INGESOFT Ltda.

What INGESOFT Ltda. does

INGESOFT Ltda. is a Chilean managed IT services provider founded in 1999, headquartered in the Providencia district of Santiago. The company delivers three core service modules to businesses operating in Chile: platform administration (Microsoft and Linux environments, physical and virtual servers, LAN/WAN/wireless connectivity, and security/backup platforms), user support (on-site, in-person, or remote technical assistance), and help desk operations (phone and remote troubleshooting).

The company's technology stack is built around vendor partnerships with Microsoft, Cisco, Dell, HP, Lenovo, and SUSE as core-tier partners, supplemented by Ubiquiti and Altaro at a minor tier. There is no indication of proprietary technology, AI/ML capabilities, APIs, or software products — INGESOFT operates as a pure-play services provider leveraging partner ecosystems rather than developing its own IP.

Commercially, INGESOFT generates revenue through ongoing managed services contracts and professional service engagements with Chilean businesses, primarily targeting mid-market and enterprise accounts (referenced customers include Carlos Cramer Productos Aromáticos S.A.C.I. in manufacturing/distribution and Grupo Vial Abogados in legal services). Pricing is opaque and delivered through direct consultation; go-to-market is sales-led, relying on phone contact, a website inquiry form, and LinkedIn as the primary professional marketing channel. Geographic scope is confined to Chile with no disclosed expansion plans, and the company shows no public funding, M&A, or leadership change activity.

Name

INGESOFT Ltda.

Legal name

INGESOFT Ltda.

Website

https://ingesoft.net

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

INGESOFT Ltda. is a Chilean managed IT services provider founded in 1999, delivering platform administration, user support, and help desk services to mid-market and enterprise businesses in Santiago, Chile through partnerships with Microsoft, Cisco, Dell, HP, and Lenovo.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro industry

PRIMARYBPAEAMAK

Captive/Global In-House Center (GIC) Setup & Managed Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Outsourcing & Offshoring Services

Keywords

• Managed IT services
• IT infrastructure management
• Platform administration
• Help desk support
• User technical support

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Professional IT Services: Delivers managed IT services including platform administration, user support (on-site, in-person, or remote), and help desk operations. Revenue is generated through ongoing service contracts and professional service engagements with Chilean businesses.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

INGESOFT Ltda. delivers managed IT services to businesses in Chile, organized around three interconnected modules: Platform Administration (support for Microsoft and Linux environments, physical and virtual servers, LAN/WAN/wireless connectivity, and security/backup platforms); User Support (on-site, in-person, or remote technical assistance delivered by specialized engineers and technicians); and Help Desk (phone and remote technical support for rapid issue resolution). The company has been operating under these service lines since 1999.

Product overview

INGESOFT Ltda. is an IT services company offering a portfolio of three interconnected service modules: Platform Administration (supporting Microsoft and Linux environments, physical/virtual servers, and network/security infrastructure), User Support (on-site and remote technical assistance), and Help Desk (phone and remote support for rapid issue resolution). The company operates as a managed services provider serving enterprises in Chile since 1999.

Differentiator

Problem solved

Functional benefit

Products and services

• Administración de Plataformas (Platform Administration)

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core.

• MicrosoftcoreTechnology or IntegrationTechnology partnership providing Microsoft platform administration and support services. As a Microsoft partner, Ingesoft delivers solutions based on Microsoft technologies.
• CiscocoreTechnology or IntegrationCisco partnership for networking and connectivity solutions. Ingesoft supports Cisco-based network infrastructure including LAN, WAN, and wireless connectivity platforms.
• DellcoreTechnology or IntegrationDell partnership for hardware solutions and server administration. Ingesoft manages Dell physical and virtual server environments.
• HP (Hewlett-Packard)coreTechnology or IntegrationHP partnership for hardware and printing solutions. Ingesoft provides support for HP-based IT infrastructure.
• LenovocoreTechnology or IntegrationLenovo partnership for hardware solutions and equipment support.
• SUSEcoreTechnology or IntegrationSUSE partnership for Linux-based platform administration and open-source solutions.

Scale indicators1 record

Recent moves3 records

Expansion highlights1 record

Broad incumbents

• Accenture: Global professional services firm with major LATAM operations including Chile. Provides IT outsourcing and managed services to enterprise clients, with overlapping offerings to INGESOFT's portfolio.
• Softtek: Large Latin American (Mexican-headquartered) IT services and managed services provider with significant operations across the region. Comparable business model and broader scale than INGESOFT.
• Stefanini Group: Brazilian-headquartered global IT services and managed services provider operating across LATAM. Overlaps with INGESOFT in managed IT infrastructure support and help desk offerings.
• TCS (Tata Consultancy Services): Global IT services and consulting giant with established LATAM operations including Chile. Provides similar managed services and platform administration at much larger scale.
• Tivit: Brazilian IT services and cloud managed services provider with regional LATAM presence. Comparable in offering managed infrastructure, support, and multi-vertical IT services to enterprises.
• NTT Data (formerly everis): Global IT services provider with significant LATAM (including Chilean) presence through the everis acquisition. Competes in infrastructure management, user support, and managed services.

Direct peers

• Coasin: Chilean IT services company offering infrastructure management, user support, and managed services to local enterprises. Directly comparable to INGESOFT in geography, customer base, and service portfolio.
• Tek Chile: Chilean IT services company offering infrastructure administration, technical support, and help desk services to Chilean enterprises. Direct regional competitor with comparable scope.
• Tekprovider Chile: Chilean IT managed services provider offering infrastructure administration, support, and help desk services to domestic businesses. Direct competitor in the same Chilean MSP market.

Regional players

• Asimov Consultores: Chilean IT consulting and managed services company focused on local enterprise infrastructure and support. Comparable regional competitor serving similar Chilean mid-market customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/ingesoft-ltda

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about INGESOFT Ltda.