Heriot Bay Inn

What Heriot Bay Inn does

Heriot Bay Inn is a community-owned, multi-revenue hospitality business operating on the eastern shore of Quadra Island, British Columbia, since 1895, with the current 1912 building housing ten European-style rooms and a two-story ocean-view suite. The property is owned and governed by Community Custodial Concepts (CCC), a group of 19 Quadra Islanders using a cooperative 'custodian' model that originated with a 12-member purchase in November 2008. The business is run by General Manager Christi Edwards and a team of 18 employees, operating from 673 Hotel Road, Heriot Bay.

The company runs a diversified hospitality portfolio across five core revenue streams: accommodations (rooms, ocean-view cabins with full kitchens, the two-story suite, an RV park and campground, and waterfront glamping); food and beverage (Herons Dining Room serving elevated west coast cuisine using locally sourced ingredients, and the HBI Pub serving casual fare year-round); events (weddings, corporate meetings, and retreats in licensed spaces including the Fireside Lounge, Bay View Room, and Herons Dining Room); entertainment (an award-winning summer concert series featuring JUNO-affiliated Canadian artists, weekly live music, karaoke, bingo, the University of Quadra lecture series, and dinner shows); and supporting amenities (a full-service marina serving transient boaters exploring the Discovery Islands, and the Tidelines Gift Shop featuring locally made BC and Quadra Island products).

Commercially, the inn sells direct-to-consumer through its website integrated with OnRes Systems reservations, phone bookings (local 250-285-3322 and toll-free 1-888-605-4545), and walk-in traffic, with summer operating hours of 8 a.m. to 9 p.m. Pricing is tiered across product lines, including a $1,000/night winter midweek 'Rent the Whole Hotel' whole-property buyout, concert tickets ranging from $25 outdoor events to $99 premium dinner shows, and seasonal accommodation rates. Distribution is concentrated in British Columbia, supported by Facebook, Instagram, a monthly email newsletter, and Google Calendar-integrated event listings. The business has an integrated network of more than 10 local activity partners (kayak, dive, boat tour, e-bike, golf, winery, and artisan operators) who serve as referral ecosystem.

Name

Heriot Bay Inn

Legal name

Heriot Bay Inn

Website

https://heriotbayinn.com

Company type

Private

Founded year

1895

Operating status

Operating

Headcount range

11–50 employees

Short description

Heriot Bay Inn is a community-owned historic island inn on Quadra Island, BC, operating since 1895 and offering lodging, dining, a full-service marina, an RV park, and event and concert programming to leisure tourists, event hosts, and the local community.

Ownership category

akta.pro rank

Product category

Island Hospitality and Marina Services

NAICS

Hotels (except Casino Hotels) and Motels (72111), Marinas (713930), Recreational and Vacation Camps (except Campgrounds) (721214)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Beachfront & Coastal Full-Service Hotels (THAGAAAI)

akta.pro secondary industry

Marina RV & Waterfront Campgrounds (THAMAJAH)

Keywords

• Island hotel accommodations
• Waterfront marina services
• Wedding event venue
• Rv park campground
• Restaurant pub dining

Headquarters

HQ city

Heriot Bay

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Accommodation Services: The inn generates revenue from 10 European-style rooms, 3 ocean-view cabins, 1 two-story suite, RV park and campground sites, and waterfront glamping. The 'Rent the Whole Hotel' package offers all accommodations for exclusive use.
2. Food & Beverage: Herons Dining Room offers elevated west coast dining with locally sourced ingredients. The HBI Pub provides casual pub fare with ocean views. During summer, outdoor lawn service is available. Revenue from food sales, beverages, and bar operations.
3. Events & Entertainment: Ticketed dinner shows featuring Canadian musicians, concert series, private event hosting for weddings and meetings. The inn hosts live music, karaoke, bingo, and the University of Quadra (UofQ) lecture series.
4. Marina Services: Full-service marina providing dockage, fuel, and services for boats exploring the Discovery Islands. Revenue from dockage fees and fuel sales.
5. Gift Shop: Tidelines Gifts & Apparel shop sells locally made Canadian products including clothing, mugs, and stickers from small BC and Quadra Island businesses.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Heriot Bay Inn operates a historic island hospitality property on Quadra Island, BC, providing overnight accommodations (10 European-style rooms, 3 ocean-view cabins, and a 2-story suite), outdoor lodging (RV park, campground, waterfront glamping), a full-service marina, two dining venues (Herons Restaurant and HBI Pub), and event hosting for weddings, corporate retreats, and live music concerts.

Product overview

Heriot Bay Inn is a historic island hotel operating since 1896, offering a diversified portfolio of hospitality services on Quadra Island, BC. The core offerings include accommodations (10 European-style rooms, ocean-view cabins, and a two-story suite), outdoor lodging (RV park, campground, and waterfront glamping), full-service marina facilities, and diverse dining options (Herons Restaurant for elevated west coast cuisine and the HBI Pub for casual fare). Event and venue services encompass weddings, meetings, and retreats across multiple licensed spaces (Fireside Lounge, Bay View Room, Herons Dining Room and Deck). Retail includes Tidelines Gift Shop featuring locally-made products. The property also hosts a robust entertainment program including an award-winning summer concert series, weekly live music, karaoke, and the University of Quadra (UofQ) lecture series. An annual Celebrate Yourself Fall Retreat offers wellness programming. The Rent the Whole Hotel package enables exclusive property buyouts.

