Steigenberger Hotel Herrenhof

What Steigenberger Hotel Herrenhof does

Steigenberger Hotel Herrenhof is a 196-room luxury hotel located at Herrengasse 10 in Vienna's 1st district (Innere Stadt), operated by Steigenberger Hotels GmbH and owned by STAG Hotelverwaltungs-GmbH under the H World Group umbrella (parent: H World Holdings Singapore Pte. Ltd.). The property participates in the H Rewards loyalty platform (operated by H Rewards Pte. Ltd., Singapore), which unifies seven hotel brands across Europe, the Middle East, Africa, and Asia under a single points-earning ecosystem. Distribution runs primarily through direct channels — hrewards.com, iOS/Android apps, and phone reservations — with a minimum 2% H Rewards member discount designed to migrate demand away from third-party OTAs, which are excluded from loyalty accrual.

The hotel offers seven room categories ranging from Superior rooms (20-28 m²) to a Terraces Suite (74 m² with rooftop views of St. Stephen's Cathedral or Votivkirche), alongside a 92 m² Deluxe Suite. Ancillary revenue is generated through Restaurant Béla-Béla (regional Austrian/Viennese cuisine), Béla's Wohnzimmer & Bar under a 14-meter glass cupola, SPA Comfort World (sauna, bio sanarium, relaxation area), and an underground garage with €45/night valet parking. The 8 combinable meeting rooms with daylight accommodate up to 220 participants and are marketed alongside CO2-compensated green meetings for ESG-mandated corporate clients.

The customer base segments into leisure travelers seeking central Vienna cultural experiences, corporate transient and M&E groups, and H Rewards loyalty members. Commercial programs include StaySmart (targeting low-to-medium-volume business travelers without fixed contracts) and H Rewards Meetings (group bookings of 9+ rooms and qualifying events). The property holds the Österreichisches Umweltzeichen (Austrian Ecolabel) and ISO 14001 environmental management certification, providing documented sustainability differentiation. Underlying technology is a hotel property management system integrated with the H Rewards loyalty platform; mobile apps (iOS/Android) handle booking and membership management. Payment acceptance spans Mastercard, Visa, American Express, PayPal, Klarna, JCB, and Diners Club. Revenue is not publicly disclosed.

Name

Steigenberger Hotel Herrenhof

Legal name

Steigenberger Hotels GmbH

Website

https://herrenhof-wien.steigenberger.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Steigenberger Hotel Herrenhof is a 196-room luxury hotel in Vienna's 1st district, operated by Steigenberger Hotels GmbH under H World Group, serving leisure travelers, corporate transient guests, and M&E groups via the H Rewards loyalty platform.

Ownership category

akta.pro rank

Product category

Luxury Hotel Accommodation

NAICS

Hotels (except Casino Hotels) and Motels (72111), Traveler Accommodation (7211), Accommodation (721)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Retail-Eating & Drinking Places (5810)

akta.pro primary industry

Urban Luxury Hotels (City Luxury) (THAGACAE)

akta.pro secondary industries

Urban & Downtown Full-Service Hotels (THAGAAAA), Hotel & Resort Restaurants (THAFACAH)

Keywords

• Luxury hotel accommodation
• Hotel meeting events
• Hospitality spa services
• Hotel restaurant bar
• Corporate stay program

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Room Revenue: Primary revenue from 196 hotel rooms and suites across 7 room categories ranging from Superior rooms (20-28 m²) to Terrace Suite (74 m²). Pricing varies by room type, season, and booking channel. H Rewards members receive priority access and exclusive rates.
2. Food & Beverage: Revenue from restaurant Béla-Béla offering regional Austrian and Viennese cuisine, Béla's Wohnzimmer & Bar with 14-meter glass cupola, and Schanigarten outdoor seating. Includes breakfast service and coffee specialties.
3. Meeting & Events: Revenue from 8 combinable conference rooms with daylight accommodating up to 220 participants. CO2-compensated green meetings offered. Includes catering and event packages.
4. Spa & Wellness: SPA Comfort World facility featuring sauna, bio sanarium, and relaxation area. Spa services and treatments generate additional revenue.
5. Parking: Underground garage with valet service at €45 per night. No reservation required.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Steigenberger Hotel Herrenhof operates a 196-room luxury hotel in Vienna's 1st district, selling accommodation across seven room categories, regional Austrian dining at Restaurant Béla-Béla and Béla's Wohnzimmer & Bar, SPA Comfort World wellness facilities, and 8 combinable daylight meeting rooms accommodating up to 220 participants. The property participates in the H Rewards digital loyalty program spanning multiple international hotel brands and offers underground valet parking at €45 per night.

