HISS-CRAFT I NORRLAND AB

What HISS-CRAFT I NORRLAND AB does

Hiss-Craft i Norrland AB is a Swedish private limited elevator and door services company founded in 2008 and headquartered in Östersund. It serves property owners, real-estate companies, businesses, and housing cooperatives across Jämtland, Västernorrland, and Gävleborg counties, with services spanning elevator and door service (preventive maintenance and emergency repairs), modernization, and new installation. The company is brand-independent, working with all major elevator and door manufacturers, which underpins an independent-recommendation positioning versus tied OEM service networks.

The business is built on three service lines applied to both elevators and doors: recurring service/maintenance, modernization/upgrade, and new installation, supplemented by a 24/7 emergency fault-reporting hotline. Operations are delivered directly via field technicians from three local offices (Östersund, Timrå, Hudiksvall), reflecting a localized enterprise field-sales and service-delivery model rather than digital channels. ISO 9001:2015 and ISO 14001:2015 certifications support credibility with regulated and commercial buyers. Pricing is quote-based and not publicly disclosed; contracts tend to be multi-year service agreements supplemented by project-based modernization and installation work.

The company was acquired by Ascenco Group on 3 February 2025 as part of the acquirer's stated organic-plus-acquisition growth strategy in northern Sweden, while Hiss-Craft continues to operate as a separate legal entity. Headcount stands at approximately 7 employees per the firmographic record, with no disclosed revenue figure, no external funding rounds, and no public listing.

Name

HISS-CRAFT I NORRLAND AB

Legal name

Hiss-Craft i Norrland AB

Website

https://hisscraftnorr.se

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

1–10 employees

Short description

Hiss-Craft i Norrland AB is a brand-independent Swedish elevator and door services company serving property owners, housing cooperatives, and businesses across northern Sweden via offices in Östersund, Timrå, and Hudiksvall. It provides recurring maintenance, modernization, new installation, and 24/7 emergency repair services under Ascenco Group ownership since February 2025.

Ownership category

akta.pro rank

Product category

Elevator and Door Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (8112), Electrical Contractors and Other Wiring Installation Contractors (23821)

akta.pro primary industry

Elevator Repair & Emergency Callout Services (BPABAIAG)

akta.pro secondary industry

Elevator, Escalator & Vertical Transportation Installation/Service (IMAFALAI)

Keywords

• Elevator maintenance services
• Elevator modernization
• Elevator installation
• Door service and repair
• Lifting equipment maintenance

Headquarters

HQ city

Östersund

HQ country

Sweden

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Elevator and door service contracts: Recurring service contracts providing regular maintenance, inspections, and preventive care for elevators and doors. Forms the foundation of stable revenue with ongoing client relationships.
2. Installation and modernization projects: One-time project-based revenue from new installations, modernization of older elevators/doors, and major repairs. Projects include complete solutions from planning to commissioning.
3. Emergency repairs and fault correction: Acute repair services through 24/7 emergency hotline, providing rapid response when faults occur. May generate urgent revenue alongside service contracts.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Hiss-Craft i Norrland AB delivers service, modernization, and new installation of elevators (hissar) and doors (portar), along with 24/7 emergency fault reporting. The company serves property owners, housing cooperatives, and businesses across Jämtland, Västernorrland, and Gävleborg in northern Sweden from offices in Östersund, Timrå, and Hudiksvall, working with all types and brands of elevators, doors, lifting tables, escalators, door openers, traversers, and train lifts.

Product overview

Hiss-Craft i Norrland AB is an elevator and door service company offering a unified portfolio of installation, modernization, and maintenance services for elevators (hissar) and doors (portar). The core offering consists of three service lines: Service (maintenance and repairs), Modernisering (modernization/upgrade), and Nyinstallation (new installation), applied to both elevators and doors. The company operates independently of specific brands, working with all types and manufacturers of elevators, doors, lifting tables, escalators, door openers, traversers, and train lifts. As a subsidiary of Ascenco Group since February 2025, the company provides these services across Jämtland, Västernorrland, and Gävleborg through offices in Östersund, Timrå, and Hudiksvall.

Differentiator

Problem solved

Functional benefit

Products and services

• Elevator Service Regular preventive maintenance and service for elevators to ensure safe and efficient operation, including fault diagnosis, troubleshooting, and emergency repairs. Available for all elevator types and brands.
• Elevator Modernization Modernization and upgrading of existing elevators to meet current safety standards, improve performance, and extend operational lifespan while preserving original components where possible.
• Elevator New Installation Installation of new elevators in new construction and existing buildings, including newbuild shafts, replacement of old units, and accessibility improvements in older properties.
• Door Service Maintenance and repair services for all types of doors including industrial doors, garage doors, and special doors, including preventive maintenance, troubleshooting, and parts replacement.
• Door Modernization Modernization and upgrading of various door types to improve reliability, energy efficiency, and compliance with current regulations while preserving original components.
• Door New Installation Complete new door installation services including planning, design, construction, and installation of various door types for residential and commercial properties.
• Fault Reporting Service (Felanmälan) 24/7 emergency fault reporting service for elevators, doors, and other lifting equipment through dedicated hotline numbers (063-12 26 50 and 060-12 26 50), enabling rapid response to operational failures.

Quantifiable outcome

• Reduced maintenance costs with service partnership

Named customers3 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• Cibes Lift Group: Swedish-headquartered company specialising in space-efficient and accessibility lifts for low-rise buildings. Comparable in being a Swedish elevator specialist, but focuses on a narrower product (low-rise lifts) rather than full-service multi-brand maintenance like Hiss-Craft.
• Hydroware: Swedish elevator technology firm specialising in hydraulic lift systems and modernization components. Comparable as a Swedish elevator specialist with service and modernization capability, though more product-oriented and focused on hydraulic systems specifically.
• Aritco Group: Swedish manufacturer and supplier of home lifts and platform lifts with design and engineering based in Stockholm. Comparable as a Swedish elevator/lift specialist, but focused on home/residential products rather than multi-brand service across existing installed bases.

Direct peers

• Ascenco Group: Swedish elevator and door services platform that acquired Hiss-Craft in February 2025 and pursues growth both organically and via acquisitions of regional elevator service businesses. Directly comparable business model and customer base, but operating at group level across multiple Swedish regions.

Broad incumbents

• Schindler Hiss AB: Swedish arm of Schindler, a global elevator and escalator manufacturer with strong service operations. Directly competes for new installations and maintenance contracts across Sweden, but operates at a broader national and international scale.
• Kone AB (Sweden): Swedish subsidiary of global elevator OEM Kone, offering installation, modernization, and maintenance across the country. Comparable elevator service offering, but part of a much larger global portfolio and typically preferred by property owners that bought the original Kone equipment.
• Otis AB (Sweden): Swedish operations of Otis, one of the world's largest elevator OEMs with a comprehensive service network. Competes for both installation contracts and recurring service work, but as part of a global portfolio and typically locked in for OEM-installed fleets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/hiss-craft-i-norrland-ab

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HISS-CRAFT I NORRLAND AB