Hollard Insurance Botswana

What Hollard Insurance Botswana does

Hollard Insurance Botswana operates as a private general and life insurance provider in Botswana, organized under two authorized entities: Hollard Botswana (General Insurance) and Hollard Life Botswana (Life Assurance). The company offers a broad product portfolio spanning personal lines (vehicle, home, personal accident, all-risk), commercial lines (commercial assets, liability, corporate, employee benefits, specialist covers including marine, engineering, and construction bonds), and life lines (funeral cover under multiple Setswana-branded plans, life cover, group risk benefits, and the Tetelo savings product). A 3-in-1 bundled product called Ntshepe combines cyber, home, and personal cover.

The underlying technology stack is conventional: claims processing and KYC are handled via downloadable PDF forms and email submission, with no public APIs, no proprietary AI/ML capabilities disclosed, and a self-service portal limited to policy administration for existing policyholders. Customer engagement is largely broker-mediated (23 authorized brokers across Central, North East, North West, and South East districts) with supplementary direct service through phone, WhatsApp, and email; offices are located in Gaborone and Francistown.

Hollard Botswana is a subsidiary of The Hollard Group, a pan-African insurance conglomerate operating in South Africa, Zambia, Namibia, Mozambique, Lesotho, and Ghana. Revenue is generated through recurring insurance premiums on both general and life policies, with pricing set by individual risk assessment rather than public disclosure. The company expanded its life insurance footprint by acquiring Absa Life Botswana, which has been integrated under the Hollard Life Botswana brand with continuing coverage for legacy policyholders.

Name

Hollard Insurance Botswana

Legal name

Hollard Botswana

Website

https://hollard.co.bw

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Hollard Insurance Botswana is a private general and life insurer in Botswana, offering personal, commercial, and life insurance products distributed through 23 authorized brokers and direct service channels, and operating as a subsidiary of pan-African insurer The Hollard Group.

Ownership category

akta.pro rank

Product category

Insurance Services

NAICS

Direct Life Insurance Carriers (524113), Direct Property and Casualty Insurance Carriers (524126), Direct Health and Medical Insurance Carriers (524114)

SIC

Life Insurance (6311), Fire, Marine & Casualty Insurance (6331), Insurance Carriers, Nec (6399)

akta.pro primary industry

Whole Life Insurance (FSAIABAA)

akta.pro secondary industries

Condominium (HO-6) Insurance (FSAJACAC), Level Term Life Insurance (FSAIAAAA), Basic Group Term Life (Employer-Paid) (FSAIADAA)

Keywords

• General insurance
• Life insurance
• Commercial insurance
• Funeral cover
• Savings products

Headquarters

HQ city

Gaborone

HQ country

Botswana

HQ region

Africa

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others, Technology or R&D, Infrastructure

Revenue model

1. General Insurance Premiums: Collection of insurance premiums for personal and business insurance products including vehicle, home, personal accident, and commercial coverage.
2. Life Insurance Premiums: Collection of premiums for life insurance products including funeral cover, life cover, and savings products such as Tetelo Savings Product.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels1 record

Core offering

Hollard Insurance Botswana underwrites and distributes general insurance and life assurance products across Botswana. Its general insurance line spans personal covers (vehicle, home, all-risk, personal accident, and the Ntshepe 3-in-1 bundled cover) and commercial covers (commercial assets, commercial liability, corporate, employee benefits, and specialist business insurance). Its life assurance line includes funeral cover, life cover, group risk benefits, and the Tetelo savings product, distributed mainly through 23 authorised brokers plus a self-service portal.

