Integrated Security Services Pty Ltd

What Integrated Security Services Pty Ltd does

Integrated Security Services Pty Ltd (ISS) is a privately held Australian security systems integrator headquartered in Keilor Park, Victoria, founded in 2007 and operating with approximately 24 employees. The company designs, installs, and maintains integrated electronic security solutions for mid-to-large commercial, institutional, and government clients across Victoria. Its service portfolio spans CCTV surveillance, access control, intrusion alarms, intercom systems, 24/7 alarm monitoring, and electronic smart-locker systems, with all engagements delivered through a direct, consultative field-sales motion built around free site surveys, custom system design, and a dedicated personal installation and service manager per account.

ISS's technology stack is anchored by Inner Range Integriti, a unified security management platform that consolidates access control, intruder detection, alarm monitoring, intercoms, lifts, fire panels, duress systems, and building automation into a single operator interface. Around this core, ISS integrates best-of-breed peripherals: Avigilon and Hanwha Vision AI-enabled cameras (with capabilities including Appearance Search, Unusual Motion Detection, facial recognition, ANPR, and people-counting analytics), NX Witness video management software (Network Optix), Salto wireless locks, Tecom intrusion systems, Stentofon IP intercoms, and Gantner NET.Lock smart lockers supporting mobile Apple/Google Wallet credentials. ISS is notably Australia's first and oldest Gantner Certified Partner in Oceania, a relationship spanning seven years.

Commercially, ISS generates revenue primarily through project-based design-and-installation engagements under custom multi-year contracts, supplemented by recurring revenue from 24/7 alarm monitoring (delivered from A-grade ASIAL-recognised control rooms) and tailored maintenance and servicing programs. Pricing is fully quote-based with no public tiers. Customer concentration spans universities and educational institutions (Victoria University, Swinburne, Melbourne University), commercial real estate and property managers (ISPT, Kador Properties, Showgrounds Village), government and local councils (Brimbank, City of Moonee Valley), hospitality and entertainment (Victoria Racing Club/Flemington Racecourse, Pelligra-Citinova/Holiday Inn Werribee), transportation/logistics (Scania Australia, Dyson Group, Kintetsu World Express), and select healthcare/veterinary accounts (Tooronga Veterinary Hospital). The company has no app, no API, no marketplace presence, and operates exclusively via direct enterprise and inside sales.

Name

Integrated Security Services Pty Ltd

Legal name

Integrated Security Services Pty Ltd

Website

https://integratedsecurity.com.au

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Integrated Security Services is a privately held Australian security systems integrator, founded in 2007 and based in Keilor Park, Victoria, that designs, installs, and maintains integrated electronic security solutions — CCTV, access control, alarms, intercoms, smart lockers, and 24/7 monitoring — for mid-to-large enterprise, education, government, and commercial real-estate clients across Victoria via direct consultative sales.

Ownership category

akta.pro rank

Product category

Security System Integration

NAICS

Security Systems Services (except Locksmiths) (561621), Security Systems Services (56162), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Electronic & Other Electrical Equipment (No Computer Equip) (3600)

akta.pro primary industry

Security Management Platforms Integration (PSIM/SOC, Command & Control) (BPAKAGAH)

akta.pro secondary industries

Video Analytics & AI Security Solutions Integration (LPR, Facial, Behavior) (BPAKAGAK), Access Control & Identity Systems Integration (Badge, Biometrics, Mobile) (BPAKAGAB), Physical Security IoT & Smart Building Security Integration (Sensors, BMS tie-ins) (BPAKAGAL)

Keywords

• Electronic security systems
• Access control solutions
• CCTV surveillance systems
• Alarm monitoring services
• Security system integration

