VisionWest Home Healthcare

What VisionWest Home Healthcare does

VisionWest Home Healthcare is the home-care service division of Visionwest Community Trust, a not-for-profit charitable trust founded in 1993 and headquartered in Auckland, Aotearoa New Zealand. The division delivers in-home support across eight core service lines — In-home Aged Care, Disability Support, Injury & Rehabilitation Support, ACC Nursing Services, Chronic Health Support, Individualised Funding, Personal Care & Home Help, and Respite Care — through a workforce of more than 1,200 qualified Support Workers overseen by Care Managers and Registered Nurses. According to the organisation's own metrics, it has delivered 1,352,413 hours of support to 6,454 people, including 340 disability clients, 410 injury-recovery clients and 249 Individualised Funding clients.

The business model is anchored in government-funded recurring contracts covering ACC, aged care, disability support and Individualised Funding administered on behalf of DHBs and NASC agencies, supplemented by a private-pay stream for clients who self-fund or top up funded packages. VisionWest operates across a wide North Island footprint spanning North & West Auckland, Waikato, Coromandel, Bay of Plenty, Rotorua/Taupō, Northland, Gisborne and Taranaki. Go-to-market is community-led, driven by health-professional referrals (GPs, NAS), retirement village partnerships, word-of-mouth, an active Facebook presence, and an enquiry-based website funnel — not a digital-led or sales-led motion.

The parent trust also runs an integrated portfolio of whānau services including community housing, food support, counselling, financial mentoring, youth development, early childhood care and chaplaincy, which provides cross-referral advantages and is described as one of Aotearoa New Zealand's largest not-for-profit community-based charitable trusts. No proprietary technology platform, AI/ML capabilities, or external venture or private equity ownership are disclosed; the organisation is governed as an independent charitable trust led by CEO Lisa Woolley (Tumu Whakarae). The most recent strategic action of note is the June 2025 acquisition of Iosis, a faith-based community organisation formed from Baptist mission initiatives dating to the 1890s.

Name

VisionWest Home Healthcare

Legal name

Visionwest Community Trust

Website

https://homecare.org.nz

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

VisionWest Home Healthcare is the home-care division of Visionwest Community Trust, a New Zealand not-for-profit delivering in-home aged care, disability support, ACC nursing and rehabilitation services to over 6,000 people across the North Island via a 1,200+ support worker workforce, funded primarily through government contracts.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Personal Care / Non-Medical Home Care (Private Duty) (HLAFAEAB)

akta.pro secondary industries

Respite Care for Adults with Disabilities / Special Needs (HSABAGAI), Skilled Home Health (Medicare-Certified) Agencies (HLAFAEAA), Private Duty 24/7 Nursing (RN/LPN) In-Home Care (HSABAHAJ)

Keywords

• Home healthcare services
• Aged care support
• Disability support services
• In-home nursing care
• Respite care services

Headquarters

HQ city

Auckland (North & West)

HQ country

New Zealand

HQ region

Oceania

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Government-funded home care contracts: Revenue is primarily derived from government-funded contracts covering aged care, disability support, and ACC-funded home care services. These are recurring, contracted revenue streams tied to client needs assessments and funding allocations from national and local government agencies in New Zealand.
2. Individualised Funding: Clients with individualised funding receive a budget allocation and have choice and control over their support services. Visionwest administers and delivers services under this model, with revenue flowing from the funder (typically a DHB or NASC) based on client-agreed support plans.
3. Private / out-of-pocket payments: Private home care services are available to clients who do not qualify for funded support or who choose to top up their funded package with additional services. This represents a direct-pay revenue stream.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

VisionWest Home Healthcare delivers in-home personal care, disability support, aged care, injury rehabilitation, ACC-funded nursing, chronic health support, respite care, and individualised funding administration across the North Island of Aotearoa New Zealand. Services are provided through a workforce of 1,200+ qualified Support Workers overseen by Care Managers and Registered Nurses, reaching 6,454 people with 1,352,413 hours of support delivered.

Product overview

VisionWest Home Healthcare is a not-for-profit community-based home healthcare service provider offering a coordinated portfolio of in-home care and support services across New Zealand. The portfolio consists of eight core service lines (In-home Aged Care, Disability Support, Injury & Rehabilitation Support, ACC Nursing Services, Chronic Health Support, Individualised Funding, Personal Care & Home Help, and Respite Care) complemented by three funding pathway options (Funded Home Care, Private Home Care, and ACC Funded Home Care). Services are delivered through a network of over 1,200 qualified Support Workers, with oversight from Care Managers and Registered Nurses. The organization operates primarily in North & West Auckland, Waikato, Bay of Plenty, Rotorua, and Taupō regions.

Differentiator

Problem solved

Functional benefit

Products and services

• In-home Aged Care Enables older adults with age-related health needs to remain independent and receive care in their own homes, providing comfort and familiarity through personalised daily living assistance.
• Disability Support Provides tailored support for children and adults living with a disability, enabling them to live their life with the support they choose and participate fully in their communities.
• Injury & Rehabilitation Support Supports people recovering from injury comfortably at home, aiding their rehabilitation process and helping them regain independence.
• ACC Nursing Services ACC-funded nursing services for people recovering from injury who cannot easily visit their GP, providing wound care, post-surgical support, medication oversight, IV therapies, and compression therapy.
• Chronic Health Support Maintains independence for individuals managing long-term chronic conditions through ongoing home healthcare support, including health monitoring, medication management, and chronic disease self-management assistance.
• Individualised Funding Flexible support service where clients have choice and control over their care, fitting support to their life circumstances; available in Northland, Auckland, Waikato, Coromandel, Bay of Plenty, Rotorua, Taupō, Gisborne and Taranaki.
• Personal Care Provides respectful assistance with daily personal needs including personal care and medication oversight to help clients maintain dignity at home.
• Home Help Assistance with household tasks to help clients maintain a safe and comfortable home environment.
• Respite Care Planned support services that allow family or whānau caregivers to rest, recharge, and continue caring for their loved ones with trustworthy temporary替代 care arrangements.
• Funded Home Care Government-funded home care services for eligible individuals, delivered through aged care, disability support, and other public funding pathways.
• Private Home Care Privately funded home care services for individuals who do not qualify for government support or who choose to self-fund their care package.
• ACC Funded Home Care ACC-funded home care services for individuals with accident-related support needs, including injury rehabilitation and post-accident recovery support.

Quantifiable outcome

• 1,352,413 hours of in-home support delivered to clients
• +4 more outcomes

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• IosismajorOthersIosis formally became part of the Visionwest whānau as of 30 June 2026. Formally incorporated in 2006, Iosis brought together several historic Baptist mission initiatives with roots reaching back to the 1890s. In welcoming Iosis, Visionwest received a rich taonga of Baptist experience and community work, expanding its broader community services portfolio.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/visionwesthomehealthcare
• LinkedInlinkedin.com/company/visionwest-home-healthcare
• Instagraminstagram.com/visionwestcommunitytrust

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VisionWest Home Healthcare