Inclusive Change Ltd

What Inclusive Change Ltd does

Inclusive Change Ltd is a UK-based workforce transformation consultancy headquartered in Bristol, founded and led by Lucy Smith. The firm operates a hybrid professional services and digital content model, delivering tailored consultancy, training, workshops, coaching, and keynote speaking across the public, private, and third sectors. Its positioning combines change management, inclusive leadership development, neurodiversity workplace expertise, and AI governance advisory, with named clients including NHS, University of Bristol, South Gloucestershire Council, Gloucestershire VCSE Alliance, and County Football Associations.

The firm's core IP is the RADM™ Decision Model, a registered trademark and proprietary six-stage cyclical decision framework for neurodiversity workplace adjustments and organisational decision-making, derived from the National Decision Model. This framework is embedded across the product mix, including the ND HR Manager's Toolkit (a £79+VAT digital product), free whitepapers and e-books used as lead magnets, and structured consultancy engagements (Change Management & AI, DecidR Decision Making). The product portfolio spans nine distinct offerings covering organisational change, leadership development, individual coaching, and digital resources.

Go-to-market is content-driven and sales-led: free 30-minute discovery calls and a 'Lunch and Learn' webinar series function as top-of-funnel acquisition channels, converting into bespoke consultancy and training engagements. Marketing channels include a resources hub, active social media on LinkedIn, Facebook, Instagram and YouTube, conference keynotes, and the Future Voices podcasting directory. The business is privately held, founder-owned, operates within a single UK geography, and has no disclosed external funding, making growth self-funded and delivery-capacity-constrained.

Name

Inclusive Change Ltd

Legal name

Inclusive Change Ltd

Website

https://inclusivechange.co.uk

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Inclusive Change Ltd is a Bristol-based, founder-led UK workforce transformation consultancy delivering change management, neurodiversity, inclusive leadership, and AI governance advisory across public, private, and third-sector organisations.

Ownership category

akta.pro rank

Product category

Management Consulting

NAICS

Educational Services (611)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Professional Development for Inclusive Practices (General Education Staff) (EDAKABAL)

Keywords

• Change management consulting
• Inclusive leadership training
• Neurodiversity workplace programmes
• Organisational transformation services
• Workforce inclusion consulting

Headquarters

HQ city

Bristol

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Consultancy Services: Tailored strategic consultancy helping organisations navigate change, develop inclusive leaders, and create high-performing workplaces. Delivered across public, private and third sectors.
2. Training and Workshops: Workplace learning programmes delivered online and in-person across the UK. Ranges from one-hour webinars to full-day programmes and longer-term consultancy projects.
3. Digital Products: Digital resources including the ND HR Manager's Toolkit (44-page resource) sold as one-time purchases, and free e-books for lead generation.
4. Coaching and Mentoring: Individual mentoring, coaching, and workplace support services for neurodivergent individuals, plus Access to Work support.
5. Keynote Speaking: Award-winning keynote speaker Lucy Smith delivers talks on leadership, neurodiversity, organisational change, and the future of work at conferences and events.

Pricing tiers

Go-to-market motion3 records

Distribution channels2 records

Marketing channels5 records

Core offering

Inclusive Change Ltd is a UK workforce transformation consultancy that helps organisations navigate change, develop inclusive leaders, and build neuroinclusive workplaces. It delivers strategic consultancy, training programmes, coaching, keynote speaking, and paid digital resources (including the ND HR Manager's Toolkit) to organisations across the public, private and third sectors.

Product overview

Inclusive Change Ltd offers a portfolio of professional services including consultancy programmes, training workshops, digital resources, and speaking engagements. Their core offerings centre on change management and AI governance, neurodiversity expertise, and inclusive leadership development. The product suite includes paid digital resources (The ND HR Manager's Toolkit at £79+VAT, free AI Whitepaper and Inclusion Matters E-Book), structured consultancy services (Change Management & AI, DecidR Decision Making), and training/coaching programmes for organisations, leaders, and individuals. The company also offers keynote speaking services through founder Lucy Smith.

Differentiator

Problem solved

Functional benefit

Brands

• Inclusive Change at Work CIC: Related community interest company mentioned in Lucy's bio as an additional venture.

