INTERNATIONAL OFFICE AM KLINIKUM SOLINGEN

What INTERNATIONAL OFFICE AM KLINIKUM SOLINGEN does

International Office am Klinikum Solingen GmbH is a German private limited company (GmbH) registered in Wuppertal that operates the international patient coordination function for Städtisches Klinikum Solingen, a municipal teaching hospital affiliated with the University of Cologne Medical Faculty. The company's core product is end-to-end coordination services for non-German patients — appointment arrangement with 17 specialty departments, translation and interpreting, visa and insurance support, and local orientation — delivered through two named managing directors and dedicated language-segmented patient coordinators (English-speaking and Russian-speaking). The underlying clinical offering it routes patients into spans cardiology, neurology, oncology, hematology, otorhinolaryngology, ophthalmology, gastroenterology, breast cancer, pediatrics, traumatology, vascular surgery, urology, gynecology, nephrology, rheumatology, general surgery, and diagnostic and interventional neuroradiology, supported by capital equipment such as the Artis Icono neuroangiography system and on-site pathology providing biopsy diagnostics within 24 hours.

The business model is a coordination-fee / facilitated-care professional services model: the office does not run independent clinical volume but channels international patients into the municipal hospital's clinical departments, generating revenue through per-case coordination services and the medical treatment services provided through affiliated hospital departments. Pricing is quote-based and not publicly disclosed. Go-to-market is sales-led and direct, supported by a trilingual website (English, Russian, Arabic) and bottom-of-funnel patient testimonials. Key certifications include ISO 9001, DKG-certified Colorectal and Head and Neck Cancer Centers, Certified Breast Cancer Center, EndoCert, DeGIR, Trauma Network (DGU), TÜV Rheinland Pain Therapy, Baby-Friendly Hospital (WHO), and CLARCERT, with 2024 recognition in FAZ Best Hospitals and Stern Best Clinics rankings.

Strategically, the office functions as a sales and patient-experience layer that monetizes the clinical capacity of a long-established teaching hospital for international medical travelers, with its differentiation concentrated in multilingual coordinator access, academic affiliation credibility, and a dense certification portfolio rather than in proprietary technology or AI capabilities.

Name

INTERNATIONAL OFFICE AM KLINIKUM SOLINGEN

Legal name

International Office am Klinikum Solingen GmbH

Website

https://international-office-solingen.de

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

International Office am Klinikum Solingen GmbH coordinates international patient inflows — appointments, translation, visa, and insurance support — into the 17 specialty departments of Städtisches Klinikum Solingen, a University of Cologne teaching hospital, via multilingual patient coordinators.

Ownership category

akta.pro rank

Product category

International Patient Coordination / Medical Tourism Services

NAICS

General Medical and Surgical Hospitals (622110)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

International/Medical Tourism Hospital Systems (HLAFAAAN)

Keywords

• International patient coordination
• Medical tourism services
• Hospital coordination services
• Multilingual medical support
• Specialized medical departments

Headquarters

HQ city

Solingen

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. International Patient Coordination Services: Coordination services for international patients including appointment arrangement, translation, interpreting, visa and insurance support, and local orientation
2. Medical Treatment Services: Direct medical services provided through affiliated hospital departments and specialists

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

International Office am Klinikum Solingen is the dedicated international patient coordination unit of Städtisches Klinikum Solingen (Municipal Hospital Solingen), a teaching hospital of the University of Cologne. The office arranges appointments, provides translation/interpreting, supports visa and insurance inquiries, and offers local orientation for international patients seeking medical treatment across 17+ specialized departments including Cardiology, Neurology, Oncology, Breast Cancer, Pediatrics, Ophthalmology, Gastroenterology, Neuroradiology, and Otorhinolaryngology.

Product overview

International Office am Klinikum Solingen is a medical services organization that provides international patient coordination for Städtisches Klinikum Solingen (Teaching Hospital of the University of Cologne). The organization offers a unified service portfolio combining patient coordination with 17 specialized medical departments including Cardiology, Neurology, Oncology, Breast Cancer Center, Pediatrics, Ophthalmology, Gastroenterology, Neuroradiology, and Otorhinolaryngology. Services include appointment arrangement, translation, interpreting, visa/insurance support, and local orientation for international patients.

