Telangana State Road Transport Corporation

What Telangana State Road Transport Corporation does

Telangana State Road Transport Corporation (TGSRTC) is a statutory state-owned public bus transport utility headquartered at Bus Bhavan, RTC X Roads, Hyderabad, established under the Road Transport Corporations Act, 1950 and formed in its current corporate form on April 27, 2016 following the bifurcation of undivided Andhra Pradesh, with operational lineage dating to the 1932 Nizam State Rail and Road Transport Department. TGSRTC operates a fleet of 10,201 buses across 2,889 routes connecting 11,104 villages and serving five neighboring states (Andhra Pradesh, Karnataka, Tamil Nadu, Maharashtra, Chhattisgarh), with 97 depots, 364 bus stations, and 408 Authorized Ticket Booking agents. The portfolio spans multiple service tiers — premium AC (Garuda Plus multi-axle, Rajadhani, Metro Luxury AC, Pushpak airport liner), non-AC intercity (Super Luxury, Deluxe, Express), rural (Pallevelugu), and urban services (City Ordinary, Metro Express, Metro Deluxe) — plus an expanding electric bus fleet of 969 vehicles (9.5% of fleet) with another 1,085 on order under the PM E-DRIVE initiative.

The technology backbone comprises the Online Passenger Reservation System (OPRS), 12,703 Electronic Ticket Issuing Machines (TIMs/iTIMs) supporting QR-based UPI payments, a Centralized Integrated System (CIS) ERP with modules for operations, asset management, supply chain, payroll, HR, and finance, the Pass Automation and Accountal System (PAAS), the Vehicle Tracking and Passenger Information System (VTPIS), and the TGSRTC Gamyam mobile app. Distribution is multi-channel: direct depot sales, the tsrtconline.in portal, franchisee platforms (redBus, Abhibus, PayTM), a 24/7 13-agent central call center handling 1,400+ calls daily, cargo/parcel logistics (since June 2020) with bulk CTV capacity up to 10 MT and home delivery in Hyderabad, charter services, tourism packages, and commercial stall and advertising at stations and on buses.

TGSRTC's revenue model blends fare-based passenger transport with government subsidy reimbursements, most notably the Mahalakshmi scheme (zero-fare for women and transgender persons, launched December 9, 2023), which delivered 283.94 crore free trips and Rs 4,122.79 crore in FY 2024-25 reimbursements while lifting female ridership from ~40% to over 67%. Total transport-department revenue reached Rs 7,097.38 crore during April 2025-March 2026, and the corporation reported an FY 2024-25 profit of Rs 590.3 crore, though May 2026 turned to a Rs 32.74 crore monthly loss. Beyond subsidies, revenue streams include charter hires, cargo, tourism, advertising, and Monthly Season Tickets / T-24 unlimited passes. Primary customer segments are general public commuters, women (under Mahalakshmi), students (free and concessional passes), rural populations, airport travelers, special categories (dialysis, divyang, journalists, freedom fighters), and cargo shippers — each anchored to a state-mandated social and economic mobility mandate.

Name

Telangana State Road Transport Corporation

Legal name

Telangana State Road Transport Corporation

Website

https://tgsrtc.telangana.gov.in

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

Telangana State Road Transport Corporation (TGSRTC) is a state-owned public bus utility operating 10,201 buses across 2,889 routes in Telangana and five neighboring Indian states, serving 5.83 million daily passengers with subsidized fares under the Mahalakshmi scheme and a growing electric bus fleet.

Ownership category

akta.pro rank

Headquarters

HQ city

Hyderabad

HQ country

India

HQ region

Asia

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Passenger Ticket Sales: Core revenue from sale of bus tickets across intercity, intracity, rural, and urban transport services. Average daily earnings of Rs. 20.17 lakh (May 2026); avg. occupancy ratio 86.42%; average daily volume 35.05 lakh km.
2. Bus on Contract (Charter) Services: Contract bus hire for district services (minimum 200 km), city services, and package tours. Charges based on bus type (Mini Pallevelugu at Rs 41/km to Garuda Plus AC at Rs 119/km) with waiting time charges of Rs 300/hour.
3. Cargo and Parcel Logistics: Cargo and parcel transportation services launched June 2020. Services at all bus stations across Telangana and neighboring states with designated counters and appointed agents. Bulk CTV cargo transport up to 10 MT and parcel services. Insurance facility available.
4. Government Subsidy Reimbursements (Mahalakshmi Scheme): Revenue reimbursements from state government for free travel scheme for women and transgender persons. Mahalakshmi scheme generated Rs 4,122.79 crore revenue in 2024-25 from 283.94 crore women passenger trips. Government has provided Rs 8,000 crore in financial assistance under Mahalakshmi.
5. Advertising and Commercial Stalls: Revenue from commercial stalls and advertisement placements at bus stations, on buses (interior/exterior), and at bus shelters. TGSRTC commercial portal for stall and ad bookings at tgsrtccommercial.in.
6. Tourism Package Services: Organized tourism package tours including pilgrim services to Tirumala, heritage tours from Alpha Hotel Secunderabad, and Yatra Danam sponsorship scheme allowing individuals/corporates to sponsor transport for needy communities.
7. Bus Pass Season Tickets: Monthly Season Tickets (MST) for Pallevelugu and Express buses charged at 20 days fare for one month travel. T-24 unlimited travel passes (Rs 100 non-AC, Rs 160 AC) for 24-hour travel within Hyderabad/Secunderabad twin cities.

