International Loss Adjusters

What International Loss Adjusters does

The International Institute of Loss Adjusters (IILA), founded in 1965 and headquartered in Ottawa, Canada, is a non-profit professional membership association for senior loss adjustment professionals handling complex, multi-jurisdictional insurance claims. Membership is structurally capped at 200 senior professionals drawn from more than 38 nations across North America, Latin America, Europe, the Middle East, Asia Pacific, Africa, and the Caribbean; the cap was set by the founding members and remains in force. The organization's value proposition centers on enabling cross-border expertise sharing for losses that span multiple regulatory regimes — for example, a Latin American policy covering an explosion at an Asian-owned plant in Africa — through a curated member directory that functions as the industry reference guide to the highest-level property claims professionals globally.

IILA generates revenue solely through recurring membership dues from individual senior practitioners; no commercial products, technology platforms, SaaS offerings, or sponsorship streams are disclosed. Distribution and engagement are driven by three operational assets: an annual convention rotated across member-hosting countries (upcoming: Montevideo in October 2025, London in October 2026), a bi-annual newsletter called The International Monitor published in March and August, and a searchable online member directory organized alphabetically and geographically. The organization is governed by an elected officer slate — President Jerry Provencher, 1st Vice President Khalid W. Jishi, 2nd Vice President Osmar Oliveira Martins, Secretary Charles J. Reilly Jr., Treasurer Thomas E. Erhardt, and Immediate Past President Michael Nardulli — drawn from leading independent adjusting firms including McLarens, Provencher & Company, Arab Loss Adjusters, Erhardt Adjustment Company, and Edward R. Reilly & Company. No parent company, subsidiaries, patents, partnerships, technology integrations, or AI/ML capabilities are disclosed.

Name

International Loss Adjusters

Legal name

International Institute of Loss Adjusters, Inc.

Website

https://iila.com

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

1–10 employees

Short description

The International Institute of Loss Adjusters (IILA) is a non-profit membership association founded in 1965 and headquartered in Ottawa, Canada, limited to 200 senior loss-adjustment professionals across 38+ nations who handle complex, multi-jurisdictional insurance claims, served through a member directory, an annual convention, and a bi-annual newsletter.

Ownership category

akta.pro rank

Headquarters

HQ city

Ottawa

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Membership Dues: Revenue is generated through membership fees from senior loss adjustment professionals and firms. The organization was established in 1965 by independent loss adjusters to enhance international understanding, share local loss handling expertise, and establish fellowship among members.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

IILA is a professional membership association for senior insurance loss-adjustment professionals. It admits no more than 200 senior members from more than 38 nations and offers them a global member directory, annual conventions and AGM, the International Monitor newsletter, and a World News resource to support cross-border knowledge exchange and fellowship in handling complex, multi-jurisdictional property claims.

Product overview

International Institute of Loss Adjusters (IILA) is a professional membership organization, not a product company. It operates as an industry association for insurance claims adjusting professionals, providing member directory services, annual conferences and AGMs, the International Monitor newsletter publication, world news resources, and regional summaries. No distinct commercial products, SaaS offerings, or technology platforms are offered.

Differentiator

Problem solved

Functional benefit

Products and services

• IILA Membership Membership in the International Institute of Loss Adjusters, capped at 200 senior loss-adjustment professionals from 38+ nations, granting access to the global peer network, member directory, and conventions.
• Member Directory Searchable online directory of IILA members organized alphabetically and geographically, serving as a reference guide to the highest level of property claims professionals worldwide.
• Annual Convention and AGM
• The International Monitor Newsletter

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Council of Insurance Adjusters: Professional association for insurance adjusters focused on education, ethics, and industry standards in claims handling. Comparable as a credentialing and professional-development body serving practicing adjusters across multiple lines.
• National Association of Independent Insurance Adjusters (NAIIA): US-based trade association representing independent insurance adjusters with membership, education, and advocacy functions. Directly comparable as a membership association serving the independent claims-adjusting profession, though domestic rather than international in scope.
• Chartered Institute of Loss Adjusters (CILA): The UK's premier professional body for loss adjusters, offering membership credentials, training, and standards for the claims-adjusting profession. Directly comparable as a credentialing and networking body for senior loss-adjustment practitioners, though UK-focused versus IILA's global remit.
• Independent Insurance Adjusters: US membership organization for independent insurance adjusters providing advocacy, education, and networking. Directly comparable as a peer association serving independent claims-adjusting practitioners.
• The International Association of Insurance Professionals: International association for insurance industry professionals providing networking, education, and leadership development. Comparable as a peer global membership body serving insurance practitioners across borders.

Broad incumbents

• Property Casualty Insurers Association of America (PCI): Major US trade association for property/casualty insurers. Comparable as an industry association within the broader insurance ecosystem IILA serves, though focused on carriers rather than adjusters.
• Insurance Institute of America (now part of The Institutes): Long-standing US education and credentialing body for insurance professionals offering designations like CPCU. Comparable as a credentialing and continuing-education provider within the insurance profession, though broader in scope.
• Chartered Insurance Institute (CII): Leading UK-based professional body for the insurance and financial services industry, offering credentials and continuing education. Comparable as a credentialing body serving insurance professionals, with much broader scope than IILA.
• National Insurance Association: US-based association representing insurers and insurance professionals across multiple lines. Comparable as a peer membership body serving insurance industry practitioners with a wider mandate than loss-adjusting specifically.

Regional players

• Australian Institute of Loss Adjusters: National professional association for loss adjusters in Australia and New Zealand. Comparable as a regional peer body setting membership standards and providing industry representation for loss-adjusting professionals, though geographically narrower than IILA.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/international-loss-adjusters

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about International Loss Adjusters