What Impact Hub Ottawa does

Impact Hub Ottawa is a non-profit coworking and community organization operating from the 6th and 7th floors of 123 Slater Street in downtown Ottawa, Ontario. Founded in 2012 and operating with approximately 10 employees, it serves social entrepreneurs, non-profit organizations, small business owners, and independent consultants seeking workspace combined with a mission-aligned peer community. The organization is part of a global Impact Hub network spanning 107 locations across 63 countries, which members can access for cross-border workspace and networking.

The core commercial offering consists of three subscription membership tiers: Connect ($25/month, all-access online), Cowork (from $50/month, flexible hot-desk), and Collaborate (from $450/month, dedicated desks and private offices). Supplementary revenue comes from meeting and event space rentals, one-on-one coaching, and fee-based programs including workshops, accelerators, and public talks. Day-to-day operations run on the Nexudus third-party coworking management platform, which handles member sign-ups, day-pass bookings, and event reservations through a self-serve online channel.

The go-to-market model is community-led: members are acquired through organic community building, events, content marketing, and referrals from within the global Impact Hub network, rather than paid acquisition. The organization's differentiation rests on its curated social-impact community and explicit alignment with six UN Sustainable Development Goals (Zero Hunger, Sustainable Cities, Reduced Inequalities, Partnership, Climate Action, and Life Below Water), positioning it as a niche coworking operator in the broader Ottawa market. A new Executive Director, Deirdre Laframboise, was appointed in late 2025, though the strategic implications of the change are not disclosed in available material.

Name

Impact Hub Ottawa

Legal name

Impact Hub Ottawa

Website

https://hubottawa.org

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Impact Hub Ottawa is a non-profit coworking and community organization in downtown Ottawa serving social entrepreneurs, non-profits, small businesses, and consultants through tiered memberships, event space rentals, and programs, as part of a global network of 107 Impact Hubs across 63 countries.

Ownership category

akta.pro rank

Headquarters

HQ city

Ottawa

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Membership Subscriptions: Flexible tiered membership plans (Connect, Cowork, Collaborate) providing access to workspaces, community, and services. Revenue recurs monthly based on tier selected.
2. Event and Meeting Space Rentals: Rental income from booking meeting rooms and event spaces for member and external use. One-time transaction-based revenue.
3. Programs and Coaching Services: Fees from workshops, accelerators, coaching services, and skill-building programs for changemakers.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Impact Hub Ottawa operates a downtown Ottawa coworking space and community platform for social impact. It sells tiered memberships (Connect virtual access, Cowork hot-desk, Collaborate dedicated desks/offices), rents meeting and event spaces, and delivers coaching, workshops, accelerators, and public talks to support changemakers, social entrepreneurs, non-profits, and small business owners.

Product overview

Impact Hub Ottawa operates as a coworking space and community platform for social impact in downtown Ottawa. The core offering consists of three membership tiers: Connect (virtual all-access membership at $25/month), Cowork (flexible hot-desk access from $50), and Collaborate (dedicated desks and private offices from $450). Additional offerings include Meeting & Event Space Rentals for both members and external bookings, one-on-one Coaching Services, and programmatic Initiatives including workshops, accelerators, and public talks. The space is located at 123 Slater Street, 6th & 7th Floors, Ottawa, ON.

Differentiator

Problem solved

Functional benefit

Products and services

• Connect

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Impact Hub Global NetworkcoreStrategic or Co-development PartnerImpact Hub Ottawa is part of a worldwide network of 107 Impact Hubs operating in 63 countries. Members of Impact Hub Ottawa have access to all global locations, enabling cross-border networking, collaboration, and workspace mobility across the network.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Spaces (IWG): International Workplace Group brand offering coworking, dedicated desks, and private offices globally. Comparable product offering across coworking tiers but focused on mainstream professional segments rather than mission-driven changemakers.
• WeWork: Global coworking and flexible office provider with extensive location footprint and broader (non-impact-focused) customer base. Comparable on core coworking product but serves a much wider market segment.

Direct peers

• Impact Hub Toronto: Sister Impact Hub location in Toronto operating the same global brand, membership tiers, and social-impact mission. Direct peer within the same franchise/network model with overlapping value proposition and customer segments.
• Centre for Social Innovation: Toronto-based nonprofit coworking hub serving social entrepreneurs, non-profits, and changemakers with three locations. Directly comparable as a social-impact-focused coworking and community organization operating a membership model in Canada.

Regional players

• The Co-operators / The Hub (Ottawa Community Co-working): Local Ottawa coworking facility offering flexible workspace, meeting rooms, and event space. Regional competitor competing for the same small business and consultant customer segments in downtown Ottawa.
• MakeWorks: Ottawa-based coworking space provider offering flexible workspace, meeting rooms, and community events for entrepreneurs and small businesses. Direct regional competitor for coworking members in the Ottawa market.
• League (Coworking): Toronto coworking brand with multiple locations serving entrepreneurs and creatives. Comparable multi-tier coworking product (hot desk, dedicated, private office) but focused on Toronto market with broader customer segments.

Emerging players

• Innovation Works: Kingston, Ontario-based coworking and startup support organization serving social entrepreneurs and innovators. Comparable community-focused coworking model targeting mission-driven members in a smaller Ontario market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key highlights6 records

Customer concentration

• Xx.com/hubottawa
• Facebookfacebook.com/HubOttawa
• LinkedInlinkedin.com/company/hub-ottawa
• Instagraminstagram.com/hubottawa

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Impact Hub Ottawa