HumanSmile

What HumanSmile does

HumanSmile (legal entity Human Smile ASBL, BCE BE0630.944.616) is a Belgian humanitarian nonprofit association founded in 2015 and headquartered at Rue Schmitz 62, 1081 Koekelberg (Brussels). The organization is fully volunteer-run, with only ~5 paid personnel listed, and operates a dual-mission model: addressing social precarity within Belgium (homelessness via weekly Maraudes Solidaires patrols and the TaxiManitaire mobile initiative, elderly isolation through Visites/Retrouvailles/Générations de Cœur programs, vulnerable women via the Boutique Solidaire, and student food insecurity via Bons Solidaires) while running international humanitarian programs across 16+ countries spanning Palestine, Myanmar, Kenya, Somalia, Libya, Syria, Turkey, Lebanon, Jordan, Egypt, Morocco, Tunisia, Sudan, Pakistan, Spain, and Belgium. International activities include the orphan sponsorship program (1,500+ children in Palestine and Myanmar at €50/month), Un Cartable pour Tous school kit distribution (3,000+ children annually), water access infrastructure, healthcare facility construction, the Gaza Medical Student Support Program (in partnership with the Samir Foundation and local universities), and football tournaments for youth in conflict zones.

The organization does not develop proprietary technology, algorithms, or software platforms; its only named digital product is the Wintersafe platform embedded in the TaxiManitaire initiative for distress signaling and shelter location. The technology stack is limited to standard nonprofit tooling: Stripe for payment processing, Google Analytics for web analytics, and CookieYes for cookie consent management. The E-shop Solidaire (online merchandise store selling t-shirts, tote bags, and accessories) is the only commercial product surface, functioning as a fundraising channel rather than a profit center.

HumanSmile's revenue model is entirely donation-based, with three streams: one-time donations (€10–€500+ tiers per cause), recurring monthly subscriptions (notably €50/month orphan sponsorship, plus themed recurring giving across water, education, healthcare, and development causes), and E-shop Solidaire merchandise sales. The organization is supported by in-kind institutional partnerships (City of Brussels, Belgian Defense for military airlift, European Civil Protection, the Belgian Ministry of Development Cooperation) and corporate in-kind partners (Zeeman retail, Brussels restaurants). Distribution is via direct field operations (volunteer patrols, mobile taxi units, physical boutique) and international logistics partnerships (UNRWA, WFP, MSF, Egyptian and Turkish Red Crescent, Rahma Worldwide). No paid staff beyond the small core is mentioned, and no traditional funding rounds, M&A, or external investment activity is indicated, consistent with the ASBL nonprofit structure.

Name

HumanSmile

Legal name

Human Smile ASBL

Website

https://humansmile.be

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

HumanSmile is a Belgian volunteer-run humanitarian nonprofit (ASBL) founded in 2015, delivering dual domestic (Brussels homelessness, elderly isolation, vulnerable women) and international (orphan sponsorship, school kits, water, healthcare, emergency relief across 16+ countries) programs funded entirely by donations and an online solidarity shop.

Ownership category

akta.pro rank

Product category

Humanitarian Aid Services

NAICS

Emergency and Other Relief Services (624230), Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro industry

PRIMARYBPAGAAAH

Refugee, IDP & Migration Humanitarian Assistance

Business & Public Services/Nonprofit, NGO & Social Services/Humanitarian Aid & Disaster Relief

SECONDARYBPAGAAAC

Emergency Shelter, Camp Management & Non-Food Items (NFI)

Business & Public Services/Nonprofit, NGO & Social Services/Humanitarian Aid & Disaster Relief

SECONDARYBPADAHAG

Emergency Shelter, NFIs & Winterization for Displaced Populations

Business & Public Services/International Organizations & Development/Refugee, Migration & Displacement Services

SECONDARYBPAGABAH

Refugee, Migration & Displacement Support

Business & Public Services/Nonprofit, NGO & Social Services/International Development & Poverty Alleviation

Keywords

• Humanitarian aid services
• Nonprofit fundraising programs
• Emergency relief operations
• Orphan sponsorship programs
• Community social services

Headquarters

HQ city

Koekelberg (Brussels-Capital Region)

HQ country

Belgium

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Supply Chain, Marketing or Sales, Technology or R&D, Personnel, Infrastructure, Others

