Hospital Santa Clotilde

What Hospital Santa Clotilde does

Hospital Santa Clotilde is a non-profit, concertado (contracted) hospital located in Santander, Cantabria, Spain, founded in 1940 and operated by the Orden Hospitalaria de San Juan de Dios under the San Juan de Dios Spain Province. The hospital functions as a contracted provider to the Servicio Cántabro de Salud (SCS), delivering surgical interventions, geriatric medium- and long-stay care, palliative care, brain injury rehabilitation, and a range of medical specialties (allergology, cardiology, ophthalmology, urology, traumatology, internal medicine, rehabilitation, and otolaryngology). It also serves private patients and those covered by insurance partners including Asisa, Adeslas, Divina Seguros, HNA, and Cigna, plus traffic accident victims and Footballers' Mutual Society members through dedicated units. Notable clinical offerings include an innovative micro-ultrasound imaging system for prostate diagnosis (featured on La Sexta's '¿Qué me pasa doctor?'), the Equipo de Atención Psicosocial (EAPS) psychosocial care team partnered with Fundación la Caixa, and humanization projects such as 'Recetas de Vida' and ProArt for patients with advanced diseases.

The hospital operates a 365-day Emergency Service (8 AM-10 PM), an external consultations practice with online booking via Tuotempo, and an Allergology Unit handling 400+ first consultations annually and a Speech Therapy Unit treating ~130 patients/year for neurological communication and swallowing disorders. Patient experience is measured continuously, yielding an NPS of 78 after the first year of measurement, and 401 inpatients were accompanied by the volunteer network during 2025. Technology adoption is limited to conventional clinical systems plus the Tuotempo appointment platform; there is no disclosed AI/ML capability.

Revenue derives from three streams: the public healthcare contract with SCS (the largest, covering 3,000+ surgical interventions in 2023), private and insurance billing across five named insurance carriers plus direct-pay patients, and donations/social works. Distribution is single-site (Santander) within the Cantabria region, with the Government of Cantabria designating the hospital a 'strategic and preferential ally' and working toward a 'singular relationship' for greater contractual stability.

Name

Hospital Santa Clotilde

Legal name

Hospital Santa Clotilde

Website

https://hospitalsantaclotilde.es

Company type

Private

Founded year

1940

Operating status

Operating

Headcount range

11–50 employees

Short description

Hospital Santa Clotilde is a non-profit, concertado hospital in Santander, Spain, operated by the San Juan de Dios order since 1940, providing geriatric, surgical, palliative, and brain injury care under contract with the regional public health service and to private/insured patients.

Ownership category

akta.pro rank

Product category

Hospital Healthcare Services

NAICS

General Medical and Surgical Hospitals (622110)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)

akta.pro primary industry

Private/For-Profit Hospital Systems (HLAFAAAF)

Keywords

• Hospital healthcare services
• Geriatric medical care
• Palliative care services
• Rehabilitation services
• Surgical hospital services

Headquarters

HQ city

Santander

HQ country

Spain

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Public Healthcare Contract (Concierto): Hospital concertado with Servicio Cántabro de Salud (SCS) providing contracted healthcare services to public patients, including surgical interventions, geriatric care, palliative care, and brain injury treatment. The Government of Cantabria considers the hospital a strategic and preferential ally in the public healthcare system.
2. Private Patients and Insurance: Direct revenue from private patients and those covered by insurance providers including Asisa, Adeslas, Divina Seguros, HNA, Cigna, and traffic accident patients. The hospital provides consultations, diagnostics, and treatments to these patient segments.
3. Social Solidarity and Donations: Social work programs including voluntary work, donations, and social works that finance various charitable activities. The hospital maintains an Area of Solidarity that recognizes benefactors and manages charitable programs.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Hospital Santa Clotilde is a private non-profit hospital in Santander, Spain, operated by the San Juan de Dios religious order. It delivers comprehensive inpatient and outpatient care including surgery, geriatric medium- and long-stay care, palliative care, brain injury rehabilitation, emergency services, and multiple medical specialties. The hospital operates as a contracted (concertado) provider with the Servicio Cántabro de Salud (SCS) while also serving private patients and those covered by insurance providers.

