Hilfeleistungszone DG

What Hilfeleistungszone DG does

Hilfeleistungszone DG (HLZ DG), officially Hilfeleistungszone der DG, is a government-designated emergency services zone established in 2016 to provide fire protection and rescue transport services to the German-speaking Community (Deutschsprachige Gemeinschaft) of Belgium, headquartered at Kehrweg 9C in Eupen, Ostbelgien. The organization operates as a public entity (Zone de Secours) under Belgian law, holding a statutory monopoly over emergency response within its territory. It coordinates a network of 7 local fire departments (Feuerwehren) and 3 rescue services (Rettungsdienste), supported by approximately 350 emergency personnel (with 17 administrative staff), delivering roughly 1,500 operations per year across firefighting, fire prevention, medical rescue transport, and specialized services including wasp nest removal and Asian hornet control.

The organization's service distribution is built around the universal 112 emergency number, the 112 BE mobile application for direct emergency reporting, and the 1722 flood and storm damage hotline operated in partnership with 1722.be. Its technology footprint is operationally focused: a public website providing news, safety guidance (Ratgeber), and volunteer recruitment information, the national 112 mobile app, and the 1722.be web platform. Community engagement is executed through the 'Mach mit!' (Join us) volunteer program, which recruits citizens as emergency responders under the '112 gute Gründe' (112 good reasons) campaign, and through a public-facing initiative recruiting 'Fallen-Paten' (trap sponsors) for Asian hornet mitigation.

HLZ DG is not a commercial entity. It is funded through public taxation and government budget allocations, with all services (including 112 emergency response) provided free of charge to citizens. Its customer base is defined geographically as the entire resident population of the German-speaking Community of Belgium, and its revenue model is effectively managed public services. No AI/ML capabilities, APIs, proprietary technology platforms, or commercial product lines are evident in the source data.

Name

Hilfeleistungszone DG

Legal name

Hilfeleistungszone der DG

Website

https://hlz6.be

Company type

Public

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Hilfeleistungszone DG is a government emergency services zone providing fire protection and rescue transport to all residents of the German-speaking Community of Belgium, operating 7 fire departments and 3 rescue services with 350 personnel across Ostbelgien.

Ownership category

akta.pro rank

Headquarters

HQ city

Eupen

HQ country

Belgium

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Public Government Funding: Government-funded emergency services organization providing fire protection and rescue transport services to residents of the German-speaking Community of Belgium. Funded through public taxation and government budgets.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

Hilfeleistungszone DG (HLZ DG) is the government-mandated emergency services zone for the German-speaking Community (DG) of Eastern Belgium (Ostbelgien), coordinating fire protection and rescue transport services through 7 local fire departments and 3 rescue service stations staffed by approximately 350 emergency personnel. The organization handles roughly 1,500 emergency operations per year, offering 24/7 emergency response via the 112 universal emergency number, a mobile 112 emergency app, the 1722 flood and storm damage hotline, and specialized services such as wasp nest removal and Asian hornet control.

Product overview

Hilfeleistungszone DG provides unified emergency services for the German-speaking Community in Eastern Belgium, comprising two core service lines: Feuerwehr (fire department services covering firefighting, fire prevention, emergency response, and wasp nest removal) and Rettungsdienst (emergency medical services and rescue transportation). The organization also offers a digital Notfall-App 112 BE for emergency communication. Together these services handle approximately 1,500 operations per year across 7 fire departments with 350 emergency personnel.

Differentiator

Problem solved

Functional benefit

Products and services

• Feuerwehr (Fire Department Services) Firefighting, fire prevention, emergency response, and specialized services including wasp nest removal for residents of the German-speaking Community in Eastern Belgium.
• Rettungsdienst (Emergency Medical & Rescue Transport Services) Emergency medical transport, ambulance services, and rescue transportation for residents of the German-speaking Community in Eastern Belgium.
• Notfall-App 112 BE (112 Emergency Mobile App)

Quantifiable outcome

• 1500 operations per year handled by 350 personnel across 7 fire departments

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• 1722.becoreTechnology or IntegrationExternal emergency reporting platform for flood and storm damage. The Hilfeleistungszone DG directs citizens to use 1722.be for online flood and storm damage requests, demonstrating integration with a specialized emergency reporting system.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Berufsfeuerwehr München (Munich Professional Fire Department): Municipal fire and rescue service for the city of Munich, providing integrated fire suppression, technical rescue, and EMS. Comparable German municipal emergency service model, though at much larger urban scale.
• Brigade de sapeurs-pompiers de Paris (Paris Fire Brigade): Military-status fire and rescue service for Paris and surrounding departments, handling fire, rescue, and emergency medical response. Operates the same integrated fire/EMS mandate as HLZ DG but at metropolitan scale and under French civil-military structure.
• London Fire Brigade: Statutory fire and rescue authority for Greater London, providing integrated fire suppression, rescue, and emergency response. Larger scale and broader portfolio, but operates the same integrated emergency services mandate as HLZ DG.
• Berufsfeuerwehr Wien (Vienna Professional Fire Department): Municipal fire and rescue service for Vienna combining fire suppression, rescue, and emergency medical transport. Operates the same integrated emergency services mandate as HLZ DG under Austrian municipal administration.

Direct peers

• Hulpverleningszone Oost (Emergency Zone East / East Flanders): Belgian emergency zone covering the East Flanders region, structured identically to HLZ DG under Belgian law. Comparable fire and rescue integration, public funding, and operational scope.
• Antwerp Fire Department (Brandweer Zone Antwerpen / Hulpverleningszone Antwerpen): One of Belgium's largest emergency zones, organized under the same post-2015 Belgian fire zone reform as HLZ DG. Same legal structure, fire-plus-rescue mandate, and Belgian public funding model, though at much larger scale.
• Brandweer Amsterdam-Amstelland (Fire Department Amsterdam-Amstelland): Dutch regional safety region (veiligheidsregio) fire and EMS service for the Amsterdam metropolitan area. Highly comparable mandate — integrated fire, rescue, and dispatch — operating under Dutch public administration rather than Belgian law.
• Brussels Fire Department (Brandweer Brussel / Service d'Incendie de Bruxelles): The designated emergency services zone for the Brussels-Capital Region under the same Belgian fire zone reform. Operates the same combined fire and rescue mandate under Belgian law, making it the most direct structural peer.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/hilfeleistungszone-dg

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hilfeleistungszone DG