Headquarters

HQ city

Keilor Park

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Security System Design and Installation: ISS designs and installs bespoke CCTV, access control, alarm, intercom, and locker systems. Revenue is earned through project-based professional services, hardware supply and installation, with costs determined by site survey and custom requirements. No public pricing is listed; all engagements involve a custom quote.
2. 24/7 Alarm Monitoring Services: ISS provides proactive 24/7 alarm monitoring from A-grade control rooms recognised by ASIAL (Australian Security Industry Association). Monitoring services deliver swift response to break-ins, fires, and equipment malfunctions, providing ongoing recurring revenue through monitoring contracts.
3. Gantner Smart Locker Systems: ISS installs and maintains Gantner electronic locking systems, smart lockers, access control, time and attendance, and cashless payment systems as a certified Gantner service provider. Revenue is project-based installation with ongoing maintenance support.
4. Maintenance and Servicing Programs: ISS offers tailored maintenance programs to ensure security systems remain in optimal working condition, generating recurring revenue through servicing contracts and ongoing support agreements.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Integrated Security Services (ISS) designs, supplies, installs and maintains bespoke integrated electronic security systems for commercial and enterprise clients across Victoria, Australia. The company combines CCTV, access control, alarm systems, intercoms, smart lockers and 24/7 alarm monitoring into unified, single-platform security solutions, leveraging certified partnerships with Avigilon, Inner Range, Hanwha Vision, Gantner, Salto, Tecom and NX Witness.

Product overview

Integrated Security Services offers a comprehensive security solutions portfolio built around core product categories that integrate into unified systems: CCTV solutions (Avigilon AI-powered cameras with 61MP resolution, Hanwha Vision analytics cameras, and NX Witness open-architecture VMS), Access Control (Inner Range Integriti platform integrating multiple doors/sites from single interface, Salto wireless locks, and Tecom systems), Security Alarm Systems (custom motion, infrared, smoke/heat, break-glass sensors), Intercom Systems (Stentofon IP audio/video intercoms), and Gantner Smart Lockers (mobile-first electronic storage with Apple/Google Wallet credentials, time/attendance tracking, and cashless payments). The company also provides 24/7 monitoring services and security maintenance programs. Products are deployed and supported by certified security technicians, with Inner Range Integriti serving as the central integration platform connecting CCTV, access control, alarms, intercoms, and building automation across multi-site enterprise environments.

Differentiator

Problem solved

Functional benefit

Products and services

• CCTV Systems Custom-designed CCTV solutions using Avigilon and Hanwha Vision cameras with AI-powered analytics (Appearance Search, Unusual Motion Detection, facial recognition, license plate recognition), supporting resolutions up to 61MP and managed via NX Witness VMS, deployed for commercial and enterprise clients across Victoria.
• Access Control Systems Custom access control solutions built on the Inner Range Integriti platform, integrating intruder detection, alarm monitoring and building automation (CCTV, biometrics, lifts, intercoms, fire) into a single user interface with encrypted communications and role-based permissions, scalable from a single door to multi-site enterprise campuses.
• Security Alarm Systems Custom-designed alarm systems featuring motion sensors, infrared sensors, smoke/heat detectors and break-glass sensors, integrated with 24/7 monitoring for immediate intrusion alerts and asset protection in commercial premises.
• Intercom Systems Audio and video intercom solutions (including Stentofon IP intercoms) for single-point and multi-entrance configurations, integrated with access control and CCTV to enable visitor screening and remote entry management.
• Gantner Smart Locker Systems Electronic locker systems providing secure storage with mobile-first access via Apple and Google Wallet, AES-encrypted NFC and BLE credentials, real-time locker monitoring and configurable modes (assigned, shared/temporary, parcel/click-and-collect) for commercial buildings, gyms and education campuses.
• 24/7 Alarm Monitoring Services Proactive 24/7 alarm monitoring delivered from ASIAL-recognised A-grade control rooms, providing swift emergency response dispatch for break-ins, fires and equipment malfunctions on a subscription basis.
• Security Maintenance Programs Tailored preventative maintenance and servicing programs covering controllers, fire prevention checks and system health, delivered through ongoing service agreements to keep installed security systems operating optimally.

Quantifiable outcome

• For every dollar spent on preventative maintenance, organisations save at least five dollars in subsequent expenses (per Kansas State University research cited by ISS)
• +1 more outcomes

Named customers16 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability8 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core and flagship.

