Hotel Caza

What Hotel Caza does

Hotel Caza is a privately held, single-asset, 342-room family-friendly hotel located at 1300 Columbus Avenue in San Francisco's Fisherman's Wharf district, founded in 2019 and operated under the legal entity Hotel Caza, Inc. The property is managed by Highgate Hotels and serves leisure travelers, families, groups, AAA/AARP members, California residents on staycations, and sports fans attending events at nearby Oracle Park and Chase Center. Demand is sourced through direct booking on the hotel website, phone, third-party OTAs (Expedia, Booking.com), membership programs, and a dedicated group sales channel.

The hotel's core product is overnight accommodations across multiple room categories — Deluxe King/Queen (~322 sq ft), City View, Partial Bay View, and the flagship Caza Suite (~550 sq ft) — supplemented by 8 ADA-compliant accessible room variants (mobility and hearing). The underlying technology stack centers on the third-party Synxis property management and booking engine, supplemented by RFID key card entry, smart thermostats, and a Digital Interactive Concierge that provides boarding pass printing, local attraction information, and maps. On-site amenities include a year-round outdoor heated pool, a 24-hour Precor-equipped fitness center, a Game Zone (foosball, pool, classic video games), and complimentary Caza Cruiser bikes. Food and beverage operations consist of CZ2GO grab-and-go breakfast and the CAZBAR lounge.

The business model combines recurring room revenue with a mandatory $41.19/night destination fee and a $6.83/night sustainability fee, plus transactional ancillaries including self-parking ($73.52/night), pet fees ($100/stay), mini-fridge and rollaway rentals, and a portfolio of curated vacation packages (SF Insider, Muir Woods & Sausalito, Bubbles & Bites, Linger Longer, Bed & Breakfast, Park & Play). The hotel operates a partnership-driven local-experience ecosystem with Red & White Fleet, The Tour Store (with an on-site desk), Local Tastes of the City Tours, SkyStar Wheel, and SFMTA Muni, embedding tour and transit access directly into stay packages. Certifications include a 3 Green Key Global sustainability rating, ADA Title III compliance, and WCAG 2.1 website accessibility conformance.

Name

Hotel Caza

Legal name

Hotel Caza, Inc.

Website

https://hotelcaza.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Hotel Caza is a 342-room family-friendly hotel in San Francisco's Fisherman's Wharf, operated by Highgate Hotels under Hotel Caza, Inc., serving leisure travelers, families, groups, and AAA/AARP members with accommodations, on-site dining, and curated local experience packages.

Ownership category

akta.pro rank

Product category

Hotel Accommodations

NAICS

Hotels (except Casino Hotels) and Motels (721110)

SIC

Hotels & Motels (7011)

akta.pro primary industry

Marina & Waterfront Full-Service Hotels (THAGAAAK)

akta.pro secondary industries

Resort Convention Hotels (THAGALAC), Lounge Bars & Hotel Bars (THAFAEAI)

Keywords

• Hotel accommodations
• Hospitality services
• Leisure travel lodging
• Hotel room bookings
• Vacation packages

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Room Bookings: Core revenue from overnight guestroom stays across 342 rooms including Deluxe, City View, Partial Bay View, and Suite categories. Revenue varies by room type, season, and length of stay.
2. Destination Fee: Mandatory daily destination fee of $41.19 inclusive of tax covering WiFi, bike usage, morning coffee/tea, early check-in, parking, pool access, fitness center, game zone, yoga mats, water pouches, printing services, local calls, postcards, and evening milk and cookies.
3. Sustainability Fee: Daily sustainability fee of $6 plus tax ($6.83 inclusive) for environmental initiatives.
4. Parking: On-site parking revenue including overnight self-parking at $73.52/night, hourly parking at $25 for up to 2 hours plus $8/hour after, with in-and-out privileges.
5. Food & Beverage: Revenue from CZ2GO grab-and-go breakfast service, CAZBAR lounge operations, and lobby coffee service.
6. Ancillary Services: Revenue from mini-fridge rentals ($20/day), rollaway beds ($25/day), package handling ($6/package), and pet fees ($100/stay).
7. Curated Packages: Revenue from vacation packages including SF Insider (with SkyStar tickets, Muni passes, Chinatown tour discounts), Muir Woods & Sausalito tours, and other experience packages.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Hotel Caza is a 342-room family-friendly hotel in San Francisco's Fisherman's Wharf district offering overnight accommodations across Deluxe, City View, Partial Bay View, and Suite categories. The property bundles each stay with a mandatory destination fee that covers WiFi, complimentary cruiser bikes, pool and fitness access, and other amenities, while also generating revenue through food and beverage outlets (CZ2GO and CAZBAR), on-site parking, pet fees, and curated vacation packages such as Linger Longer, SF Insider, and Muir Woods tours.

