Herbert and Herbert Pharmacy

What Herbert and Herbert Pharmacy does

Herbert and Herbert Pharmacy is a family-owned community pharmacy business operating across three retail branches in the London Borough of Hounslow, United Kingdom (106 Staines Road, 280 Staines Road, and 658 Hanworth Road). The company has provided pharmaceutical services to the local community for over 35 years and operates under GPhC registration with Mr. Tauriq Mehkary serving as Superintendent Pharmacist; UK company registration number is 01271125. The service portfolio spans NHS-funded clinical services (Pharmacy First consultations for minor conditions including ear infections, sinusitis, sore throat, UTIs, shingles, impetigo and insect bites; NHS Contraception Service; Medicines Use Reviews; blood pressure checks; chlamydia screening; emergency hormonal contraception; pregnancy testing; C Card Scheme), private services (travel vaccinations and travel clinic consultations, diabetes status checks, dosette boxes for medication organization, prescription delivery, repeat prescription management), and over-the-counter retail. NHS patients constitute the primary customer segment, with secondary segments including travel clinic patients, chronic-condition patients requiring repeat prescriptions, and the general Hounslow community.

The underlying technology stack is the third-party Project Peach (bewell.uk) pharmacy website platform, which provides online prescription ordering, appointment booking, and an interactive branch finder with door-to-door directions. Supporting digital resources include the NHS-sourced Health A-Z information portal and the Healthy Living Zone covering weight management, alcohol support, and smoking cessation. The company is GDPR and CCPA compliant, with a Cookies Policy dated 31 May 2025, and maintains a strategic content partnership with the NHS.

Revenue mechanics operate across four streams: NHS-funded service payments (managed services model), prescription dispensing (recurring subscription-like volume), private fee-based services (professional services), and OTC retail sales. Pricing for NHS services follows the NHS contractual framework; private service and OTC pricing is not publicly disclosed. Distribution is omnichannel at a small scale: three physical walk-in branches, a home prescription delivery service, and a website-based ordering portal, all serving a single-country UK market limited to the Hounslow catchment area.

Name

Herbert and Herbert Pharmacy

Legal name

Herbert & Herbert Pharmacy

Website

https://hounslowpharmacy.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Family-owned multi-branch community pharmacy in Hounslow, UK, operating for over 35 years, delivering NHS-funded services, Pharmacy First minor ailment care, prescription dispensing, and private travel vaccinations to local NHS patients and residents.

Ownership category

akta.pro rank

Product category

Community Pharmacy Services

NAICS

Pharmacies and Drug Retailers (456110), Pharmacies and Drug Retailers (45611)

SIC

Retail-Drug Stores And Proprietary Stores (5912), Services-Health Services (8000)

akta.pro industry

PRIMARYCRAEAHAA

Discount Drugstores (Value-Focused Chain Pharmacies)

Consumer Products & Retail/Discount, Club & Value Retail/Discount Drugstores & Value Pharmacies

SECONDARYHSABALAM

OTC, Vitamins & Supplement Management

Home & Personal Services/Elder Care & In-Home Care Services/Medication Management & In-Home Pharmacy Support

SECONDARYHSACAIAF

Prescription Pickup & Pharmacy Runs

Home & Personal Services/Event & Personal Concierge Services/Personal Concierge & Errand Services

Keywords

• Community pharmacy services
• Prescription dispensing
• NHS healthcare services
• Travel vaccination clinic
• Pharmacy first services

Headquarters

HQ city

Hounslow

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure

Revenue model

1. NHS Funded Services: Government-funded healthcare services including NHS Contraception Service, Medicines Use Reviews, Blood Pressure Checks, Chlamydia Screening, Emergency Hormonal Contraception, Pregnancy Testing, and C Card Scheme
2. Prescription Services: Dispensing of NHS and private prescriptions, repeat prescription management, and dosette boxes for medication organization
3. Private Services: Fee-based private services including travel vaccinations, travel clinic consultations, diabetes status checks, and prescription delivery service
4. Over-the-Counter Products: Retail sales of medications and health products available without prescription

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Herbert and Herbert Pharmacy is a family-owned community pharmacy dispensing NHS and private prescriptions, delivering NHS-funded clinical services (Pharmacy First consultations, blood pressure checks, contraception, screenings, Medicines Use Reviews), and offering fee-based private services including travel vaccinations, diabetes monitoring, dosette boxes, and home prescription delivery. The business operates three retail branches in Hounslow and supplements walk-in services with online prescription ordering and appointment booking.

