IT-SERVICES PROVIDER CORP

What IT-SERVICES PROVIDER CORP does

IT-SERVICES PROVIDER CORP, doing business as IT-SERVICES, is a privately held Panamanian IT services and value-added reseller founded in 2010 and incorporated as a sociedad anonima in October 2018. The company operates from a single headquarters in Panama City and serves residential and commercial clients across Panama City, Panama Oeste, Colon, and Panama's central provinces. Service delivery is direct and project-oriented rather than through proprietary software platforms.

The company offers three service modalities: fixed-rate basic on-site technical visits for common IT problems, remote assistance delivered via WhatsApp and other messaging channels, and customized IT projects covering network design and structured cabling, WiFi, cybersecurity (Fortinet firewalls and VPN), CCTV and access control, IP/analog telephony, UPS-based electrical backup, and computer/server sales and maintenance. As an authorized distributor for Fortinet (cybersecurity) and Vertiv (UPS), IT-SERVICES PROVIDER CORP bundles branded enterprise equipment with installation, configuration, and ongoing maintenance. Revenue is generated through professional-services fees (quote-based for projects, fixed-rate for basic visits) and one-time hardware sale margins, with no disclosed recurring managed-services contracts or proprietary platform licensing model.

Customer acquisition is direct-to-consumer and direct-to-SMB, relying on a website contact form, WhatsApp, phone, and email, supplemented by an IT blog, Instagram and LinkedIn profiles, and community-event sponsorships. Pricing is quote-based for projects and fixed-tariff for basic visits, with periodic promotional coupons (e.g., a 15% discount in 2023) used as a bottom-of-funnel conversion tactic. The company is led by a small, family-connected team headed by a General Manager Rubio, with no disclosed external investors, parent entities, subsidiaries, funding rounds, or enterprise-customer logos in the available data.

Name

IT-SERVICES PROVIDER CORP

Legal name

IT-SERVICES PROVIDER CORP

Website

https://itserv.com.pa

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

IT-SERVICES PROVIDER CORP is a privately held Panamanian IT services and value-added reseller, founded in 2010 and headquartered in Panama City, serving residential and commercial clients across Panama City, Panama Oeste, Colon, and central provinces with on-site technical visits, remote assistance, customized IT projects, and authorized distribution of Fortinet and Vertiv equipment.

Ownership category

akta.pro rank

Product category

IT Services and Infrastructure Solutions

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Captive/Global In-House Center (GIC) Setup & Managed Services (BPAEAMAK)

akta.pro secondary industry

IT Procurement & Sourcing Services (Hardware/Software) (BPAEAOAG)

Keywords

• IT infrastructure services
• Network installation support
• Cybersecurity distribution
• UPS power backup systems
• CCTV surveillance telephony

Headquarters

HQ city

Panama City

HQ country

Panama

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Professional IT Services: Customized IT projects, technical visits at fixed rates, and remote assistance services. Revenue is generated through service fees for installation, configuration, maintenance, and technical support.
2. Hardware and Equipment Sales: Sale of IT equipment including computers, servers, UPS systems, firewalls, networking gear (routers, switches, access points), CCTV cameras, DVR/NVR, and IP/analog telephony equipment. Revenue is one-time per transaction.
3. Cybersecurity Services and Equipment: Sale, installation, and configuration of cybersecurity equipment including Fortinet firewalls and VPN solutions, along with advisory, configuration, and maintenance services.
4. UPS and Electrical Backup Systems: Sale of Vertiv UPS equipment, batteries, installation, electrical adaptation, and maintenance services up to 6KVA.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

IT-SERVICES PROVIDER CORP provides IT infrastructure services and resells branded IT equipment to residential and commercial clients in Panama. The service portfolio includes fixed-rate technical visits, remote assistance, customized networking and cybersecurity projects, structured cabling, CCTV, access control, IP/analog telephony, UPS systems, and computer/server sales and maintenance. As an official distributor of Fortinet and Vertiv products, the company sells and installs branded cybersecurity and power backup equipment alongside related maintenance services.

Product overview

IT-SERVICES PROVIDER CORP is an IT services provider offering a portfolio of technology services and distributed products. The service offerings include basic technical visits with fixed rates, remote assistance, and customized project-based services. The core service areas encompass networks and cybersecurity, structured cabling, computers and servers, electrical backup systems (UPS), access control systems, and CCTV/IP telephony. As an authorized distributor, the company also resells Fortinet firewall products and Vertiv UPS systems.

