Insel e.V.

What Insel e.V. does

Insel e.V. (legally "Insel e.V. in Selbstbestimmung leben") is a Hamburg-based registered charitable association (eingetragener Verein) founded in 1984 that delivers community-based social services for people with mental illness, people with cognitive disabilities, children/youth and families in crisis, and individuals requiring legal guardianship. The organization operates more than twelve physical locations across Hamburg districts (Altona, Barmbek, Eimsbüttel, Harburg, Langenhorn, Schnelsen, Stellingen, Lurup/Osdorf, Neugraben and others), supported by over 130 professionally qualified employees - a figure that exceeds the 37 employees reported in firmographic data and may reflect broader Verein-wide staffing versus directly employed headcount. The service portfolio is structured around federally and municipally funded statutory programs including Hilfen für Menschen mit psychischer Erkrankung (ASP), Qualifizierte Pädagogische Assistenz (QPA), Einfache Assistenz (EA), Wohnen mit Assistenz (WMA), Sozialpädagogische Familienhilfe (SPFH), Erziehungsbeistandschaft (EB), Familien-Assistenz (FA), Genesungsbegleitung (peer recovery support), the Metakognitives Training (MKT) preventive program, and four Betreuungsverein (voluntary guardianship) offices. The technology layer is minimal: an insel APP plus a BITV 2.0 / WCAG 2.1/2.2 AA-compliant website serve as the principal digital touchpoints, while service delivery is overwhelmingly in-person.

The business model is a non-profit funding model rather than a commercial revenue model. As an eingetragener Verein, Insel e.V. is funded through German social insurance reimbursements (Sozialversicherung), social welfare subsidies (Sozialhilfe), and public contracts for Eingliederungshilfe and Kinder- und Jugendhilfe services, supplemented by donations. Pricing is not publicly disclosed and is not negotiated with end users; rates are administratively set by Hamburg public authorities. Go-to-market is community-led: services are accessed through direct contact, social-services referrals, and word-of-mouth, with open counseling offered without prior appointment. Recent strategic activity is concentrated in two announced projects - the Harburger Binnenhafen Besondere Wohnform (24 apartments for people with psychiatric disorders, joint with Rauhes Haus and Marthastiftung, completion autumn 2026) and the Stadtparkperle community meeting place in Barmbek (joint with GPD Nordost and Pestalozzi Stiftung, launched 2025-09-01) - plus a formal restructuring of the user-participation Decision Advisory Board (Entscheidungsbeirat) with a fixed voting seat for elected user representatives. Leadership is held by Geschäftsführer Bertram Spieß.

Name

Insel e.V.

Legal name

Insel e.V. in Selbstbestimmung leben

Website

https://insel-ev.de

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Insel e.V. is a Hamburg-based non-profit (eingetragener Verein, founded 1984) delivering publicly funded social services for people with mental illness, cognitive disabilities, families, and individuals under legal guardianship across twelve-plus district locations, with over 130 qualified staff and a new 24-unit supported housing project due in autumn 2026.

Ownership category

akta.pro rank

Product category

Social Welfare Services

NAICS

Social Assistance (624), Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (62412), Community Housing Services (62422), Residential Intellectual and Developmental Disability Facilities (62321)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Legal Services (8111)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

akta.pro secondary industries

Protection Services (GBV, Child Protection, Legal Aid) (BPADADAH), Family & Community Support Services (Case Management, Referrals) (EDAJAIAK)

Keywords

• Social welfare services
• Mental health support
• Assisted living services
• Family assistance programs
• Legal guardianship services

Headquarters

HQ city

Hamburg

HQ country

Germany

HQ region

Europe

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Social Services Funding: As a non-profit association, Insel e.V. likely operates primarily through government funding, social insurance reimbursements, and public subsidies for social welfare services. The organization serves clients through funded support programs.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Insel e.V. is a registered non-profit social services association (eingetragener Verein) in Hamburg, Germany, providing counseling, assisted living, family support, and legal guardianship services for people with mental health issues, cognitive disabilities, families in difficult situations, and those requiring court-appointed representation. The organization delivers these services through seven district offices, four guardianship associations, residential housing facilities, open counseling centers, and community meeting places across Hamburg.

