Illinois American Water
Illinois American Water is a regulated water and wastewater utility serving residential, commercial, industrial, and municipal customers across Illinois as a wholly-owned subsidiary of American Water (NYSE: AWK). It holds exclusive service territory rights under the Illinois Commerce Commission and operates under regulated rate-based recurring revenue.
- Company typePublic
- Founded-
- Headquarters—
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Illinois American Water does
Illinois American Water is a regulated water and wastewater utility providing potable water supply, distribution, and wastewater collection and treatment services to residential, commercial, industrial, and municipal customers across Illinois. The company operates as a wholly-owned subsidiary of American Water (NYSE: AWK), the largest publicly traded U.S. water and wastewater utility, which itself operates regulated utilities across 14 states. Illinois American Water operates under the regulatory oversight of the Illinois Commerce Commission (ICC), which grants exclusive service territory rights and rate recovery mechanisms that define both its revenue model and its competitive position.\n\nThe company's product portfolio centers on two core regulated services — water service and wastewater service — supplemented by customer-facing digital tools and community programs. The primary digital product is the MyWater self-service portal, which enables bill payment, service start/stop requests, usage monitoring, paperless billing enrollment, and alert signup on a 24/7 basis. Supporting offerings include water quality reports, PFAS sampling and disclosure, lead-in-drinking-water education, industrial pretreatment programs, stormwater management resources, and community grant programs (Hydration Station and Firefighter grants).\n\nThe business model is a regulated subscription/recurring revenue model, with rates determined by ICC-approved tariff structures and customers billed monthly. Underlying infrastructure is capital-intensive, with the company investing more than $280 million in 2025 alone across its Illinois service territory for treatment plants, pipelines, pumping stations, and wastewater systems. Go-to-market is primarily captive — within its exclusive service territory, customers cannot choose an alternative water provider — with growth dependent on rate base expansion approved through rate cases and customer additions through new development connections. Customer segments are horizontally distributed across residential households (primary), commercial and industrial accounts, and municipal/community partnerships.
Illinois American Water firmographics
Firmographics- Name
- Illinois American Water
- Legal name
- Illinois American Water
- Website
- https://illinoisamwater.com
- Company type
- Public
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Illinois American Water is a regulated water and wastewater utility serving residential, commercial, industrial, and municipal customers across Illinois as a wholly-owned subsidiary of American Water (NYSE: AWK). It holds exclusive service territory rights under the Illinois Commerce Commission and operates under regulated rate-based recurring revenue.
- Ownership category
- akta.pro rank
Illinois American Water industry classification
Industry- Product category
- Water and Wastewater Utility Services
- NAICS
- Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131), Sewage Treatment Facilities (221320)
- SIC
- Water Supply (4941)
- akta.pro primary industry
- Water Supply & Wastewater Utilities Administration (BPAIACAG)
Keywords
Illinois American Water business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Water Service: Recurring water utility service charges billed to residential, commercial, and industrial customers based on consumption and fixed service fees.
- Wastewater Service: Wastewater collection and treatment services provided to customers, billed as recurring service charges.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Residential and commercial water/wastewater service rates |
Distribution channels4 records
Marketing channels6 records
Illinois American Water product offering
Product offeringCore offering
Illinois American Water is a regulated water and wastewater utility that supplies potable water and provides wastewater collection and treatment services to residential, commercial, and industrial customers throughout Illinois. The company operates under exclusive service territory granted by the Illinois Commerce Commission, invests in infrastructure ($280M+ in 2025), and offers self-service account management through the MyWater online portal alongside customer assistance and industrial pretreatment programs.
Product overview
Illinois American Water is a regulated public utility providing water and wastewater services to customers across Illinois. The company offers a unified service portfolio centered on core water supply/distribution and wastewater treatment services, supplemented by customer-facing digital tools and community programs. The primary customer-facing digital product is MyWater, an online account management portal that integrates billing, service control, usage monitoring, and alerts. Additional offerings include specialized programs for water quality (PFAS sampling, lead information, water quality reports), stormwater and wastewater management services, and community investment programs including the Hydration Station Grant Program and Firefighter Grant Program. The company invests in infrastructure, having invested over $280 million in 2025 alone.
Differentiator
Problem solved
Functional benefit
Brands
- MyWater: Self-service account management platform allowing customers to view bills, check balances, manage service, sign up for alerts, view water usage, and setup paperless billing.
Products and services
- MyWater Online Account Portal
Companies that use Illinois American Water
Customer profileSegments3 records
Ideal customer profiles3 records
Illinois American Water technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Illinois American Water partnerships and signals
Strategic signalScale indicators1 record
Recent moves6 records
Expansion highlights5 records
Illinois American Water competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Illinois American Water social profiles
Digital presenceIllinois American Water financial estimates
Financial estimateRevenue estimate
Valuation estimate
Illinois American Water leadership team
Management profileNumber of profiles
Illinois American Water funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Illinois American Water M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Illinois American Water
What does Illinois American Water do?
Illinois American Water is a regulated water and wastewater utility that supplies potable water and provides wastewater collection and treatment services to residential, commercial, and industrial customers throughout Illinois. The company operates under exclusive service territory granted by the Illinois Commerce Commission, invests in infrastructure ($280M+ in 2025), and offers self-service account management through the MyWater online portal alongside customer assistance and industrial pretreatment programs.
Is Illinois American Water a public or private company?
Illinois American Water is a public company. It is classified as public and is currently operating.
When was Illinois American Water founded?
Illinois American Water was founded in -1. It employs 11 to 50 people.
How does Illinois American Water make money?
Two revenue lines are on record. Water Service is the primary driver. The others are wastewater Service.
Does Illinois American Water have an API?
No public API is recorded for Illinois American Water.
What industry is Illinois American Water in?
Illinois American Water's product category is Water and Wastewater Utility Services. Its primary akta.pro industry code is BPAIACAG, Water Supply & Wastewater Utilities Administration. Its NAICS code is 2213 and its SIC code is 4941.