Ελτα - Ελληνικα Ταχυδρομεια

What Ελτα - Ελληνικα Ταχυδρομεια does

ΕΛΤΑ - Ελληνικά Ταχυδρομεία (Hellenic Post) is the state-owned national postal service provider of Greece, operating under the Hellenic Republic to fulfill a universal service obligation across Greek territory. The company serves the general public, businesses, e-commerce shippers, and government entities, providing letter mail, parcel delivery, and related postal services. Its headquarters and operational base are located at Adrianoupoleos 45, 16070 Kessariani, Greece.

The company's principal digital product is its Item Tracking service, accessible via the online portal at itemsearch.elta.gr. The platform ingests standardized 13-character tracking codes in the format of two Latin letters followed by nine numeric digits and two Latin letters, with a documented exception for 12-digit German-format barcodes. Each tracking record retains six months of history, and users may submit up to five tracking numbers per search session. The portal operates in both Greek and English, supporting domestic and cross-border customer use cases.

The business model is built on regulated postal tariffs, parcel delivery fees, and state compensation for universal service obligation shortfalls. Customer service is delivered through a dedicated email channel ([email protected]) and dual telephony helplines (800-1182000 and 212-0000-800). The company maintains no disclosed financial, headcount, or operational volume data in the available source material.

Name

Ελτα - Ελληνικα Ταχυδρομεια

Legal name

ΕΛΤΑ - Ελληνικά Ταχυδρομεία

Website

https://itemsearch.elta.gr

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

ΕΛΤΑ - Ελληνικά Ταχυδρομεία (Hellenic Post) is Greece's state-owned national postal service, operating a universal service obligation across Greek territory. It serves the public, businesses, and government via letter mail, parcel delivery, and an online item-tracking portal.

Ownership category

akta.pro rank

Product category

Postal & Logistics Services

NAICS

Postal Service (491), Postal Service (49111)

SIC

Telegraph & Other Message Communications (4822)

akta.pro primary industry

Universal Service Letter Mail (Domestic) (TLAAAAAA)

akta.pro secondary industries

Domestic Parcel Post / Ground Parcels (TLAAAAAB), Post Office Network & Retail Counter Services (TLAAAAAF), International Parcel Post (Inbound/Outbound) (TLAAAAAL)

Keywords

• Postal delivery services
• Parcel tracking
• National postal operator
• Mail logistics
• Registered mail

Headquarters

HQ city

Kessariani (Καισαριανή)

HQ country

Greece

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure

Distribution channels2 records

Marketing channels1 record

Core offering

ΕΛΤΑ (Hellenic Post) operates Greece's national postal service, providing domestic and international mail and parcel delivery through its nationwide post office network. Its core digital offering is the Item Tracking (Εντοπισμός Αντικειμένου) service, an online portal that lets customers monitor the delivery status and six-month history of postal items using up to five 13-character tracking codes at a time.

Product overview

Ελτα (Hellenic Post) operates as a national postal service offering a unified tracking platform. The core product is the Item Tracking service (Εντοπισμός Αντικειμένου), available in both Greek and English versions, which enables customers to monitor the status and history of postal items. The service supports bulk tracking of up to 5 items simultaneously.

Differentiator

Problem solved

Functional benefit

Products and services

• Item Tracking (Εντοπισμός Αντικειμένου)

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Recent moves3 records

Expansion highlights3 records

Broad incumbents

• DHL Express: Global integrator providing international express parcel and logistics services, including significant operations in Greece. Comparable to ELTA as an overlapping service provider for cross-border parcel flows, though DHL operates at a much broader scale.
• FedEx: Global integrator providing express parcel and logistics services worldwide, including Greek operations. Comparable to ELTA in serving international parcel needs, though operating as a private global incumbent rather than a national postal operator.

Direct peers

• Deutsche Post DHL Group: Germany's national postal operator and parent of DHL, combining a universal letter-mail service with global parcel and logistics operations. Directly comparable to ELTA as a European designated universal postal service operator with an integrated parcel business.
• La Poste (Groupe La Poste): France's national postal service, providing universal mail, parcel, and banking services with an extensive retail network and online tracking portal. Comparable to ELTA as a large European state-linked postal operator.
• Poste Italiane: Italy's national postal operator offering mail, parcel, and financial services with a regulated universal service obligation. Directly comparable to ELTA in scope, regulatory framework, and service mix within Southern Europe.
• Royal Mail (International Distributions Services): The UK's designated universal postal operator, offering domestic and international letter and parcel services with online tracking. Closely comparable to ELTA in business model, regulatory status, and product mix.
• An Post: Ireland's national postal service, offering universal letter mail, parcel, and financial services. Comparable to ELTA as a smaller European national postal operator with similar regulatory and product profiles.
• CTT Correios de Portugal: Portugal's national postal operator, providing universal mail, parcel, and express delivery services. Comparable to ELTA as a Southern European state postal operator with similar service scope and regulatory environment.
• Correos: Spain's national postal operator, providing universal letter and parcel services through a domestic post office network. Comparable to ELTA as a Southern European state-owned designated postal operator with similar universal-service obligations.

Regional players

• ACS Courier: A leading Greek private courier specializing in domestic and international parcel delivery, directly competing with ELTA in the Greek parcel market. Most directly comparable competitor within ELTA's home geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

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Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ελτα - Ελληνικα Ταχυδρομεια