Inter-Actions asbl

What Inter-Actions asbl does

Inter-Actions asbl is a Luxembourg-based non-profit social services association founded in 1979, operating 37+ interconnected physical structures across 20+ municipalities to deliver a cradle-to-employment continuum of social services. Its service portfolio spans childcare (crèches such as Piwitsch, Babasi, Babbeltiermchen; maisons relais including Foyer Diddelfamill in Dudelange and Nic Welter in Mersch accommodating ~250 children), youth engagement (10+ maisons des jeunes across Mersch, Leudelange, Gare, Sandweiler, Gasperich, Eich, Neudorf, Bonnevoie, Grund, and Clausen plus street work and mobile sports programs), employment integration (ACT! coaching, Atelier Schläifmillen vocational qualification, and social enterprises Polygone s.à r.l. and Ecotec s.à r.l.), and community social work including debt counseling (S.I.C.S.), financial follow-up (S.F.S.), emergency housing (Foyer Espérance), and winter emergency action (Action Hiver). The two wholly-owned subsidiaries — Polygone (demolition, cleaning, green spaces, mobile toilets; ~200 employees, ~40 social-purpose positions) and Ecotec (industrial waste management; Differdange recycling center) — function as both commercial service providers and labor market reintegration vehicles for ADEM-registered job seekers via CIE/CRE contracts.

The organization operates under formal conventions with the Ministère de la Famille, de l'Intégration et à la Grande Région and the Ministère de l'Education Nationale, de l'Enfance et de la Jeunesse, supplemented by municipal partnerships with Ville de Luxembourg, Ville d'Esch-sur-Alzette, Ville de Mersch, Ville de Dudelange, and 14+ Nordstad municipalities. Revenue mechanics rest on a hybrid model: government convention subsidies and municipal funding for core social services, commercial revenue from Polygone and Ecotec's B2B service contracts, and a fee-based professional training portal at formation.inter-actions.lu offering catalogue courses, customized training, and open continuing education. Pricing is not publicly disclosed and beneficiary access is mediated by the Chèque-Service Accueil voucher system for childcare. Distribution is exclusively physical and direct-service via the 37+ facility network; the organization holds no patents, develops no proprietary technology, and has no disclosed digital platform beyond its public website and Facebook presence for ACT!.

The association is governed under Luxembourg law as an association sans but lucratif (R.C.S. F829) with no parent company, no venture funding, and no M&A history. It maintains GDPR compliance, holds membership in FEDAS, the Union Luxembourgeoise de l'Economie Sociale et Solidaire, and the Dachverband vun de Lëtzebuerger Jugendstrukturen, and has been recognized with the Prix Anne Beffort (Ville de Luxembourg, 2003) for integration work at Atelier Schläifmillen. With 52 core employees in addition to the ~200 at Polygone and the Ecotec team, Inter-Actions represents one of the largest integrated social service platforms in Luxembourg.

Name

Inter-Actions asbl

Legal name

INTER-ACTIONS asbl

Website

https://inter-actions.lu

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

51–100 employees

Short description

Inter-Actions asbl is a Luxembourg non-profit founded in 1979 operating 37+ interconnected facilities delivering childcare, youth services, employment reintegration, and community social work across 20+ municipalities, funded via government conventions and municipal partnerships.

Ownership category

akta.pro rank

Product category

Social Services

NAICS

Individual and Family Services (6241), Child and Youth Services (62411), Other Individual and Family Services (624190), Emergency and Other Relief Services (62423)

SIC

Services-Social Services (8300)

akta.pro primary industry

After-School Enrichment & Activities Facilitation (Arts/STEM/Clubs) (HSAAAHAD)

akta.pro secondary industries

Holiday, Inset-Day & Break Coverage Programs (Early Years) (EDACAHAK), Infrastructure, Housing & Community Development (BPAGABAL), Resettlement, Relocation & Repatriation Support (BPADAHAD)

Keywords

• Social services
• Childcare services
• Youth employment integration
• Community social work
• Vocational training

