Impiana Hotel Ipoh

What Impiana Hotel Ipoh does

Impiana Hotel Ipoh is a 4-star city hotel located in Ipoh, Perak, Malaysia, operated as a wholly-owned property under Impiana Hotels & Resorts Management Sdn Bhd (IHRM), the hospitality arm of the Impiana Group. The property serves mid- to top-tier business and leisure travelers through centrally located accommodation, on-site spa and wellness services, food and beverage, and meeting and event facilities. It is one of 11 properties under the Impiana Hotels, Resorts & Spas brand spanning Malaysia, Thailand, and Indonesia.

The property's offering is built on standard hotel management systems and a website-based booking platform that supports direct reservations, promo codes, and property-specific micro-sites. Core product lines include accommodation across multiple room categories, branded spa services (Prana Spa, Chill Reflexology), meeting and event spaces with audio-visual technology, and on-site dining. The hotel functions as part of a broader portfolio that includes city hotels, beach resorts, and private villas across Southeast Asia, allowing cross-property guest movement and shared brand standards.

Impiana Hotel Ipoh generates revenue from four primary streams: accommodation (the recurring base), spa and wellness, food and beverage, and meetings and events. Go-to-market is direct-to-consumer via the official website booking engine, phone reservations, and walk-in guests, complemented by traditional corporate and travel agent distribution. Pricing is not publicly disclosed, though an 'Offers' section suggests promotional packages are used to drive demand. No revenue figures, funding rounds, M&A activity, or leadership changes are disclosed in the available data.

Name

Impiana Hotel Ipoh

Legal name

Impiana Hotels & Resorts Management Sdn Bhd

Website

https://impiana.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

101–250 employees

Short description

Impiana Hotel Ipoh is a 4-star city hotel in Ipoh, Malaysia, operated by Impiana Hotels & Resorts Management Sdn Bhd. It serves mid- to top-tier business and leisure travelers with accommodation, spa, dining, and meeting and event facilities.

Ownership category

akta.pro rank

Product category

Hotel and Hospitality Services

NAICS

Hotels (except Casino Hotels) and Motels (72111)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro industry

PRIMARYTHAGAAAL

Integrated Full-Service Hotel Complexes (Mixed-Use)

Travel & Hospitality/Lodging & Accommodation/Hotels (Full-Service)

Keywords

• Hotel accommodation
• Hospitality services
• Spa wellness
• Meeting events
• Food beverage

Headquarters

HQ city

Ipoh

HQ country

Malaysia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Accommodation Services: Room rentals across multiple room categories including standard rooms and suites, generating recurring revenue from overnight stays.
2. Spa and Wellness Services: On-site spa services including Prana Spa and Chill Reflexology offerings, providing relaxation and wellness treatments to hotel guests and external visitors.
3. Meeting and Events: Conference and event spaces for corporate meetings, weddings, and social gatherings, as indicated by the Meeting and Events section on the main website.
4. Food and Beverage: On-site dining facilities typically associated with 4-star hotels, serving breakfast, lunch, and dinner to hotel guests.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Impiana Hotel Ipoh is a four-star city hotel in Ipoh, Malaysia, providing overnight accommodation across multiple room categories including standard rooms and suites. Beyond lodging, the hotel offers on-site food and beverage services, conference and event facilities for corporate and social gatherings, and signature wellness services through Prana Spa and Chill Reflexology. The property operates as part of the regional Impiana Hotels, Resorts & Spas brand and serves both business and leisure travelers.

Product overview

Impiana Hotels & Resorts Management Sdn Bhd (IHRM) operates a portfolio of hospitality properties across Malaysia, Thailand, and Indonesia. The portfolio includes city hotels (Impiana KLCC Hotel, Impiana Hotel Ipoh, Impiana Hotel Senai), beach resorts (Impiana Resort Patong, Impiana Resort Chaweng Noi), and private villas (Kata Noi, Ubud, Seminyak, Cemagi). Additional offerings include Meeting and Events facilities with state-of-the-art audio-visual technology, and spa services featuring Prana Spa and Chill Reflexology. The properties primarily serve mid- to top-tier travelers seeking premium hospitality services.

Differentiator

Problem solved

Functional benefit

Brands

• Prana Spa: Spa brand operated within Impiana properties offering wellness and spa services
• Chill Reflexology
• Swasana Spa

Products and services

• Impiana Hotel Ipoh Accommodation
• Impiana Hotel Ipoh A 4-star hotel property located in Ipoh, Malaysia, offering accommodation services as part of the Impiana Hotels & Resorts portfolio, serving mid- to top-tier business and leisure travelers.
• Meeting and Events Conference and event facilities offered across Impiana properties, including grand ballrooms and meeting rooms with audio-visual technology, for corporate meetings, weddings, and social gatherings.
• Prana Spa Signature spa service offering wellness and relaxation treatments at Impiana properties, available to hotel guests and external visitors.
• Chill Reflexology Reflexology and acupressure treatments available at Impiana properties, including Impiana Hotel Senai.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Shangri-La Hotels and Resorts: Global luxury and upper-upscale hotel group with strong presence in Malaysia and SEA. Comparable as a broader incumbent in the same hospitality category that competes for the same corporate and leisure guests in the region.
• Marriott International: Global multi-brand hotel operator with extensive SEA presence across luxury, premium, and select-service tiers. Comparable as the dominant incumbent competing for the same 4-star city-hotel demand that Impiana targets.
• Hilton Hotels & Resorts: Global multi-brand hospitality company with broad SEA expansion. Comparable as an incumbent competing for the same corporate travel and meetings demand in Malaysian and regional markets.
• Centara Hotels & Resorts: Thai regional hospitality group with city hotels, beach resorts, and private villa properties across Thailand, Indonesia, and other SEA markets. Directly comparable to Impiana on multi-format portfolio (city hotels, beach resorts, villas) and SEA geographic mix.
• Minor International (Minor Hotels): Thailand-headquartered regional hospitality group operating Anantara, Avani, Oaks and other brands across SEA and beyond. Comparable to the broader Impiana Group as a regional incumbent with multi-country portfolios spanning Malaysia, Thailand, and Indonesia.

Direct peers

• Hotel Sentral: Malaysian 3–4 star city hotel brand with multiple secondary-city locations. Comparable to Impiana Hotel Ipoh on segment (mid-scale city hotels), Malaysian secondary-city focus, and targeting of business and leisure travelers.
• Sunway Hotels & Resorts: Malaysian hospitality operator with multiple 4-star city and resort hotels integrated with mixed-use developments. Comparable to Impiana on multi-property Malaysian footprint, 4-star positioning, and combination of business and leisure demand capture.
• Berjaya Hotels & Resorts: Malaysian regional hospitality group operating a multi-property portfolio of city hotels and resorts across Malaysia and the wider region. Directly comparable to Impiana as a Malaysian-headquartered, multi-brand hospitality company serving mid-to-upper tier travelers with city and resort properties.

Regional players

• Anantara Hotels, Resorts & Spas: Operated by Minor International, Anantara is a luxury and upscale regional brand with strong presence in Thailand, Indonesia, and Malaysia — comparable to Impiana's premium positioning and to the group's beach-resort and villa offerings in the same geographies.
• Banyan Tree Holdings: Singapore-headquartered luxury resort and villa operator with strong presence in Phuket, Koh Samui, and Bali — overlapping directly with Impiana's Thailand and Indonesia private-villa and resort footprint.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/impiana-hotel-ipoh

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Impiana Hotel Ipoh