Product overview

Hotel Caza is a family-friendly 342-room hotel in San Francisco's Fisherman's Wharf offering a portfolio of accommodation types including Deluxe Rooms, City View Rooms, Partial Bay View Rooms, and the Caza Suite (550 sq ft). The hotel operates food and beverage outlets including CZ2GO grab-and-go breakfast service and CAZBAR lounge. Included with a daily destination fee of $41.19, guests receive Wi-Fi, Caza Cruiser bike use, morning coffee/tea service, pool and fitness center access, game zone entertainment, and evening milk and cookies. The hotel offers curated vacation packages (Linger Longer, Bed & Breakfast, Park & Play, Bubbles & Bites, SF Insider, Muir Woods & Sausalito), membership discount programs (AAA, AARP), and partnerships with local tour operators (The Tour Store, Red & White Fleet). Additional amenities include an all-year outdoor heated pool, 24-hour fitness center with Precor equipment, accessible rooms (mobility and hearing), and pet-friendly accommodations.

Differentiator

Problem solved

Functional benefit

Products and services

• Hotel Accommodations
• Caza Suite
• Accessible Rooms
• CZ2GO Grab-and-Go Breakfast
• CAZBAR Lounge
• Curated Vacation Packages
• AAA and AARP Membership Rate Programs

Quantifiable outcome

• 342 guestrooms accommodating various traveler needs
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Red & White FleetcoreGTM or Marketing PartnerIconic San Francisco waterfront cruise operator (130+ years in operation) partnered with Hotel Caza. Cruises depart from Pier 43 1/2, approximately 5 blocks/10-minute walk from the hotel. Partnership provides exclusive cruise access for hotel guests as part of curated San Francisco experience packages.
• The Tour StorecoreGTM or Marketing PartnerFamily road trip tour operator providing discounted experiences for Hotel Caza guests. Tour desk located at the hotel offering Muir Woods tours, Alcatraz cruises, e-bike city tours, and other Bay Area experiences. Partnership provides Location Rewards program for exclusive guest discounts.
• Local Tastes of The City ToursminorGTM or Marketing PartnerSan Francisco Chinatown food tour operator providing 15% off food tour experiences for Hotel Caza guests. Partnership enhances local culinary experience offerings.
• SkyStar WheelminorGTM or Marketing PartnerSan Francisco's first waterfront observation wheel. Included in SF Insider package with 4 tickets provided to hotel guests as part of comprehensive city exploration package.
• Muni (San Francisco Municipal Transportation Agency)minorGTM or Marketing PartnerSan Francisco public transit system. SF Insider package includes 4 Muni 1-Day Visitor Passports providing unlimited access to Muni, Muni Metro, historic streetcars, and cable cars.
• Highgate HotelscoreOthersHotel Caza is operated by Highgate Hotels, a leading hospitality management company. Highgate's portfolio includes hotels across major U.S. markets. The hotel also participates in Highgate's SF Heart initiative for community giving.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Argonaut Hotel: Boutique 252-room hotel in Fisherman's Wharf operated by Noble House Hotels & Resorts. Most direct competitor given shared waterfront Fisherman's Wharf location, comparable leisure/family positioning, and similar experiential amenity strategy.
• Hotel Emblem San Francisco: Boutique hotel near Union Square operating under the Viceroy Hotels collection. Comparable 4-star independent/boutique full-service positioning targeting experience-driven leisure travelers in San Francisco.
• Hotel Via: 135-room boutique hotel in South Beach near Oracle Park. Directly comparable independent full-service positioning with strong sports/event-driven demand focus similar to Hotel Caza's Chase Center/Oracle Park strategy.
• Hotel Zelos San Francisco: 119-room Viceroy-managed boutique hotel in SoMa near Union Square. Comparable independent boutique positioning, similar focus on curated local experiences, and overlapping leisure and corporate demand.
• San Francisco Marriott Fisherman's Wharf: 285-room branded full-service hotel in Fisherman's Wharf. Direct competitor leveraging Marriott Bonvoy loyalty and corporate negotiated accounts that Hotel Caza cannot access.
• Hyatt Centric Fisherman's Wharf: 316-room full-service hotel directly across Fisherman's Wharf. Same neighborhood, similar room count, competing for the same leisure, group, and event-driven demand from Oracle Park/Chase Center visitors.

Broad incumbents

• InterContinental San Francisco: 556-room branded full-service hotel in SoMa. Major incumbent competing for the same citywide group and convention business, with IHG loyalty reach Hotel Caza cannot match.
• The Ritz-Carlton, San Francisco: 336-room luxury full-service hotel in Nob Hill. Larger incumbent operating broadly in SF luxury/luxury-upper-upscale segment with overlapping leisure and event-driven group demand from the same citywide conventions and attractions.
• Westin San Francisco Market Street: 676-room branded full-service hotel near Moscone Center. Competes for group blocks, corporate negotiated rates, and convention-driven transient demand throughout San Francisco.

Others

• Highgate Hotels: Hotel Caza's management company. Comparable as an operator of third-party-owned full-service hotels across major U.S. markets; relevant for understanding Hotel Caza's operational benchmarks, group sales reach, and revenue management systems.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/hotelcazasf
• LinkedInlinkedin.com/company/hotel-caza

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hotel Caza