Hospital Universitario de Puebla

What Hospital Universitario de Puebla does

Hospital Universitario de Puebla (HUP) is a public university hospital operated by Benemérita Universidad Autónoma de Puebla (BUAP), a state public university in Puebla, Mexico. As a government state entity wholly owned by BUAP, HUP functions as a teaching hospital that integrates clinical care with medical education and research. The hospital provides comprehensive healthcare services including 24-hour emergency care, hospitalization, intensive care, neonatal intensive care (UCIN), surgical services (tocosurgery), diagnostic imaging (MRI, CT, X-ray, ultrasound, bone densitometry), clinical laboratory, pathology, hemodialysis, blood bank, and physiotherapy rehabilitation. It also operates medical residency programs in specialties such as Allergy and Immunology, Maxillofacial Surgery, and Traumatology/Orthopedics.

HUP's business model operates on two tracks. The primary track serves BUAP institutional beneficiaries (derechohabientes) — workers, families, and retirees of BUAP — who access healthcare services through the BUAP institutional medical plan on a subscription/recurring basis. The secondary track serves the general public in Puebla and surrounding areas on a fee-for-service basis, covering emergency services, consultations, hospitalizations, diagnostic studies, and pharmacy sales. The hospital generates additional transaction-fee revenue through its pharmacy operations, which include two in-hospital pharmacy locations (Farmacia Torre Médica HUP and Farmacia Hospitalaria) and five Fleming retail pharmacy branches across Puebla and Tecamachalco. The hospital also offers bundled service packages (Paquetes HUP) including maternity and endoscopy packages at discounted rates.

HUP maintains multiple quality and compliance certifications: ISO 9001-2015 (quality management), ISO 37001-2016 (anti-bribery management), Acreditación CL-141 from Consejo de Salubridad General, and Distintivo H food safety certification under NMX-F NORMEX 2018. Patient access is facilitated through the institutional portal at hup.buap.mx with appointment scheduling via email and WhatsApp/Telegram channels. Revenue is not publicly disclosed, and as a public university hospital, HUP does not raise private equity or venture capital.

Name

Hospital Universitario de Puebla

Legal name

Hospital Universitario de Puebla

Website

https://hup.buap.mx

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Hospital Universitario de Puebla is a public university hospital operated by Benemérita Universidad Autónoma de Puebla, providing comprehensive healthcare services including emergency care, diagnostics, surgery, and pharmacy to BUAP-affiliated beneficiaries and the general public in Puebla, Mexico.

Ownership category

akta.pro rank

Headquarters

HQ city

Puebla

HQ country

Mexico

HQ region

Latin America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Institutional Medical Services: Healthcare services provided to workers, families, and retirees of BUAP through institutional medical insurance coverage. Services include consultations, emergency care, hospitalization, surgeries, and diagnostic studies covered under the institutional health plan.
2. Fee-for-Service Healthcare: Healthcare services to the general public on a fee-for-service basis including emergency services, hospitalization, diagnostic imaging, laboratory tests, and pharmacy services.
3. Pharmacy Services: Retail pharmacy operations through Fleming pharmacy branches and HUP pharmacy locations dispensing medications to patients with HUP prescriptions and the general public.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels2 records

Core offering

Hospital Universitario de Puebla is a public university hospital operated by BUAP that delivers comprehensive clinical care, including 24-hour emergency services, hospitalization, intensive care, neonatal intensive care, and surgical services (tocosurgery). It supports care with in-house diagnostic imaging, clinical laboratory, pathology, hemodialysis, a blood bank, and physiotherapy rehabilitation, and dispenses medications through its hospital pharmacies and a chain of Fleming retail pharmacy branches. The institution also runs postgraduate medical residency programs and offers bundled service packages such as maternity and endoscopy packages.

Product overview

Hospital Universitario de Puebla is a university hospital providing integrated healthcare services under the Benemérita Universidad Autónoma de Puebla. The hospital operates as a multi-service medical center offering core hospital services (emergency, surgical, ICU, neonatal, and inpatient care), supported by diagnostic imaging and radiology services (laboratory, pathology, bone densitometry, X-rays, MRI, CT, ultrasound), blood bank and hemodialysis services, and rehabilitation therapy. The institution also operates pharmacy services through its own hospital pharmacy and affiliated Fleming pharmacy locations throughout Puebla, and provides medical education through residency programs and specialized training. Medical packages for maternity and endoscopy are offered as bundled service options.

Differentiator

Problem solved

Functional benefit

Brands

• Farmacia Fleming: Chain of pharmacy branches operated by the hospital, including Fleming Matriz, Fleming Complejo Cultural, Fleming Benito Juárez, Fleming CU, and Fleming Tecamachalco locations.

Products and services

• Servicios Hospitalarios (Hospital Services)
• Radiología, Tratamiento e Imagen (Radiology, Treatment and Imaging)
• Farmacia Fleming (Fleming Pharmacy)
• Paquetes HUP (HUP Medical Packages)
• Enseñanza Médica (Medical Education)
• Farmacia Torre Médica HUP
• Farmacia Hospitalaria

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators2 records

Recent moves6 records

Expansion highlights7 records

Broad incumbents

• Centro Médico Nacional Siglo XXI (IMSS): Flagship hospital of Mexico's largest public health system, providing high-acuity specialty care at massive scale. Comparable service range but vastly larger patient volume and system-wide funding.
• Centro Médico ABC: Premium private hospital in Mexico City with academic affiliations and residency programs. Comparable academic hospital model but positioned at the high end of the private market.
• Hospital Español de México: Long-established private hospital in Mexico City with academic ties and residency programs. Comparable general/specialty service mix and teaching hospital positioning.

Direct peers

• Hospital General de México: Large public general hospital in Mexico City providing comprehensive acute care, residency programs, and specialty services. Comparable operating model and broad service mix.
• Star Médica: National private hospital chain operating in Puebla and other major Mexican cities. Direct competitor for fee-for-service patients, with overlapping emergency, surgical, and diagnostic service lines.
• Hospital Ángeles: Mexico's largest private hospital chain with multiple Puebla locations. Competes directly for private-paying patients across emergency, surgical, ICU, and diagnostic services.
• Christus Muguerza Hospital System: Private hospital network with presence in Puebla (Hospital Betania) competing for fee-for-service patients. Comparable service offerings including emergency, surgical, and specialty care.
• Hospital Civil de Guadalajara: Oldest university hospital in Mexico, operated by Universidad de Guadalajara. Offers comparable general/specialty care, residency training, and public-affiliated institutional patient base.
• Hospital Universitario Dr. José Eleuterio González: University hospital operated by UANL in Monterrey, providing teaching-integrated general medical/surgical care, residency programs, and specialty services. Closest academic hospital peer with comparable public-university ownership model and service breadth.

Regional players

• Doctors Hospital (Consultorios y Hospital): Private hospital in Monterrey with comparable general/specialty service offerings. Less direct overlap geographically but similar mid-market private hospital model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/buapoficial
• YouTubeyoutube.com/user/ibuap
• Facebookfacebook.com/BUAPoficial
• Instagraminstagram.com/buapoficial
• LinkedInlinkedin.com/company/hospital-universitario-de-puebla

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hospital Universitario de Puebla