What Ayuntamiento de Huesca does

Ayuntamiento de Huesca is the local government entity (CIF: P-2217300-I) responsible for the municipal administration of the city of Huesca, capital of the Province of Huesca in the autonomous community of Aragon, Spain. It operates under Spanish municipal law and provides the full statutory scope of local public services — including Policía Local, Bomberos, urban planning, traffic and mobility, social services, culture, sports, libraries, youth, childhood, equality and diversity, environment, consumer affairs (OMIC), historical archive, and development cooperation — through more than 20 thematic áreas managed under Mayor Lorena Orduna Pons. The operating model is dual-channel: physical citizen service offices (headquarters at Plaza de la Catedral 1, the Santa Clara single-window office, and a cultural ticket office) paired with a digital service ecosystem centered on the huesca.es portal and its electronic headquarters (sedeelectronica.huesca.es).

The technology footprint consists of a municipal web platform integrating the inSuit accessibility module (keyboard navigation, voice commands, magnification, contrast adjustment, text-to-speech), Google Analytics for usage telemetry, a Catálogo de Trámites (procedures catalog), a Cita Previa (prior appointment) system for the Padrón registry, the Oficina Virtual Tributaria (online tax office), a Buzón del Ciudadano citizen mailbox, the Huesca Participa participation platform, a dedicated municipal WhatsApp channel, the GeoInfoHuesca geographic information system, and an externally hosted internal reporting channel. Compliance posture includes documented RGPD/GDPR privacy compliance, partial conformance with Royal Decree 1112/2018 on web accessibility (self-assessed by Everycode S.L. on 13/12/2021), and security measures aligned with the National Security Scheme (Real Decreto 311/2022).

Revenue is generated through three own-source streams — municipal taxes (property, business), service fees (water, waste, permits, licenses), and sanctions (traffic, blue zone parking, regulatory penalties) — supplemented by transfers from regional and national government budgets; specific figures are not publicly disclosed. The customer base is structurally the residents and businesses of Huesca and its rural neighborhoods, with a secondary audience of visitors and tourists. The municipality maintains an institutional hermanamiento (sister city) relationship with Tarbes, France, and pursues a ZBE (Zona de Bajas Emisiones) low-emissions zone initiative alongside European Funds (Fondos Europeos) financing activity.

Name

Ayuntamiento de Huesca

Legal name

Ayuntamiento de Huesca

Website

https://huesca.es

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

The Ayuntamiento de Huesca is the local government entity of the city of Huesca in Aragon, Spain, delivering statutory municipal services — policing, fire, urban planning, social services, culture, sports, environment, and tax administration — to approximately 53,000 residents and local businesses through physical offices and a digital e-government platform including the Sede Electrónica and Oficina Virtual Tributaria.

Ownership category

akta.pro rank

Product category

Public Administration / Municipal Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Urban Planning and Community and Rural Development (925120), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (926150), Administration of Air and Water Resource and Solid Waste Management Programs (92411)

SIC

Services-Social Services (8300), Sanitary Services (4950), Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Municipal Tax & Revenue Administration (Local) (BPAIACAD), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI), Economic Development & Business Licensing (Local) (BPAIACAN)

Keywords

• Municipal government services
• Public administration
• Urban planning
• Citizen services
• Tax and fee collection

Headquarters

HQ city

Huesca

HQ country

Spain

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Municipal Taxes (Tributos municipales): Collection of municipal taxes including property-related taxes, business licenses, and urban fees
2. Fees and Service Charges (Tasas): Fees for municipal services such as water supply, waste collection, building permits, and activity licenses
3. Sanctions and Fines (Sanciones): Traffic fines, blue zone parking violations, and penalties for regulatory non-compliance

Distribution channels4 records

Marketing channels3 records

Core offering

Ayuntamiento de Huesca is the municipal government of the city of Huesca, providing statutory public services including urban planning, licensing, social services, cultural and sports programming, public safety (local police and fire services), environmental management, and citizen administration. It delivers these services through a multi-channel model combining physical offices, the electronic headquarters (Sede Electrónica), the virtual tax office, and online appointment scheduling. Revenue is generated through municipal taxes, fees, fines, and government transfers to fund local operations and citizen services.

Product overview

Ayuntamiento de Huesca operates a multi-channel municipal service platform centered on its main portal huesca.es and its electronic headquarters (Sede Electrónica). The offering consists of a unified citizen services portal supplemented by specialized digital sub-products including the Virtual Tax Office (Oficina Virtual Tributaria) for online fee payments, a Procedures Catalog (Catálogo de Trámites), and prior appointment scheduling (Cita Previa). The platform also encompasses citizen engagement tools such as the Citizen Mailbox (Buzón del Ciudadano), the Huesca Participa participation platform, and mobile notification services via WhatsApp. The city also provides specialized support services including anti-bullying counseling, psychological services for youth, and comprehensive elderly care advisory, delivered both digitally and in-person through municipal offices.