• Avigilon (by Motorola Solutions)coreTechnology or IntegrationISS is an authorised installer and certified partner of Avigilon, deploying its enterprise-grade CCTV and video analytics solutions including AI-powered Appearance Search, Unusual Motion Detection, facial recognition, and license plate recognition. Avigilon systems are featured across ISS's university, council, commercial, and shopping centre projects. ISS employs Security Qualified Specialists trained and certified in Avigilon technology.
• Inner RangecoreTechnology or IntegrationISS is a certified partner and long-time installer of Inner Range's Integriti platform — a complete security management system integrating access control, intruder detection, alarm monitoring, and building automation. ISS has been installing and maintaining Integriti systems since their early days, nearly two decades of experience. Inner Range Integriti is the most frequently referenced technology platform across ISS's project portfolio.
• Hanwha VisioncoreTechnology or IntegrationISS partners with Hanwha Vision for high-resolution surveillance cameras featuring AI-based analytics, robust cybersecurity, real-time monitoring, and advanced detection capabilities. Hanwha cameras are deployed across ISS projects including City of Moonee Valley, Scania Australia, and Showgrounds Village Shopping Centre. Hanwha Vision cameras are noted for environmental durability and integration with NX Witness VMS.
• Gantner Electronics (Gantner/Salto Systems)flagshipTechnology or IntegrationISS is Australia's first Gantner Certified Partner and the oldest Gantner Certified Partner in Oceania, with a seven-year partnership. As a certified Gantner service provider, ISS installs and maintains Gantner's NET.Lock smart locker systems, access control, time and attendance, and cashless payment systems. ISS delivered Australia's first Gantner Certified Partner project, including the landmark 101 Collins Street mobile-wallet locker rollout. The partnership includes factory-trained and certified technicians.
• NX Witness (Network Optix)coreTechnology or IntegrationISS deploys NX Witness video management software by Network Optix for intuitive, user-friendly surveillance management. NX Witness supports wide camera brand compatibility, seamless remote access, advanced motion detection, instant playback, and smart search. It is open-architecture for third-party integration, and is used in projects including City of Moonee Valley Riverside Golf & Sports Centre and Dyson Group Shepparton Depot.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ortech Industries: Australian electronic security systems provider covering CCTV, access control, alarms, and intercoms. Comparable in product breadth and enterprise/government customer profile, though typically larger project scale.
• NESS Corporation: One of Australia's largest independent security systems integrators, providing CCTV, access control, intercom, and alarm systems for enterprise and government. Directly comparable in product mix and customer base to ISS, though at materially larger scale and national footprint.
• Nidac Security: Australian provider of access control, CCTV, intercom, and integrated security systems. Directly comparable to ISS as a mid-sized integrator competing in the same verticals (commercial, education, government).
• ARA Security: Australian security systems integrator specialising in integrated electronic security for commercial, government, and education clients. Closely comparable to ISS in scope (CCTV, access control, intercom, monitoring) and target verticals.
• AGM Security Solutions: Australian electronic security systems integrator providing CCTV, access control, alarm, and intercom solutions to commercial, education, and government clients. Closely comparable to ISS in size, scope, and vertical focus.

Broad incumbents

• Chubb Security (Australia): Established Australian security provider offering electronic security installation alongside guarding, monitoring, and managed services. Overlaps with ISS on the installation and monitoring lines, but operates a much broader portfolio and national footprint.
• Bosch Security and Safety Systems: Global manufacturer and systems integrator for video surveillance, access control, and intrusion detection. Competes with ISS for enterprise-grade projects, especially where clients prefer a single global vendor for hardware and integration.
• Securitas Australia: Global security services and technology integrator with a significant Australian presence. Competes with ISS on enterprise electronic security deployments, particularly for multi-site national accounts, while also offering guarding and remote monitoring.
• Johnson Controls (Tyco Security): Global building technology and security integrator (including the ex-Tyco portfolio) competing for enterprise-scale integrated security deployments. Comparable to ISS on the integration/installation side, but operates at a much larger scale with proprietary platforms.
• Honeywell Building Technologies: Global incumbent in building management and security, offering access control, video surveillance, and integrated security platforms. Competes with ISS for large enterprise accounts where a global vendor with proprietary software is preferred.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/IntSecServices
• LinkedInlinkedin.com/company/integrated-security-services-pty-ltd

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Integrated Security Services Pty Ltd