INFO CDMX

What INFO CDMX does

INFO CDMX is the autonomous constitutional authority mandated by the Ley de Transparencia to oversee transparency, access to public information, personal data protection, and accountability across all government entities in Mexico City. The institution processes public information access requests (28,026 received in Q1 2026, with an 89.28% response rate) and ARCO rights petitions (1,862 received in Q1 2026) through its SISAI 2.0 platform, and evaluates transparency compliance across 133 obligated subjects registered in its Padrón. It is governed by a Plenario of commissioners and funded entirely through Mexico City's public budget, providing all services to citizens free of charge with no commercial revenue streams.

The institute operates a suite of interconnected digital platforms: SISAI 2.0 for request management, Evaluaciones CDMx for periodic compliance evaluations, CAVA Info as a virtual learning campus for training civil servants and citizens, and a public consultation portal for the 2,167 personal data systems registered with the institute. In 2025, it launched ATIC 4.0, an AI-powered chatbot for citizen inquiries on transparency and data protection rights, deployed via the third-party botaticapp platform. The institution also developed a Braille-format accessibility tool used to train the Supreme Court of Justice, and conducts territorial outreach campaigns across Mexico City's boroughs.

INFO CDMX is a public autonomous organism (órgano autónomo) under the framework of the Gobierno de la Ciudad de México, not a privately held, venture-backed, or publicly traded entity. Its go-to-market is institutional: digital channels (website, social media, SISAI 2.0, PNT integration), the physical Unidad de Transparencia at its headquarters, and territorial outreach events. In 2025, it initiated a transition process following the approval of secondary transparency and personal data protection laws, introducing structural uncertainty about its future mandate scope.

Name

INFO CDMX

Legal name

Instituto de Transparencia, Acceso a la Información Pública, Protección de Datos Personales y Rendición de Cuentas de la Ciudad de México

Website

https://infocdmx.org.mx

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

51–100 employees

Short description

INFO CDMX is Mexico City's autonomous constitutional authority for transparency, public information access, personal data protection, and government accountability. It processes information requests, evaluates 133 obligated subjects, and operates digital platforms including the AI-powered ATIC 4.0 chatbot.

Ownership category

akta.pro rank

Product category

Government Transparency Oversight

NAICS

Public Administration (92)

akta.pro primary industry

Privacy Management (Consent, DSAR, RoPA) (HDADAFAH)

akta.pro secondary industry

Consent, Preference & Data Rights Management (incl. HIPAA/GDPR support) (HLACAIAG)

Keywords

• Government transparency oversight
• Public information access
• Personal data protection
• Transparency compliance evaluation
• Citizen rights advisory

Headquarters

HQ city

Ciudad de México

HQ country

Mexico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Government Funding: INFO CDMX is a public government institution funded through Mexico City's public budget. It does not generate commercial revenue.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

INFO CDMX is the autonomous government authority for transparency, access to public information, personal data protection, and accountability in Mexico City. It receives and processes public information access requests and ARCO data rights petitions through its SISAI 2.0 platform, conducts periodic binding evaluations of transparency compliance across 133 obligated subjects, issues technical opinions on citizen complaints about information gaps, and provides citizens with advisory services including an AI-powered chatbot (ATIC 4.0).

Product overview

INFO CDMX (Instituto de Transparencia, Acceso a la Información Pública, Protección de Datos Personales y Rendición de Cuentas de la Ciudad de México) is the local transparency and data protection authority for Mexico City. Its core digital offerings are organized around several interconnected platforms and tools. The centerpiece citizen-facing tool is ATIC 4.0 (Atención Ciudadana Interactiva), an AI-powered chatbot that answers citizen queries about transparency and data protection rights. Supporting its regulatory mandate, the Evaluaciones CDMx platform provides transparency obligation compliance evaluation and verification services for all 133 obligated subjects in the city, along with tools for transparency committees, applicability tables, and citizen complaints. The institution also operates the SISAI 2.0 system for managing information access requests and ARCO rights, the CAVA Info virtual learning campus for training, and the public consultation portal for personal data systems. The Dictámenes Técnicos service issues binding technical opinions on citizen complaints about information gaps. Together, these tools form a suite of government transparency, accountability, and citizen engagement services.

Differentiator

Problem solved

Functional benefit

Brands

• ATIC (Asistente Técnico de Información y Comunicación): AI-powered chatbot developed by INFO CDMX to provide citizen assistance on topics of Transparency, Access to Information, and Personal Data Protection in Mexico City.
• ATIC 4.0
• CAVA Info (Campus Virtual de Aprendizaje)
• SISAI 2.0 (Sistema de Solicitudes de Acceso a la Información)
• Evaluación CDMX
• INFOCDMX / Evaluación CDMX

Products and services

• ATIC 4.0 (Atención Ciudadana Interactiva) An AI-powered chatbot that provides citizens with an intelligent, conversational interface for queries related to transparency, access to public information, and personal data protection rights in Mexico City.
• Evaluaciones CDMx

Quantifiable outcome

• Processed 89.28% of public information requests received in Q1 2026
• +1 more outcomes

Named customers4 records

Segments1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Plataforma Nacional de Transparencia (PNT)coreTechnology or IntegrationINFO CDMX integrates with the national transparency platform (PNT) managed at the federal level, enabling citizens to file information requests and complaints through a unified national system. The platform also hosts the transparency obligations data of all obligated subjects in Mexico City.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• ITEI (Instituto de Transparencia, Información Pública y Protección de Datos Personales del Estado de Jalisco): Jalisco's state-level transparency and data protection institute — the closest state-level direct peer to INFO CDMX, with substantially the same mandate (transparency oversight, ARCO-type rights, public information request handling) at the state level.
• INAI (Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales): Mexico's federal-level transparency and data protection authority, the national counterpart to INFO CDMX. Operates the Plataforma Nacional de Transparencia used by INFO CDMX; directly comparable mandate at the federal tier.
• ITAIG (Instituto de Transparencia, Acceso a la Información y Gobierno Abierto del Estado de Guerrero): State transparency institute responsible for transparency oversight and personal data protection in Guerrero; serves as another state-level structural peer to INFO CDMX under the same national transparency framework.
• Infoem (Instituto de Transparencia, Acceso a la Información Pública y Protección de Datos Personales del Estado de México y Municipios): State of México's transparency and data protection authority, sharing the same integrated transparency + data protection + accountability mandate as INFO CDMX and serving the largest municipality population in Mexico.
• ICAI (Instituto de Transparencia, Acceso a la Información Pública y Protección de Datos Personales del Estado de Aguascalientes): Another Mexican state-level transparency institute with an equivalent integrated mandate (transparency + personal data protection), making its operating model and digital platforms directly comparable to INFO CDMX's.

Others

• CNIL (Commission Nationale de l'Informatique et des Libertés, France): France's national data protection authority; comparable to INFO CDMX's ARCO-style personal data rights enforcement mandate and its public-facing guidance and complaint-handling infrastructure.
• ICO (Information Commissioner's Office, UK): UK's independent data protection and information-rights regulator. Functionally analogous to INFO CDMX at the international level, particularly around Subject Access Requests (akin to ARCO rights) and transparency oversight.
• Plataforma Nacional de Transparencia (PNT): The national infrastructure on which INFO CDMX integrates for citizen information requests and transparency complaints. Operated in coordination with INAI; a partner/ecosystem platform rather than a competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat1 record

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/InfoCdMex
• YouTubeyoutube.com/user/infodf1
• Facebookfacebook.com/InfoCdMx
• Instagraminstagram.com/infocdmex
• LinkedInlinkedin.com/company/infocdmx

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about INFO CDMX