Pricing tiers

Go-to-market motion3 records

Distribution channels8 records

Marketing channels7 records

Core offering

TGSRTC is a state-owned statutory road transport corporation that operates a fleet of 10,201 buses across 2,889 routes, providing scheduled intercity, intracity, rural and urban passenger bus services across Telangana and five neighboring Indian states, supplemented by cargo and parcel logistics, chartered Bus-on-Contract services, tourism packages, and a portfolio of bus passes and digital ticketing platforms. The corporation carries approximately 58.31 lakh passengers daily and delivers services through a multi-tier coach portfolio (Garuda Plus AC, Rajadhani AC, Lahari, Super Luxury, Deluxe, Express, Pallevelugu, City Ordinary, Metro Express, Metro Deluxe, Metro Luxury AC, Pushpak airport liner, and electric buses).

Product overview

Telangana State Road Transport Corporation (TGSRTC) operates a comprehensive public bus transport ecosystem offering multiple service tiers. The portfolio includes premium AC services (Garuda Plus Multi Axle, Rajadhani AC, Metro Luxury AC), non-AC services (Super Luxury, Deluxe, Express), rural transport (Pallevelugu), and urban services (City Ordinary, Metro Express, Metro Deluxe). Specialized offerings include the round-the-clock Pushpak Airport Liner to RGIA and Zero-emission Electric Buses. Digital services encompass the TGSRTC Gamyam mobile app with real-time tracking, Online Passenger Reservation System (OPRS) available through the website and franchisees (Abhibus, Redbus, PayTM), and electronic ticketing via 12,703 TIMs/iTIMs. Additional services include Cargo & Parcel logistics, KALA BHAVAN convention hall rental, Tourism packages, and ticketing products like Monthly Season Tickets and Travel-24 unlimited passes. Bus on Contract (BOC) services are available for charter needs.

Differentiator

Problem solved

Functional benefit

Brands

• Pushpak: AC airport shuttle service connecting various locations in Hyderabad to Rajiv Gandhi International Airport
• Gamyam
• Garuda Plus
• Lahari
• Rajadhani
• Pallevelugu

Products and services

• TGSRTC Gamyam Mobile App Mobile application for individual passengers offering real-time GPS-based bus tracking across all TGSRTC services and integrated ticket booking for stress-free journey planning.
• Online Passenger Reservation System (OPRS) Web-based platform enabling individual passengers to book advance and current reservation tickets across 18 bus stations with ~1,200 services; supports credit/debit card, net banking and UPI payments, plus paperless SMS-based travel; also accessible to franchisee platforms (redBus, Abhibus, PayTM).
• Garuda Plus (Multi Axle AC) Bus Service

Quantifiable outcome

• 58.31 lakh passengers transported daily across 2,889 routes
• +5 more outcomes

Named customers5 records

Segments8 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature8 records

Partnerships

Seven partnerships are on record, tiered core and secondary.

