International Humanitarian Relief

What International Humanitarian Relief does

International Humanitarian Relief (IHR) is a Vienna-headquartered non-profit humanitarian organization founded in 2011 by Syrian expatriate businessmen and doctors to assist populations affected by the Syrian crisis. It operates as a 501(c)(3) charity in the United States (Tax ID 82-3645582) and holds operating licenses in Austria, Turkey, and Lebanon, with field offices in Syria, Lebanon, Turkey, Gaza, and Erbil, Iraq. IHR delivers a portfolio of parallel humanitarian programs rather than a unified product: water, sanitation and hygiene infrastructure (water pumping stations, sewage networks, a 15km sewer line serving 265,000 beneficiaries in Idlib); health and nutrition services (hospital support, ambulance provision, surgeries, free clinics serving tens of thousands of patients monthly); shelters and camps including the "We Will Be Back" caravan complex and 1,000-shelter Gaza campaign; food security and livelihood programs; education and protection via the Al Amal Schools network and vocational training centers; and orphan sponsorship programs in Syria, Lebanon, Turkey, and Gaza.

IHR generates no commercial revenue and operates entirely on donor contributions, both individual (one-time and recurring, including faith-based Zakat/Sadaqa/Qurbani channels) and institutional grants from humanitarian funding mechanisms and partners such as Qatar Red Crescent, IOM, and the Syrian Ministry of Social Affairs and Labor. Its go-to-market combines direct-to-consumer digital fundraising (website, social media, campaign landing pages, seasonal Ramadan/Eid/winter pushes) with community-led engagement (orphan sponsorship with quarterly updates) and field-driven operations. Pricing is structured as suggested donation tiers — orphan sponsorship at $75-$80 per month, food baskets at $25-$100, shelter shares at $150, shelter units at $1,350, and critical surgeries at $425-$650 — none of which are commercial transactions.

The organization is led by Amer Auf (President; founder of BAGS Group, operating across 20 countries since 1988), Samer M. Chamsi Pasha (Vice President; London Business School MBA), Maian Auf (Executive Director, IHR Austria), Houda Atassi (Co-Founder and Regional Director), and Raed Alkhani (Board Member, IHR-USA). At 74 employees, IHR serves millions of beneficiaries cumulatively across its program areas, including 3.5 million WASH beneficiaries, 2.3 million food-aid recipients, 1.5 million families receiving non-food items, and 234,000 monthly medical beneficiaries.

Name

International Humanitarian Relief

Legal name

International Humanitarian Relief (IHR)

Website

https://ihrelief.org

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

51–100 employees

Short description

International Humanitarian Relief is a Vienna-headquartered non-profit (founded 2011) delivering food aid, shelter, healthcare, water/sanitation, education, and orphan sponsorship to displaced refugees and conflict-affected populations across Syria, Lebanon, Turkey, and Gaza through donor-funded humanitarian programs.

Ownership category

akta.pro rank

Product category

Humanitarian Relief Services

NAICS

Emergency and Other Relief Services (624230), Community Housing Services (62422), Emergency and Other Relief Services (62423)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Refugee, IDP & Migration Humanitarian Assistance (BPAGAAAH)

akta.pro secondary industries

Emergency Shelter, Camp Management & Non-Food Items (NFI) (BPAGAAAC), Humanitarian Health & Emergency Medical Relief NGOs (HLAJAKAE), Humanitarian Logistics, Supply Chain & Air/Sea/Land Relief Transport (BPAGAAAI), Humanitarian-Development-Peace Nexus & Resilience Programming (BPADAEAK)

Keywords

• Humanitarian relief services
• Orphan sponsorship programs
• Water sanitation hygiene
• Shelter and camp management
• Food security and livelihoods

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Others

Revenue model

1. Donor Contributions and Charitable Donations: IHR operates entirely on charitable donations from individuals, organizations, and institutional donors. No products or services are sold. Revenue comes through one-time and recurring donation campaigns targeting global donors for humanitarian relief in Syria, Gaza, Lebanon, and Turkey.
2. Institutional Grants and Funding: Partnerships with institutional donors and foundations fund specific project implementations including water/sanitation projects, orphan sponsorship programs, food security initiatives, and shelter construction. Grants are received from humanitarian funding mechanisms and development agencies.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

International Humanitarian Relief (IHR) is a nonprofit humanitarian organization delivering emergency relief and development programs to conflict-affected and displaced populations across Syria, Lebanon, Turkey, and Gaza. Its core offerings include orphan sponsorship, water and sanitation infrastructure, food security and livelihood programs, shelter construction, healthcare and nutrition services, and education support. The organization operates entirely on charitable donations and institutional grants, with no products sold for profit.

Product overview

International Humanitarian Relief (IHR) operates as a humanitarian NGO with a portfolio of distinct programmatic offerings rather than a unified technology product. The organization delivers assistance through multiple parallel programs: Seasonal Projects covering Ramadan/Eid/winter campaigns, Orphan Sponsorship providing comprehensive child support, Water Sanitation & Hygiene (WASH) infrastructure projects, Health & Nutrition medical services, Shelters & Camps including the We Will Be Back caravan initiative, Food Security & Livelihood programs with agricultural and livestock components, and Education & Protection through schools and vocational training. Campaign-specific offerings include the 1000 Shelters for Gaza initiative, the Homeland Restored home rehabilitation project, Medical Emergency Response for Gaza, and the Hemm livelihood empowerment project. These operate as independent programmatic streams rather than an integrated platform.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 1.5 million families received non-food support
• +8 more outcomes

Named customers11 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered major, core and minor.

