Hostería Durán

What Hostería Durán does

Hostería Durán is a privately held thermal resort and boutique hotel operated by BALNEARIOS DURAN S.A. in Cuenca, Ecuador. The property sits at the foot of Loma de los Hervideros on Av. Ricardo Durán S/N, Sector Baños, approximately 15–20 minutes from Cuenca's historic center, and is built around natural thermal springs that emerge from a volcanic zone at temperatures exceeding 75°C, with mineral content the company cites as including iron, fluorine, bromine, boron, iodine, sodium, chromium, silicon carbonate, and phosphorus. The asset is housed in historic Spanish colonial architecture and integrates four thermal pools, Turkish baths, contrast thermal pools, and a self-service mud treatment area.

The revenue model spans multiple streams: accommodation across six room categories (Individual from $65/night, Double from $98, Triple from $130, Matrimonial from $100, Junior Suite from $130, Master Suite from $160), Restaurante El Tucumán (French and contemporary cuisine with a $20.50 daily menu and Saturday/Sunday gourmet buffet), Spa Novaqua (massages, facials, body treatments with a 25% guest discount), six event halls ranging from 10- to 250-person capacity (Salón Amancay at $244/hour additional, Salón Sigsales at $150/hour), a $80/month recurring thermal membership, day-use packages, and combined thermal + dining packages via cafeteria La Vertiente. Distribution is direct-first: website booking, WhatsApp, three named sales advisors (with 9 to 32 years of sector experience), dedicated travel agency and corporate portals, and on-site walk-in sales.

The customer base is horizontally segmented across individual travelers and families (primary), corporate/event clients, travel agencies serving domestic and international tourists, and local Cuenca residents via the monthly membership. No revenue figures, headcount, ownership structure, or founding date are disclosed; the company presents as a stable, single-property operator with diversified revenue streams rather than a scaling enterprise.

Name

Hostería Durán

Legal name

BALNEARIOS DURAN S.A.

Website

https://hosteriaduran.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Hostería Durán is a privately held thermal resort and boutique hotel in Cuenca, Ecuador, operated by BALNEARIOS DURAN S.A. It offers accommodations, natural hot-spring pools, Spa Novaqua treatments, six event halls, Restaurante El Tucumán, and a monthly thermal membership program.

Ownership category

akta.pro rank

Product category

Hospitality Services

NAICS

Hotels (except Casino Hotels) and Motels (72111), Full-Service Restaurants (722511)

SIC

Hotels & Motels (7011), Retail-Eating & Drinking Places (5810)

akta.pro primary industry

Resort Convention Hotels (THAGALAC)

akta.pro secondary industries

Hotel & Resort Restaurants (THAFACAH), Hotel & Resort Convention Venues (Convention Hotels) (THAHAAAC)

Keywords

• Hospitality services
• Hotel accommodation
• Thermal resort
• Event hosting
• Food and beverage

Headquarters

HQ city

Cuenca

HQ country

Ecuador

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Accommodation Services: Room rentals across six room categories (Individual, Double, Triple, Matrimonial, Junior Suite, Master Suite) generating revenue per night with check-in at 15:00 and check-out at 12:00. Rates include access to thermal areas, breakfast, and sports courts.
2. Room Rates: Individual: $65.00, Double: $98.00, Triple: $130.00, Matrimonial: $100.00, Master Suite: $160.00, Junior Suite: $130.00. All rates are 'from' prices subject to seasonality.
3. Restaurant El Tucumán: Gourmet French and contemporary cuisine restaurant offering à la carte menu, daily menu at $20.50 per person, and buffet gourmet on weekends (Saturday lunch/dinner and Sunday lunch) featuring unlimited national liquors and soft drinks.
4. Spa Novaqua Services: Thermal pools, Turkish baths, contrast thermal pools, and cabin services (massages, facials, body treatments). Guests receive 25% discount on selected services. Cabin services require advance reservation minimum three days ahead.
5. Thermal Membership: $80.00 monthly membership providing unlimited access to four thermal areas for 30 days from purchase date. Target market is local residents and frequent visitors seeking regular spa access.
6. Event Hall Rental: Six event halls available: Salón Amancay (250 persons) at $244.00/hour additional charge, Salón Sigsales (80 persons) at $150.00/hour, Salón Geranios (25 persons), Salón Orquideas (40 persons), Salón Colibrí (20 persons), Salón Don Ricardo (10 persons). Reservations require minimum 20% deposit.
7. Day Use: Day use of rooms available from 08:00 to 16:00, subject to availability. Allows daytime thermal bath access without overnight stay.
8. Combined Thermal + Dining Packages: Combined packages offering thermal areas access plus food from La Vertiente cafeteria. Packs available with varying inclusions for day visitors.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

Hostería Durán operates as a hospitality establishment offering lodging, dining, and event services. The name "Hostería" indicates an inn-style accommodation business typical of Latin American hospitality.

