INFINO Brussels Wallonia

What INFINO Brussels Wallonia does

Infino Vlaanderen vzw (operating as Infino) is a Belgian nonprofit organization (vzw) and one of the government-accredited paying organizations authorized under the Decreet Vlaams Groeipakket to administer and disburse the Flemish Growth Package, Belgium's child benefit system. Its core products are the Vlaams Groeipakket monthly child allowance, the one-time Startbedrag birth grant of €1,269.25, and a set of supplementary allowances (toeslagen) calibrated to family circumstances. Families access and manage their dossiers through My Infino, a self-serve online portal that handles applications, payment history, attestations, and account updates, with physical offices and video/telephone support as fallback channels. Infino serves expectant parents, families with children, and new residents across Flanders, Brussels, and Wallonia, and reports a self-stated 98% parent satisfaction rate.

The business model is a managed government-services model: Infino does not charge end consumers, but is funded as a designated paying organization under the Flemish public framework. Go-to-market is effectively direct-to-government / direct-to-consumer hybrid, with families auto-enrolled into the system at birth but free to choose or change their accredited payer within the existing multi-payer setup, a structure that is now shifting toward a single Flemish payer from July 1, 2026. Distribution combines the My Infino portal, a family-focused content blog, Facebook and Instagram channels, a network of regional offices, and referral partnerships such as the agreement with Ferm for maternity and childcare client referrals. The technology stack is a standard web portal with no public APIs, mobile app, or disclosed AI/ML capabilities, and the firm holds GDPR and data-processing registrations alongside its Groeipakket Decree authorization.

Name

INFINO Brussels Wallonia

Legal name

Infino Vlaanderen vzw

Website

https://infino.be

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Infino Vlaanderen vzw is a Belgian nonprofit and government-accredited paying organization that administers the Flemish Growth Package (Vlaams Groeipakket) child benefits for expectant parents and families across Flanders, Brussels, and Wallonia via its My Infino online portal and regional offices.

Ownership category

akta.pro rank

Headquarters

HQ city

Brussels

HQ country

Belgium

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Government Child Benefit Administration: Infino is a government-accredited organization that administers and pays the Flemish Growth Package (Vlaams Groeipakket) to eligible families in Flanders. This includes the startbedrag (one-time birth grant of €1,269.25) and monthly child allowances. Revenue comes from government funding as the designated paying organization.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Infino is a Belgian nonprofit organization (Infino Vlaanderen vzw) accredited by the Flemish government to administer and pay out the Vlaams Groeipakket (Flemish Growth Package) — a comprehensive child benefit system. It pays a one-time startbedrag (birth grant of €1,269.25) and monthly child allowances, along with supplementary toeslagen (allowances) based on family circumstances, to eligible families in Flanders, Brussels, and Wallonia via the My Infino online portal and physical offices.

Product overview

Infino is a government benefit payment organization that administers the Vlaams Groeipakket (Flemish Growth Package) system in Flanders, Belgium. The core offering consists of the Groeipakket itself - a monthly child benefit payment - combined with the Startbedrag one-time birth grant. Additional supplementary allowances (toeslagen) may be added based on family circumstances. Customers access their accounts through the My Infino online portal, which provides access to payment histories, certificates, and document management.

Differentiator

Problem solved

Functional benefit

Products and services

• Vlaams Groeipakket (Flemish Growth Package)

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• FermminorGTM or Marketing PartnerFerm is a partnership organization for maternity help, childcare services, and household assistance. They refer their clients to Infino for the correct and timely payment of birth grants (startbedrag) and the Flemish Growth Package. Ferm promotes Infino services to families who use their childcare and maternity services.

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Direct peers

• Parentia: Another accredited Vlaams Groeipakket uitbetaler operating under the same Flemish decree and competing directly with Infino for the same families. The image asset URLs in Infino's website data are hosted on Parentia's CDN, suggesting they share infrastructure or are affiliated entities under the same Belgian social-services group.
• MyFamily: Accredited Flemish Growth Package payment organization competing head-to-head with Infino for the same family-benefits mandate in Flanders, with comparable digital portal and self-service proposition.
• Kaspa (Groeipakket): One of the five accredited Vlaams Groeipakket paying organizations, offering the same statutory child allowances and startbedrag to Flemish families in direct competition with Infino.
• FONS: Another Flemish Groeipakket uitbetaler offering the same statutory child benefits and startbedrag administration in the same territory, directly competing with Infino for parental enrollment.
• FAMIWAL: Walloon family allowance fund administering statutory child benefits for families resident in Wallonia. While operating under a different regional regime than Infino, FAMIWAL serves the same ultimate end-customer (Belgian families with children) and competes for the Brussels bilingual family segment that Infino also targets.
• KidsLife Vlaanderen: Direct competitor and one of the other accredited paying organizations for the Flemish Growth Package. Serves the same families in Flanders with the same statutory benefits, competing on digital experience and service quality.

Others

• Securex: Belgian HR services and social secretariat providing payroll, insurance, and statutory benefits administration. Relevant comparable as another Belgian ecosystem participant that could be tapped for partnership or as an alternative delivery model for government benefit administration.
• SD Worx: Major Belgian HR and payroll services provider that administers statutory social benefits for employers and employees. Comparable as a Belgian-based benefits-administration platform and potential partner/competitor for adjacent social-benefit mandates.
• Acerta: Belgian social secretariat and HR services group under which several Flemish uitbetalers (including likely Parentia/Infino affiliates) operate. Comparable as an ecosystem participant providing payroll, HR, and statutory social-benefit administration infrastructure to Belgian employers and families.

Regional players

• IRISCARE: Brussels-Capital Region institution responsible for family benefits in the bilingual Brussels region. Competes with Infino for Brussels-resident families under the Brussels-specific family benefits regime rather than the Flemish Groeipakket.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/infino.vlaanderen
• Instagraminstagram.com/infino_be
• LinkedInlinkedin.com/company/infino-brussels-wallonie

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about INFINO Brussels Wallonia