The Heritage Hotel Manila

What The Heritage Hotel Manila does

The Heritage Hotel Manila is a 4-star, 9-story hotel property located at the corner of Roxas Boulevard and EDSA in Pasay City, Philippines, operating under the Millennium Hotels and Resorts brand (a subsidiary of Millennium & Copthorne Hotels Limited via M&C Reservations Services Limited). The hotel offers 450 contemporary-design rooms across seven categories — from Superior/Deluxe rooms (approximately USD 60–90 per night) to the Presidential Suite (USD 488.48 per night) — with Club Lounge access and breakfast included in mid-tier and above. All rooms feature abstract artwork by visual artist Nestor Olarte Vinluan. Founded in 1993, the property is strategically positioned 20 minutes from Ninoy Aquino International Airport and within minutes of PICC, the World Trade Convention Centre, Manila Bay, and SM Mall of Asia.

The hotel operates four primary revenue streams: room accommodation (the dominant stream), food and beverage (Riviera Café with 190 seats, Lobby Lounge with live entertainment, Orange Pool Bar), meetings and events (12 fully equipped function rooms catering to corporate meetings, conferences, and weddings), and ancillary services (spa, business centre, laundry, currency exchange, free parking). Go-to-market combines direct-to-consumer bookings via the millenniumhotels.com website and the MyMillennium loyalty program with sales-led enterprise outreach for corporate, MICE, and wedding segments through the Millennium for Business program and a dedicated in-house sales team. Distribution leverages Millennium's global GDS, major OTAs, and direct channels. The property serves airport transit travelers, corporate/business guests, leisure travelers, and event-driven customers with a horizontal segmentation approach, and accepts major credit cards (Amex, MasterCard, Visa, JCB) in Philippine Peso.

The business is asset-heavy and operationally traditional: 136 employees, no proprietary technology stack, no AI/ML capabilities, no disclosed revenue, no funding rounds, and no M&A activity. Performance is dependent on Metro Manila airport traffic, corporate event demand, and the broader Philippine tourism cycle, with brand standards and global distribution provided by the Millennium parent.

Name

The Heritage Hotel Manila

Legal name

The Heritage Hotel Manila

Website

https://heritagehotelmanila.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

101–250 employees

Short description

The Heritage Hotel Manila is a 450-room, 4-star hotel in Pasay City operated under Millennium Hotels and Resorts, serving airport transit, corporate, leisure, and event travelers with accommodation, F&B, and 12 function rooms.

Ownership category

akta.pro rank

Product category

Hotel Accommodation

NAICS

Hotels (except Casino Hotels) and Motels (72111), Traveler Accommodation (7211)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Hotels & Motels (7011)

akta.pro primary industry

Urban & Downtown Full-Service Hotels (THAGAAAA)

akta.pro secondary industries

City/Urban Convention Hotels (THAGALAA), Historic & Heritage Full-Service Hotels (THAGAAAG)

Keywords

• Hotel accommodation
• Hospitality services
• Meetings events venues
• Food beverage outlets
• Loyalty rewards program

Headquarters

HQ city

Pasay City

HQ country

Philippines

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Room Accommodation: Primary revenue stream from 450 contemporary design guest rooms across 7 room categories ranging from Deluxe to Presidential Suite. Room rates vary by room type with member discounts available. Additional revenue from early check-in/late check-out arrangements.
2. Food and Beverage: On-site dining venues including Riviera Café (Mediterranean-inspired, 190 seats), Lobby Lounge (entertainment from 7pm-11pm), and Orange Pool Bar. Revenue from à la carte and buffet breakfast, lunch, dinner, and bar services. Continental, Halal, Asian, and American breakfast options.
3. Meetings and Events: Revenue from 12 fully equipped function rooms for corporate meetings, workshops, conferences, and wedding banquets. Customized event packages available with dedicated event planning team.
4. Loyalty Program: MyMillennium loyalty program generates revenue through repeat bookings, with members earning points (MyPoints) on stays that can be redeemed for rewards. Members receive exclusive rates and discounts.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

