Name

Institute of Public Administration - معهد الإدارة العامة

Legal name

معهد الإدارة العامة

Website

https://ipa.gov.jo

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

11–50 employees

Short description

The Institute of Public Administration (IPA) is Jordan's statutory national training and capacity-building body for the public sector, delivering training, consulting, and research to 208 government entities and 25,000+ participants annually through headquarters, two regional branches, and an e-learning platform.

Ownership category

akta.pro rank

Product category

Public Sector Training & Capacity Building

NAICS

Administration of Human Resource Programs (923), Other General Government Support (92119)

SIC

Services-Educational Services (8200), Services-Management Consulting Services (8742)

akta.pro primary industry

Civil Service & Public Administration (HR, Org Dev, Workforce Policy) (BPAIAAAD)

akta.pro secondary industries

Teacher Professional Development & In-Service Training Institutes (EDAHAFAM), Technical Cooperation, Capacity Building & Policy Advisory Programs (BPADABAO)

Keywords

• Public administration training
• Government capacity building
• Leadership development programs
• Administrative consulting services
• Civil service training

Headquarters

HQ city

Amman

HQ country

Jordan

HQ region

Middle East

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Government Budget Allocation: As a government institution under the Ministry of State for Public Sector Development, the institute is primarily funded through annual government budget allocations. Revenue is not generated from commercial sales but from public expenditure on training and capacity-building services for the public sector.
2. Training Program Fees: Fees charged to participants from government and private sectors for specialized training programs. For example, the Manager Development Program costs 355 JD per participant, and Supervisory Development Program costs 345 JD per participant. These represent nominal cost-recovery fees rather than profit-generating revenue streams.
3. Facility Rental: Rental of institute facilities (theaters, conference rooms, training halls, computer labs) to external parties generates modest revenue. The institute has a dedicated facility reservation system with various venues ranging in capacity from 15 to 170 seats.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels10 records

Core offering

The Institute of Public Administration delivers training programs, leadership development, administrative consulting, institutional research, and facility rental services for Jordanian public sector employees across ministries, departments, and public institutions. It operates a Training Management System (TMS), an E-Learning Platform, and the Government Leadership Center, delivering 844+ programs annually to 25,447+ participants across 208 government entities with 19,196 training hours.

Product overview

The Institute of Public Administration (IPA) / Jordanian Academy for Government Administration operates as a unified platform with multiple integrated digital products and service modules. The core offerings include the Training Management System (TMS) for participant and trainer administration, an E-Learning Platform for digital training delivery, and the Government Leadership Center providing specialized leadership programs. The product portfolio spans training programs (professional project management, quality management, smart meetings), certification offerings (CEHRM), consulting services, and facility rentals. The system processes structured data through comprehensive forms for training needs assessment and partner satisfaction measurement, while integrating AI technologies within the Senior Leadership Program. The organization serves the Jordanian public sector with approximately 25,447 annual participants across 844 programs totaling 19,196 training hours.