Product overview

Steigenberger Hotel Herrenhof is a luxury hotel in Vienna's 1st district with 196 elegant rooms and suites. The product portfolio includes accommodation ranging from Superior rooms (20-28 m²) to luxury suites (up to 92 m²), dining at Restaurant Béla-Béla and Béla's Wohnzimmer & Bar, SPA Comfort World wellness facilities, and 8 combinable meeting rooms for events up to 220 attendees. The hotel participates in the H Rewards loyalty program, which integrates seven hotel brands (Steigenberger Icons, Steigenberger Hotels & Resorts, MAXX Hotels, Jaz in the City, IntercityHotel, Zleep Hotels, Ji Hotels) under one loyalty platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Hotel Accommodation (196 rooms and suites across 7 categories: Superior Queen, Superior King/Twin, Deluxe Room, Junior Suite, Superior Suite, Deluxe Suite, Terraces Suite)

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• H Rewards (H Rewards Pte. Ltd.)coreGTM or Marketing PartnerH Rewards is the loyalty program operator for Steigenberger Hotels & Resorts and other brands under H World Group. The program enables point collection and redemption across 7 hotel brands (Steigenberger Icons, Steigenberger Hotels & Resorts, MAXX, Jaz in the City, IntercityHotel, Zleep Hotels, Ji Hotels) globally. Steigenberger Hotel Herrenhof participates in this program, offering members exclusive rates, point accrual, and redemption benefits.
• MastercardminorOthersPayment method accepted at the hotel for room bookings and on-property purchases.
• VisaminorOthersPayment method accepted at the hotel for room bookings and on-property purchases.
• American ExpressminorOthersPayment method accepted at the hotel for room bookings and on-property purchases.
• PayPalminorOthersDigital payment method accepted for online bookings through H Rewards platform.
• KlarnaminorOthersBuy Now Pay Later payment option available for H Rewards bookings, enabling flexible payment for hotel stays.
• JCBminorOthersPayment method accepted at the hotel for room bookings and on-property purchases.
• Diners ClubminorOthersPayment method accepted at the hotel for room bookings and on-property purchases.
• Apple (App Store)minorChannel Partner/ Reseller/ DistributorH Rewards mobile application distribution through Apple App Store for iOS devices.
• Google (Google Play)minorChannel Partner/ Reseller/ DistributorH Rewards mobile application distribution through Google Play Store for Android devices.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Hotel Imperial Vienna: Historic luxury hotel on the Ringstrasse; directly comparable 5-star product, heritage positioning, and catering to opera, government, and diplomatic guests in the same Vienna market.
• Hotel Bristol Vienna: Luxury Collection hotel opposite the State Opera; directly parallels the Herrenhof's opera- and ring-side leisure positioning, suite product, and F&B-led luxury experience.
• Hotel Sacher Wien: Iconic luxury hotel in Vienna's 1st district directly competing for the same high-end leisure, opera, and government clientele; comparable scale, Austrian heritage positioning, and F&B-led experience.
• The Ritz-Carlton, Vienna: Luxury hotel located on Vienna's Ringstrasse; competes for premium corporate and leisure travelers with comparable room count, suite product, and MICE facilities.
• Park Hyatt Vienna: Luxury hotel in Vienna's 1st district set in a former bank building; directly comparable urban luxury positioning, suite-led product, and proximity to the same cultural and government demand drivers.
• Palais Coburg Hotel Residenz: Ultra-luxury boutique hotel in a Coburg palace in Vienna's 1st district; competing for the highest-end leisure and private-stay demand with similar heritage architecture and premium suite product.
• Grand Hotel Wien: Long-established 5-star hotel on the Ringstrasse with comparable MICE facilities, multiple F&B outlets, and luxury suite inventory targeting the same corporate and opera-season demand.

Broad incumbents

• Le Méridien Vienna: Upper-upscale hotel on the Ringstrasse targeting design-oriented leisure and corporate travelers; offers overlapping amenities but operates as part of Marriott's broader global portfolio rather than a single flagship luxury property.
• Hilton Vienna Plaza: Upper-upscale hotel on the Ringstrasse operated by a global chain; competes for the same corporate and group business but with broader brand-driven distribution and global loyalty rather than a single-property luxury focus.

Emerging players

• Rosewood Vienna: Recently opened luxury hotel in central Vienna under the Rosewood brand; represents new luxury supply in the same micro-market, competing with a contemporary-design alternative for high-end leisure travelers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/steigenberger-hotel-herrenhof

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Steigenberger Hotel Herrenhof