NHS Herefordshire and Worcestershire

What NHS Herefordshire and Worcestershire does

NHS Herefordshire and Worcestershire Integrated Care Board (ICB) is a statutory public body within the UK National Health Service, established on 1 July 2022 to replace the previous Clinical Commissioning Groups. Operating under NHS England governance and accountable through the National Health Service Act 2006 framework, the ICB is responsible for planning and commissioning NHS-funded health services for approximately 800,000 residents across the two counties of Herefordshire and Worcestershire in the West Midlands region of England. Its headquarters are at Kirkham House, John Comyn Drive, Perdiswell, Worcester (WR3 7NS), with a regional office at St Owen's Chambers, Hereford (HR1 2PL).

The ICB commissions a broad portfolio of services through contracted NHS providers rather than delivering care directly. Commissioned categories include primary care (GP practices, dental, pharmacy and optician services), acute hospital services via Worcestershire Acute Hospitals NHS Trust and Wye Valley NHS Trust, community health and mental health services via Herefordshire and Worcestershire Health and Care NHS Trust, and specialised programmes such as cancer support, weight management, learning disability and autism services, women's health, bereavement support, and the WorkWell work-and-health programme. The digital surface is modest and largely off-the-shelf: the HANDi App for paediatric advice, the NHS Safeguarding mobile app, Microsoft Teams-hosted Board meetings, YouTube livestreaming on a joint channel with NHS Coventry and Warwickshire ICB, Corestream for Freedom of Information workflow, and Microsoft Forms for patient feedback. A "digital innovation" priority and a digital clinical lead for primary care are referenced but no proprietary technology platform is operated.

As a publicly funded NHS body, the ICB does not charge patients and operates under the UK model of services free at the point of use funded through general taxation; revenue is an NHS England allocation rather than commercial income. In July 2025 the ICB entered a joint cluster arrangement with NHS Coventry and Warwickshire ICB, creating shared Joint Chair (Crishni Waring), Joint Chief Executive (Simon Trickett), Joint Chief Medical Officer, Joint Chief Finance Officer and Joint Chief Nursing Officer roles, and consolidating Board governance across the two statutory bodies while preserving each ICB's separate legal identity.

Name

NHS Herefordshire and Worcestershire

Legal name

NHS Herefordshire and Worcestershire Integrated Care Board

Website

https://herefordshireandworcestershire.icb.nhs.uk

Company type

Public

Founded year

2022

Operating status

Operating

Headcount range

101–250 employees

Short description

NHS Herefordshire and Worcestershire ICB is a statutory NHS body that plans and commissions publicly funded health services for approximately 800,000 residents across two English counties under NHS England governance. It contracts with local NHS trusts and now operates in a joint cluster arrangement with NHS Coventry and Warwickshire ICB.

Ownership category

akta.pro rank

Product category

Public Healthcare Commissioning

NAICS

Hospitals (622), General Medical and Surgical Hospitals (622110)

SIC

Hospital & Medical Service Plans (6324), Services-Health Services (8000)

akta.pro primary industry

Healthcare Licensing, Accreditation & Credentialing Boards (HLAJACAC)

akta.pro secondary industry

Safety-Net & Public Hospitals (HLAFAAAD)

Keywords

• NHS healthcare commissioning
• Integrated care services
• Public health planning
• Primary care services
• Mental health commissioning

Headquarters

HQ city

Worcester

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Distribution channels5 records

Marketing channels4 records

Core offering

NHS Herefordshire and Worcestershire is an NHS Integrated Care Board that plans, funds and commissions NHS healthcare services for the residents of Herefordshire and Worcestershire. It contracts with NHS trusts, GPs and other providers to deliver primary care, mental health, community, urgent, hospital and public-health services free at the point of use under the NHS mandate.

Product overview

NHS Herefordshire and Worcestershire is an Integrated Care Board (ICB) responsible for planning and commissioning NHS health services across Herefordshire and Worcestershire. The organization does not operate a unified software product but instead coordinates a portfolio of commissioned health services. The core offering includes primary care services (GP practices, dental, pharmacy), urgent and emergency care (NHS 111, A&E, Minor Injury Units), mental health services, and community-based services. Digital services include the HANDi App for paediatric health advice, NHS 111 for urgent care triage, and various self-service pathways. The organization also focuses on population health priorities including reducing health inequalities, digital innovation, and population health management, delivered through Neighbourhood Health teams.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary care services (GP and primary care network commissioning)

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Partnerships

Eight partnerships are on record, tiered core, flagship and strategic.

