Indiana American Water
Indiana American Water is a regulated water and wastewater utility providing drinking water supply, distribution, and wastewater services to residential, commercial, and industrial customers across Indiana as a wholly-owned subsidiary of American Water Works Company Inc. (NYSE: AWK).
- Company typePrivate
- Founded-
- Headquarters—
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Indiana American Water does
Indiana American Water is a regulated water and wastewater utility providing drinking water supply, distribution, and wastewater collection and treatment to residential, commercial, and industrial customers throughout Indiana. The company is a wholly-owned subsidiary of American Water Works Company Inc. (NYSE: AWK), the largest publicly traded water and wastewater utility company in the United States, and operates within an exclusive state-regulated service territory with rates subject to Indiana regulatory approval. Indiana American Water was first established in 1886 and is headquartered in Greenwood, Indiana. The company also operates Community Utilities of Indiana as a wholly-owned subsidiary extending service to additional communities.
The underlying technology is physical water and wastewater infrastructure — treatment plants, distribution networks, reservoirs, and related assets — augmented by a digital customer layer that includes the MyWater online portal (account management, bill payment, usage monitoring, paperless billing), a real-time Customer Advisory Map for outage and service-alert visibility, and an online emergency reporting channel. Additional service capabilities include a Lead Service Line Replacement Program (committed to removing lead and galvanized piping within ten years), voluntary PFAS sampling with public Water Quality Reports, cross-connection and backflow prevention systems, watershed protection programs, and the Water Learning Center / Splash Lab educational resources.
Revenue is generated through regulated water and wastewater tariffs, with rates structured and approved at the state level; specific pricing is not publicly disclosed at the subsidiary level and is consolidated into American Water Works Company Inc.'s public filings. Customer segments include residential households (primary), new customers setting up service, developers and contractors requiring new connections, low-income customers receiving bill-payment assistance, and municipalities/communities served by the utility's infrastructure. Customer access is delivered through self-service digital channels, 24/7 phone support, and physical payment locations.
Indiana American Water firmographics
Firmographics- Name
- Indiana American Water
- Legal name
- Indiana American Water
- Website
- https://indianaamwater.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Indiana American Water is a regulated water and wastewater utility providing drinking water supply, distribution, and wastewater services to residential, commercial, and industrial customers across Indiana as a wholly-owned subsidiary of American Water Works Company Inc. (NYSE: AWK).
- Ownership category
- akta.pro rank
Indiana American Water industry classification
Industry- Product category
- Water and Wastewater Utility Services
- NAICS
- Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (22132), Water Supply and Irrigation Systems (22131)
- SIC
- Water Supply (4941), Sanitary Services (4950), Electric, Gas & Sanitary Services (4900)
- akta.pro primary industry
- Water Supply & Wastewater Utilities Administration (BPAIACAG)
Keywords
Indiana American Water business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Supply Chain, Technology or R&D, Others
Distribution channels3 records
Marketing channels6 records
Indiana American Water product offering
Product offeringCore offering
Indiana American Water is a regulated water and wastewater utility that provides drinking water treatment and distribution, wastewater collection and treatment, and related customer services to residential, commercial, industrial, and municipal customers across Indiana. As a wholly-owned subsidiary of American Water Works Company Inc. (NYSE: AWK), the largest publicly traded water and wastewater utility in the United States, it operates local Indiana infrastructure under an exclusive, regulated service territory.
Product overview
Indiana American Water is a regional water utility company providing water supply, distribution, and wastewater services to customers across Indiana. The company operates as part of the American Water enterprise, offering a portfolio of services centered on its core water and wastewater infrastructure. The primary customer-facing digital product is the MyWater Online portal for account management and bill payment. Additional offerings include regulatory Water Quality Reports, a Lead Service Line Replacement Program, PFAS sampling and information services, a Low Income Program for financial assistance, and educational resources including the Water Learning Center and Splash Lab. The company also provides a Customer Advisory Map for real-time service alerts. Together, these products and services form a comprehensive utility offering combining essential infrastructure services with customer-facing digital tools and community support programs.
