Hostellerie des Châteaux & Spa

What Hostellerie des Châteaux & Spa does

Hostellerie des Châteaux & Spa is a four-star family-owned hotel and spa resort in Ottrott, Alsace (Grand Est, France), operated as a Société par actions simplifiée (SAS) under President Sabine Schaetzel since its 1971 founding. The property spans 64 rooms and suites — including exclusive categories with private jacuzzi, sauna, or hammam — alongside a 2500m² wellness complex containing three indoor and outdoor pools, ten saunas and hammams, two jacuzzis, rest rooms, and the four-stage private sensory experience 'L'Évasion Bien-être' (Apesanteur, Pluie, Oscillation, Plantes). The gastronomic Restaurant Le Gastronomique is led by Chef Ernest Schaetzel, and the property also hosts corporate seminars, weddings, and private events for 10–100 guests.

Revenue is generated across five streams: lodging, spa services (both hotel-guest and external day-spa access from €85), gastronomic F&B, events/seminars, and packaged gift boxes sold through dedicated storefronts on secretbox.fr and diadabox.fr. Public pricing begins at €185 for the 'Pur Plaisir' romantic one-night package and extends to €340 for multi-night discounts up to –35%. Distribution is predominantly direct via the multilingual (FR/EN/DE) own website with a best-rate guarantee; the Hideaways Hotels association supplements international marketing reach without reliance on third-party OTAs. Ancillary revenue is supported by on-site EV charging, secure underground parking (€15/night), and a private residence located 100m from the main hotel.

The technology footprint is conventional hospitality PMS with online booking; no AI, proprietary platform, or API surface is disclosed. Marketing centers on the hotel's own e-commerce site, Instagram (@LesChateauxSpa) for top-of-funnel visual engagement, direct email/newsletter, and the gift-box platforms for mid-funnel conversion. The 35-person operation is concentrated in a single Grand-Est location 30 minutes from Strasbourg and 40 minutes from Colmar, with no subsidiaries, external investors, or parent-company affiliations identified.

Name

Hostellerie des Châteaux & Spa

Legal name

Hostellerie des Châteaux

Website

https://hostellerie-chateaux.fr

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Hostellerie des Châteaux & Spa is a family-owned four-star hotel and 2500m² spa resort in Ottrott, Alsace, operating 64 rooms, a gastronomic restaurant, day-spa packages and event facilities for leisure couples, wellness visitors and corporate seminars.

Ownership category

akta.pro rank

Product category

Luxury Hotel & Spa

NAICS

Hotels (except Casino Hotels) and Motels (72111), Accommodation (721)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Luxury Wellness & Spa Resorts (THAGACAG)

akta.pro secondary industries

Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD), Resort Convention Hotels (THAGALAC)

Keywords

• Luxury hotel accommodation
• Spa wellness services
• Fine dining restaurant
• Corporate event venues
• Romantic getaway packages

Headquarters

HQ city

Ottrott

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain, Others

Revenue model

1. Hotel Accommodation: Revenue from 64 rooms and suites including luxury options with private jacuzzi, sauna, or hammam
2. Spa Services: Day spa packages, private spa experiences, massages and treatments for both hotel guests and external visitors
3. Restaurant Le Gastronomique: Gastronomic dining under Chef Ernest Schaetzel, serving both hotel guests and external visitors
4. Events & Seminars: Corporate seminars, receptions, weddings, and private events with meeting rooms and banquet facilities
5. Gift Boxes & Packages: Gift vouchers and packaged experiences for hotel, spa, and restaurant services sold through proprietary platforms

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Hostellerie des Châteaux & Spa operates a 4-star hotel and spa resort in Ottrott, Alsace, offering 64 rooms and suites, a 2,500 m² spa complex with pools, saunas, hammams and jacuzzis, gastronomic dining under Chef Ernest Schaetzel, and seminar and event facilities. It sells overnight stays, day spa packages, private sensory spa experiences, restaurant meals, gift boxes and corporate/private event services to both resident guests and external visitors.

Product overview

Hostellerie des Châteaux & Spa is a 4-star luxury hotel and spa resort in Ottrott, Alsace, operated by the Schaetzel family (Sabine & Ernest Schaetzel, with Aurélie, Guillaume & Alina). The property offers 64 rooms and suites across multiple categories, a 2500 m² spa with pools, jacuzzis, saunas, and treatment rooms, a gastronomic restaurant led by Chef Ernest Schaetzel, and comprehensive seminar/event facilities. The product portfolio centers on the core hotel-spa experience with add-on modules including Day Spa packages for external visitors, private L'Évasion Bien-être sensory experiences, gift boxes for hotel/restaurant/spa, and corporate event services.

