.R.B.I.T. (Offender Reentry Brings Individual Transformation) and R.I.S.E. (Reintegration through Inspiration, Structure, and Education). Additional services include alternative sentencing (Community Workforce Program, Work Release, Non-Consecutive Sentences/Weekends), Project Lifesaver electronic tracking for missing persons with cognitive conditions, marriage licenses, and traffic violation processing.

The office's technology stack is built primarily on third-party and government-standard platforms rather than proprietary systems: GTL (Global Tel*Link) provides the Video Visitation System with dedicated technical support, an online inmate search portal runs at henricosheriff.org/search, an electronic inmate money deposit system handles funds transfers, and a PREA reporting infrastructure supports federal compliance. These systems prioritize integration with state and vendor ecosystems over in-house development. The office holds accreditations from the American Correctional Association, the Virginia Department of Correction, and the federal DOJ Prison Rape Elimination Act (PREA) standards, and publishes annual PREA reports for 2021-2025.

As a government entity, the Sheriff's Office is funded primarily through Henrico County tax revenues and public funds, with nominal fees for specific transactions such as marriage licenses, civil process filings, and traffic violation payments. Its go-to-market is not commercial but jurisdictional: services are delivered directly to county residents and incarcerated individuals through the headquarters at 4317 E. Parham Rd., the two regional jail facilities, the courthouse, and digital self-service portals. Marketing and community engagement occur through the Henrico County government website, social media, community outreach programs, and public data reports.

Name

Henrico County Sheriff's Office

Legal name

Henrico County Sheriff's Office

Website

https://henricosheriff.org

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

The Henrico County Sheriff's Office is a county law enforcement agency in Virginia that operates two regional jails, provides courthouse security, serves civil process documents, and runs inmate rehabilitation and alternative sentencing programs for Henrico County residents.

Ownership category

akta.pro rank

Product category

Law Enforcement and Correctional Services

NAICS

Correctional Institutions (922140), Correctional Institutions (92214), Police Protection (922120)

akta.pro primary industry

Adult Corrections (Prisons & Jails) (BPAIAFAD)

akta.pro secondary industries

Community Corrections (Probation, Parole & Reentry) (BPAIAFAE), Correctional Health, Mental Health & Substance Abuse Services (In-Custody) (BPAKANAG)

Keywords

• Law enforcement services
• Correctional facility operations
• Court security services
• Civil process services
• Inmate rehabilitation programs

Headquarters

HQ city

Henrico

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels4 records

Marketing channels4 records

Core offering

The Henrico County Sheriff's Office operates county jail facilities (Regional Jail East and Regional Jail West), provides courthouse security, executes civil process documents and mental health commitment orders, and administers inmate rehabilitation and reentry programs. Public-facing services include video visitation, online inmate search, electronic money deposits for inmates, alternative sentencing options (Community Workforce Program, Work Release, Non-Consecutive Sentences/Weekends), transitional programs (O.R.B.I.T. and R.I.S.E.), Project Lifesaver electronic tracking for missing persons, and PREA compliance reporting.

Product overview

The Henrico County Sheriff's Office operates as a county law enforcement agency providing jail operations (Regional Jail East and Regional Jail West), courthouse security, inmate rehabilitation programs, civil process services, and mental health commitment order execution. The office offers a unified set of services including video visitation, inmate search, alternative sentencing options (Community Workforce Program, Work Release, Non-Consecutive Sentences), and transitional programs (O.R.B.I.T. and R.I.S.E.). Key operational services include Project Lifesaver for locating missing persons, PREA compliance reporting, and marriage license services.

Differentiator

Problem solved

Functional benefit

Products and services

• Video Visitation

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core.

• GTL (Global Tel*Link)coreTechnology or IntegrationGTL provides technical support for the video visitation system used by inmates and their families at Henrico County Jail facilities. GTL Support handles technical questions for the video visitation platform at phone number 866-516-0115.
• VINE Victim Notification ProgramcoreTechnology or IntegrationAutomated notification system that provides crime victims with free, confidential access to timely case status information about offenders. Part of the state's victim notification network available to Henrico County residents.
• American Correctional Association (ACA)coreOthersAccreditation body for correctional facilities. Henrico County Sheriff's Office maintains ACA accreditation, demonstrating compliance with industry best practices for jail operations and inmate care.
• Virginia Department of CorrectioncoreOthersState oversight agency that provides accreditation and regulatory compliance standards for county jail operations. The Sheriff's Office maintains DOC accreditation.
• Department of Justice PREA StandardscoreOthersFederal Prison Rape Elimination Act compliance standards. The Sheriff's Office maintains PREA accreditation and publishes annual PREA reports demonstrating compliance.

Recent moves6 records

Expansion highlights2 records

Direct peers

• Chesterfield County Sheriff's Office: Adjacent Virginia county sheriff's office operating jail facilities, providing court security, and delivering civil process services. Directly comparable in operational scope and regulatory jurisdiction.
• Fairfax County Sheriff's Office: Virginia's largest county sheriff's office providing jail operations, courthouse security, and civil process services. Directly comparable as a Virginia county-level law enforcement agency serving a similar population of residents.
• Arlington County Sheriff's Office: Virginia county sheriff's office operating the Arlington County Detention Facility with courthouse security, civil process, and community corrections functions. Comparable in structural role and service scope.
• Richmond City Sheriff's Office: Virginia city sheriff's office adjacent to Henrico County, providing jail operations, courthouse security, and inmate services. Directly comparable in jurisdiction level and service mix.
• Virginia Beach Sheriff's Office: Independent Virginia sheriff's office operating the Virginia Beach Correctional Center with inmate rehabilitation, courthouse security, and civil process services. Comparable in providing full-service correctional operations at the county level.
• Prince William County Sheriff's Office: Virginia county sheriff's office providing jail operations, courthouse security, and civil process services to a comparable suburban Virginia population. Directly comparable in mandate and service scope.

Broad incumbents

• Virginia Department of Corrections: State-level corrections authority that provides accreditation oversight and operates state prisons. Comparable as the broader incumbent responsible for correctional standards and policy across Virginia, including Henrico County.

Others

• CoreCivic: Private corrections and detention operator providing jail management, inmate services, and rehabilitation programs under government contracts. Comparable as a peer in correctional service delivery, though operating under a different ownership/governance model.
• GEO Group: Private corrections, detention, and electronic monitoring services provider operating facilities and community reentry programs under government contracts. Comparable as a peer in correctional and reentry service delivery, though privately operated.

Regional players

• Albemarle-Charlottesville Sheriff's Office: Virginia regional sheriff's office providing jail operations, court security, and civil process services. Comparable in operational scope though serving a smaller Virginia jurisdiction.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/c/HenricoCountyGovernment
• LinkedInlinkedin.com/company/henrico-county-sheriff-s-office

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Henrico County Sheriff's Office