Revenue model

1. One-time Donations: Individual donors make single, one-time contributions to support specific humanitarian campaigns or general operations. Donors can give via the organization's website or bank transfer (BE71 1325 4763 5769).
2. Recurring Monthly Donations (Don Mensuel): Donors subscribe to monthly giving programs, selecting from causes such as orphan sponsorship (Parrainage d'orphelins), water access, education, healthcare, sustainable development, economic development, or vulnerable children. This provides predictable recurring revenue for the organization.
3. E-commerce Solidarity Shop: Human Smile operates an online store selling themed merchandise (t-shirts, tote bags, accessories) where purchases directly fund humanitarian projects. Revenue is derived entirely from donor-purchases rather than product profit margins.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

HumanSmile is a Belgian humanitarian nonprofit (ASBL) that funds and delivers relief and development programs through donor contributions. It runs weekly street patrols, mobile taxi outreach, elderly companionship programs, and a solidarity clothing boutique in Belgium, while delivering international emergency relief (food, shelter, medical aid, clothing) and durable development programs (water access, school kits, orphan sponsorship, healthcare infrastructure, medical-student support) across the Middle East, Africa and Asia.

Product overview

HumanSmile is a Belgian humanitarian association founded in 2015, operating both nationally in Belgium and internationally across multiple countries including Kenya, Palestine, Myanmar, Morocco, Tunisia, Sudan, and Somalia. The organization offers a portfolio of humanitarian programs organized as: an E-shop Solidaire (online merchandise store), donation programs (one-time and monthly), and specialized campaign programs. Nationally, it operates Maraudes Solidaires with Iglou emergency shelters and Taximanitaire mobile solidarity (supported by the Wintersafe digital platform), the Boutique Solidaire for clothing, and elderly care programs (Visites de Cœur, Retrouvailles de Cœur, Générations de Cœur). Internationally, it runs orphan sponsorship (Parrainage d'Orphelins), water access projects (Accès à l'eau) with filtration and desalination, education initiatives (Un Cartable pour Tous, medical student support), healthcare infrastructure development, and food aid programs. Emergency response includes football tournaments in conflict zones, disaster relief operations, and the Brussels With Gaza humanitarian corridor.

Differentiator

Problem solved

Functional benefit

Products and services

• Don Ponctuel (One-Time Donation) One-time donation program allowing donors to make immediate contributions to specific humanitarian causes (Gaza food project, football project, housing access, food access, clothing, medical student support, water access, etc.).
• Don Mensuel (Monthly Recurring Donation) Monthly recurring donation program supporting durable actions for vulnerable populations, with cause-specific options including orphan sponsorship, water access, education, medical care, sustainable development, economic development, vulnerable children, and a €500 tier.
• Parrainage d'Orphelins (Orphan Sponsorship) Monthly sponsorship program accompanying orphaned children in precarious situations, providing education, healthcare, food, social follow-up, and emotional well-being support. Recommended monthly contribution of €50 per orphan; over 1,500 orphans benefit.
• E-shop Solidaire (Solidarity Online Store) Online solidarity store selling themed merchandise (t-shirts, tote bags, accessories). Each purchase directly funds humanitarian projects providing care, clean water and education.
• Accès à l'eau (Water Access Program) International water access program involving well drilling, soil sanitation, water filtration, and desalination pump installation in coastal regions, providing sustainable clean water for vulnerable populations.
• Un Cartable pour Tous (Backpacks for All) Education program distributing complete school supply packs (backpacks, notebooks, pens, supplies) to more than 3,000 children from disadvantaged families each year across Morocco, Tunisia, Sudan and Palestine.
• Programme de Soutien aux Étudiants en Médecine à Gaza Medical education support program in Gaza covering rehabilitation of secure study spaces (internet, computers, solar panels), academic and financial aid, and professional training, delivered with the Samir Foundation and Gaza universities (AUG, IUG).
• Infrastructures de Santé Construction and rehabilitation of medical infrastructure internationally, including hospitals, health centers, community pharmacies, local clinics, and specialized services in crisis zones and isolated rural areas.
• Maraudes Solidaires (Solidarity Patrols) Weekly solidarity patrols in Brussels distributing hot meals, hygiene kits, seasonal clothing, and Iglou thermal shelters to homeless individuals, creating human connection and orientation toward support structures.
• Taximanitaire (Mobile Solidarity Initiative) Mobile solidarity initiative mobilizing volunteer taxi drivers in Brussels to reach homeless persons and distribute hot meals, winter clothing and hygiene products, including the Wintersafe digital platform for distress signaling and shelter location.
• Iglou Emergency Shelters Individual thermal emergency shelters inspired by Inuit habitat principles, providing exceptional thermal insulation and raising interior temperature by up to 15°C. Cost is €120 per unit.
• Boutique Solidaire (Solidarity Boutique) Local solidarity boutique allowing families in acute precarity to choose clothing items (sweaters, pants, coats, shoes, accessories) freely in a warm, boutique-style setting to preserve dignity.
• Visites de Cœur (Elderly Visits) Weekly visits to elderly persons providing attentive listening, emotional support, and companionship through reading, music, board games and walks.
• Retrouvailles de Cœur (Elderly Collective Meals) Program organizing regular collective meals for elderly persons, bringing together seniors, their families, and other participants for shared meals that break isolation and strengthen social bonds.
• Générations de Cœur (Intergenerational Program) Intergenerational program organizing visits by school students to retirement homes, creating exchange between generations through storytelling and handmade gifts.
• Tournoi Caritatif (Charity Football Tournaments) Football tournaments in Kenya, Palestine and Belgium offering children moments of joy, sharing, and hope; supporting psychological respite, talent detection, collective values, and safe spaces. Over 400 youth mobilized across Kenya and Palestine, 60+ matches, nearly 2 weeks of competition.
• Bons Solidaires (Food Vouchers) Food aid program providing food vouchers to students in financial difficulty, allowing them to purchase essential food products at partner stores with dignity and autonomy.
• Distribution de Repas Chauds (Hot Meal Distribution) Hot meal preparation and distribution through humanitarian reception centers and shelters, providing essential nutritional support combined with human warmth and dialogue.

