Croix-Rouge française (Hérault)

What Croix-Rouge française (Hérault) does

Croix-Rouge française (Hérault) is the territorial delegation of the French Red Cross for the Hérault department in southern France, headquartered in Grabels. It coordinates humanitarian operations across the department through seven local units (Agde, Bassin de Thau, Coeur d'Hérault, Entre Orb et Larzac, Montpellier Hérault, Ouest Hérault, and Pays du Vidourle) plus a territorial delegation office. The organization provides a unified portfolio of four core service lines: Urgence (emergency disaster response with 8 mobile reception centers each accommodating 1,000 people and deployable within one hour), Secourisme (first-aid stations at cultural, sporting, and large-scale events, totaling approximately 500 posts per year in Hérault and 58,000 nationally), Actions sociales (food aid, clothing distribution through vestiboutiques, social grocery stores, hygiene facilities, digital inclusion, and literacy training for vulnerable populations), and Formations (PSC1, IPSEN, and GQS certified first-aid training). It also operates a Bénévolat program recruiting volunteers from age 12, service civique participants aged 16-25, and skills-based volunteers (mécénat de compétences) for 6 months to 3 years.

The business is a non-profit association governed by French law 1901 and recognized as being of public utility since 1945; the Red Cross and Red Crescent emblems are protected under the Geneva Conventions and French law. Revenue is not commercially transactional in the traditional sense — most services (food distributions, emergency shelter, first aid at events for beneficiaries) are free, while some low-cost retail exists through vestiboutiques and épiceries sociales. The underlying funding model blends individual donations (eligible for 75% tax deduction up to €1,000 and 66% above), European FEAD grants (€500 million European plus €88 million national credits for 2014-2020), municipal public funding and emergency conventions, and commercial revenue from enterprise first-aid station contracts with clients such as AG2R La Mondiale, Allianz, AXA, Air France, ADP, Airbus Foundation, and ANCV. Technology is standard humanitarian operations — no proprietary platform, no app, no API, and no disclosed AI capabilities; the core operational assets are people (volunteers, trained responders), physical infrastructure (mobile centers, local unit offices, vestiboutiques), and the legally protected Red Cross brand.

Name

Croix-Rouge française (Hérault)

Legal name

Croix-Rouge française

Website

https://herault.croix-rouge.fr

Company type

Private

Founded year

1945

Operating status

Operating

Headcount range

1–10 employees

Short description

Croix-Rouge française (Hérault) is the French Red Cross territorial delegation serving the Hérault department, providing emergency response, first-aid stations at events, social aid (food, clothing, hygiene, digital inclusion), and training across seven local units, funded by donations, public grants, and enterprise contracts.

Ownership category

akta.pro rank

Product category

Humanitarian Services

NAICS

Religious, Grantmaking, Civic, Professional, and Similar Organizations (813), Community Food Services (624210)

SIC

Services-Membership Organizations (8600)

akta.pro primary industry

Bilateral Development & Aid Agencies (HLAJAKAB)

akta.pro secondary industry

Humanitarian & Disaster Assistance (Bilateral) (BPADABAB)

Keywords

• Emergency response services
• Humanitarian aid
• First aid training
• Social support services
• Food assistance

Headquarters

HQ city

Grabels

HQ country

France

HQ region

Europe

Offices17 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Donations: Individual donations from the public, with tax benefits (75% tax deduction up to €1000, 66% beyond, subject to income limits). A €100 donation costs the donor only €25 after tax deduction.
2. Clothing and material donations: Collection and redistribution of clothing, books, toys, and other materials through vestiboutiques (charity shops).
3. European funding (FEAD): European Fund for Aid to the Most Deprived (FEAD) provides €500 million in European credits plus €88 million national credits for food aid in France for 2014-2020 period.
4. Public funding and conventions: Coordination with municipalities for emergency response through communal safety plans and emergency conventions.