Products and services

• Change Management & AI Consultancy Strategic consultancy helping UK organisations navigate organisational change and AI implementation with an inclusive approach. Targeted at organisations across public, private and third sectors.
• DecidR Decision Making Framework A structured methodology and consultancy service that helps leaders make better organisational decisions, particularly around neurodiversity workplace adjustments and change.
• Neurodiversity Training & Workplace Programmes Workplace learning programmes covering neurodiversity awareness, managing performance, leading inclusive teams, and practical workplace adjustments, delivered online and in-person across the UK.
• Inclusive Leadership Development Leadership development programmes focused on creating inclusive workplace cultures and supporting managers to lead diverse teams effectively.
• Keynote Speaking & Conference Hosting Award-winning keynote speeches and conference hosting on leadership, neurodiversity, change management, and future of work topics delivered by founder Lucy Smith.
• Mentoring & Coaching for Individuals One-to-one mentoring, coaching, and workplace support for neurodivergent individuals to help them thrive in their careers, including Access to Work support.
• The ND HR Manager's Toolkit A 44-page plain-English digital resource covering neurodiversity policy, reasonable adjustments, recruitment, legal frameworks, and manager guidance for HR professionals. Includes the Neurodiversity Policy Template, RADM™ Decision Model and tribunal case studies. Sold as a one-time purchase at £79+VAT.

Quantifiable outcome

• 120+ organisations supported across sectors
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Nine partnerships are on record, tiered minor and core.

• Women's Work LabminorStrategic or Co-development PartnerPartner organisation visible in client logos, indicating collaborative work in women's employment and workplace inclusion initiatives.
• Sunhouse CreativeminorStrategic or Co-development PartnerCreative agency partner visible in client logos, indicating collaborative work on workplace inclusion projects.
• Changing Lives Community ServicesminorStrategic or Co-development PartnerCharitable organisation in client network, working together on community-based inclusion initiatives.
• South Gloucestershire CouncilcoreStrategic or Co-development PartnerKey public sector client and partner for youth employment programmes and workforce development initiatives including Youth Guarantee scheme.
• West of England Combined AuthoritycoreStrategic or Co-development PartnerRegional economic development partner for workforce development and inclusion programmes across the West of England region.
• We Work for EveryoneminorStrategic or Co-development PartnerEmployment-focused charity partner in client network, collaborating on workplace inclusion programmes.
• Skills Connect BristolminorStrategic or Co-development PartnerSkills and employment network partner in the Bristol region for workforce development and inclusion initiatives.
• Gloucestershire AlliancecoreStrategic or Co-development PartnerVCSE sector alliance partner in Gloucestershire. Case study work documented for strengthening the voluntary and community sector.
• HR DeptminorStrategic or Co-development PartnerHR services partner in client network, indicating collaborative work on HR and inclusion matters.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Pearn Kandola: UK diversity and inclusion consultancy offering broader D&I services to corporate clients including unconscious bias training and inclusive leadership. Comparable in the inclusive leadership development space but covers broader D&I rather than specialising in neurodiversity.
• Deloitte (Inclusion & Diversity practice): Global professional services firm with a large inclusion and diversity practice delivering neurodiversity and change management programmes to enterprise clients. Comparable offering category, but operates at much larger scale with bundled advisory.

Direct peers

• Evenbreak: UK inclusive job-board and employer consultancy helping organisations hire and retain disabled and neurodivergent talent. Comparable for the recruitment-focused inclusion work and employer advisory around reasonable adjustments.
• Lexxic: UK-based psychological consultancy specialising in neurodiversity assessments, coaching, and workplace inclusion training. Closely comparable for the assessment, reasonable-adjustment, and HR-team training offering to UK corporate clients.
• Exceptional Individuals: UK-based recruitment and workplace support provider focused on neurodivergent talent. Directly comparable for Access to Work support, recruitment guidance, and HR-team training on reasonable adjustments in the UK.
• Genius Within: UK-based social enterprise providing neurodiversity assessments, coaching, and workplace training. Directly comparable as a UK-focused specialist neurodiversity consultancy targeting employers, with overlapping service lines in workplace adjustments and manager training.
• Auticon: International consultancy employing autistic and neurodivergent consultants to advise corporate clients on inclusion and accessibility. Comparable in neurodiversity advisory to UK enterprises, but operates a larger multi-country model.
• YSC (Change Management Consultancy): UK-based change management and leadership consultancy serving global enterprises. Comparable for the organisational change and leadership development offering, though less neurodiversity-specialised.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@ProjectSandboxBroadcasting
• Facebookfacebook.com/inclusivechangechampions
• LinkedInlinkedin.com/company/inclusive-change-ltd
• Instagraminstagram.com/inclusive_change_

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Inclusive Change Ltd