Hospitality Solutions
Hospitality Solutions is a privately held hotel management and development company based in Gatlinburg, Tennessee, providing third-party management, new-build development, and investment advisory services across a portfolio of 9+ branded hotel properties in the Southeast US tourism corridor.
- Company typePrivate
- Founded2004
- HeadquartersGatlinburg, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Hospitality Solutions does
Hospitality Solutions, Inc. is a privately held hotel management and development company headquartered in Gatlinburg, Tennessee, founded in 2004 by C. Logan Coykendall. The company provides third-party hotel management services, new-build hotel development, and investment advisory services to hotel property owners and investors across the Southeast United States, with operational density concentrated in the Gatlinburg/Pigeon Forge tourism corridor.
The company's portfolio spans 9+ managed properties totaling more than 800 rooms across multiple national brand families including Hilton Garden Inn, Hampton Inn, Fairfield Inn & Suites, Courtyard by Marriott, the Historic Gatlinburg Inn, and a forthcoming Embassy Suites slated for 2024. A distinguishing technical capability is LEED-certified sustainable building practices — the Hilton Garden Inn Gatlinburg was the first LEED certified hotel in Tennessee (LEED Silver, 2010) — combined with a revenue management function brought fully in-house in 2019. The firm partners with construction (D&S Builders), architectural (Trotter & Associates), financing (SmartBank), and co-development (M. Gibson Hotels) partners to execute development projects ranging from $15M to $17M in capital value.
The business operates on three revenue streams: recurring management fees from third-party hotel management contracts, development fees and ownership stakes in new-build and acquisition projects, and investment advisory services for hotel property investors. Pricing is individually negotiated B2B with property owners and is not publicly disclosed. Distribution relies on direct enterprise field sales, franchise relationships with national brands, and joint venture co-development. The company is founder-led with a leadership team of approximately 8 executives and a total headcount of approximately 25 employees, operating without disclosed institutional investment or parent company oversight.
Hospitality Solutions firmographics
Firmographics- Name
- Hospitality Solutions
- Legal name
- Hospitality Solutions, Inc.
- Website
- https://hospitalitysolutions.net
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Hospitality Solutions is a privately held hotel management and development company based in Gatlinburg, Tennessee, providing third-party management, new-build development, and investment advisory services across a portfolio of 9+ branded hotel properties in the Southeast US tourism corridor.
- Ownership category
- akta.pro rank
Hospitality Solutions industry classification
Industry- Product category
- Hotel Management Services
- NAICS
- Hotels (except Casino Hotels) and Motels (72111)
- SIC
- Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Real Estate Agents & Managers (For Others) (6531)
- akta.pro primary industry
- Hospitality (Hotels & Resorts) Asset Management (BPAJAMAE)
- akta.pro secondary industries
- Hospitality (Hotel) Property Management (BPAJAGAG), Hotel & Resort Restaurants (THAFACAH)
Keywords
Where Hospitality Solutions is headquartered
LocationHeadquarters
- HQ city
- Gatlinburg
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Hospitality Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain
Revenue model
- Hotel Management Services: Third-party hotel management contracts providing ongoing daily hotel operations management for full-service and upscale select-service properties. Revenue generated through management fees from property owners.
- Hotel Development: New build hotel development, acquisitions, and development project oversight. Generates revenue through development fees and ownership stakes in developed properties.
- Investment Solutions: Providing comprehensive solutions for hotel property investment including planning, building, managing and operating hotel properties for owners/investors.
Go-to-market motion2 records
Distribution channels3 records
Marketing channels3 records
Hospitality Solutions product offering
Product offeringCore offering
Hospitality Solutions provides third-party hotel management services for full-service and upscale select-service properties, delivering ongoing daily operations management including revenue management, sales and marketing, technology, accounting, and operational oversight. The company also pursues new build hotel development, acquisitions, and franchise development with national brands such as Hilton and Marriott. Investment solutions complete the offering, providing planning, building, management, and operations advisory for hotel property owners and investors.
Product overview
Hospitality Solutions is a hotel management and development company headquartered in Gatlinburg, Tennessee, offering a portfolio of services including hotel management, development, and investment solutions. The company manages a diverse portfolio of hotel properties across leading national brands including Hilton Garden Inn, Hampton Inn, Fairfield Inn & Suites, Courtyard by Marriott, and Historic Gatlinburg Inn. The portfolio encompasses over 800 rooms across properties in Gatlinburg and Pigeon Forge, Tennessee, with a focus on the upscale select-service and full-service hotel segments. Key differentiators include LEED-certified sustainable development and management practices.
Differentiator
Problem solved
Functional benefit
Products and services
- Hotel Management Services Comprehensive hotel management services for full-service and upscale select-service properties, covering revenue management, sales and marketing, technology, accounting, and ongoing operational efficiency to maximize property revenues and guest satisfaction scores. Sold to hotel property owners and investors under third-party management contracts.
- Hotel Development Services New build hotel development, acquisitions, and third-party development project oversight with leading national hotel brands including Hilton and Marriott. Includes franchise development, construction management, and sustainable building practices such as LEED certification. Sold to developers, investors, and franchisees pursuing new hotel construction.
- Investment Solutions Investment advisory services for hotel property owners and investors, providing comprehensive planning, building, managing, and operating solutions aimed at maximizing return on investment. Focuses on helping investors enter and operate hotel assets in the Southeast tourism market.