Differentiator

Problem solved

Functional benefit

Products and services

• Training Management System (TMS) Comprehensive training management system for managing participant registrations, trainer databases, and training program administration, with separate portals for trainers, participants, and system administrators. Used internally by IPA to deliver training to public sector employees.
• E-Learning Platform (منصة التدريب الإلكترونية) Electronic training platform providing digital access to training content and learning management system functionality for public sector employees, enabling remote participation and self-paced learning.
• Government Leadership Center (مركز القيادات الحكومية) Regulatory unit that prepares and develops government leadership through structured tiered programs targeting senior executives, middle management, young leaders, and women leaders across the Jordanian public sector.
• Specialized Leadership Programs Specialized leadership programs including Government Leadership Qualification Program for middle management, Youth Leadership Program, and Women's Leadership Program developing national leadership capabilities.
• Administrative Track Programs (Manager & Supervisory Development) 60-hour development and qualification programs for supervisory and managerial positions in government institutions, including the Manager Development Program (355 JD) and Supervisory Development Program (345 JD).
• Senior Leadership Program (برنامج القيادات العليا) Executive program integrating AI technologies within its learning system, targeting senior government leaders with modules on AI, innovation, and emerging technologies delivered via a comprehensive digital platform.
• Future Leaders Program (Fora') Leadership pipeline program targeting young government employees under 28 years old with less than two years of service, designed to develop future public sector leaders.
• Professional Project Management Training Level 1 training program providing fundamental knowledge and skills in project management, project stages, framework definition, project plan building, and stakeholder engagement for public sector employees.
• Total Quality Management Training Program designed to enhance participants' capabilities in total quality management concepts, quality control elements, quality requirements, and quality improvement techniques.
• Smart Meetings Management Training Program on smart meeting management covering digital archiving, interactive hall management, electronic meeting methods, decision-making processes, and information security.
• Effective Remote Work Management Training Certified program providing knowledge on remote work management, including planning, organizing, directing, employee monitoring, performance evaluation, and organizational priority management.
• Institutional Performance and Excellence Management Training Program covering institutional performance development planning, excellence, plan monitoring and evaluation, and building effective performance indicators.
• CEHRM Certification (Certified Human Resource Management Excellence) Certified Human Resource Management Excellence program designed for HR professionals to improve practical skills in facing modern challenges in the public sector.
• Institutional Research and Consulting Services Administrative consulting services for government institutions including organizational restructuring, procedural manuals, strategic planning, performance indicators, quality and excellence frameworks, HR consulting, training needs assessment, and training resource design.
• Facility Rental Services Rental of IPA facilities — including a 170-seat theater, conference rooms, training halls, and computer labs — to external parties through an electronic reservation system, with venues ranging in capacity from 15 to 170 seats.

Quantifiable outcome

• 25,447 participants trained annually across 844+ programs with 19,196 training hours delivered
• +3 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered major, minor and core.

• Palestinian National School of Administration (المدرسة الوطنية الفلسطينية)majorStrategic or Co-development Partner · 7 May 2026A memorandum of understanding was signed between the Jordanian Academy for Public Administration (IPA) and the Palestinian National School of Administration to enhance joint cooperation in training, consulting, and administrative development. The agreement aims to establish a framework for collaboration including joint training programs, research, policy development, digital transformation in government, and event organization. Signed by Dr. Mustafa Al-Hamarna (IPA President) and Mousa Abu Zayyad (Palestinian School Chairman). Programs will be delivered both in-person and remotely to facilitate participation from both parties.
• Singapore Civil Service College (كلية الخدمة المدنية السنغافورية)minorStrategic or Co-development Partner · 1 January 2025IPA executed its first cooperation programs with the Singapore Civil Service College, marking an international benchmark partnership for sharing best practices in civil service training and development between Singapore and Jordan.
• Yarmouk University (جامعة اليرموك)minorStrategic or Co-development Partner · 1 January 2025MoU for cooperation including hosting the IPA North Branch at Yarmouk University's College of Archaeology and Anthropology, joint training activities, and academic collaboration in public administration development.
• Al-Balqa Applied University (جامعة البلقاء التطبيقية)minorChannel Partner/ Reseller/ Distributor · 1 January 2025Cooperation agreement for hosting IPA training programs and joint educational activities in the Al-Balqa region.
• Zarqa University (جامعة الزرقاء)minorChannel Partner/ Reseller/ Distributor · 1 January 2025MoU between IPA and Zarqa University for joint training programs and academic cooperation in public administration.
• EU Twinning Project - 'Enhancing Capacities of the Institute of Public Administration in Jordan'coreStrategic or Co-development Partner · 1 January 2022A two-plus year European Union-funded twinning project implemented with consortium partners from Germany, Finland, and Croatia. The project focused on developing IPA's training system, updating 14 digital skills training modules, creating a new Digital Leader program, and establishing a comprehensive training impact evaluation framework. The project concluded in February 2026 and included developing an evaluation guide and conducting pilot evaluations of key training programs.
• Prime Ministry of Jordan (رئاسة الوزراء)coreStrategic or Co-development PartnerIPA operates under the strategic oversight of the Prime Ministry, particularly through the Public Sector Modernization Unit, on joint initiatives including the Citizen Voice program and national public sector transformation agenda.
• King Abdullah II Center for Excellence (مركز الملك عبدالله الثاني للتميز)majorStrategic or Co-development PartnerStrategic partner for quality and excellence frameworks. IPA's Director General, Eng. Siham Khawaldeh, is an accredited assessor at EFQM, and IPA integrates King Abdullah II Award for Excellence criteria into its training programs. The Center's Executive Director, Eng. Widad Qatoush, serves on IPA's Board of Trustees.
• Civil Service Bureau (ديوان الخدمة المدنية)coreStrategic or Co-development PartnerKey policy partner for civil service regulations, job classification, and human resource frameworks. IPA coordinates with the Bureau on training needs and alignment with civil service rules.
• Ministry of Planning and International Cooperation (وزارة التخطيط والتعاون الدولي)majorStrategic or Co-development PartnerIPA partners with the Ministry on alignment with national development plans and international cooperation. Secretary General Marwan Al-Rifai serves on IPA's Board of Trustees.
• Ministry of State for Public Sector Development (وزارة تطوير القطاع العام)coreStrategic or Co-development PartnerThe Ministry serves as IPA's parent ministry, with Minister of State Badria Al-Balbousi (also IPA Board Chair) providing oversight and strategic direction. The Ministry drives the national public sector modernization agenda which IPA executes.