Quantifiable outcome

• 1,500+ orphans receiving comprehensive sponsorship (education, healthcare, food, emotional support) in Palestine and Myanmar.
• +6 more outcomes

Named customers4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

15 partnerships are on record, tiered flagship, core and minor.

• Ville de Bruxelles (City of Brussels)flagshipGTM or Marketing Partner · 20 April 2024The City of Brussels provided the Palais 1 exhibition hall free of charge for the Brussels With Gaza 2024 donation collection campaign (April–May 2024). The city's College also provided institutional support and political backing for the humanitarian air and sea bridge to Gaza. This was the cornerstone partnership enabling the campaign.
• La Défense belge (Belgian Defense)flagshipGTM or Marketing Partner · 20 April 2024Belgian Defense provided military aircraft (4 flights) to transport 64 tons of humanitarian donations from Brussels to Egypt for delivery to Gaza. Defense also provided in-kind logistics and coordination support for the Brussels With Gaza campaign.
• Ministère de la Coopération au Développement (Belgian Ministry of Development Cooperation)coreGTM or Marketing PartnerThe Belgian Ministry of Development Cooperation supported the Brussels With Gaza 2024 campaign, providing governmental coordination and funding alignment for the humanitarian response.
• Protection civile européenne et operations d'aide humanitaire de la Commission européenne (European Civil Protection and Humanitarian Aid Operations)coreGTM or Marketing PartnerThe European Civil Protection mechanism supported the Brussels With Gaza campaign logistics, facilitating cross-border humanitarian coordination and providing operational assistance for aid delivery.
• Maison de repos Saphir (Elderly Care Home, Brussels)coreStrategic or Co-development PartnerHuman Smile collaborates with the Maison de repos Saphir care home in Brussels to organize special evening events for residents. The partnership enables intergenerational activities, shared meals, and social events that combat elderly isolation. The home's team provided the venue and trust framework for these initiatives.
• Samir Foundation (Gaza)coreStrategic or Co-development PartnerSamir Foundation is the local implementation partner for the Medical Student Support Program in Gaza. The foundation has established relationships with deans and administrations at Al-Aqsa University (AUG) and the Islamic University of Gaza (IUG), enabling program delivery on the ground.
• Zeeman (Retail Chain)minorGTM or Marketing PartnerZeeman, a budget clothing and household goods retailer, provides in-kind product donations to Human Smile's TaxiManitaire initiative, contributing essential first-necessity items for distribution to people experiencing homelessness in Brussels.
• Restaurant Partners (Brussels)minorGTM or Marketing PartnerRestaurants in Brussels donate unsold food or prepare hot meals for Human Smile's weekly field patrols (maraudes solidaires) and the TaxiManitaire mobile initiative. These partnerships enable hot meal distribution without procurement costs.
• Hôpital Saint-Pierre / Fondation Hôpital Saint-Pierre (Saint-Pierre Hospital Foundation, Brussels)minorGTM or Marketing PartnerThe Saint-Pierre Hospital Foundation collaborated on the Brussels With Gaza 2024 campaign, providing medical and institutional support as part of the Belgian solidarity response.
• WFP (World Food Programme)minorOthersWFP is listed as a partner organization. No specific joint initiative details are provided in the source material. Partnership likely relates to food security programming or logistics coordination in international operations.
• UNRWA (United Nations Relief and Works Agency for Palestine Refugees)minorOthersUNRWA is listed as a partner organization on the Brussels With Gaza campaign page, likely serving as a coordination point for aid delivery to Gaza's Palestinian refugee population.
• Egyptian Red CrescentminorOthersThe Egyptian Red Crescent is listed as a partner, serving as a local humanitarian coordination actor for the airlift of donations to Egypt en route to Gaza.
• Turkish Red Crescent (Türk Kızılay)minorOthersThe Turkish Red Crescent is listed as a partner organization, likely in connection with Turkey/Syria earthquake response and potentially broader humanitarian logistics coordination.
• MSF (Médecins Sans Frontières)minorOthersMSF is listed as a partner organization. No specific joint initiative details are provided in the source material. Partnership likely relates to healthcare programming in crisis zones.
• Rahma WorldwideminorOthersRahma Worldwide is listed as a partner organization, likely contributing to humanitarian aid logistics and delivery in international operations.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Rahma Worldwide: US-headquartered humanitarian aid organization operating food distribution, orphan sponsorship, and disaster relief programs across the Middle East, Africa, and South Asia. Already listed as a HumanSmile partner, with highly comparable programmatic portfolio and donor-facing campaign structure.
• Action contre la Faim: France-headquartered international humanitarian organization focused on hunger, water, sanitation, and emergency response across conflict and disaster zones. Operates comparable programs to HumanSmile's water access and emergency food/security work with similar geographic breadth.
• Islamic Relief Worldwide: Faith-inspired international NGO running orphan sponsorship, water access, healthcare, and emergency relief programs across Africa, the Middle East, and Asia — directly mirroring HumanSmile's program architecture, including recurring monthly sponsorship and seasonal humanitarian campaigns (Qurbani).
• Hand in Hand for Aid: Small-to-mid-sized international humanitarian NGO running orphan sponsorship, water wells, emergency relief, and seasonal giving campaigns in the Middle East, Africa, and Asia. Highly comparable organizational size, funding model, and cause portfolio to HumanSmile.

