HospitalRegionaldeDuitama

What HospitalRegionaldeDuitama does

Hospital Regional de Duitama (legal name E.S.E. Hospital Regional de Duitama, NIT 891855438-4) is a Colombian public healthcare entity (Empresa Social del Estado) owned by the Gobernación de Boyacá and operating under the oversight of the Ministerio de Salud y Protección Social and the Superintendencia Nacional de Salud. Originating as Hospital San Vicente de Duitama in 1956, it was reorganized and renamed in 2011 into its current E.S.E. form, serving as a regional referral hospital for the department of Boyacá from its main campus on Avenida de las Américas Carrera 35 in Duitama, with satellite facilities in Santa Rosa de Viterbo and Sativasur.

The hospital delivers the standard E.S.E. service portfolio: emergency care, outpatient consultation (Consulta Externa), hospitalization, surgeries, laboratory diagnostics, diagnostic imaging (including a modern CT scanner deployed in October 2022), maternal and child health, and specialized services. Patient-facing digital infrastructure includes a contact center, the WhatsApp-based ChatBot Sofía (24/7 appointment scheduling and inquiries), an online laboratory results portal, a PortalDicom diagnostic imaging portal, an online clinical-history request system, a PQRSDF complaints channel, a COVID-19 labor-screening platform, and the PACHOS accreditation management system. Operational quality and information-security practices are formalized through the SGI-ALMERA quality management system and a Modelo de Seguridad y Privacidad de la Información aligned with ISO 27001 (July 2024).

Revenue is generated through Colombia's mandatory public health system (SGSSS): capitation under the UPC framework, fee-for-service under SOAT tariffs, billing to multiple EPS (Health Promoting Entities) for affiliated patients, and direct government allocations for SISBEN beneficiaries and population coverage. Pricing is regulated rather than market-determined. The go-to-market motion is effectively direct-to-patient within the catchment, mediated by EPS/SISBEN affiliations, with no private payer channel and no disclosed revenue figure. Customer segments are general population (SISBEN beneficiaries, EPS-affiliated patients, emergency walk-ins) rather than enterprise accounts, and the institution is subject to public-administration procurement (SECOP II), pharmacovigilance reporting to INVIMA, and SISPRO data integration.

Name

HospitalRegionaldeDuitama

Legal name

E.S.E Hospital Regional de Duitama

Website

https://hrd.gov.co

Company type

Public

Operating status

Operating

Headcount range

11–50 employees

Short description

E.S.E. Hospital Regional de Duitama is a Colombian public regional hospital owned by the Gobernación de Boyacá, providing emergency, outpatient, surgical, laboratory, and diagnostic imaging services to the Boyacá department population through its main Duitama campus and satellite facilities.

Ownership category

akta.pro rank

Product category

Public Hospital Services

NAICS

General Medical and Surgical Hospitals (62211), General Medical and Surgical Hospitals (6221), General Medical and Surgical Hospitals (622110)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Health Services (8000)

akta.pro industry

PRIMARYHLAFAAAB

Community & Regional General Hospitals

Healthcare & Life Sciences/Healthcare Providers & Systems/Acute Care Hospitals & Health Systems

SECONDARYHLAFAAAG

Critical Access & Rural Hospitals

Healthcare & Life Sciences/Healthcare Providers & Systems/Acute Care Hospitals & Health Systems

Keywords

• Public hospital services
• Emergency medical care
• Diagnostic imaging services
• Maternal and child health
• Outpatient clinical services

Headquarters

HQ city

Duitama

HQ country

Colombia

HQ region

Latin America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Healthcare Service Delivery: As a public hospital (E.S.E. - Empresa Social del Estado), revenue is primarily generated through the Colombian public healthcare financing system. Services are funded by EPS (Health Promoting Entities), SISBEN beneficiaries, and government subsidies. The hospital operates under the PBS (Plan de Beneficios en Salud) framework established by the Ministry of Health.
2. Direct Patient Services: Direct service provision including emergency care, consultations, laboratory services, diagnostic imaging, and hospitalizations funded through the Colombian health system

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

E.S.E Hospital Regional de Duitama operates as a public regional referral hospital providing comprehensive healthcare services to the population of Boyacá department, Colombia. Its service portfolio spans 24/7 emergency care, outpatient consultations, surgeries, hospitalizations, laboratory diagnostics, diagnostic imaging (CT scan, radiology), and maternal and child health programs. Patient access is delivered through on-site facilities in Duitama, Santa Rosa de Viterbo, and Sativasur, complemented by digital channels including a contact center, WhatsApp chatbot (Sofía), and online portals for laboratory and imaging results.