Differentiator

Problem solved

Functional benefit

Products and services

• Portal Web Municipal (huesca.es) Main municipal government website serving as the primary digital citizen services portal, providing access to municipal departments, services, procedures, news, events, and administrative functions.
• Sede Electrónica (Electronic Headquarters) Electronic administrative headquarters providing digital procedures, official announcements board (tablón de anuncios), citizen mailbox for complaints and suggestions, electronic registrations, and other online administrative services.
• Oficina Virtual Tributaria (Virtual Tax Office) Online tax office enabling citizens and businesses to consult, pay, and manage municipal fees and taxes including water and garbage services, urban planning licenses, and space rentals.
• Catálogo de Trámites (Procedures Catalog) Comprehensive catalog of municipal administrative procedures and services available to citizens, including subsidies, contracts, civil registry, and various licensing services.
• Cita Previa Padrón/Registro (Prior Appointment for Registry) Online appointment scheduling service for municipal registry (padrón) and registration services, allowing citizens to book slots for in-person administrative assistance.
• Buzón del Ciudadano (Citizen Mailbox) Citizen mailbox service for submitting queries, suggestions, complaints, or reporting incidents about municipal services.
• Pago de Tributos y Sanciones (Online Tax and Fine Payment) Online payment service for municipal taxes, fees, traffic fines, blue zone parking, and pedestrian zone access charges.
• Huesca Participa (Citizen Participation Platform) Citizen participation platform including local volunteering registry and citizen engagement initiatives for resident involvement in municipal governance.
• GeoInfoHuesca (Urban Planning GIS) Urban planning geographic information system providing spatial data and mapping services for citizens and urban planning purposes.
• Zona de Bajas Emisiones (Low Emissions Zone) Low emissions zone initiative enabling progress toward a more sustainable, secure, and higher environmental quality urban environment.
• Bibliotecas Municipales (Municipal Libraries) Municipal library services including the Biblioverano summer program with activities for all ages.
• Asesoría Stop Bullying (Anti-Bullying Advisory) Anti-bullying advisory service providing information, guidance, and counseling for families with children experiencing harassment situations.
• Asesoría Psicológica Municipal (Municipal Psychological Counseling) Free psychological counseling service for young people aged 16 to 30 years.
• Asesoría Integral para Mayores (Comprehensive Advisory for Elderly) Comprehensive advisory service for elderly citizens providing psychological, legal, and social support.
• Canal Interno de Denuncias (Internal Reporting Channel) Internal reporting channel for reporting violations or concerns, hosted externally.
• Canal de WhatsApp Municipal (Municipal WhatsApp Channel) WhatsApp channel for disseminating municipal news, general notices, and city information to citizens.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature1 record

Partnerships

One partnership is on record.

• Tarbes (France)minorStrategic or Co-development PartnerCity twinning (hermanamiento) agreement between Huesca and Tarbes, France. This sister city partnership promotes cultural exchange and institutional relations between the two municipalities.

Recent moves6 records

Expansion highlights6 records

Direct peers

• Ayuntamiento de Logroño: Capital of La Rioja, a small autonomous community. Similar-sized Spanish municipal council offering equivalent urban planning, cultural, mobility, and citizen service portfolios.
• Ayuntamiento de Zaragoza: Capital city council of Aragon, the same autonomous community as Huesca. Provides the full spectrum of municipal services (urbanism, social services, culture, mobility) at a larger scale, making operational scope directly comparable.
• Ayuntamiento de Pamplona: Mid-sized Spanish municipal government of a historic provincial capital. Operates the same range of local administration services (urbanismo, servicios sociales, tributos, participación ciudadana) at a comparable institutional scale.
• Mairie de Tarbes: Sister-city (jumelage/hermanamiento) partner of Huesca. Similar mid-sized French municipal government operating tax, urban planning, culture, and citizen services, providing a directly comparable cross-border peer.
• Ayuntamiento de Teruel: Capital of the neighboring province of Teruel within Aragon. Comparable small-capital city council delivering administrative, social, cultural, and environmental services to a similar population base.
• Ayuntamiento de Lleida: Capital of the province of Lleida in Catalonia, closely matching Huesca's size and provincial-capital role. Provides parallel urban planning, social, and economic development services.

Others

• Federación Aragonesa de Municipios, Comarcas y Provincias (FAMCP): Regional association representing Aragonese municipalities including Huesca. Coordinates lobbying, training, and shared services across municipal governments, functioning as an ecosystem participant.

Broad incumbents

• Diputación Provincial de Huesca: Provincial government that overlaps territorially with Huesca and hosts the whistleblowing channel for the city council. Provides inter-municipal services and provincial coordination, making it a structural incumbent peer.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/aytohuesca
• YouTubeyoutube.com/user/AyuntamientoHuesca
• Facebookfacebook.com/sitioAyuntamientoHuesca
• LinkedInlinkedin.com/company/ayuntamiento-de-huesca
• Instagraminstagram.com/aytohuesca

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Ayuntamiento de Huesca