Quantifiable outcome
- Hotels consistently rank in top 10% of all area lodging in sales and performance
- +1 more outcomes
Companies that use Hospitality Solutions
Customer profileNamed customers5 records
Segments2 records
Ideal customer profiles2 records
Hospitality Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Hospitality Solutions partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core, supporting and minor.
- M. Gibson Hotels GroupcoreJoint venture development partner for multiple hotel projects including Courtyard by Marriott Gatlinburg (Historic Nature Trail/Airport Road, $17 million project) and Hampton Inn Historic Nature Trail. Combined hospitality experience of over 100 years.
- D&S BuilderscoreSevierville-based construction company specializing in commercial properties including numerous hotels, commercial properties and financial institutions throughout Tennessee and the Southeast. Partner on Hilton Garden Inn Gatlinburg ($15 million), Courtyard by Marriott ($17 million), and Hampton Inn Pigeon Forge projects.
- Trotter & Associates ArchitectscoreArchitectural design firm from Gatlinburg providing design services for hotel projects including Hilton Garden Inn Gatlinburg and other properties. Brings understanding of mountain motif and hospitality-specific design requirements.
- Ross FowlersupportingLEED Accredited Professional from Knoxville engaged to guide development team through LEED Certification process for Hilton Garden Inn Gatlinburg.
- Boys & Girls Club of the Smoky MountainsminorNon-profit beneficiary of the Festival of Trees event, raised $30,601.72 in 2016. Hospitality Solutions leads the annual event planning and fundraising.
Scale indicators5 records
Recent moves11 records
Expansion highlights5 records
Hospitality Solutions competitors and assessment
Company assessmentDirect peers
- Pyramid Hotel Group: Hotel management and development company operating branded properties across the U.S. under Hilton, Marriott, Hyatt, and IHG flags. Closely aligned model of management contracts, ownership, and development — directly comparable in scale and service mix.
- Concord Hospitality Enterprises: Hotel development, ownership, and third-party management company operating branded Marriott, Hilton, Hyatt, and IHG properties. Direct peer in combining development/ownership with management services for institutional investors.
- White Lodging Services: Third-party hotel management, development, and investment company operating branded full-service and select-service hotels. Highly comparable in business model — asset-light management contracts and co-developed ownership stakes across major flags.
- Driftwood Hospitality: Hotel management, investment, and development firm with a portfolio of branded full-service and select-service hotels. Comparable mix of management contracts and ownership positions across Hilton, Marriott, and IHG systems.
- Hospitality Ventures Management Group (HVMG): Hotel management and investment company focused on institutional and private owners. Directly comparable as a third-party manager of branded and independent full-service and select-service hotels with an ownership and development angle.
- Crescent Hotels & Resorts: Hotel management and investment firm operating branded and independent hotels nationwide. Similar third-party management franchise with development and ownership elements — directly comparable GTM and customer base (hotel owners/investors).
- Highgate Hotels: Hotel management, investment, and development firm operating across luxury, full-service, and select-service segments. Comparable business model of managed and owned hotels under major brands, with geographic diversification across the U.S.
Broad incumbents
- Hilton Worldwide: Major hotel brand parent and franchisor for several Hospitality Solutions properties (Hilton Garden Inn, Hampton Inn, Embassy Suites). Provides the franchise platform, distribution, and loyalty infrastructure underlying the company's operations.
- Aimbridge Hospitality: Largest third-party hotel management company in North America. Operates similar third-party management contracts across all major brands; broader incumbent operating at significantly greater scale but sharing the same core management-fee business model.
- Marriott International: Major hotel brand parent and franchisor for Fairfield Inn & Suites and Courtyard by Marriott properties in the Hospitality Solutions portfolio. Provides the brand standards, booking, and loyalty systems the company depends on.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Hospitality Solutions social profiles
Digital presenceHospitality Solutions compliance and trust
Trust signalCompliance1 record
Hospitality Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hospitality Solutions leadership team
Management profileNumber of profiles
Profiles8 records
Hospitality Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hospitality Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hospitality Solutions
What does Hospitality Solutions do?
Hospitality Solutions provides third-party hotel management services for full-service and upscale select-service properties, delivering ongoing daily operations management including revenue management, sales and marketing, technology, accounting, and operational oversight. The company also pursues new build hotel development, acquisitions, and franchise development with national brands such as Hilton and Marriott. Investment solutions complete the offering, providing planning, building, management, and operations advisory for hotel property owners and investors.
Is Hospitality Solutions a public or private company?
Hospitality Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Hospitality Solutions founded?
Hospitality Solutions was founded in 2004. It employs 11 to 50 people.
Where is Hospitality Solutions based?
Hospitality Solutions is headquartered in Gatlinburg, United States, in the North America region.
How does Hospitality Solutions make money?
Three revenue lines are on record. Hotel Management Services are the primary driver. The others are hotel Development and investment Solutions.
Who are Hospitality Solutions's main competitors?
Direct peers on record are Pyramid Hotel Group, Concord Hospitality Enterprises, White Lodging Services, Driftwood Hospitality, Hospitality Ventures Management Group (HVMG), Crescent Hotels & Resorts and Highgate Hotels. Broad incumbents are Hilton Worldwide, Aimbridge Hospitality and Marriott International.
Does Hospitality Solutions have an API?
No public API is recorded for Hospitality Solutions.
What industry is Hospitality Solutions in?
Hospitality Solutions's product category is Hotel Management Services. Its primary akta.pro industry code is BPAJAMAE, Hospitality (Hotels & Resorts) Asset Management, with a secondary code of BPAJAGAG, Hospitality (Hotel) Property Management. Its NAICS code is 72111 and its SIC code is 7011.