Differentiator
Problem solved
Functional benefit
Products and services
- Water Supply and Distribution
Companies that use Indiana American Water
Customer profileSegments5 records
Ideal customer profiles3 records
Indiana American Water technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Indiana American Water partnerships and signals
Strategic signalRecent moves6 records
Expansion highlights6 records
Indiana American Water competitors and assessment
Company assessmentDirect peers
- Artesian Resources Corporation: Investor-owned water and wastewater utility serving Delaware, Pennsylvania, and Maryland. Comparable small-cap regulated water utility with similar customer concentration and growth-via-acquisition strategy.
- Essential Utilities Inc. Multi-state regulated water and natural gas utility serving Pennsylvania, Ohio, Texas, Indiana, Illinois, and other states. Operates Aqua America-branded water subsidiaries with similar exclusive-territory, rate-base economics.
- American States Water Company: Parent of Golden State Water Company, a regulated water utility serving California and other states with military and contracted services. Closely comparable rate-regulated water utility business model.
- SJW Group: Holding company for San Jose Water Company and Connecticut Water Service. Comparable investor-owned, rate-regulated water utility with multi-state footprint and similar capex-driven rate base growth strategy.
- York Water Company: Investor-owned regulated water utility serving south-central Pennsylvania. Comparable small-cap pure-play water utility with similar rate-regulated economics and dividend-oriented model.
- Middlesex Water Company: Investor-owned regulated water and wastewater utility serving New Jersey and Delaware. Comparable pure-play regulated water utility with similar service territory exclusivity and customer base dynamics.
- American Water Works Company Inc. Parent company of Indiana American Water and the largest publicly traded water and wastewater utility in the US. Directly comparable regulated utility business across 14 states with similar rate-regulated returns model.
- California Water Service Group: Investor-owned water utility serving California, Washington, New Mexico, Hawaii, and Texas. Comparable regulated water-only utility with similar growth via rate base expansion and tuck-in acquisitions.
Regional players
- Citizens Energy Group: Indianapolis-based utility providing water, wastewater, natural gas, and thermal energy services to central Indiana customers. Direct geographic competitor in the same Indiana service region.
Broad incumbents
- Veolia Environnement: Global environmental services company with regulated water and wastewater operations in multiple US municipalities. Provides outsourced water services comparable to Indiana American Water's municipal and community service contracts.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key highlights7 records
Customer concentration
Indiana American Water social profiles
Digital presenceIndiana American Water financial estimates
Financial estimateRevenue estimate
Valuation estimate
Indiana American Water leadership team
Management profileNumber of profiles
Indiana American Water subsidiaries and ownership
Company hierarchySubsidiaries1 record
Indiana American Water funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Indiana American Water M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Indiana American Water
What does Indiana American Water do?
Indiana American Water is a regulated water and wastewater utility that provides drinking water treatment and distribution, wastewater collection and treatment, and related customer services to residential, commercial, industrial, and municipal customers across Indiana. As a wholly-owned subsidiary of American Water Works Company Inc. (NYSE: AWK), the largest publicly traded water and wastewater utility in the United States, it operates local Indiana infrastructure under an exclusive, regulated service territory.
Is Indiana American Water a public or private company?
Indiana American Water is a private company. It is classified as corporate owned and is currently operating.
When was Indiana American Water founded?
Indiana American Water was founded in -1. It employs 11 to 50 people.
Who are Indiana American Water's main competitors?
Direct peers on record are Artesian Resources Corporation, Essential Utilities Inc., American States Water Company, SJW Group, York Water Company, Middlesex Water Company, American Water Works Company Inc. and California Water Service Group. Citizens Energy Group is listed as a regional player. Veolia Environnement is listed as a broad incumbent.
Does Indiana American Water have an API?
No public API is recorded for Indiana American Water.
What industry is Indiana American Water in?
Indiana American Water's product category is Water and Wastewater Utility Services. Its primary akta.pro industry code is BPAIACAG, Water Supply & Wastewater Utilities Administration. Its NAICS code is 2213 and its SIC code is 4941.