Differentiator

Problem solved

Functional benefit

Products and services

• Basic Technical Visits (Servicios de Visitas Técnicas) Scheduled on-site technical visits that resolve common IT problems at a fixed tariff, suitable for residential and commercial customers.
• Remote Assistance (Asistencias Remotas) Virtual remote assistance that resolves IT issues in real time without the need for an on-site visit, providing practical and secure solutions.
• Customized IT Projects (Servicios Personalizados) Personalized project-based IT services addressing specific client needs across small to large projects, with quote-based pricing.
• Networks and Cybersecurity (Redes y Ciberseguridad) Design, sale, installation, and configuration of network equipment (routers, switches), WiFi access points, and cybersecurity solutions (firewalls, VPNs) for residential and commercial clients.
• Structured Cabling (Cableado Estructurado) Installation of network, coaxial, and fiber optic cabling for residential and commercial properties, including patch panel installation, certifications, and maintenance.
• Computers and Servers (Computadoras y Servidores) Sale, installation, and maintenance of desktop computers, laptops, accessories, and custom-built servers, including software installation and preventive maintenance.
• Electrical Backup / UPS Systems (Sistemas de Respaldo Eléctrico) Sale, installation, and maintenance of UPS (Uninterruptible Power Supply) systems up to 6KVA for residential and commercial use, including battery replacement and electrical adaptations.
• Access Control Systems (Sistemas de Control de Acceso) Sale, installation, and configuration of complete access control systems for residential and commercial use, including user creation, fingerprint registration, and ongoing maintenance.
• CCTV and IP/Analog Telephony (CCTV y Telefonía IP/Análoga) Sale, installation, and configuration of complete video surveillance systems (cameras, DVRs, NVRs) and IP/analog telephony systems including PBXs and phones.
• Fortinet Firewall Distribution Sale, advisory, configuration, and installation of Fortinet firewall and VPN cybersecurity equipment for enterprise network protection in Panama.
• Vertiv UPS Distribution Sale, installation, and maintenance of Vertiv UPS (Uninterruptible Power Supply) systems, recognized as one of the best power backup solutions in the market.

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• FortinetcoreTechnology or IntegrationIT-SERVICES PROVIDER CORP is an official distributor of Fortinet cybersecurity products in Panama. Services include advisory, configuration, and sale of Fortinet firewall and VPN equipment. Fortinet is described as the best brand in the firewall market.
• VertivcoreTechnology or IntegrationIT-SERVICES PROVIDER CORP is an official distributor of Vertiv UPS (Uninterruptible Power Supply) systems. Vertiv is described as a manufacturer of one of the best UPS systems on the market. Services include sale, installation, and maintenance of Vertiv UPS equipment.

Scale indicators2 records

Recent moves7 records

Expansion highlights4 records

Broad incumbents

• Tigo Business Panama: Telecommunications operator providing IT, connectivity, and managed services to businesses in Panama. Overlaps in telephony, networking, and B2B IT services for the same customer base.
• Cable & Wireless Panama (Liberty Latin America): Major Panamanian telecommunications and enterprise IT services provider. Overlaps with the subject in telephony (IP/analog), networking, and managed infrastructure for commercial clients.
• DELL Technologies Panama: Global hardware OEM and IT services provider with a direct Panama presence. Comparable in hardware sales (servers, computers) and adjacent enterprise IT services, though operating at vastly larger scale.

Direct peers

• COMWARE (Grupo COMWARE): Panamanian IT services and integration company offering networks, cybersecurity, telephony, and IT infrastructure services to business clients. Closely comparable service portfolio and geographic focus.
• Soluciones Integrales de Tecnologia (SIT): Panama-based IT services and systems integration company offering network design, security, telephony, and IT support. Closely matches the subject's one-stop-shop model for SMB and mid-market clients.
• DATACENTER (Grupo Datacenter Panama): Panamanian IT infrastructure provider offering servers, networking, UPS, cabling, and managed IT services to businesses. Highly comparable portfolio focused on the same geography and customer segments.

Regional players

• GBM (Grupo GBM): Largest IT services and distribution group in Central America and the Caribbean. Directly comparable as a multi-country value-added reseller and managed services provider with distribution relationships for major enterprise technology vendors including Fortinet.
• C&W Networks (Liberty Latin America): Regional telecom and IT services provider across Panama and the Caribbean. Comparable in network infrastructure services and managed IT offerings for enterprise customers in the same geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/it-services-provider-corp
• Instagraminstagram.com/it_servicespa

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IT-SERVICES PROVIDER CORP