Haliburton Highlands Family Health Team

What Haliburton Highlands Family Health Team does

Haliburton Highlands Family Health Team (HHFHT) is a non-profit, publicly funded primary healthcare organization incorporated under the Ontario Corporations Act on July 12, 2006, headquartered at 7217 Gelert Road, Haliburton, Ontario. It operates as a Family Health Organization (FHO) using a blended capitation compensation model, billing the Ontario Health Insurance Plan (OHIP) for primary care services delivered to a roster of approximately 9,770 patients across Haliburton County (catchment ~17,000 permanent residents, seasonal peak ~60,000). The organization delivers multidisciplinary care through 27 staff including 10 family physicians, 2 nurse practitioners, 1 physician assistant, 8 nurses, a registered dietitian, 2 social workers, and a chiropodist, plus 15 administrative staff. Clinical operations run from two locations: Haliburton Family Medical Centre and Minden Medical Centre, with extended-hours service at Minden on Wednesday evenings.

Core service offerings include comprehensive primary care (acute/episodic care, preventive care, chronic disease management, maternal and child care, long-term care, emergency department coverage), plus add-on programs such as the Metabolic Syndrome CHANGE Program (5+ years of operation), Diabetes Program, Healthy Living with Cholesterol workshop, Primary Care Memory Clinic (in collaboration with Alzheimer's Society), Social Work Services (CBTi, mindfulness-based chronic pain management), Nutrition Counselling, Chiropody, Pulmonary/Cardiac Rehabilitation, and Smoking Cessation. Sessional specialists in Obstetrics/Gynaecology, Spinal Orthopaedics, and Developmental Paediatrics conduct periodic clinics on-site. The technology stack is operational rather than differentiated: a standard EMR, the OCEAN online appointment booking platform, Hushforms secure file transfer, and a VOIP telephone system launched across all three locations in September 2023. No proprietary technology, AI/ML capabilities, patents, or mobile applications are indicated.

The revenue model is dominated by provincial government funding through OHIP capitation and Ministry of Health FHT allocations, supplemented by uninsured-services fees charged directly to patients (driver medicals, pilot medicals, form completions, missed appointments, lesion excisions, cryotherapy). The go-to-market is service-led rather than sales-led: patients register via Health Care Connect or join a waitlist, and access is constrained by physician capacity (currently not accepting new patients). The organization is governed by a Board of Directors and led by Executive Director Kimberley Robinson, with Dr. Norm Bottum as Medical Director. It is part of the Kawartha Lakes Haliburton Ontario Health Team (KLH-OHT) integrated care network and serves as a teaching site for medical residents from the University of Toronto, Queen's, and McMaster.

Name

Haliburton Highlands Family Health Team

Legal name

Haliburton Highlands Family Health Team

Website

https://hhfht.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Haliburton Highlands Family Health Team is a non-profit, publicly funded primary care organization serving approximately 9,770 rostered patients across rural Haliburton County, Ontario, through two clinic locations and a multidisciplinary team of physicians, nurse practitioners, and allied health professionals.

Ownership category

akta.pro rank

Product category

Primary Healthcare Services

NAICS

Social Assistance (624)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro industry

PRIMARYHLAFAGAF

Value-Based Primary Care Organizations (Risk-Bearing)

Healthcare & Life Sciences/Healthcare Providers & Systems/Primary Care & Community Health Providers

SECONDARYBPAGACAB

Hospitals, Clinics & Charitable Healthcare Providers

Business & Public Services/Nonprofit, NGO & Social Services/Health & Medical Nonprofits

Keywords

• Primary healthcare services
• Family medicine practice
• Chronic disease management
• Community health programs
• Rural primary care

Headquarters

HQ city

Haliburton

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Ontario Health Insurance Plan (OHIP) Billing: Publicly funded healthcare organization billing Ontario's provincial health insurance plan for primary care services. Compensation based on blended capitation model as part of Family Health Organization.
2. Uninsured Services Fees: Charges for services not covered by OHIP including form completions, driver's medicals, pilot medicals, excisions, cryotherapy, chart summaries, missed appointments, and prescription renewals.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Haliburton Highlands Family Health Team is a multidisciplinary primary healthcare organization that delivers family medicine, chronic disease management, mental health, nutrition, chiropody, and visiting specialist services to rostered patients in rural Haliburton County, Ontario. It operates from three clinic locations under a blended capitation model funded by the Ontario Health Insurance Plan (OHIP), with patient-paid fees for uninsured services such as driver's medicals, pilot medicals, form completions, and lesion excisions. The team-based model integrates family physicians, nurse practitioners, registered nurses, a registered dietitian, social workers, and a chiropodist, supplemented by sessional specialists and community-based chronic disease programs.