Product overview

Hospital Santa Clotilde is a healthcare facility belonging to the San Juan de Dios (Hermanos de San Juan de Dios) religious order, operating as a contracted hospital with the Servicio Cántabro de Salud (SCS). The institution offers a comprehensive range of hospital services (Servicios) including clinical analysis, pathology, patient care, psychosocial care, surgery, palliative care, brain injury treatment, physiotherapy, functional recovery, speech therapy, radiodiagnostics, spiritual assistance, occupational therapy, social work, and pain management. The hospital provides medical specialties (Especialidades) such as anesthesiology, general surgery, plastic surgery, geriatrics, sports medicine, internal medicine, rehabilitation, otolaryngology, ophthalmology, radiology, traumatology/orthopedics, urology, and allergology. Core services include 24/7 emergency care (Urgencias), a Traffic Accident Unit, external consultations with online appointment booking via Tuotempo, and specialized units for cardiology, allergology, palliative care, speech therapy, and rehabilitation including neuropsychology. The hospital focuses on geriatric care (medium and long stay), neurological rehabilitation, and palliative care services, functioning as a strategic partner to the public healthcare system in Cantabria.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospital Services (Servicios) Comprehensive inpatient hospital services spanning clinical analysis, pathology, surgery, palliative care, brain injury treatment, physiotherapy, functional recovery, speech therapy, radiodiagnostics, occupational therapy, social work, and a dedicated pain management unit for patients across Cantabria.
• Medical Specialties (Especialidades) Specialist medical services including anesthesiology, general surgery, plastic surgery, geriatrics, sports medicine, internal medicine, rehabilitation, otolaryngology, ophthalmology, radiology, traumatology and orthopedics, urology, and allergology.
• Emergency Service (Urgencias) Emergency department operating 365 days per year from 8 AM to 10 PM, serving private patients and those covered by major insurance providers as well as traffic accident victims and Footballers' Mutual Society members.
• Traffic Accident Unit (Unidad de Tráfico) Specialized unit providing comprehensive treatment and care coordination for traffic accident victims, with insurance company coordination.
• External Consultations (Consultas Externas) Outpatient specialist consultation services with online appointment booking via the Tuotempo platform for scheduled visits.
• Cardiology Service New cardiology service providing comprehensive cardiac care including non-invasive diagnostic tests and treatment for patients with heart conditions, directed by Dr. Pilar Ortiz Oficialdegui and Dr. Cristina Ruisánchez Villar.
• Allergology Unit (Unidad de Alergología) Allergology service led by Dr. Adolfo Vélez Ruiz de Lobera, treating over 400 first consultations annually for adult and pediatric patients.
• Palliative Care (Cuidados Paliativos) Specialized palliative care services for patients with advanced and complex diseases, featuring the EAPS (Equipo de Atención Psicosocial) team for psychosocial support.
• Speech Therapy Unit (Unidad de Logopedia) Speech therapy service staffed by two specialists attending approximately 130 patients annually for communication and swallowing rehabilitation following neurological damage.
• Rehabilitation Service Comprehensive rehabilitation services including physiotherapy, occupational therapy, and neuropsychology for patients with neurological and cognitive recovery needs.

Quantifiable outcome

• NPS average of 78 after first year of continuous patient experience measurement
• +4 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Six partnerships are on record, tiered minor and core.