Product overview

Herbert and Herbert Pharmacy operates as a multi-branch community pharmacy network in Hounslow, offering a unified service portfolio combining NHS-funded clinical services, private healthcare offerings, and patient convenience features. The core offering comprises Pharmacy First services (accessing prescription medications for minor conditions without GP visits), NHS Services (blood pressure checks, contraception, health screenings), and Private Services (vaccinations, diabetes monitoring, medication organization via dosette boxes, prescription delivery). Supporting services include the Health A-Z information portal (NHS-sourced health content) and Healthy Living Zone (wellness resources covering weight management, alcohol support, and smoking cessation). The pharmacy also provides online prescription ordering and appointment booking through its digital platform. With over 35 years of operation as a family-owned business, the pharmacy operates three branches in Hounslow serving the local community.

Differentiator

Problem solved

Functional benefit

Products and services

• Pharmacy First Services NHS-funded clinical consultations for minor conditions including ear infections, impetigo, insect bites, shingles, sinusitis, sore throat, and urinary tract infections, allowing patients to access treatment directly from pharmacists without GP referral.
• Private Services Fee-based pharmaceutical services including diabetes status monitoring, dosette boxes for medication organization, prescription delivery, repeat prescription management, and vaccination services for individual patients.
• NHS Services National Health Service offerings including blood pressure checks, C Card Scheme (sexual health), chlamydia screening, emergency hormonal contraception, Medicines Use Reviews, NHS Contraception Service, pregnancy testing, and healthy lifestyle promotion for NHS-eligible patients.
• Travel Clinic and Vaccinations Travel health service providing necessary vaccinations and health information for international travel, administered by qualified staff for travelers.
• Health A-Z Comprehensive health information resource sourced directly from the NHS, providing reliable information about medical conditions, treatments, and health topics to support informed healthcare decisions for the general public.
• Healthy Living Zone Health and wellness resource providing tips, resources, and inspiration for achieving a healthier lifestyle, covering weight management, alcohol support, and smoking cessation.
• Prescription Delivery Service Home delivery service for prescriptions, bringing medications directly to patients' homes for added convenience for those who cannot visit in person.
• Dosette Boxes Pre-organized medication packaging service that helps patients manage multiple medications by sorting doses by day and time.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• National Health Service (NHS)coreStrategic or Co-development PartnerHerbert & Herbert Pharmacy provides NHS-funded healthcare services including Medicines Use Reviews, NHS Contraception Service, Emergency Hormonal Contraception, Pregnancy Testing, Blood Pressure Checks, Chlamydia Screening, C Card Scheme, and Promotion of Healthy Lifestyle. The pharmacy also sources health information directly from the NHS for patient education through their Health A-Z resource.

Scale indicators2 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• Well Pharmacy: UK community pharmacy chain providing NHS pharmacy services, prescription dispensing, and clinical services through high-street branches — directly comparable multi-site independent-style pharmacy operator.
• Lloyds Pharmacy: One of the largest UK community pharmacy chains, operating similar prescription dispensing, NHS services, and private travel clinic offerings across multi-site retail locations. Directly comparable business model and customer base.
• Day Lewis Pharmacy: Independent-style UK community pharmacy group offering NHS Pharmacy First services, prescription dispensing, and private clinical services through neighbourhood branches — closely comparable operating model.
• Rowlands Pharmacy: UK community pharmacy chain providing NHS services, prescription dispensing, and pharmacy-led clinical care across a multi-branch network — directly comparable high-street pharmacy peer.
• Cohens Chemist: Independent-style UK community pharmacy group with NHS service participation, prescription dispensing, and clinical services — comparable multi-branch community pharmacy model.
• Paydens Pharmacy: Independent family-owned UK pharmacy group operating multiple branches with NHS services, dispensing, and private clinical offerings — closely comparable independent pharmacy peer.

Broad incumbents

• Superdrug Pharmacy: High-street retailer with in-store pharmacies offering NHS services, prescription dispensing, and travel vaccinations as part of a broader health and beauty retail portfolio.
• Boots Pharmacy: Largest UK pharmacy retailer with deep NHS service participation, prescription dispensing, travel vaccinations, and online prescription ordering. Overlapping capabilities but as part of a much broader health and beauty portfolio.
• Tesco Pharmacy: Supermarket pharmacy operator providing NHS prescription services and basic clinical services within larger grocery footprints — broader incumbent with overlapping community pharmacy capabilities.
• Asda Pharmacy: Supermarket pharmacy providing NHS services and prescription dispensing within larger grocery stores — broader incumbent with overlapping community pharmacy service offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/herbert-and-herbert-pharmacy

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Herbert and Herbert Pharmacy