ESE HOSPITAL SAN JOSE LA CELIA

What ESE HOSPITAL SAN JOSE LA CELIA does

ESE Hospital San José La Celia is a public, government-owned healthcare institution (Empresa Social del Estado) operating a low-complexity hospital in the municipality of La Celia in the department of Risaralda, Colombia. Owned by the municipal government of La Celia, the hospital operates under Colombia's Sistema General de Seguridad Social en Salud (SGSSS) and is the designated public provider for subsidized and contributory regime residents in its territory. With a staff of approximately 19 employees, it delivers primary care services including general medicine consultations, emergency observation, hospitalization, dentistry, clinical laboratory, cytology, childbirth delivery, medication dispensing, patient transport, and risk management, alongside community health promotion through the PIC (Plan de Intervenciones Colectivas) program.

The hospital's technology footprint centers on the Hospital en Línea digital portal, which extends its service surface beyond the physical facility. This platform enables patients to schedule and cancel appointments, access telemedicine consultations via video, retrieve clinical laboratory results and diagnostic imaging, download digital medical records, view billing and copayment information, and submit PQRS (petitions, complaints, claims, and suggestions) filings online. Underlying the portal is the SD-D Soluciones administrative system provided by Grupo APS. The hospital also maintains compliance with personal data protection (Law 1581/2012), digital security (Resolution 1519/2020 with HTTPS in production), transparency (Law 1712/2014), and electronic invoicing (Resolution 2275/2023). No AI/ML capabilities, APIs, or mobile applications are present.

Revenue flows through Colombia's mandatory health insurance system via capitation payments and service fees from contracted EPS (Health Promoting Companies) — notably Nueva EPS and Comfenalco Valle — together with government subsidies for identified population groups. Services are free at the point of care for affiliated patients under Law 100 of 1993. The hospital distributes services through three channels: the physical facility, the digital self-serve portal, and PIC mobile health teams conducting outreach in rural veredas. Patient engagement is measured through an internal quality survey system tracking satisfaction across 10 services, with an aggregate 79.7% satisfaction rate and a 3.99/5.0 average score reported.

Name

ESE HOSPITAL SAN JOSE LA CELIA

Legal name

E.S.E Hospital San José La Celia

Website

https://hlacelia.gov.co

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

ESE Hospital San José La Celia is a public, municipal-government-owned low-complexity hospital in La Celia, Risaralda, Colombia, serving subsidized and contributory regime residents with primary care, emergency observation, hospitalization, dentistry, and laboratory services, supplemented by a digital portal for telemedicine and a PIC community outreach program.

Ownership category

akta.pro rank

Product category

Public Healthcare Services

NAICS

General Medical and Surgical Hospitals (6221), Ambulatory Health Care Services (621)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industry

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

Keywords

• Public hospital services
• Primary healthcare
• Emergency observation
• Telemedicine consultations
• Community health programs

Headquarters

HQ city

La Celia

HQ country

Colombia

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Government Health System Revenue: As an ESE (Empresa Social del Estado), the hospital operates under Colombia's mandatory health insurance system (SGSSS). Revenue is generated through capitation payments from EPS (Health Promoting Companies), service fees from insurance providers, and government subsidies for identified population groups.
2. Public Healthcare Services: Free healthcare services to the population under the contributory and subsidized regimes of Colombia's health system. Services are provided according to the hospital's low-complexity care designation.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

ESE Hospital San Jose La Celia is a public, low-complexity hospital providing general medicine, emergency observation, hospitalization, dentistry, clinical laboratory, cytology, childbirth, medication dispensing, risk management, and patient transport services to residents of La Celia, Risaralda, Colombia. It complements its in-person clinical services with a digital platform (Hospital en Linea) enabling online appointment scheduling, telemedicine, digital medical record access, lab and imaging result downloads, billing verification, and an online PQRS complaint system. Community outreach is delivered through the PIC (Plan de Intervenciones Colectivas) mobile health team program serving rural veredas and priority populations.

