Prefeitura Municipal de Itapema

What Prefeitura Municipal de Itapema does

Prefeitura Municipal de Itapema is the municipal government of Itapema, a coastal city in the state of Santa Catarina, Brazil, situated in the Costa Esmeralda region alongside Porto Belo and Bombinhas. It operates as a government_state_entity providing comprehensive public services to local citizens, businesses, and visitors through a decentralized secretariat structure covering administration, education, health, social assistance, infrastructure, public security, tourism, culture, sports, economic development, and environmental protection. The municipality is led by an elected mayor and staffed by named secretaries for each functional area, including Secretarias de Sa\u00fade, Educa\u00e7\u00e3o, Turismo, Seguran\u00e7a P\u00fablica, Desenvolvimento Econ\u00f4mico e Habita\u00e7\u00e3o, Obras e Servi\u00e7os P\u00fablicos, Assist\u00eancia Social, Finan\u00e7as, and Pol\u00edticas P\u00fablicas para a Pessoa Idosa. A municipal foundation, FAACI (Funda\u00e7\u00e3o Ambiental \u00c1rea Costeira de Itapema), handles environmental licensing and coastal area protection as a wholly owned subsidiary.

The municipality's technology platform is centered on the Itanet Portal de Servi\u00e7os Digitais, a unified digital services gateway, complemented by nine specialized products: Portal da Transpar\u00eancia (transparency portal powered by Betha Cloud), Ouvidoria (citizen feedback system), Portal Educa Itapema (education portal), Sistema de Licita\u00e7\u00f5es (electronic procurement), Sala do Empreendedor (entrepreneur support), Itapema Qualifica (professional training), Protocolo Web (online protocol system), Fila \u00danica (education enrollment queue), and Geoprocessamento (GIS mapping). Physical service delivery is provided through offices including the main headquarters at Avenida Nereu Ramos 134, Casa da Cidadania, Civil Defense, DETRAMI, CAPS I mental health center, CCI Meia Praia elderly center, and CALAS social assistance center, with mobile outreach via Prefeitura Mais Perto.

The revenue model is non-commercial, funded primarily by municipal tax collection (IPTU, ISS, ITBI), intergovernmental transfers from federal and state governments, and nominal fees for specific administrative services such as transportation permits and business licenses. Most citizen-facing services are provided free of charge. Key strategic programs include Avan\u00e7a Itapema (infrastructure development across neighborhoods), Qualifica Itapema (free professional training), and specialized initiatives such as the CAP-TEA autism center operated in partnership with Univali. Customer segments span general citizens, local businesses, job seekers, individuals with mental health needs, and senior citizens, each served through dedicated service channels.

Name

Prefeitura Municipal de Itapema

Legal name

Prefeitura Municipal de Itapema

Website

https://itapema.sc.gov.br

Company type

Private

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Prefeitura Municipal de Itapema is the municipal government of Itapema, Santa Catarina, Brazil, providing public services including healthcare, education, social assistance, infrastructure, tourism, and public safety to local citizens, businesses, and visitors through digital portals and physical service centers.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Public Administration (92), Other General Government Support (921190), Administration of Housing Programs, Urban Planning, and Community Development (925)

SIC

Services-Social Services (8300), Services-Business Services, Nec (7389)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Municipal Tax & Revenue Administration (Local) (BPAIACAD), Taxpayer Services, Education & Outreach (BPAIADAM)

Keywords

• Municipal public services
• Citizen service delivery
• Public administration
• Tax collection services
• Urban infrastructure

Headquarters

HQ city

Itapema

HQ country

Brazil

HQ region

Latin America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Tax Revenue: Collection of municipal taxes including IPTU (Property Tax), ISS (Service Tax), ITBI (Property Transfer Tax), and other municipal fees
2. Federal and State Transfers: Intergovernmental transfers from federal and state governments for public services execution
3. Public Service Fees: Fees for specific services such as transportation permits, business licenses, certificates, and licenses

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Prefeitura Municipal de Itapema is the municipal government of Itapema, Santa Catarina, delivering comprehensive public services including health, education, social assistance, urban infrastructure, public safety, environmental protection, tourism, culture, and economic development. Service delivery spans a centralized digital portal (Itanet) and transparency platform, complemented by physical service centers (Casa da Cidadania, Sala do Empreendedor, CRAS, CAPS I) and dedicated outreach programs (Prefeitura Mais Perto, Avan\u00e7a Itapema, Qualifica Itapema).