• Qatar Red CrescentmajorStrategic or Co-development PartnerOngoing partnership for water trucking to besieged areas in Aleppo, infrastructure projects in Aarsal camps including septic tanks, gravel layouts, concrete tent floors, and flood crossovers. Qatar Red Crescent has co-funded multiple humanitarian interventions in Syria and Lebanon.
• Seraj FoundationmajorStrategic or Co-development PartnerPartnership for 'We Will Be Back' medical clinic in Aarsal. Seraj Foundation co-established the clinic providing dental, public health, family planning, and ambulatory services to 2,310 refugees monthly.
• Gaziantep MunicipalitycoreStrategic or Co-development PartnerPartnership for Peace Education project targeting 120 Syrian children ages 6-12. Municipality co-launched the project in Ensar Center providing space and coordination support.
• Basmeh and ZeitoonehcoreStrategic or Co-development PartnerCo-partner with Gaziantep Municipality and IHR for Peace Education project. Contributes to project implementation for Syrian refugee children in Turkey.
• ATAAmajorStrategic or Co-development PartnerPartnership for emergency response in Afrin camps. ATAA collaborated with IHR and IOM support to respond to tent fires, floods, and snowfall damage affecting camp residents.
• Orient HelferminorGTM or Marketing PartnerPartner in Winter Warmth Campaign 2015, contributing to distribution of winter clothing, blankets, tarpaulins, and diesel to refugees in Lebanon and Atimah.
• Hand in HandminorGTM or Marketing PartnerPartner organization in Winter Warmth Campaign 2015, supporting distribution of heating fuel and winter supplies to Syrian and Lebanese families.
• Homs League AbroadminorGTM or Marketing PartnerPartner in Winter Warmth Campaign 2015, supporting winter assistance programs for displaced populations.
• SirajminorGTM or Marketing PartnerPartner organization in Winter Warmth Campaign 2015, contributing to humanitarian relief efforts.
• IOM (International Organization for Migration)majorStrategic or Co-development PartnerSupports emergency response projects including ATAA partnership for Afrin camp emergency response. Provides institutional funding and coordination for displacement interventions.
• Balad OrganizationcoreStrategic or Co-development PartnerPartnership for HAVA Center women empowerment project. Coordinated to establish women association managing sewing workshop after project period, ensuring sustainability.
• Ministry of Social Affairs and Labor (Syria)coreStrategic or Co-development PartnerGovernment partnership for Homeland Restored campaign rehabilitating homes and schools. Ministry helps identify priority homes and schools for vulnerable families and IDPs.

Scale indicators19 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Relief International: Global humanitarian NGO operating in hard-to-reach conflict zones including Syria, with programs in health, WASH, food security, and shelter. Operates with comparable scale and similar multi-sector humanitarian model serving displaced populations.
• Syrian American Medical Society (SAMS): Syrian-American medical humanitarian organization operating hospitals, clinics, and medical missions in Syria, Lebanon, Jordan, and Turkey. Directly comparable to IHR given overlapping medical programming in the same conflict geographies and similar Syrian-diaspora founding base.
• Karam Foundation: US-based Syrian-diaspora nonprofit supporting Syrian refugees through education, livelihoods, and humanitarian programs. Closely comparable given diaspora-driven origin, education focus, and operating region.
• Syrian Arab Red Crescent (SARC): Syrian national Red Cross/Red Crescent society providing humanitarian aid inside Syria including food, shelter, medical, and WASH services. Directly comparable as a primary humanitarian actor operating across Syria with similar programming.
• Union of Medical Care and Relief Organizations (UOSSM): Coalition of Syrian medical NGOs operating hospitals and clinics inside Syria and neighboring countries. Comparable through medical humanitarian programming focused on the Syrian crisis and similar diaspora-driven governance model.
• Molham Volunteering Team: Syrian-origin humanitarian organization supporting refugees and displaced populations across Syria, Turkey, and Lebanon with food, shelter, and medical aid. Comparable in mission, regional footprint, and diaspora-driven fundraising model.
• Syrian Relief and Development (SRD): Syrian-diaspora humanitarian organization delivering food, shelter, medical, and education programs inside Syria. Directly comparable as a Syrian-affiliated NGO with parallel operational footprint and similar donor base.

Broad incumbents

• International Rescue Committee (IRC): Large established humanitarian organization with deep operations in Syria, Lebanon, Jordan, and Turkey. Operates in same geographies with overlapping WASH, health, and education programming but at substantially larger scale and broader geographic reach.
• Mercy Corps: Major global humanitarian organization with significant Syria, Lebanon, and Jordan programming. Comparable through multi-sector humanitarian approach (WASH, food security, livelihoods) but operates at much larger scale and broader geography.
• Qatar Red Crescent Society: National Red Crescent society operating major humanitarian programs across Syria, Lebanon, and Gaza with substantial funding capacity. Both a strategic partner to IHR and a comparable institutional humanitarian actor in the same geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/international-humanitarian-relief

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about International Humanitarian Relief