Tallink Hotels

What Tallink Hotels does

Tallink Hotels is the hotel and hospitality division of AS Tallink Grupp, a publicly traded Baltic shipping and hospitality group listed on Nasdaq Tallinn. The company operates four hotel properties in two countries — three in Tallinn, Estonia (Tallink City Hotel with 324 rooms, Tallink Spa & Conference Hotel, and Tallink Express Hotel) and one in Riga, Latvia (Tallink Hotel Riga with 252 rooms) — situated adjacent to the Old Town districts of each city. Across these properties, Tallink Hotels delivers accommodation, five distinct restaurant concepts (City Grill House, Restaurant Nero, NOK NOK Thai, Tempo Resto, and Restaurant Elements), an Aqua Spa water center, private sauna facilities, conference and event venues, curated hotel packages, and gift cards. Business and corporate clients access a dedicated corporate program with negotiated rates and event management support.

The underlying business model combines nightly accommodation revenue, transaction-based F&B and spa revenue, and event/conference service revenue, supplemented by an integrated Club One loyalty program that spans the parent group's ferry, hotel, restaurant, and spa operations. Go-to-market is predominantly direct-to-consumer through the company's own booking engine (hotelbooking.tallink.com), phone-based customer service, on-site sales, and a corporate client program, with supplementary distribution through OTAs such as Booking.com and Expedia. The Tallink Group parent provides unique distribution access via ferry passenger cross-selling — cruise travelers between Estonia and Finland/Sweden are a structural demand feeder that standalone Baltic hotel operators cannot replicate. All properties hold Green Key environmental certification, and the business emphasizes sustainability through local sourcing (65% of breakfast ingredients from local producers in 2024) and creative collaborations such as upcycled textile art with the Estonian Academy of Arts. The company was established in 2004 and has 15+ years of event hosting experience.

Name

Tallink Hotels

Legal name

OÜ TLG Hotell

Website

https://hotels.tallink.com

Company type

Private

Operating status

Operating

Short description

Tallink Hotels is the hotel division of AS Tallink Grupp, operating four mid-market city hotels in Tallinn, Estonia and Riga, Latvia — offering accommodation, dining, spa, conference, and event services to business travelers, leisure families, ferry passengers, and local residents, with distribution anchored in the parent group's Baltic travel ecosystem.

Ownership category

akta.pro rank

Product category

Hospitality Services

NAICS

Hotels (except Casino Hotels) and Motels (72111), Traveler Accommodation (7211)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Hotels & Motels (7011)

akta.pro primary industry

Business & Corporate Full-Service Hotels (THAGAAAE)

akta.pro secondary industries

Urban & Downtown Full-Service Hotels (THAGAAAA), Select-Service Hotels (THAGABAD), Large-Scale Headquarters Convention Hotels (THAGALAH)

Keywords

• Hotel accommodation services
• Conference and event venues
• Spa and wellness centers
• Restaurant and dining services
• Hospitality loyalty programs

Headquarters

HQ city

Tallinn

HQ country

Estonia

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Others

Revenue model

1. Accommodation services: Hotel rooms across 4 properties in Tallinn and Riga, offering various room types from standard to suites, with revenue generated from nightly stays and packages.
2. Food and beverage: Multiple restaurants and bars including City Grill House, Restaurant Nero, NOK NOK, Tempo Resto, lobby bars, and room service. Revenue from dining, catering, and special events.
3. Spa and wellness: Aqua Spa water center, relaxation areas, private saunas, and beauty treatments at Tallink Spa & Conference Hotel and Tallink City Hotel.
4. Events and conferences: Conference facilities, corporate events, Christmas parties, weddings, and group bookings across all properties. Revenue from venue rental, catering packages, and event management.
5. Club One loyalty program: Points-based loyalty program integrated with parent Tallink Group. Members earn points from hotel stays, dining, and can redeem across hotels, ships, and restaurants.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Tallink Hotels operates four hotels across Tallinn (Estonia) and Riga (Latvia), offering accommodation in approximately 576+ rooms across multiple property types including full-service hotels, a spa hotel, and a hybrid express hotel. The company also provides integrated food and beverage services through five distinct restaurant concepts, spa and wellness facilities (Aqua Spa water center, private saunas), and event and conference hosting for corporate clients, weddings, and group bookings. Revenue is generated primarily through nightly room stays, restaurant dining, spa treatments, event packages, and the integrated Club One loyalty program shared with parent Tallink Group's ferry operations.

Product overview

Tallink Hotels is a hotel and hospitality group operating four properties across Tallinn and Riga. The portfolio includes Tallink City Hotel (324 rooms with conference and dining facilities), Tallink Spa & Conference Hotel (spa and water center), Tallink Express Hotel (hybrid hotel with contactless services), and Tallink Hotel Riga (252 rooms with conference center). Dining venues include City Grill House, Restaurant Nero, NOK NOK Thai restaurant, Tempo Resto, and Restaurant Elements. Additional services encompass Aqua Spa water center, private sauna facilities, Club One loyalty program, curated hotel packages (romantic, family, wellness), gift cards, and corporate event hosting. The company operates as a unified hospitality platform rather than discrete software products.