Product overview

Haliburton Highlands Family Health Team operates as a multidisciplinary primary healthcare organization providing comprehensive medical services through a collaborative team-based model. The core offering consists of primary care services delivered by family physicians and nurse practitioners, supplemented by specialized programs including Chronic Disease Management (CHANGE Program for Metabolic Syndrome, Diabetes, Cholesterol), Primary Care Memory Clinic, Social Work Services (mental health, CBTi, mindfulness), Nutrition Counselling, and Chiropody Services. Additional services include sessional specialists (Obstetrics/Gynecology, Spinal Orthopedics, Development Pediatrics), a Primary Care Nursing Clinic, Pulmonary/Cardiac Rehabilitation, and walk-in clinics. The organization serves the Haliburton Highlands region through three locations: Haliburton Family Medical Centre, Minden Medical Centre, and the Family Health Team offices.

Differentiator

Problem solved

Functional benefit

Brands

• Primary Care Memory Clinic: A primary care memory clinic offered in collaboration with Alzheimer's Society and Haliburton Highlands Health Services for patients with cognitive concerns.
• Metabolic Syndrome CHANGE Program

Products and services

• Primary Care Services Comprehensive primary healthcare services delivered by family physicians and nurse practitioners at the Haliburton Family Medical Centre and Minden Medical Centre, including acute/episodic care, preventive care, well woman, well baby and well child care, long-term care, anti-coagulation management, extended hours clinics, and emergency department coverage. Patients access these services through rostered enrollment with an FHT physician or nurse practitioner.
• Metabolic Syndrome CHANGE Program A specialized program with over 5 years of experience helping patients with Metabolic Syndrome and Type 2 diabetes through individual and group education on lifestyle changes, delivered by the HHFHT chronic disease management team.
• Diabetes Program Education and management program for prediabetes and diabetes covering lifestyle changes, blood sugar management, and healthy living workshops, delivered by Registered Nurses and Registered Dietitians within the FHT chronic disease team.
• Healthy Living with Cholesterol Virtual workshop hosted by Registered Dietitians for people with high cholesterol, covering heart disease risk and lifestyle management through healthy eating and exercise.
• Primary Care Memory Clinic Memory clinic offered in collaboration with the Alzheimer's Society and Haliburton Highlands Health Services, providing cognitive assessments and memory screening for patients with cognitive concerns, with referrals for further workup as needed.
• Social Work and Mental Health Services Social work services delivered by two social workers covering Enhanced Mental Health, Mindfulness-Based Chronic Pain Management, Cognitive Behavioural Therapy for Insomnia (CBTi), and adolescent psychiatry through the HANDS Program.
• Nutrition Counselling Registered Dietitian services providing nutritional screening for all ages, metabolic syndrome nutrition management, and dietary counselling.
• Chiropody Services Advanced foot care and management of foot complications delivered by Chiropodist Natasha Moshenko, including foot and shoe assessment and intervention.
• Primary Care Nursing Clinic Nursing clinic offering ECG, Holter Monitor, injections, suture removal, and other nursing procedures within the FHT primary care setting.
• Pulmonary and Cardiac Rehabilitation Rehabilitation exercise programs for patients with pulmonary and cardiac conditions, delivered through community partnerships.
• Uninsured Services Medical services not covered by the Ontario Health Insurance Plan (OHIP), offered on a fee-for-service basis directly to patients including driver's medicals ($100), pilot medicals ($125), driver's medical with travel advice, lesion excisions, cryotherapy, chart summaries, prescription renewals without appointment, and various form completions.
• Sessional Specialist Clinics Visiting specialist clinics held periodically at the FHT locations, including Obstetrics/Gynecology (Dr. Jennifer Reason, Dr. Jennifer Mark), Spinal Orthopaedic Surgery (Dr. J. Finklestein), and Development Paediatrics (Dr. Mary Thain), available by referral from an FHT physician or nurse practitioner.
• Walk-in Clinics Walk-in clinic services offered to community members not rostered with the FHT during periods of physician locum support, providing episodic primary care access.
• COVID-19 Services COVID-19 related healthcare services including vaccination information, positive case management, and mental health resources during the pandemic.

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

13 partnerships are on record, tiered core, major and minor.