• Universidad Europea del AtlánticominorStrategic or Co-development Partner · 20 March 2026Initial meeting between Hospital Santa Clotilde's Direction Committee and the university, led by Rector Rubén Calderón and Vice-Rector of Research Dr. Juan Luis Martín, aimed at strengthening ties and developing collaboration between the two institutions.
• Gobierno de Cantabria (Government of Cantabria)coreStrategic or Co-development Partner · 8 September 2023The Government of Cantabria considers Hospital Santa Clotilde a 'strategic and preferential ally' in the public healthcare system. The collaboration includes surgical interventions (3,000+ in 2023), geriatric care, palliative care, and brain injury treatment. The government is working on establishing a 'singular relationship' with greater stability for collaboration. President María José Sáenz de Buruaga and Health Minister César Pascual have both emphasized the importance of this partnership.
• ICASS (Instituto Cántabro de Servicios Sociales)coreStrategic or Co-development Partner · 6 September 2021Collaboration agreement for psychosocial care of people with advanced diseases. The agreement, signed by Employment and Social Policies Minister Ana Belén Álvarez and Hospital Director Vicente Fernández, aims to improve comprehensive care at the Centro de Atención a la Dependencia de Santander (CAD).
• Fundación la CaixacoreStrategic or Co-development PartnerPartnership through the EAPS (Equipo de Atención Psicosocial) program for comprehensive care of patients with advanced diseases. The Foundation's Director General Antoni Vila visited to learn about the ProArt project for humanization of palliative care through art. Rosa Fombellida, coordinator of EAPS, was appointed coordinator of the Northeast Territorial Commission of the Foundation's program.
• AECC (Asociación Española Contra el Cáncer)minorStrategic or Co-development PartnerMeeting between AECC Cantabria Manager Ignacio Quijano and representative Pilar de la Puente with Hospital Director Medical Eduardo Rojo, Medical Area Head María Cinta Almenara, and Volunteer Coordinator Rosa Fombellida to discuss collaboration.
• Various Insurance Providers (Asisa, Adeslas, Divina Seguros, HNA, Cigna)coreChannel Partner/ Reseller/ DistributorInsurance provider partnerships for patient healthcare coverage. The hospital also serves patients from traffic accidents and the Mutualidad de Futizadores. These partnerships enable the hospital to serve private and insured patient segments alongside public healthcare.

Scale indicators7 records

Recent moves7 records

Expansion highlights3 records

Direct peers

• Hospital San Juan de Dios Santurtzi: Sister hospital within the same San Juan de Dios Spain Province network. Operates a comparable concertado model with the Basque public system, offering geriatrics, palliative care, and rehabilitation — the closest functional peer to Hospital Santa Clotilde.
• Hospital San Juan de Dios León: San Juan de Dios network hospital providing general medical, geriatric, and rehabilitation services on a concertado basis. Comparable in scale, services, and religious-order governance.
• Hospital Mompía: Private concertado hospital also operating in Cantabria with multi-specialty services under agreement with the SCS. Most direct head-to-head competitor to HSC within the same regional market.
• Hospital San Juan de Dios Zaragoza: Another San Juan de Dios concertado hospital in Spain with a similar multi-specialty, humanized-care profile. Comparable in mission, governance structure, and reliance on a regional public healthcare contract.

Broad incumbents

• Hospital Universitario Marqués de Valdecilla: The Cantabria public tertiary reference hospital. Sets the benchmark for case acuity, training, and complex procedures in the same regional catchment as HSC.
• Hospitales San Roque: Spanish private hospital group offering multi-specialty care across regions. Useful comparable for private/multi-payer hospital operating dynamics similar to HSC's insurance and concertado mix.
• Vithas: National private hospital group with multiple sites across Spain. Provides a benchmark for private multi-specialty operating models and insurance-network positioning relevant to HSC's private-pay growth.

Regional players

• Hospital Quirónsalud Santander: Private acute-care hospital in Santander operated by Quirónsalud. Competes with HSC for insured and private-pay patients across multiple specialties in the same city.
• Hospital de Laredo: Smaller public hospital in Cantabria serving part of the same regional population. Relevant comparable for sizing and service-mix analysis in the Cantabria market.
• Hospital Sierrallana: Public hospital in Cantabria within the same SCS network. Competes with HSC for regional referrals in general medicine, geriatrics, and rehabilitation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/HSantaClotilde
• YouTubeyoutube.com/channel/UCmNaYtt2f834RrSbcqbw8fg
• Facebookfacebook.com/HospitalSantaClotilde
• Instagraminstagram.com/hospitalsantaclotilde
• LinkedInlinkedin.com/company/hospitalsantaclotilde

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hospital Santa Clotilde