Product overview

E.S.E Hospital Regional de Duitama operates as a public regional hospital providing healthcare services with multiple patient-facing digital channels including a Contact Center, WhatsApp-based ChatBot (Sofía), online portals for laboratory and diagnostic imaging results, clinical history request services, and the PACHOS accreditation system. The hospital offers services across multiple locations in Boyacá department including its main Duitama facility, Santa Rosa de Viterbo, and Sativasur branches.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Medical Services 24/7 emergency and urgent care including trauma care and immediate medical attention, available at the main Duitama facility for the population of Boyacá and surrounding municipalities.
• Outpatient Consultation Services (Consulta Externa) Specialist and general outpatient consultations delivered at the dedicated Cra. 36 #8-22 facility in Duitama and through referrals from EPS and SISBEN providers.
• Surgical Services Inpatient and ambulatory surgical procedures performed at the main Duitama hospital as part of the comprehensive service portfolio.
• Hospitalization Services Inpatient hospital stays for general medicine, specialty care, and post-surgical recovery; capacity was expanded by 40 beds during the COVID-19 emergency.
• Diagnostic Imaging Services Radiology and diagnostic imaging studies including CT scans and other modalities; in October 2022 the hospital launched a new CT scanner described as the most modern in the department of Boyacá.
• Clinical Laboratory Services Clinical laboratory testing with patient access to results via the online ResultadosLab portal.
• Maternal and Child Health Services Specialized programs for maternal, neonatal, and pediatric care as part of the hospital's preventive and clinical service portfolio.
• COVID-19 Labor Screening Service Dedicated online platform for COVID-19 labor screening self-assessments for patients and workers.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• Ministerio de Salud y Protección SocialcoreOthersAs a public hospital (E.S.E.), operates under the regulatory oversight and policy framework of Colombia's Ministry of Health. Adheres to national health regulations, participates in government healthcare programs, and reports through official channels established by the ministry.
• Superintendencia Nacional de SaludcoreOthersSubject to oversight by the Colombian Health Superintendent regarding compliance with health regulations, patient rights protection, and healthcare quality standards.
• SISPRO (Sistema Integrado de Información de la Protección Social)coreTechnology or IntegrationConnected to the integrated social protection information system for healthcare data management, patient registry, and health statistics reporting.
• Gobernación de BoyacácoreOthersDepartmental government entity that provides oversight and coordination for healthcare services in the Boyacá department. The hospital is part of the departmental health network.
• INVIMA (Instituto Nacional de Vigilancia de Medicamentos y Alimentos)coreOthersThe hospital monitors and reports pharmacovigilance alerts from INVIMA, participating in national drug and food safety surveillance programs.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Hospital Universitario San Ignacio: Major university-affiliated hospital in Bogotá operated by Pontificia Universidad Javeriana. Comparable as a Colombian general/specialty hospital delivering comprehensive inpatient and outpatient services, though at a national scale and with academic affiliation.
• Centro Médico Imbanaco: Large private hospital complex in Cali with comprehensive services. Comparable as a Colombian general/specialty hospital at regional scale, with similar multi-channel patient access infrastructure.
• Clínica del Country: Private Bogotá hospital offering broad inpatient/outpatient services. Comparable as a Colombian general/specialty hospital competitor in the same regional catchment dynamics, though with private capital.
• Hospital Pablo Tobón Uribe: High-complexity hospital in Medellín with broad inpatient and outpatient services. Comparable as a regional/general hospital with comprehensive diagnostic and surgical capabilities within the Colombian health system.
• Hospital de San José (Sociedad de Cirugía de Bogotá): Long-established Bogotá general hospital offering emergency, surgical, and outpatient services. Comparable in service mix (general medical/surgical, imaging, lab) and Colombian public/private hospital context.

Direct peers

• E.S.E. Hospital Universitario San Jorge de Pereira: E.S.E. public university hospital in Pereira, Risaralda. Directly comparable as a regional referral public hospital with similar funding model and service portfolio.
• E.S.E. Hospital San Juan de Dios (district-level E.S.E. hospitals): E.S.E. public hospital network category in Colombia. Comparable as a public social-enterprise hospital operating under the SGSSS reimbursement framework.
• E.S.E. Hospital Universitario de La Samaritana: E.S.E. (Empresa Social del Estado) public hospital in Cundinamarca. Directly comparable as a Colombian public social-enterprise hospital with similar governance, financing, and patient population structure.
• Hospital Universitario de Santander (E.S.E.): E.S.E. public university hospital in Bucaramanga. Comparable as a regional referral public hospital serving a Colombian department, with similar government-backed financing and oversight.
• Hospital Departamental de Villavicencio: Departmental public hospital in the Meta department. Comparable as a regional public hospital delivering general medical/surgical services under similar departmental oversight.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/HospitalDuitama
• YouTubeyoutube.com/@esehospitalregionaldeduita693
• Facebookfacebook.com/hospitalregionalduitama
• Instagraminstagram.com/hospital_regional_de_duitama
• LinkedInlinkedin.com/company/hospitalregionaldeduitama

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HospitalRegionaldeDuitama