Product overview

Prefeitura Municipal de Itapema operates a comprehensive digital services ecosystem centered on the Itanet Portal de Serviços Digitais, which serves as the primary gateway for citizens to access municipal services. The portfolio includes the Portal da Transparência for government accountability, the Sala do Empreendedor for business support, Itapema Qualifica for professional training, the Fila Única system for education enrollment management, the Ouvidoria for citizen feedback, and the Geoprocessamento system for spatial data access. These interconnected digital services are complemented by physical service centers including the Casa da Cidadania and Centro de Convivência do Idoso (CCI), creating a multi-channel approach to municipal service delivery.

Differentiator

Problem solved

Functional benefit

Brands

• Sala do Empreendedor: Entrepreneur support service providing business registration assistance, licensing, and support for small businesses and entrepreneurs in Itapema.
• Itapema Qualifica
• Avança Itapema

Products and services

• Itanet \u2013 Portal de Servi\u00e7os Digitais Digital services portal providing citizens access to municipal services including transportation, education, health, licensing, and administrative services through a unified online platform. Available at https://itanet.itapema.sc.gov.br/pmi/all/.
• Portal da Transpar\u00eancia Government transparency portal powered by Betha Cloud that provides public access to municipal financial data, spending reports, and accountability information as required by Brazilian transparency laws. Available at https://transparencia.betha.cloud/.
• Ouvidoria Municipal Citizen feedback and complaints system that allows residents to submit requests, complaints, and suggestions to the municipal government. Available at https://www.itapema.sc.gov.br/ouvidoria/.
• Portal Educa Itapema Education portal providing information about the municipal education network, schools, enrollment processes, and educational programs. Available at https://www.itapema.sc.gov.br/portaleduca/.
• Sistema de Licita\u00e7\u00f5es Electronic bidding and procurement system that publishes public tenders, bid invitations, and procurement opportunities for government contracts. Available at https://itanet.itapema.sc.gov.br/pmi/edt/.
• Sala do Empreendedor Entrepreneur support service providing business registration assistance, licensing support, and resources for small business owners in the municipality. Available at https://www.itapema.sc.gov.br/secretarias/desenvolvimento-economico-e-habitacao/saladoempreendedor/.
• Itapema Qualifica Professional qualification platform offering free training courses and professional development programs for citizens to enhance employment opportunities. Available at https://qualifica.itapema.sc.gov.br/.
• Protocolo Web Online protocol system allowing citizens to submit requests, documents, and administrative procedures electronically to various municipal departments. Available at https://www.itapema.sc.gov.br/servicos/empresas/protocolo-web/.
• Fila \u00danica \u2013 Sistema de Vagas Single queue management system for educational vacancies, allowing parents to register children for spots in municipal schools and childcare facilities. Available at https://itanet.itapema.sc.gov.br/pmi/fde/.
• Geoprocessamento Geographic information system providing access to municipal maps, land use data, zoning information, and spatial planning resources. Available at http://geo.itapema.sc.gov.br/.
• Avan\u00e7a Itapema (Infrastructure Program) Infrastructure development program for road paving, drainage, and urban improvements across neighborhoods, executed through the Secretaria de Obras e Servi\u00e7os P\u00fablicos.
• Casa da Cidadania Service Center Physical citizen service center providing centralized access to multiple municipal services at Rua 216, 155 \u2013 Meia Praia, operating weekdays with phone (47) 3267-1428.

Quantifiable outcome

• 55,319+ mental health appointments at CAP-TEA since inauguration
• +3 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Five partnerships are on record, tiered minor and core.

• HEMOSC (Centro de Hematologia e Hemoterapia de Santa Catarina)minorStrategic or Co-development PartnerState blood center partnered with the municipality for blood donation campaigns. Municipality received Empresa Solidária certification for blood donation promotion efforts.
• TIME BrasilminorOthersTIME Brasil social program partnership visible on municipality's official website, indicating collaboration on social initiatives.
• Univali (Universidade do Vale do Itajaí)coreStrategic or Co-development PartnerUnivali partners with the municipality for CAP-TEA (autism center) management. The university operates the specialized center providing therapies and services for children with autism spectrum disorder.
• DETRAMI (Departamento Municipal de Trânsito)coreOthersMunicipal Traffic Department operating under the Public Security Secretariat, responsible for traffic enforcement, parking management (Zona Azul), and circulation planning.
• FAACI (Fundação Ambiental Área Costeira de Itapema)coreOthersEnvironmental foundation responsible for environmental licensing, coastal area protection, wildlife refuge management, and environmental education in partnership with Univali for trail events.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCoEjpEWUXO9iN4IkCzIp2sw
• Instagraminstagram.com/defesacivilitapema
• LinkedInlinkedin.com/company/prefeitura-municipal-de-itapema

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Prefeitura Municipal de Itapema