Scale indicators7 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Civil Service College Singapore: Singapore's premier civil service capability development institution. IPA has an active partnership; both offer tiered leadership and digital transformation programs for government employees.
• Saudi Institute of Public Administration (SIPA): Saudi Arabia's national institute for public sector training, capacity building, and consulting under the Ministry of Civil Service. The closest Arab-world parallel to IPA Jordan in mandate, scale, and government affiliation.
• Palestinian National School of Administration: Palestinian Authority's national academy for public administration. Has an active 2026 MoU with IPA for joint training and consulting — the most direct peer institution in terms of mandate, scale, and Arab-world context.
• National Institute of Public Administration (NIPA) - Egypt: Egypt's flagship public administration training academy providing training, consulting, and research to Egyptian government entities. Direct mandate parallel to IPA Jordan with similar civil service focus.

Broad incumbents

• Lee Kuan Yew School of Public Policy (LKYSPP): National University of Singapore graduate school offering MPA, MPP, and executive education for senior public sector leaders. Overlaps with IPA's senior leadership pipeline programs but at higher academic tier.
• National School of Administration (ENA) - France: France's historic grande école training senior civil servants. Conceptual benchmark for Arab-world public administration academies including IPA Jordan in curriculum design and elite executive training.
• Mohammed bin Rashid School of Government (MBRSG): UAE research and education institution focused on government leadership and policy. Comparable to IPA's Government Leadership Center offering programs, research, and consulting for senior public sector executives.

Regional players

• Arab Organization for Administrative Development (AOAD): League of Arab States body for administrative development with training, research, and consulting mandates across the Arab region. Provides the supra-national context in which IPA operates as Jordan's national counterpart.
• National School of Public Administration (Bahrain): Bahrain Institute of Public Administration providing government training and consultancy in the Gulf. Regional peer operating in an adjacent GCC market with overlapping Arab-world civil service mandate.
• Federal Authority for Government Human Resources (FAHR) - UAE: UAE's federal HR authority managing civil service policies, training, and workforce development. Comparable to IPA's regulatory mandate for civil service training in Jordan with similar Gulf regional context.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ipagovjo
• YouTubeyoutube.com/channel/UCuLqQG1X75dkRdAg9q5KAxw?view_as=subscriber
• Facebookfacebook.com/ipagovjo
• LinkedInlinkedin.com/company/institute-of-public-administration---jordan
• Instagraminstagram.com/ipagovjo

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Institute of Public Administration - معهد الإدارة العامة