Differentiator

Problem solved

Functional benefit

Brands

• Club One: Loyalty program allowing members to earn points from traveling and shopping at Tallink, and spend points at restaurants, bars, the spa, and beauty salon with member prices and special offers.

Products and services

• Tallink City Hotel A 324-room hotel in Tallinn city center featuring modern rooms, City Grill House restaurant, lobby bar, relaxation area, conference facilities, and a children's play area, designed for both leisure and business guests.
• Tallink Spa & Conference Hotel A spa hotel in Tallinn next to the old town featuring the Aqua Spa water center, Restaurant Nero, conference facilities, beauty and wellness center, and event spaces for both relaxation and business events.
• Tallink Express Hotel A newly renovated modern hybrid hotel located between Tallinn's passenger port and Old Town, featuring contactless check-in/check-out, 24/7 beer bar, and Tempo Resto restaurant, designed for convenient and flexible stays.
• Tallink Hotel Riga A 252-room hotel on Elizabetes street in the heart of Riga featuring a Conference Center with 7 meeting halls (up to 180 guests), Restaurant Elements, Lobby Bar, sauna, gym, and private sauna facilities for business and leisure travelers.
• City Grill House A metropolitan grill restaurant at Tallink City Hotel featuring a Mibrasa charcoal grill, 228 seats on two floors, à la carte menu with meats, seafood, and vegetarian dishes, plus event hosting capabilities for up to 200 guests.
• Restaurant Nero An Italian restaurant at Tallink Spa & Conference Hotel offering authentic Italian regional cuisine, buffet breakfast, Sunday family brunch, à la carte dinner, and corporate event hosting for 100-200 guests.
• NOK NOK An authentic Thai restaurant at Vana-Posti 7 in Tallinn's Old Town offering Thai cuisine with zero-waste kitchen principles.
• Tempo Resto A breakfast and lunch restaurant at Tallink Express Hotel offering buffet breakfast (Mon-Fri 7-10, Sat-Sun 7-11) and lunch buffet (Mon-Fri 11:30-14:30) with soups, main courses, salads, and desserts, also operating as a group event space in evenings.
• Restaurant Elements An à la carte restaurant at Tallink Hotel Riga serving buffet breakfast and offering group catering and events by reservation.
• Aqua Spa A water center at Tallink Spa & Conference Hotel featuring Finnish sauna, jacuzzi, relaxation room, and private sauna for groups up to 12 people.
• Club One Loyalty Program A loyalty program allowing members to earn points from traveling and shopping at Tallink, spend points at hotels, restaurants, and onboard ships, and enjoy member prices and special offers across the Tallink Group ecosystem.
• Tallink Hotels Gift Cards Gift cards offering experiences at Tallink hotels and restaurants across two countries, with gift boxes worth up to €354 available for Club One members celebrating birthdays.
• Champagne and Sparkling Wine Tasting Guided wine tasting experiences at Tallink City Hotel led by sommelier Juri Brattšik, including champagne tasting (€640 for 10 people, 1.5-2 hours) and sparkling wine tasting (€430).

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered minor.

• MyFitness (Viru Keskus and Postimaja)minorOthersTallink City Hotel guests receive discounted gym access (€5 per visit) at MyFitness clubs in Viru Keskus and Postimaja shopping centers.
• Tartu University Children's FundminorOthersCharitable organization supported through Tallink Hotels' corporate social responsibility initiatives, helping make dreams of seriously ill children come true.
• Minu Unistuste Päev (My Dream Day)minorOthersCharitable program that Tallink Hotels participates in, helping fulfill dreams of seriously ill children.
• Estonian Academy of ArtsminorStrategic or Co-development PartnerCollaboration where hotel bed linens were transformed into experimental fashion art forms as part of sustainability and creative upcycling initiatives.
• NOK NOK (Vana-Posti 7, Tallinn)minorOthersThai restaurant operated separately from hotel restaurants but featured on Tallink Hotels website. Located at Vana-Posti 7 in Old Town Tallinn.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Radisson Hotel Group: Operates Radisson Blu hotels in both Tallinn and Riga, including the Radisson Blu Latvija Conference & Spa Hotel in Riga which directly competes with Tallink's conference and spa offerings in the same city-center locations.
• Hilton Tallinn Park: Hilton's flagship Tallinn property competes directly with Tallink City Hotel for business and leisure travelers in Tallinn's city center, offering comparable upscale rooms and conference facilities.
• Marriott International (Tallinn/Riga): Operates properties in Tallinn and Riga (including AC Hotel and others), targeting the same corporate and premium leisure segments with comparable full-service amenities.

Broad incumbents

• Scandic Hotels: Largest Nordic hotel operator with growing Baltic presence; broad incumbent offering full-service and conference hotels in the same regional market as Tallink, with similar corporate-client focus.

Regional players

• Sokos Hotels: Finnish hotel chain closely linked to S-Group ferry traffic between Finland and Estonia; structurally similar to Tallink in combining ferry-customer cross-selling with hotel operations in the Baltic region.

Peers

• Hotel Telegraaf Tallinn:

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xfacebook.com/tallinkhotels
• YouTubeyoutube.com/user/tallinkhotels
• Instagraminstagram.com/tallinkhotels

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tallink Hotels