The Heritage Hotel Manila is a 4-star, 450-room hotel property at the corner of EDSA and Roxas Boulevard in Pasay City, Manila. It sells guest room accommodation across seven categories (Deluxe through Presidential Suite), on-site food and beverage at Riviera Café, Lobby Lounge, and Orange Pool Bar, twelve function rooms for corporate meetings, conferences, and wedding banquets, and Club Lounge access for premium-category guests. The hotel operates under the Millennium Hotels and Resorts brand with the MyMillennium loyalty programme.

Product overview

The Heritage Hotel Manila is a 4-star deluxe hotel operated by Millennium Hotels and Resorts, featuring 450 contemporary design rooms with abstract artworks. The hotel offers a tiered room portfolio ranging from Superior Rooms to the Presidential Suite, with select rooms providing Club Lounge access. Dining options include Riviera Café (international cuisine), Lobby Lounge (music bar), and Orange Pool Bar. The hotel also provides meeting and event facilities with 12 function rooms, a loyalty program (MyMillennium), and standard amenities including pool, fitness center, spa, and business center. The product is architecture is a unified hotel service offering with room categories as the primary product line, supplemented by food and beverage outlets and event services.

Differentiator

Problem solved

Functional benefit

Products and services

• Deluxe Room

Quantifiable outcome

• Rooms accommodate up to 3 guests (2 adults + 1 child)
• +3 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators7 records

Recent moves4 records

Expansion highlights1 record

Direct peers

• New World Manila Bay Hotel: Full-service hotel in the Malate/Bay area catering to business, MICE, and leisure guests. Comparable as a competing upscale urban property with event facilities and similar guest mix.
• Sofitel Philippine Plaza Manila: 5-star full-service hotel located near Manila Bay and the PICC/MOA corridor in Pasay City. Directly comparable as a same-class urban resort-style property targeting corporate, MICE, and leisure travelers in the same submarket.
• Belmont Hotel Manila: 4-star hotel near NAIA and Resorts World Manila, focusing on airport transit and corporate travelers. Comparable as a direct peer targeting the same airport-adjacent demand pool.
• Diamond Hotel Philippines: 4- to 5-star full-service hotel on Roxas Boulevard facing Manila Bay. Comparable as a directly competing upper-mid-scale property in the same Manila Bay entertainment and convention district.
• Hotel H2O: 4-star full-service hotel within the Manila Ocean Park complex near Rizal/Quirino. Comparable as a directly competing 4-star urban property in the Manila tourism corridor.
• Manila Hotel: Historic 5-star full-service hotel along Roxas Boulevard. Comparable as a direct competitor in the Manila Bay/Baywalk corridor with similar MICE, leisure, and heritage positioning.

Broad incumbents

• Marriott Manila: Global chain's flagship Manila property near Resorts World/NAIA, with broad F&B and event facilities. Comparable as a larger full-service competitor with similar MICE and airport-transit demand, operating under a broader global brand portfolio.
• Conrad Manila: Luxury full-service hotel at the Mall of Asia complex. Comparable as a directly competing full-service property in the same Bay/MOA district targeting premium leisure and corporate segments.
• Hilton Manila: International brand hotel in the Resorts World Manila complex. Comparable as a competing upscale full-service property drawing MICE, corporate, and leisure guests in the same Pasay/Bay area.
• Millennium Hotel & Resorts (parent brand): The Heritage Hotel Manila operates under the Millennium brand; other Millennium properties in Asia (e.g., Singapore, Bangkok, Dubai) provide relevant comparables on distribution, loyalty mechanics, and brand standards that govern this asset.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/TheHeritageHotelManila
• Instagraminstagram.com/millennium
• LinkedInlinkedin.com/company/the-heritage-hotel-manila

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Heritage Hotel Manila