Product overview

ESE Hospital San Jose is a Colombian public hospital providing low-complexity healthcare services. The hospital operates a digital platform (Hospital en Línea) offering remote access to appointments (Citas Médicas), telemedicine consultations (Telemedicina/Teleconsulta), digital medical records (Historia Clínica Digital), laboratory results, diagnostic imaging, billing inquiries, and a PQRS complaint system. The institution also conducts in-person clinical services including general medicine (Consulta Externa), emergency observation (Urgencias), hospitalization, dentistry, clinical laboratory, cytology, childbirth services, medication dispensing, risk management, patient transport, and health promotion activities (PIC). A quality survey system tracks patient satisfaction across 10 service areas.

Differentiator

Problem solved

Functional benefit

Products and services

• Consulta Externa (General Medicine Consultation)

Quantifiable outcome

• 79.7% overall patient satisfaction rate across all services
• +2 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered regulatory, government and healthcare financing.

• Supersalud (Superintendencia Nacional de Salud)regulatoryOthersNational health superintendency serving as the supervisory and regulatory body for the Colombian health system. The hospital displays the Supersalud logo indicating compliance with national health regulations and oversight.
• Gobernacion de RisaraldagovernmentOthersDepartmental government of Risaralda, the administrative region where La Celia municipality is located. The hospital displays the Risaralda government logo indicating departmental affiliation and support.
• Comfenalco Vallehealthcare financingOthersHealth insurance company (EPS) providing contributory regime health coverage. Listed as an affiliated entity indicating contractual relationship for service provision to affiliated members.
• Nueva EPShealthcare financingOthersMajor health insurance company operating in the contributory and subsidized regimes. Listed as an affiliated entity indicating contractual relationship for healthcare service provision.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Others

• Compensar EPS: Colombian family-compensation fund operating its own EPS, clinics, and primary-care network. Comparable as an EPS counterparty and as an example of integrated preventive-care programs similar to the hospital's PIC outreach model.
• Hospital Pablo Tobón Uribe: Large high-complexity public-benefit hospital in Medellín serving as a regional referral destination. Relevant as the upper-tier endpoint of Colombia's tier-of-care referral chain that originates from low-complexity ESEs like La Celia.
• Cruz Roja Colombiana Seccional Risaralda: Colombian Red Cross chapter operating prehospital care, community health, and emergency response in Risaralda. Comparable as an ecosystem participant delivering community-based primary-care services to overlapping rural populations in the same department.
• Sura (Seguros de Vida Suramericana): Major Colombian insurer and healthcare operator with EPS, provider clinics, and population-health programs. Relevant as a counterparty in capitation contracting and as a benchmark for digital patient-engagement functionality similar to Hospital en Línea.

Broad incumbents

• Hospital Universitario San Jorge de Pereira: Departmental reference hospital in Pereira, the capital of Risaralda. Operates higher-complexity services and serves as the regional hub to which ESEs like La Celia refer patients, providing a benchmark for referral-network dynamics and tier-of-care revenue flows.
• Keralty (Colsanitas / Sanitas Colombia): Integrated healthcare operator running clinics, its own EPS (Sanitas), and provider networks across Colombia. Comparable as the counterparty in EPS-hospital contracting and as a benchmark for vertically integrated primary-care delivery models that compete for the same capitation revenue.
• Hospital de San José (Bogotá): Long-established public hospital society in Bogotá operating a broad portfolio under SGSSS rules. While far larger and more complex, it shares the same Colombian public-hospital regulatory framework, EPS contracting model, and digital transparency obligations.

Direct peers

• ESE Hospital Santa Mónica de Dosquebradas: Public ESE hospital serving Dosquebradas in Risaralda department, providing low-complexity services under the SGSSS framework. Closely comparable in scale, service mix, and digital patient-portal deployment to a municipal catchment.
• ESE Hospital San Pedro y San Pablo de La Virginia: Municipal ESE hospital located in La Virginia, also in Risaralda department, operating the same low-complexity public-hospital model under Colombia's SGSSS with capitation-funded services to a comparable rural catchment. Directly comparable in business model, regulatory structure, and EPS contract dynamics.
• ESE Hospital San Vicente de Paúl: Network of municipal ESE hospitals across Colombia operating under the same low-complexity, capitation-funded SGSSS model. The San Vicente de Paúl ESEs in smaller Risaralda municipalities (e.g., Mistrató) share virtually identical operating economics and digital-portal adoption patterns.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/ese-hospital-san-jose-la-celia

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ESE HOSPITAL SAN JOSE LA CELIA