Ingenum

What Ingenum does

Ingenum is a privately held Belgian custom software development firm operating as Ingenum SRL, headquartered in Maisières near Mons with a registered office in Ghlin. The company designs and builds bespoke mobile applications, web platforms, and backend APIs for enterprise and SMB clients primarily in Belgium, serving verticals including telecommunications, banking and insurance, e-commerce, energy, education, and professional services. Named customers include VOO, Keytrade Bank, Elia, CPH, Fujitsu, Université libre de Bruxelles, and several SMB clients such as Heureca merchants and the Ad Valoris notary platform.

The technical foundation centers on a polyglot stack: React and React Native for front-end and cross-platform mobile development, .NET/C# and NodeJS for backend services, and Microsoft Azure (including Azure SQL Database, Azure DevOps, and Kubernetes-based deployment) for hosting and CI/CD. Beyond bespoke project work, Ingenum has developed packaged products including Heureca (an all-in-one e-commerce platform with 45 merchants, 40,000+ processed orders, and €4M+ in generated revenue), the Ad Valoris property management platform for notaries (500+ dossiers, ~20 hours/week saved), an integrated education-sector enrollment ecosystem deployed at ULB, and AI-augmented solutions for a major Belgian telecom operator and a major insurance provider (€750K/month in claimed client savings).

The business operates a sales-led, consultative go-to-market with no public pricing; engagements are quote-based following free discovery appointments. Revenue combines one-time project fees for custom development, professional services fees for IT consulting, and recurring maintenance/support contracts. Customer acquisition is direct through the company website, phone outreach, LinkedIn, and case-study-driven content. The firm employs a dual CTO structure (Aurélien Callens for JavaScript, Bruno Fedrigo for .NET), reports 500+ completed missions with claimed 100% client satisfaction, and holds a 5/5 Google rating. AI capabilities are integrated as features (chatbots, fraud detection, sales forecasting, automated reporting) within client solutions rather than offered as standalone products.

Name

Ingenum

Legal name

Ingenum SRL

Website

https://ingenum.be

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Ingenum is a Belgian custom software development firm (Ingenum SRL) building bespoke mobile apps, web platforms, and Azure-hosted backend systems for enterprise and SMB clients across telecom, banking, insurance, e-commerce, education, and public services in Belgium and selectively in the UK.

Ownership category

akta.pro rank

Product category

Custom Software Development Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

Cloud-Native Application Development (Containers/Kubernetes/Serverless) (BPAEAFAE)

akta.pro secondary industries

Enterprise Architecture & IT Operating Model (BPAHAEAB), AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)

Keywords

• Custom software development
• Mobile app development
• Web application development
• IT consulting services
• Cloud solutions Azure

Headquarters

HQ city

Maisières

HQ country

Belgium

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Custom Software Development: Bespoke software development services including mobile applications, web platforms, and APIs. Projects are custom-built to client specifications with pricing based on project scope and complexity. Engagements include strategic consultation, development, and ongoing support.
2. IT Consulting Services: Technology consulting services providing expert guidance on technology selection, architecture design, and digital transformation. Consultants integrate with client teams to strengthen technical capabilities.
3. Continuous Support and Maintenance: Post-launch support including ticketing systems, technical expertise, adaptability, proactivity, and customer-oriented approach. Various maintenance and support plans available.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Ingenum is a Belgian custom software development firm that designs, builds, and hosts bespoke mobile applications, web platforms, and APIs for business clients. Its work spans React Native mobile apps, React/Vue/Angular/Blazor web applications, .NET backend services, and Microsoft Azure cloud infrastructure, with additional offerings in AI integration, IT consulting, and ongoing support and maintenance.

Product overview

Ingenum is a custom software development company offering a portfolio of bespoke digital solutions including mobile applications (built with React Native), web platforms (React/JavaScript), .NET backend APIs, and cloud infrastructure (Azure). Their core offerings include the Heureca e-commerce platform for merchants, custom management tools (such as the Ad Valoris dossier management system for notaries), sector-specific solutions for banking, insurance, telecom, education, and marketing agencies, plus AI integration services. The portfolio follows a platform-plus-modules architecture: the core custom development services underpin all solutions, while specific products like Heureca, the Ad Valoris Platform, and the Educational Enrollment Ecosystem represent vertical market applications built on top of this foundation.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 45 years combined expertise across team
• +8 more outcomes

Named customers16 records

Segments10 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature7 records

Partnerships

One partnership is on record.

• Microsoft AzurecoreTechnology or IntegrationIngenum uses Microsoft Azure exclusively for hosting client solutions, providing secure, reliable, and high-performance cloud infrastructure. Azure services include Azure SQL Database, Azure DevOps, and cloud-based deployment capabilities. This partnership ensures enterprise-grade security, high availability, and optimized costs for hosted applications.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Devoteam: European IT consultancy with strong Microsoft and cloud transformation practices across multiple verticals including financial services and telecom. Comparable as a larger-scale competitor with overlapping Microsoft-stack, Azure, and custom application offerings in Belgium.
• Thoughtworks: Global technology consultancy specializing in custom software engineering, cloud-native development, and digital transformation for enterprise clients. Comparable as a premium custom-development competitor using modern stacks (React, .NET, cloud-native) similar to Ingenum's tech profile.
• Inetum: French-headquartered European IT services group with a Belgian footprint, providing custom application development, digital transformation, and industry-specific solutions. Comparable as a broader incumbent operating in Belgium across banking, insurance, and public sector.
• Deloitte Digital (Belgium): Big Four digital consulting arm with Belgian operations delivering custom digital solutions, application modernization, and Microsoft/Azure-based transformations to enterprise clients. Comparable as a broad incumbent competing for the same regulated-industry digital engagements.
• Accenture (Belgium): Global professional services firm with a large Belgian practice offering custom application development, cloud, and digital transformation to enterprises in banking, insurance, and telecom. Comparable as a large-scale incumbent competing for the same Belgian enterprise custom-development RFPs.

Direct peers

• Cegeka: Belgian-headquartered IT solutions and services company offering custom application development, cloud, and managed services to enterprise customers in Benelux. Most directly comparable as a Belgian-rooted firm delivering bespoke software and Microsoft-stack solutions to regulated enterprises.
• Appnovation: Global digital agency delivering custom web and mobile application development using React, React Native, and modern cloud platforms. Comparable as a similarly-sized custom development specialist competing for the same enterprise digital build engagements.
• Realdolmen: Belgium-based IT services provider (now part of GFI) specializing in application development, cloud, and infrastructure services, with strong Microsoft and Azure alignment. Comparable as a Belgian custom-development and Microsoft-centric competitor serving enterprise clients.
• Ordina: Benelux-focused digital IT services company with strong practices in custom application development, data, and cloud. Comparable due to regional proximity, custom software delivery model, and focus on Dutch- and French-speaking enterprise markets.

Regional players

• Netcompany: Nordic-origin IT services firm that has expanded into Benelux with custom development and digital transformation offerings. Comparable as a custom software and platform development peer active in adjacent European geographies and serving regulated enterprise verticals.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/IngenumSPRL
• LinkedInlinkedin.com/company/ingenumbe

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ingenum