Inkasso Küng AG

What Inkasso Küng AG does

Inkasso Küng AG is a second-generation, family-owned debt collection and legal advisory firm headquartered in Bern, Switzerland, tracing its operating history back over 110 years and formally incorporated in 1947. The firm serves Swiss creditors and international clients with a full-spectrum collection workflow — pre-legal reminders, legal collection proceedings handled in-house by staff lawyers, loss certificate management, and realization — alongside ancillary legal advice, creditworthiness checks (delivered through a CRIF partnership), mediation, and training services. Its product portfolio is priced via multiple models: an annual Inkasso-Abonnement subscription with no auto-renewal, transaction-based fees for smaller or foreign claims, fixed-fee Telefoninkasso tiered in mandate volumes, a separate legal-advice subscription, and hourly legal billing. The customer base is distributed across SMBs and a handful of larger entities, with named logos spanning construction, municipal government, consulting, and public transportation (including Bernmobil).

The underlying technology stack centers on a proprietary WebInkasso (Ikarosnet) client portal offering 24/7 case access, document exchange, messaging, and report generation, complemented by an online order form with electronic OP-Liste ingestion and a Creditor Platform for claim transfers. The public website is built on TYPO3 CMS with standard Google integrations (Analytics, Maps, reCAPTCHA) and is offered in German, French, Italian, and English. Distribution is sales-led and partnership-oriented: cases can be submitted online, by phone, fax, or post, while the multilingual team (more than 10 national languages) and a network of international local correspondents enable cross-border execution without fixed-cost foreign offices. The firm is a certified member of the Inkasso Suisse Code of Conduct (rated 'hervorragend' in June 2022), the only collection agency holding the Swiss Label quality mark, and the creator of Inkassopedia — a publicly available glossary that functions as an SEO-driven content asset.

Name

Inkasso Küng AG

Legal name

Inkasso Küng AG

Website

https://inkassokueng.ch

Company type

Private

Founded year

1947

Operating status

Operating

Headcount range

1–10 employees

Short description

Inkasso Küng AG is a family-owned Swiss debt collection and legal advisory firm in Bern, serving Swiss and international creditors with in-house legal collection, credit checks via CRIF, legal subscriptions, and a 24/7 WebInkasso client portal.

Ownership category

akta.pro rank

Product category

Commercial Debt Collection Services

NAICS

Collection Agencies (56144), Collection Agencies (561440)

SIC

Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

Legal Collections Support (Pre-Lit, Litigation Admin, Judgment Recovery) (BPAAAEAH)

Keywords

• Debt collection services
• Legal advice
• Creditworthiness information
• Loss certificate management
• Debt recovery

Headquarters

HQ city

Bern

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Inkasso-Abonnement (Collection Subscription): Annual subscription covering unlimited collection cases for debtors based in Switzerland and Liechtenstein. Minimum claim amount of CHF 200. Covers all working time. Includes legal advice at preferential rates and telephone creditworthiness inquiries as preventive measures against payment defaults.
2. Normaltarif (Standard Rate): Charged for claims below CHF 200 and for foreign debtors. Costs for disbursements (collection, court, attorney fees) and labor are billed according to actual effort. Success-based commission added for successful recovery.
3. Telefoninkasso (Telephone Collection): Fixed-fee telephone collection service. Costs per mandate cover the entire working time. Volume-based tiers from 5 to 100 mandates.
4. Legal Advice Subscription: Annual legal advice subscription at CHF 450 (excl. VAT). Provides preferential hourly rate of CHF 99 (vs. standard CHF 170/hour). Includes employees of corporate subscribers. Offers discounted collection subscription for legal advice subscribers.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Inkasso Küng AG provides professional debt collection services to creditors, handling the entire recovery process from pre-legal reminders through legal proceedings and loss certificate management. The firm complements this with legal advice (contract, company, and family/cohabitation law), creditworthiness information via CRIF, telephone collection mandates, mediation, and legal training, supported by a 24/7 WebInkasso client portal. Services are offered under annual subscriptions, transaction-based fees with success commissions, fixed-fee mandate tiers, and hourly legal rates.

Product overview

Inkasso Küng AG operates as a traditional Swiss debt collection agency offering a comprehensive portfolio of financial services. The core offering is the Collection Service, which encompasses the Inkassoabonnement (annual subscription), Online Order system, and structured debt recovery procedures. Supporting services include Legal Advice with subscription and hourly billing options, Creditworthiness Information via CRIF partnership, Mediation Services, and Training/Conferences. The company provides the Web Inkasso (Ikarosnet) platform for 24/7 case access, and maintains a Creditor Platform for secure claim transfers. The Inkassopedia serves as an educational knowledge resource. Services span pre-legal collection, legal proceedings, loss certificate management, and debtor consulting, with the entire workflow integrated through their proprietary web-based systems.

Differentiator

Problem solved

Functional benefit

Products and services

• Collection Service (Inkassoservice) End-to-end debt collection and recovery service for creditors, handling pre-legal collection, legal collection, and loss certificate management from a single provider. Targeted at Swiss and international businesses needing professional receivables recovery.
• Collection Subscription (Inkassoabonnement)
• Telephone Collection (Telefoninkasso)
• Legal Advice (Rechtsberatung)
• Creditworthiness Information (Bonitätsauskünfte)
• Mediation Services
• Trainings and Conferences

Quantifiable outcome

• Construction workers' liens registered within one working day
• +1 more outcomes

Named customers5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• CRIF AGcoreTechnology or IntegrationCRIF is the leading Swiss credit reporting agency in the B2C sector. Inkasso Küng AG operates as a partner providing collection services on behalf of CRIF AG. CRIF operates the largest B2B and B2C risk pool in the DACH region, serving over 6,300 financial institutions, 55,000 business clients, and 310,000 consumers across 50 countries.
• Inkasso SuissecoreStrategic or Co-development PartnerInkasso Suisse is the only official industry association for collection and fiduciary companies in Switzerland. Members represent approximately 95% of the collection industry and adhere to strict Code of Conduct (CoC) rules. The association also provides an independent complaint/ombudsman office.
• Local Correspondent Firms (International)minorChannel Partner/ Reseller/ DistributorFor international collection cases, the company works with local correspondents — either friendly collection agencies or local correspondent lawyers — in the respective countries. Used for form and deadline compliance in foreign jurisdictions.
• Swiss LabelminorStrategic or Co-development PartnerSwiss Label is a quality association for Swiss companies. Inkasso Küng AG is the only collection agency holding the Swiss Label quality mark, providing a differentiation and trust signal.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/inkassokueng
• LinkedInlinkedin.com/company/inkasso-k%C3%BCng-ag

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Inkasso Küng AG