Product overview

Insel e.V. is a non-profit social services organization offering a comprehensive portfolio of support services for people with disabilities, mental health issues, families, and those requiring care or guardianship. The organization operates primarily through social services rather than a unified software product, providing services including assisted living (WMA, QPA, EA), family support (SPFH, EB, FA), mental health support, guardianship services, and open community meeting places. The insel APP serves as a digital touchpoint for users. Services are delivered through multiple locations across Hamburg, with the notable exception of the Harburger Binnenhafen project (scheduled for autumn 2026) which represents a new Besondere Wohnform (special living arrangement) for people with psychiatric conditions.

Differentiator

Problem solved

Functional benefit

Products and services

• Offene Beratung (Open Counseling) Walk-in counseling service providing uncomplicated help for people in difficult life situations or mental crisis, offering single sessions without prior appointment.

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered major, core and minor.

• Stiftung das Rauhe HausmajorStrategic or Co-development Partner · 11 September 2025Joint development of the Harburger Binnenhafen project. Rauhes Haus provides residential groups for people with cognitive impairments and care needs in the Blohmstraße development.
• MarthastiftungmajorStrategic or Co-development Partner · 11 September 2025Joint development of the Harburger Binnenhafen project. Marthastiftung provides service housing for elderly people in the Blohmstraße development.
• GPD NordostcoreStrategic or Co-development Partner · 1 September 2025Joint operation of the Stadtparkperle community meeting place in Barmbek, operated together with GPD Nordost and Pestalozzi Stiftung.
• Pestalozzi StiftungcoreStrategic or Co-development Partner · 1 September 2025Joint operation of the Stadtparkperle community meeting place in Barmbek, operated together with GPD Nordost and insel e.V.
• ZukunftsWerkstatt Generationen e.V.minorStrategic or Co-development PartnerCooperation partner for Betreuungsverein services in the Altona district, providing information and consultation services.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Diakonie Hamburg: The Hamburg regional branch of Germany's largest Protestant social services umbrella. Provides overlapping mental health, disability, family, and guardianship services across Hamburg with significantly greater scale and resources.
• AWO Hamburg: Hamburg branch of the Arbeiterwohlfahrt, a major German social services provider. Offers comparable mental health, family, and elderly services across the same geography.
• Der Paritätische Hamburg: Hamburg umbrella organization for independent social services providers. Coordinates and represents member organizations in the same service categories as Insel e.V. and serves as a sectoral policy counterpart.
• Caritasverband Hamburg: Hamburg regional branch of the Catholic social services network. Provides comparable mental health, family, disability, and counseling services across all Hamburg districts as a major incumbent.

Direct peers

• Marthastiftung: Hamburg-based social services foundation partnering with Insel e.V. on the Harburger Binnenhafen project. Focuses on elderly housing and community services, providing highly comparable service mix and funding model.
• Lebenshilfe Hamburg: Hamburg chapter of Germany's leading disability advocacy organization. Provides disability support services, family assistance, and housing arrangements directly comparable to Insel e.V.'s QPA, EA, WMA, and FA offerings.
• Brücke Hamburg gGmbH: Hamburg-based social services provider focused on mental health and psychosocial support. Directly competes with Insel e.V.'s mental health (ASP) and Genesungsbegleitung service lines with comparable counseling and peer support models.
• Pestalozzi Stiftung: Hamburg-based social services foundation partnering with Insel e.V. on the Stadtparkperle community meeting place. Delivers comparable services in disability support, family services, and residential arrangements.
• Stiftung das Rauhe Haus: Hamburg-based social services foundation and direct joint partner on the Harburger Binnenhafen project. Provides overlapping services in disability support, residential care, and community-based social services, making it the most closely comparable peer.
• Evangelische Stiftung Alsterdorf: Major Hamburg-based non-profit providing disability services, mental health support, and community-based living. Operates in the same city with overlapping service lines to Insel e.V. and is a much larger scaled peer.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/insel-e-v-

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Insel e.V.