Emerging players

• SOS Children's Villages International: Global NGO specializing in long-term care, sponsorship, and education for orphaned and abandoned children — directly comparable to HumanSmile's Parrainage d'Orphelins program serving 1,500+ orphans in Palestine and Myanmar with monthly sponsorship at similar price points.
• Humanity & Inclusion ( Handicap International): International NGO focused on supporting vulnerable populations including people with disabilities in conflict and disaster zones. Operates in similar regions to HumanSmile (Lebanon, Syria, Palestinian territories) with comparable humanitarian aid delivery and emergency response capabilities.

Broad incumbents

• Caritas International Belgium: Confederation of Belgian Catholic humanitarian organizations delivering emergency aid, development cooperation, and social support both domestically and abroad. Strong overlap with HumanSmile's dual national/international model spanning poverty, displacement, and vulnerable population support.
• Croix-Rouge de Belgique (Belgian Red Cross): Belgium's national Red Cross society delivering humanitarian services domestically and through the International Red Cross/Red Crescent Movement — including emergency relief, elderly support, and homeless outreach that directly overlap with HumanSmile's Maraudes Solidaires and Visites de Cœur programs.
• Médecins Sans Frontières (MSF): Global medical humanitarian organization that operates in many of the same crisis zones as HumanSmile (Gaza, Libya, Lebanon, Somalia). Comparable mission — emergency humanitarian aid delivered to populations in distress — but operates at vastly larger scale with paid professional staff rather than volunteer-only delivery.
• UNICEF Belgium: National committee of the UN children's fund, raising funds from Belgian donors for global child-focused programs including education, water, nutrition, and emergency response — overlapping directly with HumanSmile's school kit distribution (3,000+ children) and medical student support in Gaza.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@HumanSmileBruxelles
• Facebookfacebook.com/humansmile.be
• LinkedInlinkedin.com/company/humansmile
• Instagraminstagram.com/humansmile.be

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HumanSmile