Go-to-market motion2 records

Distribution channels7 records

Marketing channels5 records

Core offering

The Délégation territoriale de l'Hérault is a regional branch of the French Red Cross providing humanitarian services across the Hérault department. Core offerings include emergency disaster response (Urgence), first aid stations at events (Secourisme), social actions such as food aid, clothing distribution, and social supermarkets (Actions sociales), first aid training programs (Formations), and volunteer engagement (Bénévolat). Services are delivered through 7 local units and a territorial delegation headquarters in Grabels.

Product overview

Croix-Rouge française (Hérault) is a territorial delegation of the French Red Cross offering humanitarian services across the Hérault department. The organization provides a unified portfolio of emergency response, first aid, social support, and training services. Core offerings include Urgence (emergency disaster response), Secourisme (first aid stations), Actions sociales (food aid, clothing, social grocery), Formations (first aid and safety training), and Bénévolat (volunteer programs). Services are delivered through a network of 7 local units (Agde, Bassin de Thau, Coeur d'Hérault, Entre Orb et Larzac, Montpellier Hérault, Ouest Hérault, Pays du Vidourle) and the territorial delegation headquarters in Grabels.

Differentiator

Problem solved

Functional benefit

Products and services

• Urgence (Emergency Response)

Quantifiable outcome

• 500 first aid posts per year in Hérault
• +3 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Local Municipalities (Collectivités locales)coreStrategic or Co-development PartnerCollaboration with local authorities to develop regular actions for the most deprived. Municipalities work with Croix-Rouge on communal safety plans and emergency response conventions.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Médecins Sans Frontières (MSF): Global medical-humanitarian NGO that, like the Red Cross, mobilizes trained volunteers, runs emergency response, and operates under a globally protected humanitarian brand, though focused on international medical crisis intervention rather than regional social services.
• British Red Cross: Another National Red Cross Society providing emergency response, first aid training, refugee support, and social services — comparable in operating model, volunteer-driven structure, and revenue mix (donations, training fees, government contracts).
• Croix-Rouge française (national HQ): The national parent association headquartered in Paris (98 rue Didot) of which the Hérault delegation is a territorial branch — the most direct structural peer and ultimate funder/coordinator of delegation activities.
• SAMU de France (Emergency Medical Services): Public emergency medical service with which Croix-Rouge Hérault coordinates during crises and large events — comparable in first-aid and emergency-response activities, though state-operated and operating at a broader scale.

Direct peers

• Restos du Cœur: Major French food-aid and social-support non-profit with departmental branches delivering free meals, clothing, and emergency services — directly comparable in mission, geographic operating model, and beneficiary segments.
• Secours Populaire Français: National French humanitarian NGO providing food aid, clothing, emergency shelter, and social support to vulnerable populations, often operating through departmental branches comparable to Croix-Rouge Hérault's territorial model.
• Emmaüs France: National network running community shops, clothing recycling, and social reintegration services — directly comparable to the vestiboutique/épicerie sociale model operated by Croix-Rouge Hérault for vulnerable populations.
• Protection Civile: French civil-protection volunteer association providing first-aid posts at events and emergency response support, directly overlapping with Croix-Rouge Hérault's Secourisme and Urgence service lines and competing for the same municipal and event contracts.
• Fédération Française de Secourisme (FFS) - Croix Blanche: French first-aid association operating DPS (Dispositifs Prévisionnels de Secours) at events — competes with Croix-Rouge Hérault for the same B2B first-aid-post contracts at cultural and sporting events across the department.

Regional players

• German Red Cross (DRK): German National Red Cross Society operating through regional branches (Landesverbände) — architecturally the closest international analogue to the French departmental delegation model, though serving Germany rather than competing in Hérault.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/croixrouge34
• Facebookfacebook.com/croixrouge.34
• Instagraminstagram.com/croixrouge34
• TikToktiktok.com/@croixrouge34
• LinkedInlinkedin.com/company/croix-rouge-fran%C3%A7aise-h%C3%A9rault

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Croix-Rouge française (Hérault)