Product overview

Hollard Botswana offers a comprehensive insurance platform organized across two main divisions: General Insurance and Life Insurance. The General Insurance division includes Personal Insurance products (All Risk, Home with Building and Contents sub-products, Ntshepe Bundled 3-in-1, Personal Accident, and Vehicle with Comprehensive and Excess Buyback sub-products), Business Insurance (Commercial Assets, Commercial Liability, Corporate, Employee Benefits, and Specialist Business Insurance covering Engineering, Marine, Construction Bonds, and Business Travel), and Employee Benefits (Group Personal Accident, Hollard Health, and Worker's Compensation). The Life Insurance division covers Funeral Cover (Karabo, Monametsi, and Motshidisi plans), Life Cover (Lerako and Mpepu Bond), Group Risk Benefits, and the Tetelo Savings Product. The company operates through a network of authorized brokers and offers digital self-service portal access for existing policyholders.

Differentiator

Problem solved

Functional benefit

Brands

• Karabo Funeral Plan: Funeral cover plan
• Monametsi Funeral Plan
• Motshidisi Funeral Plan
• Lerako Life Cover
• Mpepu Bond Cover
• Tetelo Savings Product
• Ntshepe Bundled Insurance

Products and services

• All Risk Insurance Insurance coverage for portable valuables and personal items against loss, theft, or damage, sold to individual consumers in Botswana.
• Home Insurance Comprehensive coverage for residential properties including buildings and contents against damage, theft, and related risks, targeting homeowners in Botswana.
• Building Insurance Standalone coverage for the physical structure of an insured home against burglary, theft, and damage.
• House Contents Insurance Protection for household belongings and personal possessions within the insured home.
• Ntshepe Bundled Insurance A 3-in-1 bundled solution combining cyber insurance, home insurance, and personal cover in a single policy for individual consumers.
• Personal Accident Coverage providing financial protection for the policyholder and family in the event of an accident, for individual consumers.
• Vehicle Insurance Comprehensive motor vehicle coverage including protection against accidents, theft, and third-party claims, for individual vehicle owners.
• Comprehensive Car Insurance Full coverage motor insurance protecting against accident damage, theft, and related losses for individual vehicles.
• Commercial Assets Insurance Business insurance covering commercial properties, equipment, and assets against various risks, targeting Botswana businesses.
• Building and Related Risk Insurance

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Absa Life Botswanamajor acquisitionOthersHollard Botswana acquired Absa Life Botswana, which is now integrated as Hollard Life Botswana. Existing Absa Life policyholders continue to be covered under the same terms.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Old Mutual Botswana: Subsidiary of Old Mutual plc, offering life assurance, investments, and general insurance in Botswana. Directly competes across life, funeral, and short-term insurance product lines.
• Botswana Insurance Holdings (BIHL): Largest listed insurance group in Botswana offering both life and general insurance products. Direct competitor in the same market with overlapping product suite including life cover, funeral policies, and short-term insurance.
• Liberty Life Botswana: Subsidiary of Liberty Holdings, offering life insurance, investments, and employee benefits in Botswana. Direct competitor in life cover and group risk benefits segments.
• Hollard Insurance South Africa: The flagship operating entity of parent Hollard Group, offering the same multi-line personal, commercial, and life insurance products. Sister subsidiary that shares brand, capital, and operational best practices.
• Hollard Insurance Zambia: Zambian sister subsidiary of Hollard Group, offering parallel personal and commercial insurance products. Comparable regional operating model within the same group.
• Hollard Insurance Namibia: Namibian subsidiary of Hollard Group, providing comparable personal lines, commercial, and life insurance products. Direct comparator for cross-border performance benchmarking.
• Sanlam Botswana: Part of the Sanlam Group, providing life insurance, investments, and general insurance in Botswana. Direct competitor across personal lines, life cover, and corporate insurance.

Emerging players

• Momentum Metropolitan Botswana: Operations of Momentum Metropolitan in Botswana, offering life insurance and investment products. Comparable in scale and product focus, with growing presence in the local market.

Regional players

• Nico Insurance: Insurance group with operations across southern Africa, including Botswana. Provides general and life insurance products and serves as a regional competitor with similar African-market positioning.

Others

• AON Botswana: Globally significant insurance brokerage that is one of Hollard Botswana's key distribution partners. Functions as both a peer in the broader insurance value chain and a channel relationship relevant to Hollard.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/hollard-insurance-botswana

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hollard Insurance Botswana