Differentiator

Problem solved

Functional benefit

Brands

• Tidelines Gifts & Apparel: Gift shop featuring products made in Canada, specifically in British Columbia, Vancouver Island and Quadra Island

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered minor.

• Quadra Island KayaksminorStrategic or Co-development PartnerRecommended kayaking tour and rental operator for guests exploring Heriot Bay and the Discovery Islands. Offers sunset tours and day rentals launching from Heriot Bay area.
• Wildcoast AdventuresminorStrategic or Co-development PartnerRecommended guided kayak tour operator offering custom multi-day trips to remote destinations for groups of 4+ with fitness requirements. Part of the guest activity ecosystem.
• Spirit of the West KayakingminorStrategic or Co-development PartnerRecommended operator for Desolation Sound multi-day family kayaking trips (12 years and up). Provides guided expedition experiences complementing the inn's marine access.
• Oceanfix.ca Dive CentreminorStrategic or Co-development PartnerRecommended diving operator offering courses, rental equipment, and charters to Pacific Northwest dive sites. Serves guests interested in cold-water diving around Quadra Island.
• Quadra Island Boat Tours (Captain Chris Wilton)minorStrategic or Co-development PartnerLocal boat tour operator providing custom tours of Desolation Sound and Quadra Island. 32-foot covered vessel docks at Heriot Bay Inn marina. Featured for fall retreat activities.
• Quadra Island Cycle (Bike & eBike Rentals)minorStrategic or Co-development PartnerRecommended bicycle and electric bike rental provider for guests exploring Quadra Island's mountain biking trails and scenic routes.
• Angelica Challenger (Somatic Movement Educator)minorStrategic or Co-development PartnerFacilitator for the annual Celebrate Yourself Fall Retreat, providing grounding practice, breathwork, and somatic movement sessions.
• Sarah Sopracolle (Sound Seed Yoga)minorStrategic or Co-development PartnerFacilitator for the Celebrate Yourself Fall Retreat, providing candlelit sound bath experiences using vibrational practices.
• Jennifer Doll (Lost Arts Club)minorStrategic or Co-development PartnerCraft workshop facilitator for the Celebrate Yourself Fall Retreat, teaching soap making and healing salve creation.
• Local BC and Quadra Island ArtisansminorStrategic or Co-development PartnerTidelines Gift Shop features products from local small businesses, primarily from British Columbia, Vancouver Island, and Quadra Island. Products include clothing, mugs, stickers, jewelry, artwork, and crafts.
• SouthEnd Farm WineryminorStrategic or Co-development PartnerRecommended local winery and craft distillery on Quadra Island offering tastings and picnic area overlooking the vineyard.
• Quadra Golf CourseminorStrategic or Co-development PartnerRecommended 3,219-yard golf course with elevation gain for leisure activities. Also offers mini golf for families.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Emerging players

• Clayoquot Wilderness Resort: Seasonal luxury tented resort near Tofino offering all-inclusive dining, guided experiences and high-touch programming — analogous upscale experiential BC wilderness hospitality concept.

Direct peers

• Painter's Lodge: Campbell River fishing lodge and resort with marina, dining and event venues — analogous multi-revenue BC lodge targeting outdoor recreation and group stays.
• Sonora Resort: Luxury wilderness resort on Sonora Island (Discovery Islands) with lodge rooms, fine dining, marina access and experience programming — direct Discovery Islands analogue with similar multi-component offering.
• Wickaninnish Inn: Relais & Châteaux oceanfront inn in Tofino offering rooms, fine dining and curated guest experiences — comparable boutique coastal BC destination inn competing for the same high-end leisure segment.
• Tofino Resort + Marina: Full-service waterfront resort on the west coast of Vancouver Island combining a marina, lodge accommodations, restaurant and event space — comparable coastal BC marina-plus-lodging operating model.
• Long Beach Lodge Resort: Oceanfront lodge in Tofino offering cabins, suites, a surf-side restaurant and surf/activity programming — comparable coastal BC retreat combining lodging, dining and curated outdoor activities.
• Taku Resort and Marina: Adjacent marina and resort on Quathiaski Cove (Quadra Island) providing boat moorage, vacation rentals and RV sites — competes head-to-head for transient boaters and ferry-arrival travelers.
• April Point Resort & Spa: Waterside resort on Quadra Island offering rooms, marina, dining and spa — directly competes with Heriot Bay Inn for the same island tourist and marina guest base on the same ferry-served geography.

Regional players

• Ocean Pointe Resort & Spa: Waterfront resort on Victoria's Saanich Inlet with marina-adjacent rooms, restaurant and event space — BC coastal multi-component resort in a different but analogous market.
• Brentwood Bay Resort & Spa: Waterfront boutique resort on Saanich Inlet near Victoria with marina, spa and restaurant — comparable BC coastal hotel operating model in a different regional catchment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Heriotbayinn
• Instagraminstagram.com/heriotbayinn/?hl=en
• LinkedInlinkedin.com/company/heriot-bay-inn

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Heriot Bay Inn