Headquarters

HQ city

Luxembourg

HQ country

Luxembourg

HQ region

Europe

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Social Enterprise Operations: Inter-Actions operates social enterprises including Polygone s.à r.l. (demolition, cleaning, green spaces, mobile toilets, containers) and Ecotec s.à r.l. (industrial waste management). These companies employ approximately 200 people, with about 40 positions being social-purpose employment positions aimed at reintegrating young unemployed people into the primary labor market.
2. Training Services: The organization offers professional training services through its training portal and continuous education offerings. Training includes customized programs, open continuing education, and professional support services.
3. Government Conventions and Subsidies: Inter-Actions operates under conventions with government ministries including the Ministère de la Famille, de l'Intégration et à la Grande Région. Services such as ACT! are conventioned by the Ministry of Family. Funding comes from public subsidies and government partnerships.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Inter-Actions asbl operates as a comprehensive social services organization in Luxembourg providing childcare (crèches, maisons relais), youth services (maisons des jeunes), employment integration coaching (ACT!), vocational qualification (Atelier Schläifmillen), debt counseling, community social work, street-level youth work, and emergency housing across 37+ interconnected structures in 20+ municipalities. The organization also operates two social enterprises, Polygone s.à r.l. (demolition, cleaning, green spaces) and Ecotec s.à r.l. (industrial waste management), which employ approximately 200 people including 40 social-purpose positions to reintegrate unemployed youth into the primary labor market.

Product overview

Inter-Actions asbl operates as a comprehensive social services organization in Luxembourg offering childcare (crèches, maisons relais, foyer de jour), youth services (maisons des jeunes), community social work, employment integration programs, and social enterprises. The portfolio includes two social enterprises (Polygone s.à r.l. and Ecotec s.à r.l.), vocational training centers (Atelier Schläifmillen), employment coaching (ACT!), and various community support services across over 20 municipalities. The organization provides professional training through a dedicated training portal (formation.inter-actions.lu) with catalog, custom, and open enrollment options.

Differentiator

Problem solved

Functional benefit

Brands

• ACT!: Professional integration support service offering individual follow-up and group training for employment promotion, social stabilization, and sustainable professional integration.

Products and services

• ACT! - Accompagnement et Coaching pour le Travail Individual and group coaching service focused on professional integration for people aged 16-65, supporting REVIS beneficiaries, job seekers under CIE/CRE contracts at Polygone, and those at risk of social exclusion.
• Atelier Schläifmillen Pre-qualification center operating since 1986 in Hamm, Luxembourg, offering training in traditional building renovation and electrical sectors for unemployed youth aged 18-29.
• Polygone s.à r.l. Construction services company founded in 1981 providing demolition, cleaning, green space maintenance, and mobile toilet services; employs approximately 200 people including 40 social-purpose positions to facilitate youth reintegration into primary labor market.
• Ecotec s.à r.l. Industrial waste management company established in 1994 in Sanem, created for the reintegration of unemployed youth into the workforce.
• Maison Relais Foyer Diddelfamill After-school care facility in Dudelange opened in 1998, offering pedagogical supervision, meals, homework assistance, and extracurricular activities for children attending Deich and Italie fundamental schools.
• Maison Relais Nic Welter Childcare facility in Mersch opened in 2016, accommodating approximately 250 children from cycles 1 and 2, offering creative workshops, homework help, and cultural activities.
• Crèches (Piwitsch, Babasi, Babbeltiermchen) Crèche services for young children operated by Inter-Actions across multiple locations.
• Maison des Jeunes services Multiple youth houses (Maison des jeunes) operating in Mersch, Leudelange, Gare, Sandweiler, Gasperich, Eich, Neudorf, Bonnevoie, Grund, and Clausen for youth engagement and development.
• Streetsport and Service Streetwork Low-threshold street-based youth work and mobile sports programs reaching young people in public spaces.
• Service Suivi Financier & Social (S.F.S.) Financial and social follow-up service for individuals requiring support with financial management.
• Service d'Information et de Conseil en matière de Surendettement (S.I.C.S.) Information and counseling service for individuals facing or at risk of over-indebtedness.
• A vos côtés Community support service operating in Ville Haute, Gare, Bonnevoie, and Howald neighborhoods.
• Ensemble Quartiers Community social work services operating in Esch, Dudelange, and Gare-Bonnevoie neighborhoods to strengthen community living and citizen participation.
• Nordstad Aktiv+ Community service in the Nordstad region supporting neighborhood development.
• Service Premier Appel Initial contact and referral service for individuals seeking social support.
• Action Hiver (Wanteraktioun) Winter emergency action providing support and shelter during cold months.
• Foyer Espérance Housing structure for BPT (Personnes en Difficulté) individuals requiring accommodation support.
• Who's Next Service supporting young people in their personal and professional development.
• Tiers-lieu Bonnevoie Third-place collaborative space in Bonnevoie for community activities and social interaction.
• Formation catalogue (catalogue formations) Training catalog available at formation.inter-actions.lu offering vocational and professional development courses.
• Formation sur mesure Customized training solutions tailored to specific organizational needs.
• Formations continues ouvertes Open continuing education courses available to the public.
• Accompagnement professionnel Professional coaching and support services for career development.

Quantifiable outcome

• 200 people employed through social enterprises with approximately 40 social-purpose positions
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

14 partnerships are on record, tiered core, major and minor.