• Worcestershire Acute Hospitals NHS TrustcoreStrategic or Co-development PartnerNHS trust providing acute hospital services including Worcestershire Royal Hospital (Worcester), Alexandra Hospital (Redditch), and Kidderminster Hospital. The trust is a key commissioned provider of NHS hospital services for the ICB.
• Wye Valley NHS TrustcoreStrategic or Co-development PartnerNHS trust providing hospital and community services in Herefordshire including Hereford Hospital. Key provider of NHS services commissioned by the ICB.
• Herefordshire and Worcestershire Health and Care NHS TrustcoreStrategic or Co-development PartnerNHS trust providing community health services across Worcestershire and mental health services across both Herefordshire and Worcestershire.
• Worcestershire County CouncilcoreStrategic or Co-development PartnerLocal authority responsible for social care in Worcestershire. Paul Robinson, Chief Executive of Worcestershire County Council, serves as Partner Member on the ICB board.
• Herefordshire CouncilcoreStrategic or Co-development PartnerLocal authority responsible for social care in Herefordshire. Paul Walker, Chief Executive of Herefordshire Council, serves as Partner Member on the ICB board.
• Primary Care Networks (PCNs)coreStrategic or Co-development PartnerNetworks of GP practices working together to coordinate care. Dr Roy Williams serves as Clinical Director for Wyre Forest Health Partnership PCN and represents primary care on the ICB board.
• NHS Coventry and Warwickshire ICBflagshipStrategic or Co-development PartnerJoint cluster arrangement partner. NHS Herefordshire and Worcestershire holds joint board meetings with NHS Coventry and Warwickshire ICB under new cluster arrangements announced in July 2025. Shared leadership includes Joint Chair Crishni Waring, Joint Chief Executive Simon Trickett, and other joint executive roles.
• University of Worcester / Three Counties Medical SchoolstrategicStrategic or Co-development PartnerDevelopment partnership for Three Counties Medical School, which received GMC approval. Simon Trickett worked closely with the University to progress this development.

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• NHS Greater Manchester Integrated Care Board: The largest ICB in England by population and budget, with the same statutory commissioning role but operating at significantly greater scale and complexity. Useful as a national benchmark for integrated care system maturity.
• NHS West Yorkshire Integrated Care Board: Larger, established urban ICB covering a major metropolitan area but operating the same statutory commissioning framework and governance model. Useful as a scale and maturity benchmark.

Direct peers

• NHS Frimley Integrated Care Board: An ICB of comparable population scale operating the same statutory commissioning responsibilities. Its well-documented integrated care model provides a directly comparable benchmark for Herefordshire and Worcestershire's Neighbourhood Health priorities.
• NHS Cheshire and Merseyside Integrated Care Board: Larger ICB in the North West operating the same statutory commissioning model across a multi-county footprint. Comparable in covering multiple counties with dispersed providers.
• NHS Sussex Integrated Care Board: Multi-county ICB with a mixed urban-rural footprint (Brighton, East Sussex, West Sussex) operating the same statutory commissioning responsibilities. Comparable in scale and provider diversity.
• NHS Coventry and Warwickshire Integrated Care Board: The ICB's formal joint cluster partner. Both organizations share jointly appointed executive leadership and hold joint board meetings as of July 2025, with identical statutory commissioning responsibilities for their respective populations — the most directly comparable peer in terms of operating model and governance structure.
• NHS Birmingham and Solihull Integrated Care Board: Neighboring West Midlands ICB with the same statutory commissioning role, larger urban population, and similar governance framework established under the Health and Care Act 2022. Dr Will Taylor, the ICB's Joint Chief Medical Officer, was previously Clinical Chair of Birmingham and Solihull CCG.
• NHS Shropshire, Telford and Wrekin Integrated Care Board: Neighboring ICB covering a predominantly rural population with multiple small acute sites, structurally similar to Herefordshire and Worcestershire. Comparable demographic profile and provider landscape make it a directly comparable commissioner.
• NHS Gloucestershire Integrated Care Board: Neighboring county-level ICB covering a similarly rural/semi-rural population with one major urban center (Gloucester). Comparable in scale of commissioned providers and rural access challenges, making it a directly comparable commissioner of NHS services.
• NHS Staffordshire and Stoke-on-Trent Integrated Care Board: Adjacent West Midlands ICB with a mixed urban-rural population, operating the same statutory commissioning function with a similar provider ecosystem. Closely comparable governance and accountability model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@CWICBandHWICB
• LinkedInlinkedin.com/company/nhshw

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NHS Herefordshire and Worcestershire