USO of Hampton Roads and Central Virginia

What USO of Hampton Roads and Central Virginia does

USO of Hampton Roads and Central Virginia (USO Mid-Atlantic) is a regional nonprofit center operating under the parent USO, Inc. umbrella, delivering free support programs to U.S. military service members and their families across the mid-Atlantic region. The organization runs 17 physical locations spanning five major airports (BWI, DCA, IAD, ORF, RIC) and seven military installations in Virginia, Maryland, and Washington D.C., including specialized Warrior and Family Centers at Walter Reed National Military Medical Center and Fort Belvoir. It was founded in 1984 as a regional entity, part of USO, Inc., which traces its origins to 1941.

The program portfolio is built around community and family support, with offerings including USO Reading Program, Coffee Connections, Garden Works, Youth Programs, USO Gaming, USO Canine (therapy dogs), USO Transition (career/professional support), USO Experience (signature events), USO Holiday Programs, Ticketline, and bereavement support for Families of the Fallen. Programs are delivered through a hybrid model of on-site centers, mobile outreach, and virtual programming, with execution heavily reliant on a volunteer workforce largely composed of former military personnel.

The revenue model is donation-driven, with no fees charged to beneficiaries. Funding sources include individual donations, workplace giving campaigns (CFC & UW), fundraising events, an 80+ corporate sponsor roster led by defense primes (Boeing, Lockheed Martin, Northrop Grumman, RTX, Leidos, SAIC) and major financial services and consumer brands (USAA, Deloitte, Wells Fargo, Dunkin', Food Lion), gifts-in-kind contributions, and the Pack 4 Troops program. The organization does not disclose revenue in the available data and operates as a 501(c)(1) nonprofit, not a public entity.

Name

USO of Hampton Roads and Central Virginia

Legal name

USO, Inc.

Website

https://hrcv.uso.org

Company type

Private

Founded year

1941

Operating status

Operating

Headcount range

11–50 employees

Short description

USO Mid-Atlantic is a nonprofit regional center under USO, Inc. operating 17 locations across Virginia, Maryland, and Washington D.C. to deliver free support programs and comfort services to active duty military, Reserve, National Guard members, military families, and wounded warriors.

Ownership category

akta.pro rank

Product category

Military Support Services

NAICS

Other Individual and Family Services (624190)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Veterans Affairs & Military Family Services (BPAIAHAL)

akta.pro secondary industry

Military & Veterans Public Health Departments (HLAJAAAI)

Keywords

• Military family support
• Nonprofit veteran services
• Service member programs
• Airport military lounges
• Canine therapy support

Headquarters

HQ city

Linthicum

HQ country

United States

HQ region

North America

Offices17 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations and Fundraising: USO Mid-Atlantic generates revenue through individual donations, fundraising events, corporate sponsorships, workplace giving campaigns (CFC & UW), Pack 4 Troops program, and gifts in-kind contributions.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

USO Mid-Atlantic provides free comfort, connection, and family support programs to U.S. military service members and their families through 17 physical centers at airports and military installations across Virginia, Maryland, and Washington, D.C. Its portfolio includes community-building programs (Coffee Connections, Garden Works, Youth Programs, USO Gaming), transition and family-readiness programs (USO Transition, USO Reading Program, USO Experience), emotional support services (USO Canine Program, Holiday Programs), and specialized support for wounded warriors and Families of the Fallen at Warrior and Family Centers.

Product overview

USO of Hampton Roads and Central Virginia (USO Mid-Atlantic) is a non-profit organization that provides support programs and services to military service members and their families. The organization operates a network of physical USO centers at military installations and airports across the Mid-Atlantic region. The portfolio consists of various community support programs including USO Reading Program, Coffee Connections, Garden Works, Youth Programs, USO Gaming, USO Canine Program, USO Transition, USO Experience, USO Holiday Programs, Ticketline, and support services for wounded service members and families of the fallen. USO also maintains a Transition Program offering professional development support.

Differentiator

Problem solved

Functional benefit

Products and services

• USO Reading Program
• Coffee Connections
• Garden Works
• Youth Programs
• Programs for Wounded, Ill and Injured Service Members and Caregivers
• Services for Families of the Fallen
• Ticketline
• USO Holiday Programs
• USO Gaming
• USO Canine Program
• USO Transition
• USO Experience
• USO Airport Lounge Centers
• Warrior and Family Centers

Quantifiable outcome

• Supported 500+ military families following 2025 WUSA9 Turkeys for Troops Telethon
• +1 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Operation Homefront: Nonprofit providing financial assistance, housing, and critical support to military families including wounded warriors and Gold Star families. Directly comparable mission focus on family stabilization and recurring corporate/individual donor model.
• Blue Star Families: National nonprofit supporting military families through research, programming, and community-building initiatives. Comparable focus on spouse and family connection programs such as USO's Coffee Connections and youth programs.
• Wounded Warrior Project: Major nonprofit serving post-9/11 wounded veterans and families through physical and mental wellness, career transition, and long-term support programs. Comparable beneficiary base (wounded service members and families) and similar donation/sponsorship revenue model.
• Armed Services YMCA: Nonprofit delivering programs to junior enlisted service members and their families at installations, including child care, recreation, and family support. Comparable on-base delivery model and military family target population.
• Fisher House Foundation: Provides free temporary lodging and support at military and VA medical facilities for families of wounded, ill, and injured service members. Highly comparable beneficiary overlap and physical-presence model at medical centers like Walter Reed, where USO Mid-Atlantic also operates.
• Gary Sinise Foundation: Serves wounded veterans, first responders, and military families through entertainment, housing, and transition programs. Comparable donor/sponsor-driven nonprofit model with a strong entertainment and recognition overlay similar to USO's celebrity-driven programming.
• Tragedy Assistance Program for Survivors (TAPS): Provides compassionate care and resources to grieving military families, including Families of the Fallen. Directly comparable population segment and bereavement/care services that USO Mid-Atlantic also delivers.

Broad incumbents

• USO (USO, Inc. - National): Parent organization of USO Mid-Atlantic; operates more than 250 centers worldwide delivering comfort, transition, and family-support programs to U.S. military personnel and their families. Directly comparable mission, programming model, and donor/corporate sponsorship framework.

Emerging players

• Hire Heroes USA: Nonprofit providing free transition and employment support to U.S. military members, veterans, and spouses. Closely comparable to USO Transition program offering professional development and career resources to active duty, Reserve, National Guard, and spouses.
• Hope For The Warriors: Veteran-founded nonprofit offering comprehensive support for post-9/11 service members, veterans, and their families, including clinical, financial, and community programs. Comparable beneficiary base and multi-program nonprofit model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/USOMetroDC
• YouTubeyoutube.com/user/USOMetroDC
• Facebookfacebook.com/usometrodc
• Instagraminstagram.com/usometrodc
• LinkedInlinkedin.com/company/usohrcv

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about USO of Hampton Roads and Central Virginia