• Evey Trans Private LimitedcoreStrategic or Co-development Partner · 23 February 2026Evey Trans, a subsidiary of Megha Engineering & Infrastructures Group (MEIG), received two Letters of Award from TGSRTC to supply, operate, and maintain 1,085 electric buses for intra-city operations in Telangana. Contract valued at Rs 1,800 crore under a 12-year Gross Cost Contract on OPEX model. Evey Trans procures buses from Olectra Greentech (also part of Megha Group). Deliveries to be phased over 20 months. 1,025 non-AC and 60 AC 12-metre low-floor electric buses with lithium-ion batteries (250+ km range, 45-min opportunity charging).
• Olectra Greentech LimitedcoreTechnology or Integration · 23 February 2026Olectra Greentech is the manufacturer of the 1,085 electric buses ordered by TGSRTC through Evey Trans. India's largest electric commercial vehicle manufacturer with over 3,600 deployed EVs and order book exceeding 10,000 vehicles. 12-metre low-floor buses feature lithium-ion batteries with 250+ km range and 45-minute opportunity charging capability.
• Convergence Energy Services Limited (CESL)coreImplementation/ SI/ Consulting Partner · 23 February 2026CESL administered the PM E-DRIVE initiative under which TGSRTC's 1,085 electric bus order was placed. CESL coordinates the gross cost contract model for state EV bus procurement, managing procurement standardization and implementation oversight across participating state transport corporations.
• redBussecondaryChannel Partner/ Reseller/ DistributorredBus serves as a B2C franchisee for TGSRTC's OPRS (Online Passenger Reservation System), enabling ticket sales through its platform. Part of TGSRTC's multi-channel distribution strategy extending reach to redBus's customer base.
• AbhibussecondaryChannel Partner/ Reseller/ DistributorAbhibus operates as a franchisee for TGSRTC's online ticket booking system, allowing passengers to purchase TGSRTC bus tickets through its platform. Integrates with TGSRTC's OPRS for real-time inventory access.
• PayTMsecondaryChannel Partner/ Reseller/ DistributorPayTM serves as a franchisee ticket booking platform for TGSRTC services. Part of the OPRS ecosystem enabling payment integration for e-ticketing through PayTM's digital payment and booking platform.
• Telangana Renewable Energy Development Corporation (TGREDCO)coreStrategic or Co-development PartnerTGREDCO processes EV charging station approvals through a single-window clearance mechanism. Has processed 1,244 approvals. Telangana government plans 600 new EV charging and battery swapping stations over 3 years (targeting 12,000 stations by 2035) through TGREDCO. TGREDCO also awarded TGSRTC Golden and Silver awards for fuel efficiency (Suryapet and Kamareddy depots).

Scale indicators12 records

Recent moves8 records

Expansion highlights7 records

Direct peers

• Uttar Pradesh State Road Transport Corporation (UPSRTC): UPSRTC operates a large fleet across UP under similar statutory framework with comparable service tiers (Janrath, Shatabdi) and is one of the largest state road transport undertakings in India — directly comparable in scale, route density, and passenger mix.
• Maharashtra State Road Transport Corporation (MSRTC): MSRTC operates one of India's largest STU fleets (~16,000+ buses including Ashwamedh, Shivneri, Shivshahi premium services) and competes on Telangana-Maharashtra intercity corridors; structurally identical state-owned bus operator serving a similar interurban passenger mix.
• Brihanmumbai Electric Supply and Transport (BEST): BEST operates Mumbai's urban bus network (~3,000+ buses including electric fleet) with comparable urban transit focus, government ownership, and ongoing digital ticketing transformation; useful city-operator peer for TGSRTC's Metro Deluxe/City Ordinary services.
• Kerala State Road Transport Corporation (KSRTC Kerala): Kerala State RTC operates premium long-distance services (Garuda, Aanavandi) and urban services (Thiruvananthapuram, Kochi clusters); comparable statutory framework and government-ownership model, with similar EV transition pilots.
• Andhra Pradesh State Road Transport Corporation (APSRTC): APSRTC is the most directly comparable peer — it was TGSRTC's parent entity prior to the 2014 state bifurcation and operates an equivalent fleet of 11,000+ buses across Andhra Pradesh on a comparable intercity/intracity/rural model with overlapping coach types and digital platforms.
• Bangalore Metropolitan Transport Corporation (BMTC): BMTC is the dedicated urban transit operator for Bangalore running ~6,500 buses under Vayuta brand with comparable depot/electric bus transformation challenges; useful urban-transit benchmark for TGSRTC's Hyderabad-Secunderabad Metro Express/Deluxe network.
• Karnataka State Road Transport Corporation (KSRTC): KSRTC operates a fleet of ~8,000-9,000 buses across Karnataka including premium services (Airavata, Rajahamsa) directly analogous to TGSRTC's Garuda Plus and Rajadhani, and competes on Bangalore-Hyderabad and Bangalore-Chennai corridors where TGSRTC also operates.
• Delhi Transport Corporation (DTC): DTC operates a large urban bus fleet in Delhi under the same RTC Act 1950 framework with significant electric bus deployment (FAME-II program); directly comparable urban transit operating model for TGSRTC's Hyderabad operations.
• Rajasthan State Road Transport Corporation (RSRTC): RSRTC operates premium intercity services (Volvo, Scania AC) and ordinary services across Rajasthan under the same RTC Act framework, with comparable network economics, government ownership structure, and rural connectivity mandates.
• Tamil Nadu State Transport Corporation (TNSTC): TNSTC operates multiple divisions across Tamil Nadu with a fleet of ~22,000 buses; directly competes with TGSRTC on Chennai-Telangana routes and shares the same statutory framework under the Road Transport Corporations Act 1950, making operational and tariff structures highly comparable.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/TGSRTCHQ
• Facebookfacebook.com/TGSRTCHQ
• Instagraminstagram.com/tgsrtchq/?utm_medium=copy_link

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telangana State Road Transport Corporation