Instituto Departamental De Salud De Nariño

What Instituto Departamental De Salud De Nariño does

Instituto Departamental De Salud De Nariño is a decentralized public entity of departmental order, headquartered in San Juan de Pasto, Colombia, and created by Decree 401 on July 15, 1993. It is the sole directing authority of the Health System for the Department of Nariño, exercising functions of coordination, integration, advisory, surveillance, and control over health aspects within its jurisdiction. The entity serves three principal constituencies: the residents of Nariño (citizens seeking health services and information), health service providers such as IPS and ESE institutions that require departmental authorization and oversight, and the 64 municipal health offices that interact with it as part of the Colombian decentralized health system. A 2010s-era restructuring formalized its decentralized status, and subsequent administrative reforms have emphasized modernization.

The organization operates a headcount of 362 employees under the direction of Ana Belén Arteaga Torres. Its service and oversight portfolio includes drug store authorization, health concept verifications, title registrations, certifications, sanitary concept issuance, and laboratory reference services, with the latter aligned to NTS ISO/IEC 17025 quality standards. The Quality Management System is implemented under NTC-GP 1000 norms. Technologically, the entity maintains an official web portal, a GLIA electronic headquarters for virtual procedures, a PQRSDF system for citizen complaints and claims, and an online payment gateway for administrative fees. It is also active on Facebook, Twitter, Instagram, YouTube, and LinkedIn for institutional communication.

Its business model is that of a non-commercial public authority: operating revenue is sourced from Colombian government budget allocations (departmental and national transfers), supplemented by a schedule of minor administrative fees for licensing, certifications, and authorizations. There is no commercial sales motion, equity funding, or market-based pricing; growth and capacity are determined by public-sector budgetary decisions rather than market demand.

Name

Instituto Departamental De Salud De Nariño

Legal name

Instituto Departamental de Salud de Nariño

Website

https://idsn.gov.co

Company type

Public

Founded year

1993

Operating status

Operating

Headcount range

251–500 employees

Short description

Instituto Departamental De Salud De Nariño is the sole departmental health authority for Nariño, Colombia, created by Decree 401 in 1993 to direct, coordinate, surveil, and control public health services across 64 municipalities for citizens, providers, and municipal health offices.

Ownership category

akta.pro rank

Product category

Public Health Administration

NAICS

Administration of Public Health Programs (923120)

SIC

Services-Health Services (8000)

akta.pro primary industry

State/Provincial Health Department & Public Health Administration (BPAIABAH)

akta.pro secondary industries

HIE Platforms & Network Services (Community/Regional/National) (HLACABAB), Health Information Exchange & Public Health Data Integration (HLAJAJAD)

Keywords

• Public health services
• Health system administration
• Health surveillance regulation
• Department health services
• Health provider oversight

Headquarters

HQ city

San Juan de Pasto

HQ country

Colombia

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Pricing tiers

Distribution channels4 records

Marketing channels7 records

Core offering

Instituto Departamental de Salud de Nariño (IDSN) is the sole directing authority of the Health System for the Department of Nariño, Colombia. It coordinates, integrates, advises, supervises, and controls the technical, scientific, administrative, and financial aspects of public health across the department. The institute delivers public health programs, manages the registration and authorization of health service providers (IPS and ESE), conducts health surveillance and disease control, and provides citizen-facing digital services for health procedures, complaints, and payments.

Product overview

Instituto Departamental de Salud de Nariño operates a government health department portal providing citizen-facing digital services. The core offering consists of the IDSN Portal de Servicios y Trámites, which provides access to health procedures, online payments, appointment scheduling, and citizen complaint handling. Supporting sub-products include the Sede Electrónica (GLIA) for electronic administrative procedures, a Sistema de Consulta de Trámites for tracking procedure status, a PQRSDF system for petitions and complaints, and a Pagos en Línea system for online fee payments. The organization coordinates public health, quality assurance, and health insurance across the Nariño department in Colombia, functioning as the sole direction authority for the health system under Decree 401 of July 15, 1993.

Differentiator

Problem solved

Functional benefit

Products and services

• IDSN Portal de Servicios y Trámites

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves8 records

Expansion highlights3 records

Direct peers

• Secretaría Departamental de Salud del Valle del Cauca: Colombian departmental-level health authority with a directly comparable mandate: direction, surveillance, and oversight of the public health system for the Valle del Cauca department. Operates at the same tier of government under the same national health system framework.
• Secretaría Distrital de Salud de Bogotá: District-level health authority for Bogotá operating under the same national health system. Comparable in operational scope, although serving a much larger urban population and with a proportionally larger budget.
• Secretaría de Salud Departamental del Cauca: Neighboring Colombian departmental health authority with a closely comparable profile: mid-sized department, mixed urban-rural population, sub-regional health delivery challenges, and similar mandate scope under national health law.
• Secretaría Seccional de Salud y Protección Social de Antioquia: Departmental health authority for Antioquia, exercising the same funciones de dirección, vigilancia y control over IPS/ESE providers and public health programs. Closest functional peer given comparable department size and complexity.

Broad incumbents

• Supersalud (Superintendencia Nacional de Salud): National oversight body exercising inspection, vigilance, and control over the entire Colombian health system. Operates in adjacent regulatory space to IDSN, with national scope versus IDSN's departmental scope.
• Gobernación de Nariño: Parent government entity at the departmental level that appoints IDSN's director and ultimately controls its budget and priorities. Not a direct competitor, but the structural incumbent whose political decisions shape IDSN's operating environment.
• Ministerio de Salud y Protección Social de Colombia: National-level counterpart that defines the policy framework under which IDSN operates. While not a competitor, it is the structural incumbent that funds, regulates, and sets the agenda for all departmental health authorities including IDSN.

Others

• Pan American Health Organization (PAHO): Regional international health agency providing technical cooperation and standards to Colombian health authorities including departmental entities. Thematically related as an enabling/standards partner rather than a direct competitor.
• ADRES (Administradora de los Recursos del Sistema General de Seguridad Social en Salud): National entity managing the flow of health system financial resources to insurers and providers. Relevant counterpart because IDSN's ESE financial recovery and aseguramiento oversight functions intersect with ADRES payment flows.

Regional players

• Secretaría de Salud de Putumayo: Smaller neighboring Colombian departmental health authority serving a comparable rural Amazonian/Andean population. Provides a useful scale and complexity benchmark for IDSN's operational model.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/idsncontigo
• YouTubeyoutube.com/@idsnestacontigo?si=rA2_vqyeu38H15p6
• Facebookfacebook.com/1AC193EXEu
• LinkedInlinkedin.com/company/instituto-departamental-de-salud-de-nari%C3%B1o
• Instagraminstagram.com/idsnestacontigo?igsh=MTNncWQ2c3U0MzNicg%3D%3D
• TikToktiktok.com/@idsnestacontigo?_t=ZS-8v0rgMN9v3A&_r=1

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Instituto Departamental De Salud De Nariño