Differentiator

Problem solved

Functional benefit

Products and services

• International Patient Coordination Services Core coordination service assisting international patients with appointment arrangement at Städtisches Klinikum Solingen departments, translation and interpreting, visa and insurance inquiries, and local orientation during their medical stay.
• Cardiology Department Cardiac diagnostics and treatment services provided through the Cardiology Department at Klinikum Solingen under Prof. Dr. Marc Ulrich Becher.
• Spine Center Spinal diagnostics and surgical treatment provided through the Spine Center at Klinikum Solingen under PD Dr. Ralf Buhl.
• Neurology Department Neurological diagnostics and treatment provided through the Neurology Department at Klinikum Solingen under Prof. Dr. Marcel Dihné.
• Traumatology Department Trauma and orthopedic surgery services provided through the Traumatology Department at Klinikum Solingen under Prof. Dr. Sascha Flohé.
• Hematology and Oncology Department Cancer treatment and hematology services provided through the Hematology and Oncology Department at Klinikum Solingen under Dr. Viola Fox.
• Urology Department Urology and pediatric urology services provided through the Urology Department at Klinikum Solingen under Prof. Dr. Markus Heuser.
• Gynecology and Senology Department Gynecological and breast health services provided through the Gynecology and Senology Department at Klinikum Solingen under Dr. Severin Iborra.
• Vascular Surgery Department Vascular surgery services provided through the Vascular Surgery Department at Klinikum Solingen under Dr. Ulrich Jaschke.
• Surgery Department General surgery services provided through the Surgery Department at Klinikum Solingen under Prof. Dr. Peter Schenker.
• Nephrology Department Kidney disease treatment provided through the Nephrology Department at Klinikum Solingen under Dr. Michael Schmitz.
• Breast Cancer Center Comprehensive breast cancer diagnosis and treatment including surgery, chemotherapy, radiation therapy, and plastic surgery, treating over 5,000 patients annually at the Breast Cancer Center in Klinikum Solingen.
• Pediatrics Department Pediatric care certified as Baby-Friendly by WHO, offering diagnostics and treatment for children and adolescents including neonatology and pediatric cardiology at Klinikum Solingen under Dr. Sven Propson.
• Gastroenterology Department Internal medicine and gastroenterology services including gastrointestinal tract diagnostics and treatment at Klinikum Solingen under Prof. Boris Pfaffenbach.
• Diagnostic and Interventional Neuroradiology Institute Neuro-radiological diagnostics and minimally invasive treatments for central nervous system diseases using the Artis Icono angiography system at the Diagnostic and Interventional Neuroradiology Institute in Klinikum Solingen.
• Otorhinolaryngology Department ENT and oncology services including head and neck surgery, thyroid surgery, and plastic surgery at Klinikum Solingen under Prof. Andreas Sesterhenn, treating over 2,000 patients annually.
• Ophthalmology Center (Cooperating Department) Comprehensive eye care including diagnosis and treatment of macular degeneration, cataract, glaucoma, and eye tumors with advanced surgical equipment, provided through the Ophthalmology Center partner institution of Akademie Hospital Solingen.
• Rheumatology (Cooperating Department) Rheumatology services at a cooperating department of Klinikum Solingen under Prof. Dr. Peter J. Heering.

Quantifiable outcome

• Over 5,000 breast cancer patients treated annually at the Breast Cancer Centre
• +2 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Städtisches Klinikum Solingen (Solingen Municipal Hospital)coreStrategic or Co-development PartnerCore partnership with the municipal hospital providing access to all hospital departments, specialists, and medical equipment. The International Office is the dedicated coordination unit for international patients at this teaching hospital of the University of Cologne.
• University of Cologne - Medical FacultycoreStrategic or Co-development PartnerThe Municipal Hospital Solingen is the Teaching Hospital of the University of Cologne. Two specialized regional centres (Onco-Lor and Centre for Brain Tumours) have been opened by the Medical University of Cologne at the Solingen Hospital.
• Akademie Hospital Solingen - Ophthalmology CenterminorStrategic or Co-development PartnerThe Ophthalmology Center is a partner institution of the Akademie Hospital Solingen, providing specialized eye care services through the International Office.
• Family Center for Breast Cancer at University Hospital of CologneminorStrategic or Co-development PartnerCollaboration for genetic breast disease counseling - patients with hereditary breast conditions receive specialized genetic counseling through this partnership.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• Booking Health: Medical tourism platform that books treatment at German and European clinics for international patients, including cancer, cardiology, and orthopedics. Direct substitute for the International Office's coordination role, but operating as a platform intermediary rather than a hospital-affiliated office.
• Medigo: Digital medical tourism marketplace facilitating access to hospitals and clinics across Europe for international patients. Competes for the same patient funnel as Solingen's International Office but without owning clinical capacity.
• Treatment Abroad: UK-based medical tourism information and facilitation platform covering German hospitals. Addresses the same international patient demand for German tertiary care via a digital-first model.

Broad incumbents

• Schoen Klinik International: Schoen Klinik is a German hospital group with international patient services, particularly in orthopedics and neurology. Comparable inbound medical tourism service model at a multi-site German hospital operator.
• Helios International Patient Services: Helios is one of Europe's largest private hospital operators with established international patient services across its German network. Comparable model of coordinating cross-border patient care in Germany, but at much larger scale and broader geographic footprint.
• Asklepios International Patient Services: Asklepios operates a network of German hospitals with international patient coordination. Overlapping service concept (multilingual coordinators, appointment booking, visa support) but as a broad incumbent portfolio rather than a single-hospital specialist.

Direct peers

• International Office of University Hospital Heidelberg: Operates the international patient office at Heidelberg University Hospital, one of Germany's leading academic medical centers. Directly comparable service model: multilingual coordination, appointment arrangement, and visa support for foreign patients seeking care at a German university hospital.
• University Hospital Cologne International Office: International patient office at the University Hospital Cologne, the academic parent of Klinikum Solingen's teaching hospital affiliation. Strongly comparable service model at the same medical faculty network, and a natural internal competitor for international patients in the Cologne metro area.
• Charité International Office (Berlin): Charité Berlin's international patient service coordinates care for foreign patients at Germany's largest university hospital. Same model: dedicated multilingual coordinators, travel/visa support, and access to a broad specialty portfolio at a teaching hospital.

Regional players

• German Medical Center: A coordination service that routes international patients to German hospitals, focusing on CIS and Middle Eastern markets. Comparable multilingual coordination concept but as an independent intermediary rather than a hospital-affiliated office.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/klinikum-solingen

Compliance14 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about INTERNATIONAL OFFICE AM KLINIKUM SOLINGEN