Differentiator

Problem solved

Functional benefit

Products and services

• Hostellerie des Châteaux & Spa (Hotel Accommodation) 4-star hotel accommodation with 64 rooms and suites including Classic, Charme, Romantique, Pure Alsace Suite, Suite & Spa, Bien-Être Suite & Spa, Panoramic Suite & Spa, Suite Deluxe & Spa and Sky Suite & Spa, some with private jacuzzi, sauna or hammam. Targets couples, leisure travelers and corporate guests.
• Spa des Châteaux A 2,500 m² spa facility featuring 3 indoor and outdoor pools, 2 jacuzzis, 10 saunas and hammams, rest rooms and various massage and beauty treatments, available to hotel guests and external visitors.
• Restaurant Le Gastronomique Fine dining restaurant led by Chef Ernest Schaetzel, offering refined French cuisine to hotel guests and external visitors.
• Day Spa Packages Spa access packages for external visitors combining pool, jacuzzi and sauna access with meals, ranging from Morning Spa & Lunch (from €85) to Brunch & Spa (from €125) and Dinner & Spa (from €140).
• Massage & Treatments Professional spa treatments including holistic massages, facials using natural and Sothys cosmetic products, and signature treatments such as 'Soin Signature Vigne & Forêt'.
• L'Évasion Bien-être A 90-minute private sensory spa experience offering four sequential journeys: L'Apesanteur (levitation sensation), La Pluie (tropical rain), L'Oscillation (sound, light, and vibration relaxation), and Les Plantes (olfactory and gustatory plant experience).
• Gift Boxes (Coffrets Cadeaux) Gift packages available for hotel stays (from €490), restaurant dining, and spa experiences (from €85), sold online via secretbox.fr and diadabox.fr platforms with home delivery or e-voucher.
• Seminars & Private Events Corporate and private event services including meeting rooms with WiFi, study days, seminars (residential and semi-residential), banquets, cocktail receptions, and wedding celebrations for 10-100 guests.

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Hideaways HotelscoreStrategic or Co-development PartnerMember of Hideaways Hotels collection, an international association of luxury hotels providing marketing exposure and reservation network.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Le Jardin des Plumes: Boutique hotel and spa in Giverny, Normandy with Michelin-starred gastronomy; comparable as an independent luxury property pairing romantic getaway positioning, wellness offerings, and chef-driven cuisine.
• Villa Florentine: Relais & Châteaux luxury hotel with spa in Lyon; comparable as an independently-branded French luxury property combining wellness amenities, gastronomy, and romantic positioning at the upper tier of regional France.
• Hostellerie La Cheneaudière: Luxury hotel and spa in Colroy-la-Roche, Alsace with extensive wellness facilities and gastronomic restaurant; directly comparable as a regional Alsace competitor offering hotel + spa + fine dining in similar scale and category.
• Le Domaine des Hauts de Loire: Relais & Châteaux member in Onzain, Loire Valley offering luxury hotel and spa experience; comparable as an independent 4-star+ French countryside property with wellness amenities and gastronomic dining.
• Les Prés d'Eugénie - Maison Guérard: Luxury château hotel and destination spa in Eugénie-les-Bains, France; comparable as an independently-operated luxury wellness hotel combining gastronomy, large spa facilities, and romantic getaway positioning in a rural French setting.
• Château de l'Ill: 4-star hotel and restaurant in Alsace near Colmar; directly comparable as a regional Alsace luxury hotel with restaurant, spa services, and event facilities targeting similar romantic and leisure traveler segments.

Broad incumbents

• Brenners Park-Hotel & Spa: Five-star historic spa hotel in Baden-Baden within the Oetker Collection; comparable as a larger luxury destination spa hotel setting the upper benchmark for European spa-resort scale and amenity depth.
• Relais & Châteaux: Global collection of 580+ luxury hotels and restaurants; comparable as the dominant independent luxury hospitality collection representing the competitive and aspirational benchmark for member properties like Hostellerie des Châteaux.
• Hideaways Hotels: International luxury hotel collection of which Hostellerie des Châteaux is already a member; comparable as the umbrella organization setting standards and providing distribution for boutique luxury hotel peers.

Regional players

• Les Violettes Hôtel & Spa: 4-star hotel and spa in Jungholtz, Alsace; comparable as a regional Alsatian competitor offering wellness and hotel services to similar Grand Est leisure and wellness traveler segments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/leschateauxspa
• LinkedInlinkedin.com/company/hostellerie-chateaux

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hostellerie des Châteaux & Spa