Product overview

Hostería Durán is a thermal resort and boutique hotel offering an integrated hospitality experience. The core offerings include accommodation (Habitaciones) with six room types ranging from Individual to Master Suite, and thermal areas featuring natural hot springs exceeding 75°C with contrast pools and Turkish baths. Supplementary services include Spa Novaqua (cabin treatments with 25% discount for hotel guests), Restaurante El Tucumán (French and contemporary cuisine with daily menus and weekend buffets), event halls (six venues with capacities from 10 to 250 people), monthly memberships for unlimited thermal area access ($80/month), combined dining and thermal packages via La Vertiente cafeteria, and dedicated corporate sector services with preferential rates. The property also offers sports courts, parking, and karaoke bar.

Differentiator

Problem solved

Functional benefit

Brands

• Spa Novaqua: Thermal spa offering massage, facial, and body treatments, operating as part of the Hostería Durán resort complex.

Quantifiable outcome

• Four on-site thermal pools included with accommodation
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• Spa NovaquacoreStrategic or Co-development PartnerSpa Novaqua is a related spa service providing thermal pools, massages, facials, and body treatments. Hostería Durán guests receive 25% discount on selected Spa Novaqua services. The spa operates at separate hours and has specific policies including age restrictions (16+ only) and health disclaimers for pregnant guests and those with heart or blood pressure conditions.
• Balnearios Duran S.A.coreOthersLegal operating entity for Hostería Durán and Spa Novaqua. Manages payment processing for services purchased through the website. Responsible entity for service delivery, refunds, and compliance with terms and conditions. RUC: 0190001237001.
• La VertienteminorOthersCafeteria located within the thermal areas, providing food and beverages to day visitors enjoying thermal pools. Part of combined thermal + dining packages.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• Hacienda La Danesa: Ecuadorian boutique hacienda resort with on-site activities, dining, and event hosting. Comparable Ecuadorian boutique resort positioning with MICE/event capability.
• Casa Gangotena: Boutique heritage hotel in Quito combining historic architecture, fine dining, and curated guest experiences. Comparable Ecuadorian boutique heritage-resort model with on-site F&B.
• Arasha Tropical Forest Resort & Spa: Latin American forest resort combining lodging, spa treatments, and wellness/thermal-style amenities. Comparable resort-and-spa integrated offering serving leisure travelers.

Direct peers

• Hotel & Spa Termales Los Aguirres: Andean-region thermal hotel and spa offering hot-spring pools, cabins, and accommodation. Directly comparable integrated thermal-resort offering in Latin America.
• Termas de Baños (Baños de Agua Santa): Volcanic thermal baths and pool complexes in Baños, Ecuador, with associated hotels and restaurants. Comparable thermal-spa hospitality concept in the same Andean/Ecuadorian setting.
• Termas de Papallacta: Ecuadorian thermal resort complex near Quito offering natural hot-spring pools, lodging, spa, and restaurants. Directly comparable as a volcanic-origin thermal spa resort combining accommodation, wellness, and dining.
• Termas del Inca: South-American thermal resort/hotel concept offering mineral hot-spring lodging and spa experiences. Directly comparable wellness-thermal resort operating model.

Regional players

• Arenal Springs Resort & Spa: Costa Rica resort built around natural thermal hot springs with lodging, restaurant, spa, and event facilities. Comparable full-service thermal resort operating model outside Ecuador.
• Mashpi Lodge: Ecuadorian nature/boutique lodge with all-inclusive dining, spa, and curated experiences. Comparable Ecuadorian experiential-resort positioning with packaged offerings.

Broad incumbents

• Hotel Oro Verde Cuenca: Established full-service business hotel in Cuenca with corporate/event facilities. Comparable Cuenca lodging competitor, particularly for the corporate-sector vertical.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/hosteria-duran

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hostería Durán