• Ministère de la Famille, de l'Intégration et à la Grande RégioncoreStrategic or Co-development PartnerGovernment ministry providing conventions and funding for family and social services. Inter-Actions operates multiple services under convention with this ministry.
• Ministère de l'Education Nationale, de l'Enfance et de la JeunessecoreStrategic or Co-development PartnerGovernment ministry overseeing education and youth policies that affect Inter-Actions' childcare and youth services operations.
• Ville de LuxembourgcoreStrategic or Co-development PartnerMajor partner municipality for numerous services including childcare centers, youth centers, and community development programs.
• Ville d'Esch sur AlzettecoreStrategic or Co-development PartnerPartner municipality for Ensemble Quartiers Esch community services and youth facilities.
• Ville de MerschcoreStrategic or Co-development PartnerKey partner municipality hosting multiple Inter-Actions facilities including childcare centers and youth services.
• Ville de DudelangecoreStrategic or Co-development PartnerPartner municipality for Diddelfamill childcare center and community development services.
• ADEM (Agence pour le développement de l'emploi)coreStrategic or Co-development PartnerLuxembourg employment agency providing job placement services and collaborating with ACT! service and Polygone for employment reintegration.
• Fédération des acteurs du secteur social (FEDAS)majorStrategic or Co-development PartnerNational federation of social sector actors in Luxembourg. Inter-Actions is a member of this umbrella organization.
• Union Luxembourgeoise de l'Economie Sociale et SolidairemajorStrategic or Co-development PartnerUmbrella organization for social and solidarity economy in Luxembourg. Inter-Actions operates social enterprises under this umbrella.
• Dachverband vun de Lëtzebuerger JugendstrukturenmajorStrategic or Co-development PartnerNational umbrella organization for Luxembourg youth structures.
• Nordstad Municipalities (Boulaide, Esch-sur-Sûre, Goesdorf, Lac de Haute Sûre, Winseler, Bettendorf, Bourscheid, Colmar-Berg, Diekirch, Erpeldange, Ettelbruck, Feulen, Mertzig, Schieren)coreStrategic or Co-development PartnerInter-Actions operates Nordstad Aktiv+ service serving the Nordstad region of northern Luxembourg.
• PADEM (Programmes d'aide et de développement destinés aux enfants du monde)minorStrategic or Co-development PartnerInternational NGO supporting children worldwide. Collaboration with Maison relais Diddelfamill on development projects.
• Sicona Centre (Syndicat Intercommunal du Centre pour la Conservation de la Nature)minorStrategic or Co-development PartnerIntercommunal nature conservation body. Maison relais Nic Welter participates in nature activities organized by Sicona.
• Fit Kanner MierschminorStrategic or Co-development PartnerLocal association collaborating with Inter-Actions on children's sports and fitness activities in Mersch area.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Others

• FEDAS Luxembourg: Fédération des acteurs du secteur social — the national federation of which Inter-Actions is itself a member. Acts as an umbrella and convening body for social-sector operators in Luxembourg rather than a direct service competitor.
• ADEM (Agence pour le développement de l'emploi): Luxembourg's national employment agency, a strategic referral partner for Inter-Actions' ACT! service and Polygone placements. Functions more as a referral source and policy counterpart than a direct service competitor.

Direct peers

• SOS Villages d'Enfants Luxembourg: SOS Children's Villages Luxembourg provides residential childcare, youth support, and family strengthening services to vulnerable children. It is directly comparable to Inter-Actions' maisons relais and youth service offerings for at-risk populations.
• Croix-Rouge luxembourgeoise: The Luxembourg Red Cross operates a comparable portfolio of social services including youth support, family services, refugee aid, and community health programs across multiple Luxembourg municipalities, funded similarly through government conventions.
• Fondation Follereau Luxembourg: Luxembourg-based non-profit delivering social support and reintegration services with government conventions. Operates a similar convention-funded, multi-program social services model in the Luxembourg market.
• Stëmm vun der Strooss: A Luxembourg non-profit providing emergency shelter, social reintegration services, and street-level social work. Directly comparable to Inter-Actions' Foyer Espérance emergency housing, street work, and social integration offerings.
• Caritas Luxembourg: Caritas Luxembourg is the country's largest non-profit social services organization, providing childcare, family support, refugee integration, and community services. It is the closest direct comparable to Inter-Actions in scope, funding model, and target populations across Luxembourg.

Emerging players

• Autisme Luxembourg asbl: A specialized Luxembourg non-profit focused on autism support services, including educational and social integration. Comparable to Inter-Actions in operating model and convention funding, but focused on a narrower population segment.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/interactionsACT
• LinkedInlinkedin.com/company/inter-actions-asbl

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Inter-Actions asbl