• Haliburton Highlands Health Services (HHHS)coreStrategic or Co-development PartnerHHHS provides acute care, long-term care, community health and mental health services to the Haliburton Highlands catchment area. HHHS is a lead partner in the Family Health Team. FHT is located in HHHS facilities at both Haliburton and Minden sites.
• Kawartha Lakes Haliburton Ontario Health Team (KLH-OHT)coreStrategic or Co-development PartnerKLH-OHT is a group of healthcare providers and organizations working together toward advancing integrated care. HHFHT is a proud partner of the KLH-OHT, connected through a service finder linking residents to local health service providers.
• Home and Community CarecoreStrategic or Co-development PartnerProvides in-home professional health and personal support services. Case Managers accept referrals and assess needs to deliver timely, appropriate care.
• Community Care Haliburton CountycoreStrategic or Co-development PartnerNon-profit charitable organization providing community support services to seniors and adults with disabilities/illnesses including meals on wheels, transportation, emergency response, diner's club, friendly visiting, home help and maintenance, social recreational services.
• Haliburton, Kawartha, Pine Ridge District Health Unit (HKPR)majorStrategic or Co-development PartnerWorks in partnership with local residents and agencies to prevent illness, protect against disease and promote healthier lifestyles. Provides immunization clinics and public health guidance.
• Haliburton Highlands Mental Health ServicescoreStrategic or Co-development PartnerProvides advocacy, intensive case management, counseling & treatment, early psychosis intervention and housing for mental health conditions in Haliburton County area.
• Midwifery Services of Haliburton BancroftminorStrategic or Co-development PartnerOffers prenatal, birth and postpartum care for women and newborns with option of home or hospital birth for low risk women.
• Haliburton County Paramedic ServicesminorStrategic or Co-development PartnerFront-line emergency health care system providing emergency care and treatment. Jointly funded by County of Haliburton and Ministry of Health.
• Point In Time – Centre for Children, Youth and ParentsminorStrategic or Co-development PartnerProvides voluntary services to children 0-19 and families in Haliburton County with diverse skills for creative family support.
• SIRCH Community HospiceminorStrategic or Co-development PartnerProvides community-based services to individuals living with, dying from, or bereaved by life-threatening illness, and those with Alzheimer's or related dementias.
• YWCA Peterborough, Victoria and HaliburtonminorStrategic or Co-development PartnerSupports women and families to live free from violence, poverty and oppression. In Haliburton County provides crisis support for abused women, counseling, and referral services.
• Alzheimer's SocietycoreStrategic or Co-development PartnerCollaborates with FHT on Primary Care Memory Clinic for cognitive assessments and dementia care coordination.
• University of Toronto, Queen's University, McMaster UniversitycoreStrategic or Co-development PartnerTeaching site with full rotation of medical residents. Hosts ROMP (Rural Ontario Medical Program) students for clinical experience in rural medicine.

Scale indicators3 records

Recent moves13 records

Expansion highlights6 records

Broad incumbents

• Haliburton Highlands Health Services: Larger regional health services organization operating the hospital, long-term care, and community mental health services that house HHFHT at both Haliburton and Minden sites. A broader incumbent within the same integrated care ecosystem.
• Public Health Ontario: Provincial public health agency that sets standards, provides guidance, and partners with primary care organizations including HHFHT on immunization and health protection. A broader incumbent shaping the operating environment.

Others

• Home and Community Care Support Services (Ontario Health atHome): Provincial in-home care coordinator that accepts referrals from HHFHT and feeds patients back into its services. A critical enabling partner in the integrated care pathway rather than a competitor.
• Community Care Haliburton County: Local nonprofit providing community support services (meals on wheels, transportation, friendly visiting) that HHFHT refers patients into. Ecosystem-level partner rather than a direct competitor.
• Alzheimer's Society of Canada: National nonprofit that co-delivers the Primary Care Memory Clinic with HHFHT. Adjacent ecosystem participant rather than a competitor — illustrates how HHFHT extends its clinical reach via partnerships.

Direct peers

• Couchiching Family Health Team: Ontario Family Health Team in Orillia operating under the same multidisciplinary, capitation-funded primary care model. Most directly comparable peer — same funding regime, same team structure, same province.
• Summerville Family Health Team: Established Ontario FHT operating under the same blended-capitation Family Health Organization model. Comparable in team structure (physicians, NPs, allied health), programs, and OHIP funding mechanics.
• North Simcoe Family Health Team: Rural Ontario Family Health Team serving the Midland/Penetanguishene area. Closely comparable to HHFHT in rural setting, multidisciplinary composition, and reliance on sessional specialist models for specialty access.
• Kawartha Lakes Family Health Team: Ontario FHT within the same Kawartha Lakes Haliburton Ontario Health Team (KLH-OHT) as HHFHT. Shares the OHT alignment and many of the same community partnership touchpoints, making it a natural system-level peer.
• Barrie and Community Family Health Team: Ontario FHT serving the Barrie area using the same physician + allied health team-based model funded through OHIP capitation. Comparable scope, governance, and revenue mechanics, with a larger urban catchment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/hhfht
• LinkedInlinkedin.com/company/haliburton-highlands-family-health-team

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Haliburton Highlands Family Health Team